Troubleshooting - Equator EZ 1612 V Owner's Manual

Troubleshooting

Before calling, read the following Before calling, read the following
Before calling, read the following
Before calling, read the following Before calling, read the following
In most cases, when your washer-dryer fails to work, the problems arising can be easily solved
without having to call for a technician. Before calling for assistance, always check these points.
The washer-dryer fails The washer-dryer fails The washer-dryer fails The washer-dryer fails The washer-dryer fails
to start. to start. to start. to start. to start.
Is the plug correctly inserted Is the plug correctly inserted Is the plug correctly inserted
Is the plug correctly inserted Is the plug correctly inserted
into the socket? into the socket? into the socket? It could have
into the socket? into the socket?
been moved while cleaning.
Is there electricity in the Is there electricity in the
Is there electricity in the Is there electricity in the Is there electricity in the
house? house? house? house? house?
A circuit breaker may have
switched off as a result of too
many electrical appliances
working at the same time. Or
maybe due to a general failure
in your entire area.
W W W W W ARNING ! ARNING ! ARNING ! ARNING !
ARNING !
WINTERIZING WINTERIZING WINTERIZING Y Y Y Y Y OUR
WINTERIZING WINTERIZING
T T T T T o winteriz o winteriz o winteriz o winterize y e your washer/dr e y e y our washer/dr our washer/dry y y y y er please our washer/dr
o winteriz e y our washer/dr
below to avoid damage to your unit due to freezing: below to avoid damage to your unit due to freezing: below to avoid damage to your unit due to freezing: below to avoid damage to your unit due to freezing: below to avoid damage to your unit due to freezing:
1. 1. 1. 1. 1. With the unit off, remove wash filter. This will allow the water
remaining in the pump and drain hose to be evacuated.
Replace filter.
2. Close the inlet shut-off valves (provided by installer) and 2. Close the inlet shut-off valves (provided by installer) and 2. Close the inlet shut-off valves (provided by installer) and
2. Close the inlet shut-off valves (provided by installer) and 2. Close the inlet shut-off valves (provided by installer) and
disconnect the inlet hoses. There should be no water in disconnect the inlet hoses. There should be no water in disconnect the inlet hoses. There should be no water in disconnect the inlet hoses. There should be no water in disconnect the inlet hoses. There should be no water in
the hoses where they attach at the back of the machine. the hoses where they attach at the back of the machine. the hoses where they attach at the back of the machine. the hoses where they attach at the back of the machine. the hoses where they attach at the back of the machine.
IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE
IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE IF ANTIFREEZE IS BEING USED IN THE SYSTEM FOLLOW THESE
INSTRUCTIONS: INSTRUCTIONS: INSTRUCTIONS:
INSTRUCTIONS: INSTRUCTIONS:
(not necessary if the above drain procedure is followed)
1. When putting antifreeze into the water system of your 1. When putting antifreeze into the water system of your 1. When putting antifreeze into the water system of your 1. When putting antifreeze into the water system of your 1. When putting antifreeze into the water system of your
coach, set the washer to a warm/warm fill setting and allow coach, set the washer to a warm/warm fill setting and allow
coach, set the washer to a warm/warm fill setting and allow coach, set the washer to a warm/warm fill setting and allow coach, set the washer to a warm/warm fill setting and allow
water to flow into unit until antifreeze is detected. water to flow into unit until antifreeze is detected.
water to flow into unit until antifreeze is detected. water to flow into unit until antifreeze is detected. water to flow into unit until antifreeze is detected.
2. 2. 2. 2. 2. Adavance the knob timer on "Reset
and allow water to flow for 10 seconds.
3. Advance the knob timer on "Reset" and then turn again on 3. Advance the knob timer on "Reset" and then turn again on 3. Advance the knob timer on "Reset" and then turn again on 3. Advance the knob timer on "Reset" and then turn again on 3. Advance the knob timer on "Reset" and then turn again on
"Spin" to remove the majority of the water from the unit. "Spin" to remove the majority of the water from the unit.
"Spin" to remove the majority of the water from the unit. "Spin" to remove the majority of the water from the unit. "Spin" to remove the majority of the water from the unit.
4. 4. 4. 4. 4. With the unit off, remove wash filter from unit. This will allow
the water remaining in the pump and drain hose to be
evacuated. Replace filter.
5. If you elect you may close the inlet shut-off valves (provided 5. If you elect you may close the inlet shut-off valves (provided
5. If you elect you may close the inlet shut-off valves (provided 5. If you elect you may close the inlet shut-off valves (provided 5. If you elect you may close the inlet shut-off valves (provided
by installer) and disconnect the inlet hoses. by installer) and disconnect the inlet hoses. by installer) and disconnect the inlet hoses.
by installer) and disconnect the inlet hoses. by installer) and disconnect the inlet hoses.
6. 6. 6. 6. 6. Any water remaining in the unit should contain antifreeze and
be protected from freezing.
