Troubleshooting; Error Conditions - HP XP1024 System Configuration Manual

2 Troubleshooting

This section includes resolutions for various error conditions you may encounter.
If you are unable to resolve an error condition, ask your HP support representative for
assistance. See

Error conditions

Depending on your system configuration, you may be able to view error messages
(R-SIMS) as follows:
• In Remote Web Console (Status tab)
• In Command View Advanced Edition ("Alerts" panel).
• In Command View (Event History or Event Notification panels)
Error Condition
The logical devices are not recognized by
the host.
The host does not reboot properly after hard
shutdown.
Calling the HP support
Disk Array XP operating system configuration guide: Linux
center.
Recommended Action
Verify that the READY indicator lights on the
disk array are ON.Verify that fiber cables
are correctly installed and firmly connected.
Verify that the target IDs are properly
configured. The LUNs for each TID must
start at 0 and continue sequentially without
skipping any numbers.
Verify that the TIDs/WWNs on each bus
are unique. Do not install two devices with
the same ID on the same bus.Recheck the
buses for new devices.
Verify that LUSE devices are not intermixed
with normal LUNs on the same port.
Verify that the maximum number of LUSE
devices per port has not been exceeded.
Verify that the disk array host mode is set
correctly.
If you power off the host without executing
the shutdown process, wait three minutes
to allow the disk array's internal timeout
process to purge queued commands. If
the host restarts while the disk array is
processing queued commands, the host may
not reboot successfully.
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