Sharp FO-IS115N Operation Manual
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Sharp FO-IS115N Operation Manual

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FO-IS115N
FACSIMILE
OPERATION MANUAL

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  • Page 1 FO-IS115N FACSIMILE OPERATION MANUAL...
  • Page 2 Datalight is a registered trademark of Datalight, Inc. FlashFX is a trademark of Datalight, Inc. Copyright 1993 - 2004 Datalight, Inc. All Rights Reserved. U.S. Patent Office 5.860.082/6.260.156...
  • Page 3 However to the extent permitted by such legislation. Sharp excludes any liability for any indirect or consequential damage arising from the purchase or use of the product.
  • Page 4 FOR LOCATION ENQUIRIES WITHIN AUSTRALIA REGARDING YOUR LOCAL SHARP APPROVED SERVICE CENTRE VISIT OUR WEBSITE AT www.sharp.net.au OR CALL SHARP CUSTOMER CARE 1300 135 022 (LOCAL CALL COST APPLY WITHIN AUSTRALIA) SHARP CORPORATION OF AUSTRALIA PTY LTD SPform019(JUNE 2004)

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Table of Contents Introduction Specifications ......... . . 4 A Look at the Operation Panel 1.
  • Page 6 Table of Contents 5. Security Functions (Administrator) Introduction ..........74 Administrator Code .
  • Page 7 Table of Contents Replacing the Drum Cartridge ......152 12. Troubleshooting Problems and Solutions ....... . . 156 Messages and Signals .

  • Page 8: Introduction

    Introduction Specifications Print specifications Toner cartridge yield* Initial starter cartridge (included with machine): Approx. 1500 pages (continuous printing, Replacement cartridge (FO-25DC): 5% page coverage, Approx. 3000 pages A4 paper) Drum cartridge yield* Initial starter cartridge (included with machine): 20,000 pages (average) (continuous printing, Replacement cartridge (FO-25DR): 5% page coverage,...
  • Page 9 Super fine: 15.4 lines/mm Halftone (grayscale) 64 levels Contrast control Automatic/Dark selectable *Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Network and general specifications Automatic document A4: 30 sheets max. (80 g/m...
  • Page 10 Approx. 7.1 kg (with attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 11 SHARP authorised Service Centre for inspection, repair, or disposal.
  • Page 12 Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use a telephone to report a gas leak in the vicinity of the leak. The power outlet must be installed near the equipment and must be easily accessible.

  • Page 13: Trademark Information

    Trademark information • Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporation in the U.S.A. and other countries. • Acrobat and Adobe are trademarks of Adobe Systems Incorporated. • OpenLDAP is a registered trademark of the OpenLDAP Foundation. Copyright 1999 - 2003 The Open LDAP Foundation, Redwood City, California, U.S.A.

  • Page 14: A Look At The Operation Panel

    A Look at the Operation Panel A Look at the Operation Panel SPEAKER HOLD SPEED DIAL REDIAL GLOBAL ADDRESS FUNCTION RECEPTION RESOLUTION RELEASE SYMBOL INFO Note: Affix the Rapid Key labels as shown above. SPEAKER key Press to listen to the line and fax tones through the speaker when faxing (p.
  • Page 15 A Look at the Operation Panel Display This displays messages and prompts to help you operate the machine. GLOBAL ADDRESS key Press to search for a destination in a global address book on an LDAP server (p. 128). LINE IN USE light This lights up when the machine is using the phone line to send or receive a fax.
  • Page 16 A Look at the Operation Panel RESOLUTION key When a document is in the feeder, press to adjust the scanning resolution for transmission (p. 58). RELEASE key When a fax has been received to memory instead of being printed out because the Secure Fax function has been activated, press this key to enter the Secure code and print out the fax (p.
  • Page 17 A Look at the Operation Panel Letter keys B'CAST INFO DUPLEX 16 17 DEL key Press to delete the character marked by the cursor (the cursor can be moved by pressing ). When the cursor is to the right of a line of text, press to backspace and clear characters.

  • Page 18: Installation

    Unpacking Checklist 1. Installation Unpacking Checklist Document Received Handset Paper tray Handset feeder tray document cord tray Adapter Drum Telephone Toner Document cartridge exit tray line cord cartridge Quick Rapid Key Setup Warranty CD-ROM Reference labels Guide Sheet Guide Points to keep in mind when setting up ♦...

  • Page 19: Basic Setup

    Basic Setup Basic Setup Connecting the handset Attaching the trays Attach the paper tray. Attach the document feeder tray and the received document tray. Insert the trays at an angle and rotate back...

  • Page 20: Connecting The Power Cord

    Basic Setup Attach the document exit tray. After inserting the tray, flip out the extension Connecting the power cord Plug the power cord into a 230-240 V, 50 Hz, earthed AC outlet.
  • Page 21 Basic Setup ♦ The power outlet must be installed near the equipment and must be easily accessible. ♦ The machine does not have a power on/off switch. The power is turned on and off by simply plugging in or unplugging the power cord. ♦...

  • Page 22: Connecting The Telephone Line Cord

    Basic Setup Connecting the telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket (use the provided adapter if needed). The machine is initially set for tone dialling.
  • Page 23 Basic Setup Connecting the machine to your network To use the Scan to E-mail and Scan to Folder functions, and to use the machine as a printer, you must connect the machine to an Ethernet network. In addition, to use Scan to E-mail, the network must have an Internet connection.

