Ericsson DT368 User Manual
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Ericsson DT368 User Manual

Ericsson dt368 cordless telephone for md110 pbx
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User Guide
DT368
CORDLESS TELEPHONE FOR MD110 PBX

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Summary of Contents for Ericsson DT368

  • Page 1 User Guide DT368 CORDLESS TELEPHONE FOR MD110 PBX...
  • Page 2 The information in this document is subject to alteration without prior notice. Ericsson makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    When you receive a busy tone ...19 Call forwarding ...22 Internal messages ...27 Voice mail ...29 Information ...32 Abbreviated numbers ...34 Phone book ...37 Group facilities ...43 Other useful facilities ...45 Paging ...50 Authority ...54 Settings ...58 Adjustments...62 Audible signals ...63 Installation...66 Troubleshooting ...69 DT368...

  • Page 4: Guide And Telephone Information

    The User Guide describes the facilities of the Ericsson enterprise communication system and the DT368 phone as it is programmed at delivery from the factory. There may be some diffe- rences in the way your system is programmed. Please consult your system administrator if you need further information.

  • Page 5: Important

    Intrinsic safety Battery handling Cleaning Treatment DT368 Your telephone has an International Portable part Equipment Identity (IPEI) code. This code is needed for your system administrator to enable network subscription. Furthermore you may need the IPEI code to unblock your telephone if an incorrect PIN code has been entered three times (=telephone is blocked).

  • Page 6: Description

    Keypad On/Mute / Off Switch phone on / Switch phone off (pressed for two seconds). When phone is on and shortly pressed: ringer/ warning sound off. During call: microphone off. During call and warning: warning sound off. DT368...
  • Page 7 Text row signs < – (continued) DT368 The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone id etc.
  • Page 8 On when your telephone is off hook and flashes during ringing. Battery charging indicator The battery cells are flashing sequentially when the battery is being charged and is on when charging is completed. Indicates the amount of talk and standby time left. DT368...
  • Page 9 Display menu DT368 Your cordless phone is menu-driven. Each menu forms a loop. You can activate the menus pressing the keys and scroll through the menu structure using YES and NO to reach the desired option. Scroll up Confirm Scroll down...

  • Page 10: Menu Structure

    Contrast AutoAnswer Search Select EditName Move Subscribe ReSubscribe Delete LastCall TotOutCalls ShowIPEI CallName WhoCalled* TeleService* LastDialled* VoiceM:xx* GotoDTMF SendTones SendPause * Applicable only if entries are available AddWhoCalld* AddLastDial* EditShortNo EditName EditTelNo Delete Intern.Call Extern.Call CallBack VoiceM AtPowerOn AtSubScript DT368...

  • Page 11: Switch On/Off

    SWITCHING ON/OFF Switch on Switch off DT368 Press until the display lights up If your telephone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your telephone normally.

  • Page 12: Incoming Calls

    Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc. Press You can answer a call to another telephone. When the telephone rings and there is nobody to answer the call: Call the ringing extension and press Busy tone. Press DT368...
  • Page 13 Automatic answering DT368 When a headset is attached to your telephone, you can set the phone for automatic answering. At an incoming call you will hear a beep in the headset and the ringer sounds. After the signalling the phone goes off hook.

  • Page 14: Outgoing Calls

    If you decide not to make the call while keying in the number, press NO to stop. If you receive a call while keying in the number, simply press YES to answer. You can make your calls faster by using abbreviated numbers or call-by-name. DT368...

  • Page 15: Last External Number Redial

    LAST EXTERNAL NUMBER REDIAL REDIAL NUMBER FROM LastDialled LIST DT368 When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Press to redial the saved number The last external number is automatically redialled.

  • Page 16: Call Number From Whocalled List

    The last caller’s number is displayed. If the number is in your Phone Book, the associated name is displayed instead. Scroll to find the number or name you want to call back and press Press to end the call DT368...

  • Page 17: During Calls

    MUTE MICROPHONE MUTE WARNING SIGNAL DT368 To mute the microphone during an ongoing conversation: Press and hold The caller will not hear what is being said in your room. Press shortly, to turn the microphone off Short beeps confirm that the microphone is off.

  • Page 18: Refer Back

    Scroll to find the name and press The first party is put on hold and the second party is dialled. When the second party answers, you can switch between the calls (refer back), transfer the calls, create a conference and end one of the calls. DT368...
  • Page 19 TRANSFER CONFERENCE DT368 Press to end the inquiry call The second party is disconnected. Press to return to the first party You want to transfer an ongoing call. Press Dial tone. Call the second party Press before or after answer The ongoing call is transferred.

