Troubleshooting - KitchenAid KUIS185JBL1 Use & Care Manual

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Unit does not run
Is the control set to ON? Be sure that the control is set to
ON.
Is the power cord plugged in? Plug into a grounded 3 prong
outlet.
Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit.
Is the room temperature cooler than normal? Room
temperature must be above 55°F (13°C). Otherwise, bin
thermostat may sense cold room temperature and shut off
even though bin is not full of ice. Also, unit may not restart
once it does shut off.
Unit runs but produces no ice
Is the control set to ON? Be sure that the control is set to
ON.
Is the water supply connected? Make sure the water supply
is properly connected and turned on.
Unit runs but produces very little ice
Is the room temperature hotter than normal? Room
temperatures of more than 90°F (32°C) will normally reduce
ice production.
Is the condenser dirty? Dirt or lint may be blocking the
airflow through the condenser. See the "Cleaning Condenser"
section.
Is there scale buildup in the ice maker? If there is white
scale buildup in the ice maker's water or freezing system, you
should clean the ice maker. See the "Cleaning Ice Maker
System" and the "Cleaning Interior Components" sections.
Is the drain cap securely in place? Tighten the drain cap if it
is loose. If the drain cap is loose, water will empty from the
water pan, and you will have either thin ice or no ice.
Grid is not cutting ice sheets
Is the cutter grid securely in place? Unplug the ice maker
or disconnect power. Remove the cutter grid cover and check
the cutter grid harness plug to make sure the connection is
secure.
Taste in ice cubes
Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated.
Are there food items stored in the ice bin? Do not store any
foods in the ice bin.
Were all the packaging materials removed? Make sure that
all packaging materials were removed at the time of
installation.
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