  • Page 24: Installing The Toner Cartridge And Drum Cartridge

    ♦ The drum cartridge (both starter and replacement) can print approximately 20,000 A4-size pages. When replacing the drum cartridge, use a SHARP FO-25DR drum cartridge. Follow the steps below to install the toner cartridge and the drum cartridge. Note: The quality of the toner cartridge is guaranteed for 18 months after the date of manufacture indicated on the package.
  • Page 25 Installing the Toner Cartridge and Drum Cartridge ➊ Press the release ( ) and open the ➋ front cover ( Open the side cover. Remove the new drum cartridge from its packaging.
  • Page 26 Installing the Toner Cartridge and Drum Cartridge Insert the drum cartridge into the print compartment, sliding it along the guides. Grasp this handle to push the cartridge in • Do not touch or allow other objects to contact the drum (the green cylinder). This may damage the drum.
  • Page 27 Installing the Toner Cartridge and Drum Cartridge Grasp the cartridge handle and insert the toner cartridge into the print compartment, sliding it along the guides. • Make sure the cartridge “clicks” into place. • Do not touch the roller in the toner cartridge.

  • Page 28: Resetting The Drum Counter

    Installing the Toner Cartridge and Drum Cartridge START Press If you installed a new drum cartridge, reset the drum counter as explained below. Resetting the drum counter Each time you install a new drum cartridge, follow the steps below to reset the drum counter to zero.

  • Page 29: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load A4-size paper in the paper tray. Maximum number of sheets: Approx. 220 sheets (80 g/m A4-size paper at room temperature) Caution! Do not use the blank side of paper that has already been printed on. Fan the paper, and then tap the edges against a flat surface to even the stack.

  • Page 30: Entering Your Name And Fax Number

    . To enter “+”, press • To clear a mistake, press START Press Enter your name using the letter keys (max. 24 characters). Example: SHARP Caps Lock • To clear a mistake, press • For information on using the letter keys, see page 13.

  • Page 31: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time Set the date and time as explained below. ♦ The date and time will be printed automatically at the top of all fax pages you send. The date and time also appear in the display. FUNCTION Press , then...
  • Page 32 Setting the Date and Time Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 [05-JAN SAT 09:25] START Press to start the clock. [ANTI JUNK #] STOP Press to exit.

  • Page 33: Setting The Reception Mode

    Setting the Reception Mode Setting the Reception Mode The machine has two modes for receiving incoming faxes: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the machine. The machine will automatically answer all calls on 2 rings and begin fax reception.
  • Page 34 Volume Adjustment Ringer Press to select HIGH, MIDDLE, LOW or OFF. SPEAKER (Make sure has not been pressed, the handset is not lifted, and a document is not loaded in the feeder.) • The ringer will ring once at the selected level. START If you selected “OFF OK ?”...

  • Page 35: Network Scanning

    Setting up Network Scanning 2. Network Scanning Setting up Network Scanning Introduction The network scanning feature lets you scan a document and directly send the image file to an e-mail recipient (Scan to E-mail), or to a folder on a computer on your network (Scan to Folder).
  • Page 36 Setting up Network Scanning Checking your IP address and the connection To check the machine’s IP address and verify that the machine is able to communicate on the network, follow these steps. Press , then until [NETWORK INFORMATION] appears. INFO Press •...
  • Page 37 Setting up Network Scanning If the machine is unable to communicate... ♦ Check the Ethernet cable. Are the connections secure? Are you using straight-through (not crossover) cable for 10Base-T/100Base-TX? ♦ There may be a problem in the router or other device to which the machine is connected.
  • Page 38 Setting up Network Scanning E-mail settings Before the Scan to E-mail function can be used, you must configure the e-mail settings. The e-mail settings specify your outgoing (SMTP) mail server, as well as your sender name, sender address, and other information that appears in the e- mail to which scanned image files are attached.
  • Page 39 Setting up Network Scanning To open the Web page, enter the IP address or host name of the machine in your browser’s address bar. Click E-mail Setup to open the e-mail settings. Configuring the e-mail settings in the Web page Select E-mail Setup in the menu frame of the Web page to open the E-mail Setup screen.
  • Page 40 Setting up Network Scanning For the Port Number, “25” is normally entered. Under Authentication Option, select No Authentication if your SMTP server does not require authentication. If your SMTP server requires SMTP authentication, select SMTP Authentication and enter your User Name and Password. If your mail service requires POP before SMTP authentication, select POP before SMTP and enter the host name or IP address of your POP server in POP Server.
  • Page 41 Setting up Network Scanning Using the machine’s operation panel to configure e-mail settings The machine’s operation panel can also be used to configure several of the e- mail settings. The settings that can be configured on the machine’s operation panel are shown in the table on the next page.
  • Page 42 Setting up Network Scanning E-mail settings on the machine’s operation panel The e-mail settings that can be configured on the machine’s operation panel are shown below. Enter the required information for each setting as explained in the table (this is done in step 4 of the procedure on the previous page). ♦...

  • Page 43: Storing E-Mail Addresses

    Storing E-mail Addresses Storing E-mail Addresses You can store e-mail addresses in Rapid Keys and Speed Dial numbers. ♦ An e-mail address stored in a Rapid Key is selected by simply pressing that key. A total of 36 Rapid Keys are available. (Note: Attach the Rapid Key labels as shown on page 10.) ♦...
  • Page 44 Storing E-mail Addresses To store a new e-mail address, click E-mail under Destination Management in the menu frame. The screen below will appear. Enter the name of the destination in Destination Name and select the Rapid Key or Speed Dial number that you wish to use from the list. Type in the E- mail Address of the destination and select the File Format of the scanned image.
  • Page 45 Storing E-mail Addresses Using the operation panel to store e-mail addresses Follow the steps below to store an e-mail address using the machine’s operation panel. FUNCTION Press then To store a number in a Rapid Key, press the desired Rapid Key. SPEED DIAL To store a number in a Speed Dial number, press and enter the...
  • Page 46 Storing E-mail Addresses Select the default file format that will be used for scanned images if the user does not specify a format at the time of transmission. Press to select TIFF, or to select PDF. If you selected a Rapid Key or Speed Dial number in Step 2, the display will briefly show [STORED], and then [NEW NUMBER].
  • Page 47 Storing E-mail Addresses • Search: Press until the destination appears in the display and press Display: [1=EDIT, 2=CLEAR] Press for “EDIT” or for “CLEAR”. • START If you pressed for “CLEAR”, press and go to Step 9. If you selected “EDIT”, make the desired changes to the e-mail address. •...

