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Whilst the information has been prepared by Inmarsat in good faith, and all reasonable efforts have been made to ensure its accuracy, Inmarsat makes no warranty or representation as to the accuracy, completeness or fitness for purpose or use of the information. Inmarsat shall not be liable for any loss or damage of any kind, including indirect or consequential loss, arising from use of the information and all warranties and conditions, whether express or implied by statute, common law or otherwise, are hereby excluded to the extent permitted by English law.
2/30 Getting Started with the EXPLORER 500 Contents 1.0. Introduction 1.1. About this guide 1.2. Other sources of information 1.3. Upgrading software 2.0. Introducing the terminal 2.1. Physical characteristics 2.2. Interfaces 2.3. Services 3.0. Setting up the terminal 3.1. Installing BGAN LaunchPad 3.2.
This is one of a series of PDF documents in the BGAN Solutions Guide. The Solutions Guide is designed to help you make the most of your BGAN terminal. Other documents in the series are available for download from www.inmarsat.com/bgan. Click on BGAN support, then click on How to guides.
4/30 Getting Started with the EXPLORER 500 2.0. Introducing the terminal This section introduces the physical characteristics, interfaces and services available on the Thrane & Thrane EXPLORER 500 (called the EXPLORER 500 in the rest of this document). 2.1. Physical characteristics Item Specification Manufacturer...
Installing the SIM card and battery. Obtaining power and charge the battery. Obtaining a GPS fix. Connecting the terminal to your computer. Inmarsat recommends that when first setting up you use either: • the LAN interface, or • the USB interface.
6/30 Getting Started with the EXPLORER 500 Minimum system requirements for BGAN LaunchPad The following are the minimum hardware and software requirements for using BGAN LaunchPad to manage the EXPLORER 500 on your computer. Hardware requirements You must have the following on your computer: •...
7/30 Getting Started with the EXPLORER 500 Slide the lock to close the SIM slot. 4. Take the battery and position it as shown below. Press gently until it snaps into place. 3.3. Powering on and charging the battery To power on the terminal using the power adapter, with the terminal switched off: 1.
8/30 Getting Started with the EXPLORER 500 The terminal can be used during the discharging process, but the remaining battery capacity may not be displayed accurately in the BGAN LaunchPad status bar. 3.4. Obtaining a GPS fix NOTE: You must install a SIM card before you can obtain a GPS fix. The BGAN network requires a valid GPS fix to successfully register your BGAN terminal.
3.5. Connecting the terminal to your computer When you first connect the terminal to your computer, Inmarsat recommends that you use either the LAN or USB interface. TIP: USB can operate over a distance of up to 5m with standard cables.
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10/30 Getting Started with the EXPLORER 500 Connecting over LAN NOTE: For the LAN interface to work without any further setup, your computer must be configured to obtain an IP address and DNS server address automatically. To check that these settings are configured on your computer, refer to the documentation for your operating system.
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192.168.0.1 Default range of IP addresses 192.168.0.x Subnet mask 255.255.255.0 If you use BGAN.INMARSAT.COM as your APN, the default DNS addresses are 172.30.66.7 and 172.30.34.7 If you use another APN, your Distribution Partner supplies you with a DNS address for your APN.
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You have three ways of interfacing with the BGAN terminal when using the EXPLORER 500. • BGAN LaunchPad – Inmarsat’s easy to use software interface, that provides step by step instructions on connecting to the BGAN network and setting up satellite connections. You can use BGAN LaunchPad to manage data connections, send and receive text messages, monitor telephone usage and upgrade software.
13/30 Getting Started with the EXPLORER 500 3.6. Registering with the network Establishing a connection with the BGAN network requires the careful orientation of the BGAN terminal towards the satellite - a process called pointing. Accurate and precise pointing is important, because a badly-pointed antenna can reduce the data rate achievable over the network.
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14/30 Getting Started with the EXPLORER 500 Click on Help me setup BGAN and step through the on-screen instructions. BGAN LaunchPad suggests the recommended pointing angle and direction to correctly position the terminal. NOTE: Do not touch the antenna. • Using the terminals’...
