MODEL FO-11/FO-51/FO-71 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Faxes 3. Receiving Faxes 4. Making Copies 5. Making Telephone Calls 6. Answering Machine Connection 7. Special Functions 8. Printing Lists 9. Maintenance 10. Troubleshooting...
5 pages max. (A4, 80 g/m paper) feeder Recording system Thermal recording Halftone (grayscale) 64 levels Compression scheme MR, MH, H2 *Based on Sharp Standard No.1 Chart at standard resolution is Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
Weight Approx. 2.6 kg As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some...
Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
A Look at the Operation Panel RECEPTION MODE FUNCTION RESOLUTION TEL FAX DOWN VOLUME A.M. TEL/FAX A.M. SPEED DIAL STOP SPEED DIAL VOLUME REDIAL POLL COPY/HELP STOP REDIAL HOLD/ PQRS WXYZ FUNCTION SEARCH PQRS WXYZ RESOLUTION/ COPY/ HOLD/SEARCH RECEPTION MODE SPEAKER START HELP...
START key Press this key to begin transmission when using Speed Dialling, Direct Keypad Dialling, or Normal Dialling. STOP key Press this key to cancel an operation before it is completed. COPY/HELP key When a document is in the feeder, press this key to make a copy. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.
1. Installation Unpacking Checklist If any are missing, Before setting up, contact your make sure you dealer or retailer. have all of the following items. Handset Operation Original document Handset cord manual support Fax paper Telephone Paper roll Paper shaft (Sample roll) line cord shims...
Remove the packing paper. FO-71 FO-11 FO-51 Flip down the front paper guide and then close the operation panel. FO-11 FO-71 FO-51 Connecting the power cord Plug the power cord into a 220 - 240 V, 50/60 Hz, earthed AC (3-prong) outlet.
Connections Connecting the telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. Dial mode: The fax machine is set for tone dialling.
Connections Moving your fax and reconnecting If it is necessary to move your fax to a new location, first disconnect the telephone line cord before disconnecting the power cord. When reconnecting, it is necessary to connect the power cord before connecting the telephone line cord.
If you are loading paper that is 210mm in width, place the paper roll shims on each side of the paper compartment. (Note that Sharp recommended paper, including the initial roll, is 216 mm in width.). The ribbed side of the shims should...
Continue to push the paper through the slot until it comes out the opening in the front of the machine. Make sure the paper comes out straight, and then flip down the paper guide. FO-11 FO-51...
To assure a long life for your fax and obtain the best reproduction quality, we recommend that you use the following Sharp thermal paper, which is available from your dealer or retailer:...
Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin Once you enter this sending faxes, you must information, it will enter your name and fax automatically appear (telephone) number. You at the top of each fax also need to set the date page you send.
Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. SPEAKER Example: SHARP = 77777 444 22 7777 SPACE = SPEAKER To enter two letters in succession that require the same key, press...
Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. TEL FAX TEL/FAX A.M. SPEED DIAL VOLUME...
Setting the Date and Time Enter a two-digit number for the day (“01” to “31”). DATE 05-08-2002 Example: the 5 SPEED To correct a mistake, press to move the cursor back to the mistake DIAL and then enter the correct number. Enter a two-digit number for the month (“01”...
Setting the Reception Mode Setting the Reception Mode Your fax has four modes for receiving incoming faxes: TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also be received; however, all calls must first be answered by picking up the fax's handset or an extension phone connected to the same line.
Volume Adjustment Volume Adjustment VOLUME You can adjust the volume of the speaker and ringer using VOLUME TEL FAX TEL/FAX A.M. SPEED DIAL VOLUME POLL REDIAL STOP HOLD/ PQRS WXYZ FUNCTION SEARCH RESOLUTION/ COPY/ RECEPTION MODE START SPEAKER HELP Speaker SPEAKER Press Display:...
Volume Adjustment Ringer Display: VOLUME Press to select the desired RINGER: LOW volume. SPEAKER (Make sure has not been RINGER: MIDDLE pressed and the handset is not lifted.) The ringer will ring once at the selected level, then the date and time will RINGER: HIGH reappear in the display.
2. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Loading up to 5 pages at once: Minimum size Maximum size...
Loading the Document Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. All clips, staples, and pins must be removed from documents before loading in the feeder.
Loading the Document Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 28. Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel.
Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution You must adjust the setting is STANDARD settings each time and the default contrast you don’t want to use setting is AUTO.
Adjusting the Resolution and Contrast Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. Display: RESOLUTION/ RECEPTION MODE Press one or more times until STANDARD :AUTO the desired resolution and contrast settings appear in the display. FINE :AUTO The first time you move through the list...
Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling SPEAKER With Normal Dialling, you pick up the handset (or press ) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before SPEAKER sending the fax.
Sending a Fax by Automatic Dialling START When you hear the fax tone, press . Replace the handset if you used it. When transmission is completed, the fax will beep once. Sending a Fax by Automatic Dialling You can dial a fax or telephone number by simply pressing a Rapid Key, or by SPEED DIAL pressing the...
Sending a Fax by Automatic Dialling Storing fax and phone numbers for automatic dialling Display: FUNCTION Press once and once. ENTRY MODE Press once. FAX/TEL # MODE Press to select SET. Enter a two-digit Speed Dial number by pressing the number keys (01 to 05 for Rapid Key Dialling, 06 to 40 for Speed Dialling).
Up to 10 characters can be entered. (If you do not wish to enter a name, go directly to Step 8.) ♦ SPEAKER Example: SHARP = 77777 444 22 7777 SPACE = ♦ SPEAKER To enter two letters in succession that require the same key, press after entering the first letter.
Sending a Fax by Automatic Dialling Clearing auto-dial numbers If you need to clear a number, follow these steps: Display: FUNCTION Press once and once. ENTRY MODE Press once. Press to select CLEAR. Enter the Speed Dial number that you want to clear by pressing the number keys.
Sending a Fax by Automatic Dialling Sending a fax by Rapid Key Dialling If the number you want to dial has been stored for Automatic Dialling as a Speed Dial number from 01 to 05, you can dial it by pressing the corresponding Rapid Key.
Sending a Fax by Automatic Dialling Sending a fax by Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling. Load the document(s). RESOLUTION/ RECEPTION MODE If desired, press to set the resolution and/or contrast.
Sending a Fax by Automatic Dialling Sending a fax by Direct Keypad Dialling START You can also enter a full number with the number keys and then press to begin dialling. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial and transmit the loaded document by simply pressing START Load the document(s).
Sending a Fax by Automatic Dialling Using the REDIAL key REDIAL You can press to redial the last number dialed. To send a document, START press when you hear the fax tone after the connection is made. Note REDIAL that the speaker is automatically activated when you press Automatic redialling If you use automatic dialling (including Direct Keypad Dialling) to send a fax and the line is busy, the fax machine will automatically redial the number.
3. Receiving Faxes Using TEL/FAX Mode To select TEL/FAX mode, press RESOLUTION/ RECEPTION MODE until the arrow in the display points to TEL/FAX. RESOLUTION/ RECEPTION MODE A.M. TEL/FAX When the reception mode is set to TEL/FAX, your fax machine automatically answers all calls on two rings.
Using A.M. Mode Using A.M. Mode RESOLUTION/ RECEPTION MODE To select A.M. mode, press until the arrow in the display points to A.M. RESOLUTION/ RECEPTION MODE TEL/FAX A.M. In A.M. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the fax machine.
Using FAX Mode Changing the number of rings If desired, you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL/FAX mode. Any number from 2 to 5 can be selected. Display: FUNCTION Press once and...
Using TEL Mode Using TEL Mode When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same line. To select TEL mode, press RESOLUTION/ RECEPTION MODE until the arrow in the...
Using TEL Mode Answering on an extension phone Answer the extension phone when it rings. If you hear a soft fax tone, wait until your fax responds (the extension phone will go dead), then hang up. Beep Phone goes dead If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, press once and...
Optional Reception Settings Optional Reception Settings Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
Substitute Reception to Memory Note for FO-11: This function is not available. In situations where printing is not possible, such as when your fax runs out of paper or the paper jams, incoming faxes will be received to memory.