  • Page 48: Scan To E-Mail Transmission

    Scan to E-mail Transmission Scan to E-mail Transmission Follow the steps below to send a scanned document or image to an e-mail recipient. ♦ The document will be sent as a file attachment to an e-mail message. ♦ You can specify the recipient by directly entering an e-mail address, or by selecting an address that has been stored as explained in the previous section.
  • Page 49 Scan to E-mail Transmission Enter the destination e-mail address using one of the following methods: • Press , and enter the address with the letter and number SCAN TO E-MAIL START keys (p. 13). When finished, press • If the address has been stored in a Rapid Key, press the Rapid Key. SPEED DIAL •...
  • Page 50 Scan to E-mail Transmission • FILE FORMAT: Select the format of the scanned image file. Press TIFF or for PDF. (Make sure the recipient has an image viewer that can show images in the selected format.) • FILE NAME: To use an automatically generated file name for the scanned file, press (AUTO).

  • Page 51: Error Messages

    Scan to E-mail Transmission Error messages If transmission is not successful because the machine is unable to connect to your mail server, one of the following error messages will appear. [CONNECTION ERROR] This appears when communication does not take place correctly on your local network, usually due to a problem with the cable connections.

  • Page 52: Network Settings

    Network Settings Network Settings If your network requires that you assign a static (permanent) IP address to the machine, follow the steps below to disable DHCP (automatic IP address assigment) and configure the network settings. ♦ Consult your network administrator for the information that must be entered.
  • Page 53 Network Settings • If you make a mistake, press to move the cursor to the mistake and enter the correct number. START When finished entering the number, press The next setting will appear in the display. Repeat Steps 4 through 6 to STOP configure the next setting, or press to exit.

  • Page 54: Scan To Folder / Ftp

    Scan to Folder / FTP Scan to Folder / FTP You can also scan and send a document directly to a folder on a computer on your network, or to an FTP server. To use this feature, you must first store the destination in a Rapid Key or Speed Dial number.
  • Page 55 Scan to Folder / FTP Type in the Folder Path (the name or IP address of the computer on which the folder is located, followed by the path to the folder). For example, to specify the “NetworkScanDocs” folder in the “Product Planning” folder on “ComputerA”, type in the following: \\ComputerA\Product Planning\NetworkScanDocs Note: The folder must be set as a folder that is shared on the network in the...
  • Page 56 Scan to Folder / FTP Enter a name for the destination in Destination Name and select the Rapid Key or Speed Dial number that you wish to use from the list. Type in the Hostname or IP Address of the FTP server and the Directory where the file will be stored on the FTP server.
  • Page 57 Scan to Folder / FTP Select the destination using one of the following methods: • If the destination has been stored in a Rapid Key, press the Rapid Key. SPEED DIAL • If the destination has been stored in a Speed Dial number, press and enter the Speed Dial number.
  • Page 58 Scan to Folder / FTP Error messages If transmission is not successful because the machine is unable to connect to the specified network folder or FTP server, one of the following error messages may appear. For additional error messages that may appear, see page 47.

  • Page 59: Sending Faxes

    Transmittable Documents 3. Sending Faxes Transmittable Documents Minimum document size and weight Minimum size Minimum weight 70 mm 52 g/m² 140 mm Maximum document size and weight The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load.

  • Page 60: Loading The Document

    Loading the Document Other restrictions ♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 61 Loading the Document Insert the document face down in the document feeder. The top edge of the document should enter the feeder first. • SEND READY will appear in the display. Note: When inserting a large number of pages in the feeder, slant the front end of the stack so that the bottom pages enter first.

  • Page 62: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. ♦ The default resolution setting for faxing is STANDARD. The default contrast setting is AUTO. ♦ Adjust the settings each time you do not want to use the default settings. Note: The resolution and contrast settings are only effective for sending a document.
  • Page 63 Adjusting the Resolution and Contrast Load the document(s). • The resolution/contrast cannot be adjusted unless the document is loaded. RESOLUTION Press one or more times until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.

  • Page 64: Sending A Fax By Normal (Manual) Dialling

    Sending a Fax by Normal (Manual) Dialling Sending a Fax by Normal (Manual) Dialling SPEAKER With Normal Dialling, you pick up the handset (or press ) and dial by pressing the number keys. ♦ If a person answers, you can talk with them through the handset before SPEAKER sending the fax.
  • Page 65 Sending a Fax by Normal (Manual) Dialling START When you hear the fax tone, press . Replace the handset. • If the transmission is completed successfully, the machine will beep once. • If an error occurs, the machine will beep three times and print a Transaction Report to inform you of the problem (see page 145).
  • Page 66 Sending a Fax by Normal (Manual) Dialling Follow Steps 2 to 5 of the Normal Dialling procedure to send the fax. • To cancel a batch number entry, remove the document from the feeder or STOP press • If the number of pages actually transmitted is not the same as the batch number entered, an alarm will sound and [PAGE COUNT ERROR] will appear in the display.

  • Page 67: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialling Sending a Fax by Automatic Dialling You can store your most frequently dialled fax and phone numbers in Rapid Keys and Speed Dial numbers. ♦ A number stored in a Rapid Key is dialled by simply pressing the Rapid Key. A total of 36 Rapid Keys are available.
  • Page 68 Sending a Fax by Automatic Dialling Press to select “FAX”. Display: [FAX # MODE] Enter the fax or phone number by pressing the number keys (maximum of 32 digits). (Note: A space cannot be entered.) • To clear a mistake, press •...

  • Page 69: Editing And Clearing Auto-Dial Numbers

    Sending a Fax by Automatic Dialling Editing and clearing auto-dial numbers To make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNCTION Press then Select the number that you wish to edit or delete using one of the methods below: •...
  • Page 70 Sending a Fax by Automatic Dialling Make the desired changes to the name. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter. You can also press to backspace and clear letters.
  • Page 71 Sending a Fax by Automatic Dialling Using an auto-dial number to send a fax Load the document(s). • RESOLUTION If desired, press to set the resolution and/or contrast. Select the fax number using one of the methods below: • Rapid Key Dialling: If the number is stored in a Rapid Key, press the Rapid Key.

