Disposal Of Misoperation; Misoperation File Reading - Sharp ER-A770 Instruction Manual

Disposal of misoperation

The following two types of misoperation disposal are possible:
Type 1: Misoperation in the case when there is established clerk code which has been defined by the POS
terminal based on the clerk code inputted from the drink dispenser and the PLU assigned by using
the sort number of drink dispenser sales, but the GLU code is wrong. (The GLU code is out of the
range for the clerk or has already been used by another clerk.)
Such a misoperation is recorded in the drink dispenser misoperation file. At this time the following
data is updated:
• Totalizer for the associated department
• Totalizer for each PLU
• Stock counter (if controlled)
(Data of pertinent clerk)
• Order total
• Commission sales amount
• Non-commission sales amount
Type 2: Fatal error in the case when the clerk code and PLU code of information (clerk code, sort number)
sent from the drink dispenser cannot be identified and the totalizers for clerk or PLUs cannot be
updated.
Such an error is recorded in the drink dispenser misoperation file without updating of totalizers.
Accordingly, these errors are not registered in the POS terminal. They are recorded only in the
drink dispenser misoperation file. These errors cannot be corrected with the correction operation.
These errors are roughly classified into the following two groups :
• Errors which make it impossible to identify the PLU code.
• Errors which make it impossible to identify the clerk code.
The former error is printed out with correction disabled mark when reading the drink dispenser
misoperation or reading the drink dispenser misoperation of clerk report. If the clerk code cannot
be identified, the error cannot be read by drink dispenser misoperation read operation but
read/reset is possible in the X/Z mode. However, if the clerk code corresponding to the clerk code
is defined in the POS terminal system after occurrence of error whose clerk code cannot be
identified, it cannot be corrected with the correction operation. Accordingly, it is printed out as drink
dispenser error read list, being distinguished from the ordinary misoperation read.

Misoperation file reading

Each clerk can display out only his/her misoperation data in the misoperation file in the REG or MGR mode.
Procedure
M
(REG or MGR mode)
NOTE
The data of the drink dispenser misoperation file can be printed or displayed out as well in the OP X/Z and
X1/Z1 modes.
Select "MOP READ"
from the window
e
231