Calling The Hp Support Center; Contact Information - HP XP1024 System Configuration Manual

Disk array xp operating system configuration guide: linux
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Error Condition
Physical volumes cannot be created.
Logical volumes cannot be created.
A file system is not mounted after rebooting.
The disk array performs a self reboot
because the disk array was busy or it
logged a panic message.
The disk array responds "Not Ready" or the
disk array has displayed "Not Ready" and
timed out.
The host detects a parity error.
The host hangs or devices are declared and
the host hangs.

Calling the HP support center

If you are unable to resolve an error condition, contact the HP support center for
assistance.

Contact information

In North America, call technical support at 1-800-633-3600, available 24 hours a
day, 7 days a week.
Outside North America, call technical support at the location nearest you. Telephone
numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support. From this web site, select your country.
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Troubleshooting
Recommended Action
Verify that the disk array logical devices are
correctly formatted.
Verify that the volume capacity for OPEN-x
volumes is not greater than the maximum
capacity allowed. See the
specifications
table.
Verify that the capacity of the volume group
is not less than the total capacity of the
partitioned logical volume.
Verify that the host was restarted correctly.
Verify that the file system attributes are
correct.
Reboot the host.
Contact HP.
Check the HBA and make sure it was
installed properly.
Reboot the host.
Make sure there are no duplicate disk array
TIDs and that disk array TIDs do not conflict
with any host TIDs.
Emulation

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