  • Page 72: Sending A Fax By Direct Keypad Dialling

    Sending a Fax by Automatic Dialling Making a voice call with an auto-dial number Rapid Key Dialling: Lift the handset and press the Rapid Key. SPEED DIAL Speed Dialling: Lift the handset, press , and enter the Speed Dial number with the number keys (the number must be 3 digits: enter “001” for Speed Dial 1, “010”...

  • Page 73: Using The Redial Key

    Sending a Fax by Automatic Dialling Using the REDIAL key REDIAL To redial the last number dialled on the machine, press . The speaker START will be automatically activated. To fax a document, press when you hear the fax tone after the other machine answers. Automatic redialling If you use auto dialling (including Direct Keypad Dialling) to send a fax and the line is busy, the machine will automatically make two redial attempts at...
  • Page 74 Sending a Fax by Automatic Dialling Checking and cancelling stored fax jobs If you use automatic dialling (including Direct Keypad Dialling) to send a fax while the machine is busy with another job, the fax job will be stored in the machine’s memory and performed after all previously stored jobs are finished.

  • Page 75: Receiving Faxes

    Using AUTO Mode 4. Receiving Faxes Using AUTO Mode RECEPTION To select AUTO mode, press until [AUTO] appears in the display. In AUTO mode, the machine automatically answers all calls on 2 rings and receives incoming faxes. ♦ If you pick up the handset before the machine answers, you can talk to the other party and receive a fax as explained in Using MANUAL Mode below.

  • Page 76: Using Manual Mode

    Using MANUAL Mode Using MANUAL Mode RECEPTION To select MANUAL mode, press until [MANU] appears in the display. In MANUAL mode, you must answer all calls (even faxes) by picking up the machine’s handset. Answering on the machine’s handset Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below.

  • Page 77: Reception To Memory

    Reception to Memory Putting a call on hold HOLD To put the other party on hold during a phone call, press . When this is done, they cannot hear you. You can put the handset back in the cradle without breaking the connection. When you are ready to speak with the other party again, pick up the handset.

  • Page 78: Security Functions (Administrator)

    Introduction 5. Security Functions (Administrator) Introduction The security functions help you control the use of the machine and ensure that sensitive documents are kept confidential. The security functions are described below. Any combination of these functions can be used. Note: Only the administrator of the machine can set up and activate the security functions.

  • Page 79: Administrator Code

    Administrator Code Administrator Code The security functions can only be set up and changed by the administrator of the machine. To access the security functions, the administrator must enter the administrator code. The administrator code has been set to “00000000” at the factory. It is strongly recommended that the administrator of the machine change the administrator code to a code that only he or she knows.
  • Page 80 Enter a password for regular users under User Password, and enter an administrator password under Admin Password. ♦ The default administrator password is “Sharp”. It is strongly recommended that the administrator of the machine change the administrator password to a password that only he or she knows.

  • Page 81: User Authentication

    User Authentication User Authentication This function restricts use of the machine to authenticated users. When the function is activated, all users must log in by entering a login name and password, or a user number, in order to use the machine. To set up this function, the administrator must: 1.
  • Page 82 User Authentication Setting up user authentication in the Web page Open the machine’s Web page as explained on page 34. Click User Control under Device Setup in the menu frame. The screen below will appear. Under Default Settings, set User Authentication to Enable. Select Authenticate a user by Login Name and Password or Authenticate a user by User Number only.
  • Page 83 User Authentication Enter the user information as appropriate. ♦ The E-mail Address is required if the user will be using the Authorized Transmission function (page 91). If the authentication method is Login Name and Password and you will be using an LDAP server for authentication, select Network Authentication. Otherwise select Login locally.
  • Page 84 User Authentication Using the operation panel to select the login method To use the machine’s operation panel to specify whether users must log in by entering a user number, or by entering a login name and password, follow the steps below. ♦...
  • Page 85 User Authentication Using the operation panel to store users Follow the steps below to store users using the machine’s operation panel. ♦ When the operation panel is used to store a user, the operations that the user is permitted to use are fixed at copying, faxing, and scanning. If you wish to permit the user to configure the FUNCTION key settings, store or edit the user using the Web page.
  • Page 86 User Authentication START Press STOP Return to Step 4 to store another user, or press to exit. Using the operation panel to edit and delete users Follow the steps below to edit or delete a previously stored user. Press , then until [USER CONTROL] appears.
  • Page 87 User Authentication If you selected “EDIT”, make the desired changes to the name of the user. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter.
  • Page 88 User Authentication Using the operation panel to activate the user authentication function Follow the steps below to activate the user authentication function at the operation panel. Press , then until [USER CONTROL] appears. SECURE • If the display shows [ENTER PASSWORD] after you press START , enter the administrator code and press SECURE...
  • Page 89 User Authentication Procedure for login by user number To log in and use the machine when the authentication method is user number, follow the steps below. Press any key on the operation panel of the machine. Display: [ENTER YOUR USER NO.] Enter your user number with the number keys.
  • Page 90 User Authentication If you are logging in locally to the machine, press until your login name appears in the display, or enter your login name with the letter keys. If you are logging in to an LDAP server, enter your login name with the letter keys (if the authentication type is “SIMPLE”, enter your “Display name”;...

  • Page 91: Secure Fax

    Secure Fax Secure Fax To prevent others from viewing or taking your received faxes, use the Secure Fax function. When this function is activated, received faxes are held in memory without being printed. To print the faxes, a preset Secure code must be entered.