  • Page 20: Dialling During A Connected Call

    Dual Tone Multi Frequency (DTMF) signals. If your exchange is not already programmed to automatically convert your entered digits into DTMF signals, you need to activate the function during the call. During an ongoing call: Press and dial the required digits DT368...

  • Page 21: When You Receive A Busy Tone

    Automatic Callback, extension Automatic Callback, external line (continued) DT368 When You Receive a Busy Tone If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:...
  • Page 22 Note: The Call waiting function might be blocked for use on your extension (programmed by system administrator). If Call waiting is not allowed you will continue to receive a busy tone. DT368...
  • Page 23 Intrusion on a busy extension Intrusion on a busy external line DT368 When You Receive a Busy Tone You can intrude on an ongoing call on a busy extension. Press Before the intrusion is executed a warning tone is sent to the parties in the ongoing call.

  • Page 24: Call Forwarding

    You can still make calls as usual. Press and dial the answering position number Press Wait for call icon to stop flashing. Press to finish procedure Press Wait for call icon to stop flashing. Press to finish procedure DT368...

  • Page 25: External Follow-Me

    Order Cancel BYPASS DIVERSION DT368 If external follow-me is allowed you can have all calls to your exten- sion diverted to an external number of your choice. During follow me you will hear a special dial tone that indicates that your line has follow me.
  • Page 26 You can activate the function from your own office telephone or when out of the office, by using the Direct Inward System Access function (DISA). Press Dial the search profile digit Press Wait for the display to show the chosen search profile digit. Press to finish procedure DT368...
  • Page 27 To cancel from your office telephone To activate or change to another profile from an external telephone 1-5) (continued) DT368 Press Wait for call icon to stop flashing. Press to finish procedure The external telephone must be of push button type provided with hash (#) and star (*) keys or a mobile telephone adapted for dial tone pulses (DTMF).

  • Page 28: Personal Number

    (DTMF). Call the DISA function at your office Dial tone. Press Enter the authorization code and press Dial your own extension number and press Dial tone. Press Dial your own extension number and press End the call DT368...

  • Page 29: Internal Messages

    MANUAL MESSAGE WAITING (MMW) Order MMW to another extension Cancel MMW to another extension (continued) DT368 If the called extension does not answer you can initiate a message waiting indication on that extension (if this function is allowed). Press and dial extension number Press Wait for call icon to stop flashing.
  • Page 30 To listen to received messages When your telephone beeps and the message symbol is shown in the display: Select VoiceM:3 The digit shows the number of messages stored. Press to call your mailbox Proceed according to the directions from your mailbox. DT368...

  • Page 31: Voice Mail

    To activate and deactivate your mailbox To enter your mailbox when there is a new message (continued) DT368 This function allows you to leave a voice message to the cal- ler when you are unable to answer calls, e.g. when out of offi- ce, in a meeting, etc.
  • Page 32 If you are asked to enter your security code: Press Enter the mailbox number (normally the office extension number of the person served) If you are asked to enter a security code: Enter the security code of the person served DT368...
  • Page 33 Greeting Security code EXIT , end with DT368 Recorded information on the line informs about the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own gree- tings, change your password or exit your mailbox, etc.

  • Page 34: Information

    Note: If no return time or date is needed, this step can be excluded. Press Wait for call icon to stop flashing. Press to finish procedure Press Wait for call icon to stop flashing. Press The programmed information is erased. DT368...
  • Page 35 Order for another extension 2 3 0 0-9) 0 9 1 5 Cancel for another extension 2 3 0 DT368 Press Dial the extension number and press Enter the absence code Press and enter the date or time of the other person’s return Press Wait for call icon to stop flashing.

  • Page 36: Abbreviated Numbers

    Note: If the number shown is not the required number, scroll up or down until the requested number is shown. Press To program, change key, edit, and delete name or number, see section “Phone book”. DT368...
  • Page 37 CALL-BY-NAME 0-9) DT368 Select CallName and press Press repeatedly the key with the initial letter of the name until the letter is shown To correct: Press If you have a lot of names starting with the same letter repeat the procedure to add the second, third, etc. letter of the name.