Note: Note: When placing unit into service allow unit to operate for When placing unit into service allow unit to operate for
Note: When placing unit into service allow unit to operate for Note: Note: When placing unit into service allow unit to operate for When placing unit into service allow unit to operate for
one complete cycle before doing laundry to ensure all one complete cycle before doing laundry to ensure all one complete cycle before doing laundry to ensure all
one complete cycle before doing laundry to ensure all one complete cycle before doing laundry to ensure all
antifreeze has been purged from the unit. antifreeze has been purged from the unit. antifreeze has been purged from the unit.
antifreeze has been purged from the unit. antifreeze has been purged from the unit.
If you have any further questions pertaining to this matter please
Equator Equator Equator T T T T T ec ec ec hnical Suppor hnical Support t t t t T T T T T oll free at (888) 935-1565 hnical Suppor
call Equator Equator ec echnical Suppor hnical Suppor
Is the washer-dryer door Is the washer-dryer door
Is the washer-dryer door Is the washer-dryer door Is the washer-dryer door
closed properly? closed properly?
closed properly? closed properly? closed properly?
For safety reasons, the
washer-dryer cannot work if
the door is open or not shut
properly.
Is Is Is the the the On/Off On/Off On/Off
Is Is the the On/Off On/Off
pressed? pressed? pressed? pressed? pressed?
If it is, then a program has
been set.
OUR OUR W W W W W ASHER/DR OUR ASHER/DRYER ASHER/DR ASHER/DR
OUR ASHER/DR
er please er please er please, , , , , f f f f follo ollo ollow the instructions ollo w the instructions w the instructions w the instructions
er please ollo w the instructions
Reset Reset", tun on "Rinse Reset Reset Rinse" position Rinse Rinse Rinse
oll free at (888) 935-1565 oll free at (888) 935-1565
oll free at (888) 935-1565 oll free at (888) 935-1565.
Is the Is the Is the Washer Is the Is the Washer Washer Washer knob in the Washer
correct position for those correct position for those
correct position for those correct position for those correct position for those
models concerned? models concerned?
models concerned? models concerned? models concerned?
Is the water supply turned Is the water supply turned
Is the water supply turned Is the water supply turned Is the water supply turned
on? on? on? For safety reasons, if the
on? on?
washer-dryer does not load
water, it cannot start a wash
cycle.
button button button
button button
YER YER YER
YER
The washer-dryer fails The washer-dryer fails The washer-dryer fails The washer-dryer fails The washer-dryer fails
to fill with water to fill with water to fill with water. . . . .
to fill with water to fill with water
Is the hose correctly Is the hose correctly Is the hose correctly
Is the hose correctly Is the hose correctly
connected to the tap? connected to the tap? connected to the tap? connected to the tap? connected to the tap?
Is there a water shortage ? Is there a water shortage ? Is there a water shortage ?
Is there a water shortage ? Is there a water shortage ?
There could be work in
progress in your building or
street.
Is there sufficient water Is there sufficient water Is there sufficient water
Is there sufficient water Is there sufficient water
pressure? pressure? pressure? The autoclave pressure? pressure?
may be malfunctioning.
Is the tap filter clean? Is the tap filter clean? If the Is the tap filter clean?
Is the tap filter clean? Is the tap filter clean?
water is very calcareous, or
if work has recently been
carried out on the water
piping, the tap filter could be
clogged with particles and
debris.
Is the rubber hose kinked? Is the rubber hose kinked? Is the rubber hose kinked? Is the rubber hose kinked? Is the rubber hose kinked?
The rubber hose bringing
water to washer-dryer must
be as straight as possible.
Make sure it is not squashed
or kinked.
knob in the knob in the knob in the knob in the
The W W W W W asher knob The The asher knob asher knob
The The asher knob asher knob
keeps turning? keeps turning?
keeps turning? keeps turning? keeps turning?
Wait a few minutes for the Wait a few minutes for the Wait a few minutes for the Wait a few minutes for the Wait a few minutes for the
drain pump to empty the drain pump to empty the drain pump to empty the drain pump to empty the drain pump to empty the
tub, tub, switch the washer-dryer tub, tub, tub,
off, select one of the
positions stop/OFF
switch it back on. If the knob
continues to turn, call for
assistance because it is
showing an anomaly.
The washer-dryer The washer-dryer The washer-dryer The washer-dryer The washer-dryer
continuously fills and continuously fills and continuously fills and continuously fills and continuously fills and
drains water drains water. . . . . drains water
drains water drains water
Is the drain hose positioned Is the drain hose positioned Is the drain hose positioned Is the drain hose positioned Is the drain hose positioned
too low? too low? It must be installed too low? too low? too low?
at a height ranging from 25"
to 34" (62 to 86 cms.).
Is the end of the hose Is the end of the hose
Is the end of the hose Is the end of the hose Is the end of the hose
immersed in water? immersed in water? immersed in water?
immersed in water? immersed in water?
Does the wall drainage Does the wall drainage Does the wall drainage Does the wall drainage Does the wall drainage
system have a breather system have a breather
system have a breather system have a breather system have a breather
pipe? pipe? pipe? If the problem persists
pipe? pipe?
even after these checks, turn
the water supply off the
machine
assistance.
If you live on an upper floor of
your building, there may be a
problem with your drain trap.
To solve this problem, a
special
installed.
Instructions for installation and use Instructions for installation and use
Instructions for installation and use Instructions for installation and use Instructions for installation and use
OFF , then OFF OFF
OFF
and call for
valve must be
16 16 16
16 16