  • Page 92: Printing Received Faxes

    Secure Fax Activating Secure Fax Follow the steps below to activate Secure Fax. ♦ Secure Fax cannot be activated unless a Secure code has been set. Press , make sure that [SECURE FAX] appears, and SECURE press Display: [SECURE FAX] / [1 = ON, 2 = OFF] •...
  • Page 93 Secure Fax Deactivating Secure Fax To deactivate Secure Fax, follow the steps below. ♦ Secure Fax cannot be deactivated while received faxes are held in memory. (while [RECEIVED SECURE FAX] ) appears in the display). First print the received faxes and then deactivate Secure Fax. Press , make sure that [SECURE FAX] appears, and SECURE...
  • Page 94 Secure Fax Clearing the Secure code To clear the Secure code, follow the steps below. ♦ Secure Fax must be deactivated (see page 89) before you can clear the Secure code. Press , make sure that [SECURE FAX] appears, and SECURE press •...

  • Page 95: Authorised Transmission

    Authorised Transmission Authorised Transmission The Authorised Transmission function requires that a supervisor approve faxes and Scan to E-mail transmissions before transmission can take place. Each time a user performs a fax or Scan to E-mail transmission, the machine automatically sends an e-mail notification (with the scanned image as an attachment) to a specified supervisor.
  • Page 96 Authorised Transmission E-mail account settings in the Web page Open the machine’s Web page as explained on page 34. Click E-mail Setup in the menu frame and enter the host name or IP address of your SMTP server. A sender address must also be entered. (These settings are the same as for Scan to E-mail transmission;...
  • Page 97 Authorised Transmission Using the Web page to configure Authorised Transmission settings To open the Authorised Transmission settings, click Authorized Transmission in the menu frame. The following screen will appear. Set Authorized Transmission to Enable and select the type of operation that you wish to be Authorised in Operation to be authorized.
  • Page 98 Authorised Transmission At the bottom of the screen, enter the e-mail addresses of supervisors that are Authorised to check transmissions (up to three e-mail addresses can be entered; the user will select one of the supervisors at the time of transmission).
  • Page 99 Authorised Transmission START Press STOP Return to Step 4 to store another supervisor, or press to exit. Using the operation panel to edit and delete supervisors Follow the steps below if you need to edit the information stored for a supervisor or delete a supervisor.
  • Page 100 Authorised Transmission If you selected “EDIT”, make the desired changes to the e-mail address of the supervisor. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate letter key. The new letter will replace the old letter.
  • Page 101 Authorised Transmission Using the operation panel to activate Authorised Transmission Follow the steps below to activate (or deactivate) the Authorised Transmission function using the operation panel. ♦ At least one supervisor must be stored before Authorised Transmission can be activated. Press , then until [AUTH.
  • Page 102 Authorised Transmission Using Authorised Transmission Follow the steps below to perform a fax or Scan to E-mail transmission when Authorised Transmission is enabled. ♦ If a timer transmission is not approved by the supervisor until after the set transmission time, transmission will begin as soon as approval is received. Touch any key on the operation panel of the machine and log in.

  • Page 103: Call Restriction

    Call Restriction Call Restriction To ensure that a fax or e-mail message is not accidentally sent to the wrong destination because of a mistake made while dialing the fax number or entering the e-mail address, the Call Restriction function 1) only allows a destination that has been stored in a Rapid Key or Speed Dial number to be used for transmission (direct entry of full fax numbers and e- mail addresses is not allowed) and, 2) checks whether or not the Rapid Key or Speed Dial number specified by...
  • Page 104 Call Restriction Press , then until [SET PERMITTED #] / [1=NEW, 2= SEARCH] appears. Press (SEARCH). Press until the desired destination appears (only destinations that have not yet been permitted will appear). • To check the fax number or e-mail address of a name that appears, press START Press Press...
  • Page 105 Call Restriction Activating Call Restriction Follow the steps below to activate Call Restriction. ♦ To activate Call Restriction, at least one stored destination must be permitted to be used. Press , then until [CALL RESTRICTION] appears. SECURE • If the display shows [ENTER PASSWORD] after you press START , enter the administrator code and press SECURE...
  • Page 106 Call Restriction Storing/editing destinations with a permission setting The following procedure can be used to specify the permission setting at the same time as you store a new fax number or e-mail address. This saves you the trouble of first storing the destination using the regular procedure and then using the permission procedure to permit the destination to be used.

  • Page 107: Send Hold Function (Fax Only)

    Send Hold Function (Fax Only) Send Hold Function (Fax Only) To ensure that a fax is not accidentally sent to the wrong fax number when you use automatic dialing, this function displays the fax number (or the name stored for the fax number) that you entered and prompts you to confirm that it START is correct.
  • Page 108 Send Hold Function (Fax Only) Sending a fax when the Send Hold function is activated Load the document(s). • RESOLUTION If desired, press to set the resolution and/or contrast. Enter the fax number using one of the methods below: • Press a Rapid Key.

  • Page 109: Printing

    If you wish to install the printer driver for all connected machines, repeat the installation procedure for each machine. (When repeating the installation, the SHARP FO-IS115N Setup Maintenance program will appear after you click “Install Printer Driver” in...

  • Page 110: Removing The Printer Driver

    Installing the Printer Driver Removing the printer driver To remove the installed printer driver, simply delete the icon of the printer from the printers window (right-click the printer icon and select Delete). If printer drivers are installed for multiple FO-IS115N machines, all printer drivers can be removed at once using the CD-ROM that accompanied the machine.

  • Page 111: Printing A Document From An Application

    • The Print dialog box appears. Make sure that “SHARP FO-IS115N” is selected as the printer. If you need to select the paper size or adjust any of the other print settings, click Properties, Setup, or Printer in the Print dialog box (the name of the button varies depending on the application).

  • Page 112: Selecting Print Settings

    XP / Server 2003: Click the start button, click Control Panel, click Printers and Other Hardware, and then click Printers and Faxes. In the Printers and Faxes window, click on the SHARP FO-IS1150N icon and select Printing Preferences from the File menu.
  • Page 113 Selecting Print Settings Page Layout tab N-up: This is used to print multiple reduced-size images on one sheet of paper. Click the setting and select the desired number of images. Print Quality: This determines the clarity of the printed image. Click the setting and select the desired quality (a higher setting produces a clearer image).

