Troubleshooting; Ice Maker Operation - KitchenAid KUIS15NNZW Use And Care Manual

Pour 1 qt (0.95 L) of water into the ice bin near the drain
and let the ice maker stand for approximately 5 minutes.
This will allow the water in the bin to drain into the drain
pump so that the pump will remove the remaining water
from the ice bin and the drain pump.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
PROBLEM
Ice Maker Will Not
Operate
Ice Maker Seems Noisy

TROUBLESHOOTING

Ice Maker Operation

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
RECOMMENDED SOLUTIONS
Check that it is plugged into a grounded 3 prong outlet.
Check that the control is turned on. See "Using the Controls."
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Room temperature must be above 55°F (13°C). Otherwise, bin thermostat may sense cold room
temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it
does shut off.
If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to
clear. If there is still water in the bin, check to see whether the drain hose is kinked.
For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched
between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A.
Is the water in the reservoir overflowing? This is normal. This overflow helps to purge minerals that
were removed from the water during the ice making process.
Is there a "whooshing" sound? Check the following things:
Check that the water supply is hooked up and turned on.
Check that the drain cap is tight and the water drain pan pump is securely attached to the water
pan.
Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level.
See "Leveling." If the ice maker is level, and the problem persists, run a cleaning cycle. See
"Cleaning."
If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud
sound during water filling associated with the flow of water through the inlet valve. Call a licensed,
qualified plumber to determine the best method to reduce the supply water pressure (50 psi is
recommended).
Unplug ice maker or disconnect power.
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet.
NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional
oiling throughout the normal life of the machine.
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