Page 1 EXPLORER ® USER MANUAL Thrane & Thrane A/S • info@thrane.com • www.thrane.com...
Page 2 ® TT-3710A EXPLORER Document number: TT 98-122274-Q Release date: 21 January 2008 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. Copyright © 2008 Thrane & Thrane A/S. All rights reserved. Trademark acknowledgements •...
Page 3 Safety summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment.
Page 4: Antenna Safety Instructions
Antenna safety instructions Antenna safety instructions Use only manufacturer supplied antennas Antenna minimum safe distance: 60 cm Antenna gain Directional, with maximum gain of 11.1 dB reference to isotropic. The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
Page 5: About This Manual
About this manual About this manual Intended readers This manual is a user manual for the EXPLORER 500. The readers of the manual include anyone who is using or intends to use the EXPLORER 500. No specific skills are required to operate the EXPLORER 500. However, it is important that you observe all safety requirements listed in the Safety summary and in the Antenna safety instructions in the beginning of this manual, and operate the EXPLORER 500 according to the guidelines in this manual.
Page 6: Table Of Contents
Table of Contents Safety summary ....................iii Antenna safety instructions .................. iv About this manual ....................v Chapter 1 Introduction Welcome ........................1 In this chapter ......................1 The BGAN system ....................2 The BGAN services ....................4 ® Features and interfaces of the EXPLORER 500 .............5 ®...
Page 7 Table of Contents The menus ......................36 Messages menu ....................37 Connect menu ..................... 38 Calls menu ......................39 Settings menu ..................... 40 Properties menu ....................43 Help desk ......................45 Dynamic information in the display ..............46 What’s next? ......................47 Chapter 4 Using the interfaces In this chapter...
Page 8 Table of Contents ® Using the EXPLORER Bluetooth Handset charger ..........73 What’s next? ...................... 73 Chapter 5 Using the web interface In this chapter ....................74 Introduction ....................... 74 The web interface ....................74 Accessing and navigating the web interface ............76 Entering the SIM PIN in the web interface ............
Page 9 Table of Contents Setting up the interfaces .................. 95 Enabling/disabling interfaces ................95 Description of data settings ................. 95 Configuring the USB interface ................97 Configuring the LAN interface ................99 Configuring the Bluetooth interface ..............104 Pairing Bluetooth devices from the web interface ..........107 Configuring the Phone/Fax settings ..............
Page 10 Table of Contents Appendix A Technical specifications In this appendix ....................155 General specifications ..................155 Battery .......................156 Power input ......................157 SIM interface ...................... 157 Phone/Fax interface ...................158 LAN interface ......................159 USB interface .....................160 Bluetooth interface ....................161 Built-in antenna ....................162 ®...
Page 11: Chapter 1 Introduction
Chapter 1 Introduction Welcome Congratulations on the purchase of your EXPLORER 500! The EXPLORER 500 is a broadband mobile terminal with integrated antenna, providing high- speed data and voice communication via satellite through the Broadband Global Area Network (BGAN). Just plug in a phone, fax, laptop or PDA, or use the Bluetooth® interface, point the antenna towards the BGAN satellite - and you are online.
Page 12: The Bgan System
Chapter 1: Introduction The BGAN system What is BGAN? The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Coverage The Inmarsat®...
Page 13 Chapter 1: Introduction Overview of the BGAN system A complete BGAN system may include the EXPLORER 500 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER 500 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).
Page 14: The Bgan Services
Chapter 1: Introduction The BGAN services Supported services The services currently supported by BGAN comprise: • A Packet Switched connection to the Internet • A Circuit Switched (Dialed) connection for voice, fax or data • Short Messaging Service (SMS) Packet data service The BGAN network supports different classes of data connection to the Internet.
Page 15: Features And Interfaces Of The Explorer ® 500
Chapter 1: Introduction • Calling line identification • Closed user group ® Features and interfaces of the EXPLORER Features The EXPLORER 500 provides the following features: High speed data up to 464 kbps - shared bandwidth Support for Streaming classes 32, 64 and 128 kbps Simultaneous voice and data Standard LAN, USB, Bluetooth and phone/fax ports Built-in web interface allowing you to manage your phone book, messages and calls, and...