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15/30 Getting Started with the EXPLORER 500 Automatic mode The EXPLORER 500 offers the following automatic features: • By default, the terminal automatically opens a data connection after you register with the network. However, there may be a minimum charge for opening an IP data connection (depending on your Service Provider), and data may be transferred across the connection even if you are not actively using an application (for example, your computer may be receiving automatic updates).
16/30 Getting Started with the EXPLORER 500 4.0. Making voice, data and text connections You can connect to the terminal using any of the following interfaces: • USB, for IP data connections or ISDN data connections. • Phone/fax, for Standard (4kbps) or Premium (3.1kHz) voice connections. •...
Before you can open an IP data connection, ensure that you have done the following: • Installed a provisioned SIM card, supplied by your Service Provider. The SIM card contains Access Control Point (APN) information, therefore Inmarsat recommends that you do not change the APN after installing the SIM card. •...
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18/30 Getting Started with the EXPLORER 500 Opening a standard data connection By default, when you first register with the BGAN network, the terminal opens a standard IP data connection. The standard connection is an always-on, best effort connection and is suitable for most basic data applications.
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TIP: By default, error correction (also called network packet retransmission) is switched on. Inmarsat recommends that you turn error correction off for UDP/IP connections, as this feature is not required for this connection type. Refer to “BGAN and IP data connections” for details.
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20/30 Getting Started with the EXPLORER 500 Select the required streaming connection, for example Streaming 64. The following message is displayed, asking you to confirm that you want to close your current connection and open a new connection, charged by time: Click on OK.
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21/30 Getting Started with the EXPLORER 500 Opening a dedicated streaming connection In addition to the default connections, BGAN LaunchPad enables you to configure and open one or more dedicated streaming connections (you can associate one of the icons shown above with a dedicated streaming connection).
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22/30 Getting Started with the EXPLORER 500 The following screen is displayed: In this scenario, you have set up a dedicated streaming connection for Win Media. The Standard connection is currently open. Select the required dedicated streaming connection, for example Win Media. The following message is displayed, asking you to confirm that you want to open a dedicated connection in addition to your current connection: Click on OK.
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23/30 Getting Started with the EXPLORER 500 The Standard and the Win Media connections are both open. All traffic other than Win Media data continues to use the standard connection. You can open up to 10 dedicated streaming connections in addition to your default connection. LAN IP data connections in NAT mode and Modem mode IP data connections operate differently depending on whether you are in NAT mode or Modem mode:...
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24/30 Getting Started with the EXPLORER 500 To check that the APN for a specific data connection is set to the default: Select the Data tab in BGAN LaunchPad. The following screen is displayed: Right-click on the connection you want to check and select Edit. The Connection Icon Setup screen is displayed, as shown below:...
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25/30 Getting Started with the EXPLORER 500 Select the Routing tab to display the following screen: Check the APN displayed in the Select APN field. If it is not correct, select the required APN from the drop-down list and click on OK. TIP: Some Distribution Partners assign usernames and passwords to the APN.
26/30 Getting Started with the EXPLORER 500 4.3. Making a Bluetooth connection Bluetooth and the EXPLORER 500 Interface Built-in antenna, Bluetooth class 1 v1.2 Also supports class 2 and class 3 peripherals if they support RSSI (Received Signal Strength Indicator). Supported Profiles •...
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27/30 Getting Started with the EXPLORER 500 BGAN LaunchPad main menu, select Terminal > Bluetooth Interface Settings to display the Configure Bluetooth Interface dialog box. Make sure the Enable radio button is selected, and click OK. • From a Bluetooth-enabled computer using the terminal’s Web interface. You must be connected to the terminal via the LAN interface or USB interface.
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28/30 Getting Started with the EXPLORER 500 NOTE: The Bluetooth device that you want to pair with must also be enabled. Click on List Bluetooth Devices to list all Bluetooth devices within range. A screen similar to the following is displayed, giving the device address and current status, including pairing information.
You can also send a text messages from a mobile phone to a BGAN terminal, but only on those networks with which Inmarsat has an agreement. To access text features, select the Text tab in BGAN LaunchPad:...
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30/30 Getting Started with the EXPLORER 500 The following screen is displayed: Refer to “BGAN LaunchPad Help” for details on using this screen. NOTE: When you receive a text message, the Text message icon in BGAN LaunchPad changes, and the number of new text messages displays.
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