  • Page 38: Quick Call-By-Name

    To call Bob (Anita, Bill and Bob are programmed in the phone book). Press and keep pressed Anita is shown in the display. Press again, shortly Bill is shown in the display. Press Bob is shown in the display. Press to call Bob DT368...

  • Page 39: Phone Book

    PHONE BOOK (continued) DT368 Your telephone is equipped with a fixed phone book (a pre- programmed directory for up to 1000 names) that is useful to people in your organisation. These names are marked with a key-sign when displayed, to indicate that you cannot edit or delete them.
  • Page 40 The characters will be lower case until this key is pressed again. When the required character is displayed, wait for the cursor to move automatically. To correct: Press The written character is cancelled and the correct character can be written. 9 10 11 12 “ ‘ Ç % £ DT368...
  • Page 41 Example: 7 7 7 7 4 4 4 Add a name or program an abbreviated number (name) (continued) DT368 Select PhoneBook and press is displayed. Press EnterName is displayed. To write Smith: Press for S Press for m Press for i...
  • Page 42 Press repeatedly to delete digits, dial the correct digits and press Enter the name and press Note for WhoCalled list: If necessary, edit the name. Select an abbreviated number key and press Note: If no key is required, select the hyphen (-). Press DT368...
  • Page 43 Change abbreviated number key (name) (continued) DT368 Select PhoneBook and press Select EditShortNo and press Enter the first letters of the name and press Scroll to find the name and press The display shows the free digits. Select a new digit and press Note: Select the hyphen (-) to cancel the short number key assignment.
  • Page 44 Enter new letters or digits and press Press Select PhoneBook and press Select Delete and press Enter the first letters of the name and press Scroll to find the name and press The name and number are deleted. Press DT368...

  • Page 45: Group Facilities

    CALL PICK-UP GROUP COMMON BELL GROUP DT368 People working in a team can have their telephones program- med by the system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members.

  • Page 46: Group Hunting

    Press and dial your own extension number Press Wait for call icon to stop flashing. Press to finish procedure Press Wait for call icon to stop flashing. Press to finish procedure DT368...

  • Page 47: Other Useful Facilities

    ACCOUNT CODE (Optional) Ongoing external call DT368 This function is used to charge a call to an account number or to prevent unauthorised calls from your telephone. The account code can have 1 to 15 digits. Press Enter account code and press Dial tone.
  • Page 48 Ask your operator for the external line numbers. Press and dial the digit or digits to get a line Press and dial external line number Press Wait for call icon to stop flashing. Press to finish procedure DT368...

  • Page 49: General Cancellation

    Cancel flexible night service GENERAL CANCELLATION Order 0 0 1 ALARM EXTENSION EMERGENCY STATE DT368 Press and dial your own extension number Press Wait for call icon to stop flashing. Press to finish procedure The following features can be simultaneously cancelled: •...

  • Page 50: Malicious Call Tracing, Mct

    (DTMF). After a completed DISA call you must hang up before a new DISA call can be made. Depending on the type of authorization code and if an account code is used, different procedures must be used: DT368...
  • Page 51 With common authorization code With individual authorization code DT368 Call the DISA function at your office Dial tone. Press Enter the authorization code and press Dial tone. Dial the external number Call the DISA function at your office Dial tone.

  • Page 52: Paging

    When there is no answer or a busy tone, keep the telephone off hook: Press Wait for an answer with the telephone off hook. If you want to start paging without calling the person: Press Dial the extension number and press Wait for an answer with the telephone off hook. DT368...
  • Page 53 Paging receivers with a display (continued) DT368 When there is no answer or a busy tone, keep the telephone off hook: Press Wait for the paged person to call back. If you want to start paging without calling the person:...
  • Page 54 Dial the extension number and press Wait for the acknowledgement tone. Press If you want to send an alarm message code: Press Dial the extension number and press Dial the message code (1-5 digits) and press Wait for the acknowledgement tone. Press DT368...
  • Page 55 To acknowledge an alarm 8 2 0 8 2 0 DT368 You must acknowledge the alarm to be terminated: Press Dial your own extension number and press Wait for call icon to stop flashing. Press to finish procedure To acknowledge an alarm for another extension:...

  • Page 56: Authority

    Wait for special dial tone. Press to finish procedure Press and dial group number Press Wait for call icon to stop flashing. Press to finish procedure Press and dial extension number Press The call is made to the specified extension in the group. DT368...