Page 16 Chapter 1: Introduction Overview of interfaces The EXPLORER 500 provides a number of interfaces for connection of various types of computers, fax devices and phones. Bluetooth Bluetooth Handset USB or LAN USB or LAN Standard Phone Standard Phone Connection Connection Using the interfaces on page 48 describes how to use each of the available interfaces.
Page 17: Your Explorer ® 500 Terminal
Chapter 1: Introduction ® Your EXPLORER 500 terminal Overview The EXPLORER 500 is a compact unit comprising antenna, compass, display and keypad, all in one unit. Display and keypad The EXPLORER 500 has a display and a keypad for displaying status and for setting up the EXPLORER 500.
Page 18 Chapter 1: Introduction Light indicators The EXPLORER 500 has two light indicators next to the display: a green power indicator and a red message indicator. Green Power indicator The function of the green Power indicator to the left of the display is as follows: Behavior of green indicator Meaning Short flash every 2 seconds...
Page 19 Chapter 1: Introduction User interfaces The keypad and display are used for pointing the antenna, for displaying status and for changing simple parameters. To obtain full access to all features and for ease-of-use, you should use a computer (a PC, Laptop or similar) and one of the following: •...
Page 20: Matrix Of Services And Communication Interfaces
Chapter 1: Introduction SIM lock The supplier may SIM lock the EXPLORER 500 to a specific provider. For further information, contact your supplier. Matrix of services and communication interfaces The following table shows which services can be accessed from which interfaces, and which types of equipment can be used.
Page 21: Chapter 2 Getting Started
Chapter 2 Getting started In this chapter This chapter describes: • what is included in the delivery, • how to insert and remove the battery and SIM card, and • how to start up the EXPLORER 500 and make the first call or data session. Unpacking and assembling Unpacking Unpack the EXPLORER 500 and accessories and check that the following items are present:...
Page 22 Chapter 2: Getting started Inserting the SIM card The EXPLORER 500 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 13. The SIM card is provided by your Airtime Provider. Insert the SIM card as follows: Insert the SIM card into the SIM slot.
Page 23 Chapter 2: Getting started Removing the battery To remove the battery, do as follows: Locate the slide lock at the bottom of the unit. 2. Slide the lock aside to release the battery from the unit. 3. Remove the battery. TT 98-122274-Q...
Page 24 Chapter 2: Getting started Removing the SIM card To remove the SIM card, first remove the battery as described in Removing the battery on page 13. When the SIM card is removed, you cannot use the display menu system nor make calls Note or start data sessions.
Page 25: Placing The Explorer ® 500
Chapter 2: Getting started ® Placing the EXPLORER Please observe the following rules when placing the EXPLORER 500: • When the battery is not inserted, use a dummy battery to protect the terminal. See Options and accessories on page 141. •...
Page 26 Chapter 2: Getting started Before connecting to power You can connect to external power or use the battery delivered with your EXPLORER 500. Refer to Power input on page 157 for specifications and pin-out for the DC Power input. If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your EXPLORER 500.
Page 27: Powering The Explorer ® 500
Chapter 2: Getting started ® Powering the EXPLORER Automatic power up The default behavior of the EXPLORER 500 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER 500 is only powered if the Power button is pressed.
Page 28: Options For The Start-Up Procedure
Chapter 2: Getting started Options for the start-up procedure Overview of the start-up options You have different options for the start-up procedure. Each of these options are briefly described in this section. For information on how to enter PIN and point the antenna, see the subsequent sections. The following drawing shows the options available after power on.
Page 29 Chapter 2: Getting started “Full” procedure (1) After power on, enter the PIN and then point the antenna. In this mode you have full access to the EXPLORER 500, that is you can use the menu system and communicate on the BGAN network. The display will show READY when the menu system is not activated.
Page 30: Entering The Sim Pin
Chapter 2: Getting started Entering the SIM PIN Overview You have to enter a PIN to use the EXPLORER 500, unless the use of PINs is disabled e.g. from the BGAN LaunchPad. The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed.