4. Making Copies Your fax machine can also be used to make copies. Load the document(s) face down. (Maximum of 5 pages.) RESOLUTION/ RECEPTION MODE If desired, press to set the resolution and/or contrast. (The default resolution setting for copying is FINE.) READY TO SEND COPY/ HELP...
5. Making Telephone Calls Your fax machine can be used like a regular telephone to make and receive voice calls. To make or receive a voice call, the power must be on. SPEAKER SPEAKER Pick up the handset or press Listen for the dial tone.
Making Telephone Calls Chain Dialling After lifting the handset, you can dial any combination of Normal Dialling, Rapid Key Dialling and Speed Dialling numbers. For example, if you have stored an area code or an access code for a special service in a Rapid Key, you can press the Rapid Key for that area code or access code, then dial the remainder of the number by pressing a Rapid Key, pressing number keys, or SPEED...
6. Answering Machine Connection Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine's TEL. SET socket. This will allow you to receive both voice messages and faxes when you are out. Important: If the answering machine is not connected to the TEL. SET socket on the fax as shown, the setup will not operate properly.
Using the Answering Machine Connection Changing the outgoing message The outgoing message (OGM) of your answering machine should be changed to inform callers who want to send a fax to press their Start key. For example, your message might go as follows: "Hello.
Using the Answering Machine Connection How answering machine mode operates While you are out, all of your incoming calls will be answered by your answering machine and its outgoing message will play. Voice callers can leave a message. During this time, your fax will quietly monitor the line. If your fax detects a fax tone or a duration of silence greater than four seconds, it will take over the line and begin reception.
Optional A.M. Mode Settings Optional A.M. Mode Settings If necessary, you can use the following settings to improve the response of the answering machine connection to incoming calls. Quiet Detect Time This function causes the fax machine to take over the line and begin reception if a certain duration of silence is detected after the answering machine answers.
Optional A.M. Mode Settings Enter a number from 01 to 10, or enter 00 to turn off the function. Example: 3 seconds STOP Press to return to the date and time display. Quiet Detect Start Time This setting can be used to delay the start of the Quiet Detect Time function. For example, if you want to insert a pause at the beginning of your answering machine’s outgoing message to ensure clear detection of fax signals, you can use this setting to delay the start of silence detection so that the pause will not...
Optional A.M. Mode Settings On A.M. Failure When this function is turned on, your fax will answer the call after 5 rings if the answering machine for some reason fails to answer before that time. This ensures that you will receive fax messages even if the answering machine’s tape fills up or the answering machine is not turned on.
7. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
Caller ID (Requires Subscription to Service) How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected. Note: Some caller ID services may not provide the name of the caller.
Caller ID (Requires Subscription to Service) Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 20 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press while the call appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from a number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
Duplex Ringing (Requires Subscription to Service) Duplex Ringing (Requires Subscription to Service) If you are a subscriber to Homefax 2 or 3, or Faxline 2 or 3, which are services provided by Pacific Century CyberWorks Ltd. (PCCW), you will need to turn on Duplex Ringing.
Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, enter the fax numbers from which you do not want to receive faxes as shown below.
Polling (Requires a Fax Transmission) Polling (Requires a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.
Polling (Requires a Fax Transmission) Requesting transmission Dial the fax machine you want to poll using one of the following methods: SPEAKER Pick up the handset (or press and press a Rapid Key. Wait for the fax PQRS WXYZ answerback tone. SPEED DIAL Press...
8. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. Display: FUNCTION Press once and once. LISTING MODE Press to select the Anti Junk Number List, or to select the Telephone Number List.
Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. The Transaction report cannot be printed on demand.
Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Display: FUNCTION Press once and once. OPTION SETTING TRANSACTION LIST Press 3 times. Press a number from to select the condition for printing.
9. Maintenance Cleaning the scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of your transmitted images and copies. Grasp the finger hold and pull up to open the operation panel. Flip up the green levers on each side of the white roller.
