Speak to a Support Representative
Before you call for support, please have the following information ready:
■
Product name (Epson GT-15000)
■
Product serial number (located on the back of scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Then call:
■
U.S.: (562) 276-4382, 6
■
Canada: (905) 709-3839, 6
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase accessories from an authorized Epson reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales).
Other Software Technical Support
Software
Telephone
Adobe
(206) 675-6358
Photoshop
6:00
Elements
Pacific Time, Monday to
Friday (pay support)
ABBYY
(510) 226-6719
FineReader
Sprint
ScanSoft
(978) 977-8430
PaperPort
10:00
Deluxe
Eastern Time, Monday to
Friday (pay support)
to 6
, Pacific Time, Monday through Friday.
AM
PM
to 6
AM
PM
to 5:00
,
AM
PM
to 7:00
,
AM
PM
, Pacific Time, Monday through Friday.
Fax
Online and E-mail
—
www.adobe.com/support
techdocs@adobe.com
(510)
www.abbyyusa.com
226-6069
support@abbyyusa.com
—
www.scansoft.com/
paperport/support
Solving Problems
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