  • Page 114: Paper Tab

    Selecting Print Settings Paper tab Paper Size: Click the setting and select A4, Letter, or Legal for the paper size. (Make sure that the selected size of paper is loaded in the paper tray.) Orientation: Select Portrait or Landscape to match the orientation of your document.

  • Page 115: Advanced Tab

    Selecting Print Settings Advanced tab Copy Count: To change the number of copies printed of each page of your document, click this setting and enter the desired number. Advanced Printing Features: Normally this is set to Enabled to allow you to use the advanced printing features.

  • Page 116: Making Copies

    7. Making Copies The machine can be used as a convenience copier. Follow the steps below to make copies. Sorting copies The machine is initially set to not sort copies. If you wish to have copies sorted as shown below, change the “SORT COPY” setting to YES (pp. 139 and 142).
  • Page 117 If [MEMORY FULL] appears... If you place many originals in the feeder, the memory may become full before all pages can be scanned (the display will show [MEMORY FULL]). If this happens, only the pages that were scanned will be copied and the remaining pages will automatically feed out.

  • Page 118: Special Functions

    Broadcasting 8. Special Functions Broadcasting You can send the same document to as many as 50 fax or e-mail destinations in just one operation. ♦ The destinations must be all fax or all e-mail. It is not possible to mix fax and e-mail destinations.

  • Page 119: If The Memory Becomes Full

    Broadcasting • You can press to scroll through and check your entered destinations. To delete a destination, press when it appears. START When you have finished selecting destinations, press • If you are broadcasting to fax destinations, transmission will begin. •...

  • Page 120: Broadcasting Using A Group Key

    Broadcasting Broadcasting using a Group Key If the destinations to which you want to broadcast have all been stored in one Group Key (see Storing numbers in Group Keys which follows), you can perform the broadcast operation using the following simplified procedure: Load the document(s).
  • Page 121 Broadcasting FUNCTION Press , then until [ENTRY MODE] appears. Press , then until [GROUP ENTRY] appears. Press (SET) to store a group. (Press (CLEAR) to clear a group.) Press the Rapid Key that you want to use as a Group Key. (If you are clearing a Group Key, press the Group key that you want to clear and go to Step 8.) •...
  • Page 122 Broadcasting START When you have finished entering the destinations, press STOP Press to exit.

  • Page 123: Blocking Unwanted Faxes

    Blocking Unwanted Faxes Blocking Unwanted Faxes The Anti Junk Fax function blocks reception of faxes from fax numbers that you specify. To use this function, enter the fax numbers that you want to block. Up to five numbers can be entered. ♦...
  • Page 124 Blocking Unwanted Faxes Editing and clearing Anti Junk numbers FUNCTION Press , then until [ENTRY MODE] appears. Press , then until [ANTI JUNK #] appears. Press Press until the number you want to edit or clear appears in the display. Press Press for EDIT or...

  • Page 125: Duplex Scanning

    Duplex Scanning Duplex Scanning Duplex Scanning is convenient for transmitting or copying two-sided documents. When this function is selected, you simply feed all pages of the document through the machine once, turn the stack of pages over, and feed the stack through again. The machine will automatically sort the pages into the correct order (front of 1st page, back of 1st page, front of 2nd page, back of 2nd page, etc.).

  • Page 126: Receiving Faxes To E-Mail/Folder

    Receiving Faxes to E-mail/Folder Receiving Faxes to E-mail/Folder If you have connected the machine to a network, you can have incoming faxes from specified fax numbers (or all fax numbers) automatically converted to e- mail and forwarded to designated e-mail recipients, or converted to image files and forwarded to a network folder or FTP server.
  • Page 127 Receiving Faxes to E-mail/Folder Press to select “SET”. • To clear a previously stored group, press Enter a 2-digit number from “01” to “30” (this number is used to identify the group you will store). • If you are clearing a group, enter the 2-digit number of the group you wish to clear and go to Step 8 Enter the originating fax number.
  • Page 128 Receiving Faxes to E-mail/Folder Activating (and deactivating) Fax to E-mail/Folder After you have stored one or more Fax to E-mail/Folder groups, follow the steps below to activate the Fax to E-mail/Folder function. FUNCTION Press , then until [FAX TO E-MAIL/FOLDER] appears. Press Display: [ACT.

  • Page 129: Searching For An Address In A Global Address Book

    Searching for an Address in a Global Address Book Searching for an Address in a Global Address Book If you have connected the machine to a network and have an LDAP server on the network, you can search for a destination in a global address book on the LDAP server.
  • Page 130 Searching for an Address in a Global Address Book Example screen when the authentication type is “SIMPLE” Enter the host name (see page 125) or the IP address of the LDAP server Select SIMPLE for the For the User Name, enter the name Authentication Type that appears in Display name on the General tab of the user properties of...
  • Page 131 Searching for an Address in a Global Address Book Example screen when the authentication type is “DIGEST-MD5” Enter the host name of the LDAP server (see page 125) Select DIGEST-MD5 for For the User Name, enter the name the Authentication Type that appears in User logon name on the Account tab of the user properties of any user stored on the Active...
  • Page 132 Searching for an Address in a Global Address Book Searching for an address in a global address book Follow the steps below to search for a fax number or e-mail address on the LDAP server when sending a fax or performing a Scan to E-mail transmission. Load the document(s).
  • Page 133 Searching for an Address in a Global Address Book • To show details on a displayed destination, press , and then press to show the e-mail address or to show the fax number. (If multiple e-mail addresses or fax numbers are stored, continue to press to show the other e-mail addresses / fax numbers.) If an e- mail address or fax number is not stored, the down or right arrow mark will not appear in the second line of the display.