Maintenance Flip down the green levers on each side of the white roller. Flip up the front paper guide and wipe the roller under it. Flip down the front paper guide. Close the operation pane. Press down on both front corners of the panel to make sure it clicks into place.
10. Troubleshooting Problems and Solutions Line error Problem Solution LINE ERROR appears in Try the transaction again. If the error persists, check the display. the following: • Check the connection. The cord from the TEL. LINE socket to the wall socket should be no longer than two meters.
Problems and Solutions Dialling and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct socket. See Connecting the handset on press the SPEAKER key. page 9.
Problems and Solutions Reception and copying problems Problem Solution The power is on, but no • Make sure that the telephone line cord is plugged reception takes place. into the TEL. LINE socket, and not the TEL. SET socket. The printing paper comes •...
Problems and Solutions Answering machine connection Problem Solution The answering machine • Make sure your fax machine's reception mode is connection does not set to A.M. operate properly. • Make sure your fax machine's TEL. LINE socket is connected to the wall socket. Make sure your fax machine's TEL.
Problems and Solutions Nothing appears in the • Make sure the power cord is properly plugged into display. a power outlet. • Connect another electrical appliance to the outlet to see if it has power. The machine does not • If a beep sound is not made when you press the respond when you press keys, unplug the power cord and then plug it in any of its keys.
Messages and Signals Messages and Signals Display messages Note: If you have turnen on the Caller ID funciton, see Caller ID in Chapter 7 for display messeges related to Caller ID. CHECK PAPER The thermal paper is jammed or isn’t loaded properly. Remove and reload the paper.
Messages and Signals OFF HOOK This appears if you forgot to replace the handset after using it to dial and send a fax. Replace the handset or press the STOP key to clear the message. ON HOOK DIAL The SPEAKER key has been pressed and the fax machine is waiting for you to dial.
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START or DOCUMENT JAMMED appears in the display, first try pressing If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
Clearing Paper Jams Flip down the green levers on each side of the white roller. Close the operation panel, making sure it clicks into place. Press down on both front corners of the panel to make sure it clicks into place. Clearing jammed printing paper Grasp the finger hold and pull up to open the operation panel.
Clearing Paper Jams Remove the paper roll. For FO-71 only: Remove any cut pieces of paper from the paper compartment. Cut off the wrinkled part of the paper. Reload the paper. Jammed paper is often caused by improper loading. Be sure to carefully follow the instructions for paper loading given in Loading the Thermal Paper in Chapter 1.
Quick Reference Guide Sending Faxes Receiving Faxes RESOLUTION/ RECEPTION MODE Place your document Press the until the arrow in the (up to 5 pages) face display points to the desired reception down in the mode (make sure the document feeder is document feeder.
TEL FAX TEL/FAX A.M. SPEED DIAL VOLUME POLL REDIAL STOP HOLD/ PQRS WXYZ FUNCTION SEARCH STOP RESOLUTION/ COPY/ RECEPTION MODE SPEAKER START HELP FUNCTION START FUNCTION ENTRY MODE OWN NUMBER SET ENTER FAX # START • • SPEED DIAL...
TEL FAX TEL/FAX A.M. SPEED DIAL VOLUME POLL REDIAL STOP STOP HOLD/ PQRS WXYZ FUNCTION SEARCH RESOLUTION/ COPY/ RECEPTION MODE START SPEAKER HELP FUNCTION START FUNCTION ENTRY MODE DATE & TIME SET START DATE 15-08-2002...
DATE 05-08-2002 • SPEED DIAL DATE 05-01-2002 TIME 12:19 05-JAN 09:25 START STORE JUNK # STOP...
RESOLUTION/ RECEPTION MODE 05 NOV 10:30 TEL/FAX A.M. TEL FAX TEL/FAX A.M. SPEED DIAL VOLUME POLL REDIAL 05 NOV 10:30 STOP RESOLUTION/ HOLD/ PQRS WXYZ FUNCTION SEARCH RECEPTION MODE TEL/FAX A.M. RESOLUTION/ COPY/ RECEPTION MODE SPEAKER START HELP 05 NOV 10:30 TEL/FAX A.M.