  • Page 57: Authorization Code, Common

    To use for a single call Temporary unlock an extension for a number of calls (continued) DT368 Switch off your telephone. The caller will receive a special tone indicating that you are not available. If you need to make calls, you can switch off the ringing sig- nal.

  • Page 58: Authorization Code, Individual

    The individual code can be changed from your own extension. Press Enter authorization code and press Wait for verification tone. Press to finish procedure DT368...
  • Page 59 To unlock your telephone To assign your own authority level to another telephone To change your individual authority code DT368 Press Enter authorization code and press Wait for verification tone. Press to finish procedure Press Enter authorization code and press Dial your own extension number and press Wait for verification tone.

  • Page 60: Settings

    The display illumination is automatically switched on when a key is pressed. The illumination can be enabled or disabled: Select Settings and press Select Light and press Auto The current setting, Select the required setting and press , flashes on the display. , flashes on the display. DT368...
  • Page 61 PHONE LOCK DT368 To protect the telephone against use by another person: Select Settings and press Select PhoneLock and press Select Lock and press Select: • to switch all locks off AtPowerOn • to prevent using the telephone without the PIN code AtSubscribt •...

  • Page 62: Change Pin Code

    Enter the old PIN code and press EnterNewPIN is displayed. Enter the new PIN code The new code can consist of 4 to 12 digits. Press Enter the new PIN code again and press NewPIN is displayed for two seconds. The PIN code is changed. DT368...

  • Page 63: Unlock A Blocked Telephone

    UNLOCK A BLOCKED TELEPHONE LANGUAGE DT368 Your phone will be blocked if an incorrect PIN code is ente- red three times (the display shows Unblock? To unlock a blocked telephone, the IPEI code and a new PIN code must be entered:...

  • Page 64: Adjustments

    Press to change the volume Note: At the lowest level the ringing signal is switched off. This is indicated by the Ringer off icon on the display. Incoming call is indicated by the Off hook icon and the waring light. DT368...

  • Page 65: Audible Signals

    Internal ringing signal External ringing signal Recall signal (automatic callback reminder) (continued) DT368 The following different tones and signals are sent from the exchange to your handset or loudspeaker. every 4th second every 15th second (to all parties) Three different ringing signals inform you about the type of the incoming call.

  • Page 66: Audible Signals

    Select sound 1, 2, 3 or 4, or select Press a volume key to listen to a sound or the melody. Press to confirm your choice If a melody was selected: Press once again CallBack for a melody DT368...

  • Page 67: Discreet Ringing

    DISCREET RINGING NO RINGING DT368 The first three ringing signals will ring at the lowest audible volume level. To be used, e.g. if you are in a conference and you expect an important call. Select Settings and press Select Ringing and press...

  • Page 68: Installation

    Attach the battery to the telephone as shown in the figure. Remove the battery in the opposite order. Note: Because the status of a newly received battery is uncertain, it is recommended to charge it completely to ensure that you have sufficient talk and standby time. DT368...
  • Page 69 BATTERY CHARGING DT368 When the battery is low, you will hear a warning sound and Battery low! the display shows To charge the battery with the separate charger (optional accessory): Connect the adaptor to the mains socket and the char-...

  • Page 70: Clip On And Unclip

    Clip on and unclip the clip to/from the back of the telephone as shown in the figure. Clip on Note: Do not put your fingers on the display when you press. Do not unclip too often, because this may wear out the fastening. Unclip DT368...

  • Page 71: Troubleshooting

    TROUBLESHOOTING (continued) DT368 This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following lists if you encounter any pro- blems. If this checklist does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.
  • Page 72 Unblock wrong PIN code entered three times Action or comment Add names Delete a name Enter the required IPEI or Press YES twice or unlock Re-subscribe Re-subscribe or contact the system administrator Press YES and enter the IPEI code DT368...
  • Page 73 Do not disturb ...55 Earpiece volume...62 Emergency state...47 External follow-me...23 General cancellation...47 Group do not disturb...54 Group hunting...44 Guidelines ...3 DT368 Page Individual abbreviated numbers...34 Inquiry...16 Integrated voice mail ...29 Internal follow-me ...22 IPEI code ...3 Key click ...58 Key lock ...58 Language ...61...
  • Page 76 In essence, we help businesses forge enduring relationships with customers. Ericsson is the leading provider in the new telecoms world, with com- munications solutions that combine telecom and datacom technologies with the freedom of mobility for the user. With more than 100,000...

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