  • Page 134: Polling (Requesting A Fax)

    Polling (Requesting a Fax) Polling (Requesting a Fax) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder or in memory) to your machine without assistance from the operator of the other machine. Note: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
  • Page 135 Polling (Requesting a Fax) Being polled (Memory polling) To let another fax machine poll your machine, you must first scan the document into memory using the following procedure. Transmission will take place when the other fax machine calls your machine and activates polling. You can choose whether to allow polling only once, or an unlimited number of times.

  • Page 136: Polling Security

    Polling (Requesting a Fax) Clearing a memory polling document To clear a memory polling document from memory, follow the steps below. FUNCTION Press , then until [MEMORY POLLED] appears. Press Press to select CLEAR. START Press to clear the document. STOP Press to return to the date and time display.

  • Page 137: Storing Fax Numbers For Polling Permission

    Polling (Requesting a Fax) Press (ON) to turn on polling security. (To turn off polling security, press (OFF).) STOP Press to exit. Storing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers.

  • Page 138: Editing And Clearing Polling Permission Numbers

    Polling (Requesting a Fax) Editing and clearing polling permission numbers FUNCTION Press , then until [ENTRY MODE] appears. Press , then until [POLLING PASSCODE] appears. Press Press until the number you want to edit or clear appears in the display. Press Press for EDIT or...

  • Page 139: Timer Transmission

    Timer Transmission Timer Transmission The Timer function allows you to store a fax transmission job to be performed automatically at a time you specify. The time can be specified up to 24 hours in advance. ♦ You can use this function to take advantage of lower off-peak rates without having to be there when the transmission is performed.
  • Page 140 Timer Transmission Enter the fax number using one of the methods below: • Rapid Key Dialling: Press a Rapid Key. SPEED DIAL • Speed Dialling: Press and enter a 3-digit Speed Dial number. • Search Dialling: Press until the name or number of the other party appears in the display.
  • Page 141 Timer Transmission Checking and cancelling stored timer transmission jobs Follow the steps below to check the timer transmission jobs that are stored. If needed, you can also use this procedure to cancel a stored job. FUNCTION Press , then until [TIMER SEND] appears. Press Press to select “REVIEW”.

  • Page 142: Distinctive Ring (Requires Service)

    Distinctive Ring (Requires Service) Distinctive Ring (Requires Service) Important: The distinctive ring function can only be used if you subscribe to a distinctive ring service from your telephone company. Do not turn on distinctive ring if you are on a normal line, as the machine will not operate properly. If you subscribe to a distinctive ring service from your telephone company (such as Fax Duet in Australia), turn on the distinctive ring function to have the machine signal voice calls and faxes by different ring patterns.

  • Page 143: Option Settings

    Option Settings 9. Option Settings The option settings allow you to customize the operation of the machine to better suit your needs. The option settings have been initially configured at the factory. To change a setting, follow the steps below to display the setting, and then enter a new selection for the setting as explained in the table that follows.
  • Page 144 Option Settings NUMBER OF This sets the number of rings on which the machine answers calls RINGS when the reception mode is set to AUTO. Enter any number from 2 to 4. Initial setting: 2 rings. TRANSACTION This sets the condition for printing transaction reports (see page LIST 145).
  • Page 145 Option Settings POLLING If you wish to use a Rapid Key as a polling key, press (YES), press the Rapid Key that you wish to use (any Rapid Key not START already in use), and then press If you do not wish to use the polling function, press (NO).
  • Page 146 Option Settings SEARCH BY Press if you want all stored destinations to appear when the keys are used to search for a transmission destination. Press if you only want fax destinations to appear. Initial setting: SHOW ALL ADDRESSES RECEIVE Press (AUTO) to have the machine automatically reduce the RATIO size of received faxes to fit the size of the printing paper.

  • Page 147: Checking Stored Information

    10. Checking Stored Information Printing lists You can print lists showing settings and information stored in the machine. FUNCTION Press , then until [LISTING MODE] appears. Press Press until the desired list below appears. • ACTIVITY LIST: This report shows information on your most recent transmissions and receptions (combined maximum of 40).
  • Page 148 Checking how many Entry mode items have been stored To quickly check how many Rapid Keys, Speed Dial numbers, Group Keys, polling codes, and anti-junk numbers have been stored, follow the steps below. The information will appear in the display. Press , then until [ENTRY] appears.

  • Page 149: Transaction Report

    Transaction Report Transaction Report This report is printed out automatically after a fax is sent or received to allow you to check the result. The machine is initially set to print out the report only when an error occurs. ♦ The Transaction Report cannot be printed manually.

  • Page 150: Maintenance

    Cleaning the Scanning Glass and Rollers 11. Maintenance Cleaning the Scanning Glass and Rollers Any dirt, fingerprints, or other small debris on the scanning glass will degrade the quality of faxes, scanned images, and copies. Clean the scanning glass and roller frequently as explained below. Open the operation panel.
  • Page 151 Cleaning the Scanning Glass and Rollers Wipe the scanning glass, rollers, and rubber sheet with a clean cloth or swab. • Do not wipe off the grease on the ends of the white roller. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.

  • Page 152: Cleaning The Housing

    Cleaning the Scanning Glass and Rollers ➊ Replace the white roller, inserting the left end first ( ). Push the lever ➋ and right end of the roller down ( ). Rotate the lever back up and in, ➌ pushing it slightly to the right so that it fits into position ( Close the operation panel, pressing down firmly on both sides to make sure it clicks into place.

  • Page 153: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller Cleaning the Paper Feed Roller Clean the paper feed roller regularly to remove dust and debris. ♦ A dirty paper feed roller will cause misfeeds and other paper feeding problems. Remove the paper tray. Pull the paper plate forward and clean the paper feed roller with a clean cloth.

  • Page 154: Replacing The Toner Cartridge

    TONER EMPTY will appear in the display. ♦ When TONER EMPTY appears, printing will not be possible. Replace the toner cartridge with the following cartridge: SHARP FO-25DC toner cartridge Open the top cover of the machine. • Caution! The fusing unit inside the print compartment becomes very hot during operation.
  • Page 155 Replacing the Toner Cartridge Open the side cover. Push the toner cartridge handle to the left and then pull the toner cartridge out of the compartment. • Dispose of the old toner cartridge according to local regulations. If in doubt, contact your local waste disposal agency.

  • Page 156: Replacing The Drum Cartridge

    Replacing the drum cartridge When 20,000 pages have been printed, DRUM LIFE OVER will appear in the display. Replace the drum cartridge with the following cartridge: SHARP FO-25DR drum cartridge Open the top cover of the machine. • Caution!
  • Page 157 Replacing the Drum Cartridge ➊ Press the release ( ) and open the ➋ front cover ( Open the side cover. Push the toner cartridge handle to the left and then pull the toner cartridge out of the compartment. • Place the toner cartridge on a sheet of paper on a level surface.
  • Page 158 Replacing the Drum Cartridge Grasp the drum cartridge handle and gently pull the old cartridge out of the machine. Remove the new drum cartridge from its packaging. Insert the drum cartridge into the print compartment, sliding it along the guides. Grasp this handle to push the...
  • Page 159 Replacing the Drum Cartridge Replace the toner cartridge and close the side cover, inner cover, and top cover (Steps 7 and 8 on page 23). When the display shows [TONER EXCHANGED?] / [1 = NEW, 2 = OLD], START press for “OLD”...

  • Page 160: Troubleshooting

    Problems and Solutions 12. Troubleshooting Problems and Solutions If you have any problems with the machine, refer to the following troubleshooting guide. ♦ For network connection problems, see page 33. Line error Problem Solution LINE ERROR appears in A line error occurs when your machine cannot the display.
  • Page 161 Problems and Solutions Dialling and fax transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct socket. See Connecting the handset on page press the SPEAKER key. •...
  • Page 162 Problems and Solutions A distorted image is • Noise on the telephone line may cause distortion. Try received at the other end. sending the document again. • Make a copy of the document on your machine. If the copy is also distorted, your machine may need service.

  • Page 163: Copying Problems

    Problems and Solutions No reception occurs when • Make sure the transmitting machine is in automatic polling is attempted. reception mode. • If the transmitting machine has polling security, make sure that your fax number has been entered both in your machine (see page 26) and in the transmitting machine.

  • Page 164: General Problems

    Problems and Solutions General problems Problem Solution Nothing appears in the • Make sure the power cord is properly plugged into a display. power outlet. • Connect another electrical appliance to the outlet to see if it has power. The machine does not •...

  • Page 165: Messages And Signals

    Messages and Signals Messages and Signals Display messages ADD PAPER &/ Check the printing paper. If the tray is empty, add paper PRESS START KEY START and then press . If there is paper in the tray, make sure it is inserted correctly (take out the stack, align the edges evenly, and then reinsert it in the tray) and then START press...
  • Page 166 Messages and Signals HEATER HIGH / If this message appears, unplug the power cord and HEATER LOW / then plug it back in. If the message still appears, call for LASER ERROR service. LINE ERROR Transmission or reception was not successful. Press STOP to clear the message and then try again.
  • Page 167 Messages and Signals RECEIVED SECURE FAX A received fax is being held in memory because the Secure Fax function has been activated. Enter your secure code to print the fax (see page 88). SERVER ERROR A Scan to E-mail transmission was not successful because the machine could not connect to your mail server or there was no response from the mail server.

  • Page 168: Audible Signals

    Messages and Signals Audible signals Continuous tone 3 seconds Indicates the end of transmission, reception, or copying. Intermittent tone 5 seconds Indicates incomplete transmission, (3 beeps) (1 second on, 1 reception, or copying. second off)

  • Page 169: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START or [DOCUMENT JAMMED] appears in the display, first try pressing . If the document doesn't feed out, remove it as explained below. Open the operation panel.
  • Page 170 Clearing Paper Jams ➊ Make sure the left end of the roller is inserted correctly in its holder ( ➋ and then push the lever and right end of the roller down ( ). Rotate the lever back up and in, pushing it slightly to the right so that it fits into ➌...

  • Page 171: Clearing Jammed Printing Paper

    Clearing Paper Jams Clearing jammed printing paper Open the top cover of the machine. • Caution! The fusing unit inside the print compartment becomes very hot during operation. Do not touch the inside of the print compartment after the machine has been in operation. ➊...
  • Page 172 Clearing Paper Jams If the jammed paper is protruding from the front of the machine, gently pull it out. Take care not to tear the paper or leave any torn pieces of paper in the print compartment. • If this clears the jam, go to Step 6. •...
  • Page 173 Clearing Paper Jams After the jammed paper has been removed, push the two heater roller ➊ ➋ release levers back up ( ), close the side cover ( ) (if you opened it), ➌ ➍ close the front cover ( ), and then close the top cover (...

  • Page 174: Index

    Index Index E-mail message, 45 Activity List, 143 E-mail options, 45 Administrator code, 75 E-mail settings, 34, 38 Anti Junk Fax, 119 E-mail subject, 45 Audible signals, 164 Authorised Transmission, 91 Auto Print Out (of Activity Report), 141 Fax Duet (Distinctive Ring), 138 AUTO reception mode, 29, 71 Fax Signal Receive, 140 Auto-dial numbers...
  • Page 175 Index Memory full, 162 Memory, substitute reception to, 73 Scan to Folder, 50 Scan to FTP, 50 Scanning glass, cleaning, 146 Network Searching for stored e-mail address, 45 Checking connection, 32 Secure Fax, 87 Problems, 33 Send Hold function, 103 Network Setting List, 143 Sender’s name and number, entering, Network settings, configuring, 48...
  • Page 177 Caution This product contains a low power laser device. To ensure continued safety do not remove any cover or attempt to gain access to the inside of the product. Refer all servicing to qualified personnel. CLASS 1 LASER PRODUCT This product complies with IEC60825-1:2001 OUTPUT POWER : 0.15 mW ±...
  • Page 178 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION Version 1.0...

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