Page 31: Pointing The Antenna
Chapter 2: Getting started Wrong PIN You have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long. If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and Important you have to contact your Airtime Provider for a new SIM card.
Page 32 Chapter 2: Getting started • The Elevation is the vertical rotation angle relative to horizontal. This means that an Elevation of 0° corresponds to the EXPLORER 500 being in an upright Front of antenna position, pointing towards the horizon. The compass has 7 lines dividing the Elevation scale into 6 spaces.
Page 33 Chapter 2: Getting started Obtaining a GPS fix The EXPLORER 500 must acquire its own location from the GPS satellites before it can register on the BGAN network. This is called obtaining a GPS fix. If the antenna is placed in an open location with a wide view to the sky, the EXPLORER 500 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite.
Page 34 Chapter 2: Getting started Pointing the antenna towards the satellite To help you obtain the best possible signal strength, the EXPLORER 500 uses a pointing sound to indicate the signal strength during pointing. The frequency of the tone increases with the signal strength.
Page 35 Chapter 2: Getting started If the right most part of the signal strength bar is grey, it indicates that the level has previously been higher than the current level. 4. When you have the highest signal strength you can obtain, press OK on the keypad. WARNING! After accepting the signal strength, keep the minimum safety distance of 0.6 m to the antenna.
Page 36: Using A Fixed Explorer ® 500 (Semi-Fixed Installation)
Chapter 2: Getting started ® Using a fixed EXPLORER 500 (semi-fixed installation) You can keep the EXPLORER 500 in a fixed position, using the Pole mount kit for EXPLORER 500. See Options and accessories on page 141 for information on type number. The EXPLORER 500 is not suited for permanent outdoor installation.
Page 37: Making The First Call
Chapter 2: Getting started Making the first call Introduction After connecting cables, entering the PIN and pointing the antenna, you are ready to make or receive the first call. The following sections provide a short guide to making calls. For more detailed information, see ®...
Page 38 Chapter 2: Getting started ® Making a call from one EXPLORER 500 to another EXPLORER 500 To make a call from one EXPLORER 500 to another EXPLORER 500, dial 00 <Mobile number>. Receiving a call To be able to receive a call, the phone must be connected to the correct interface of the EXPLORER 500 (Phone/Fax or Bluetooth).
Page 39: Making The First Data Connection (Lan)
Chapter 2: Getting started Making the first data connection (LAN) Before connecting to the LAN interface For the LAN (Local Area Network) interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows®...
Page 40: What's Next
Chapter 2: Getting started Connecting to the LAN interface Do as follows: Connect the LAN cable to the network interface of your computer. A suitable cable is provided with your EXPLORER 500. 2. Connect the other end of the cable to the LAN connector on the EXPLORER 500.
Page 41: Chapter 3 Using The Display And Keypad
Chapter 3 Using the display and keypad In this chapter This chapter describes how to use the built-in display menu system of the EXPLORER 500. It contains an overview of the entire menu system followed by a description of each menu. It also explains the symbols and messages that may appear in the display, and describes how to navigate using the keypad.
Page 42 Chapter 3: Using the display and keypad • HELP DESK shows the phone number to the Airtime Provider, if available. For information on how to navigate in the menu system, see Navigating the display and keypad on page 35. Menu drawing The below drawing shows an overview of the menus in the display menu system of the EXPLORER 500.
Page 43: Display During Start-Up
Chapter 3: Using the display and keypad Display during start-up Start-up sequence There are different options for the start-up procedure. The complete startup procedure is described in Chapter 2, Getting started. This section only describes the behavior of the display during normal startup. After power on you are asked for a PIN.
Page 44: Display Symbols
Chapter 3: Using the display and keypad Display symbols Apart from the menu text, the display can show various symbols. Below is a list of the possible symbols with an explanation to each symbol. Symbol Explanation The battery charge level. When the level is too low (below 10%) the icon flashes.
Page 45: Navigating The Display And Keypad
Chapter 3: Using the display and keypad Navigating the display and keypad Navigating with the keypad The PIN must be entered before you can access the menu system. In low temperatures the display may respond slowly when a key is pressed. At Note temperatures close to -25°C/-13°F the display may even turn black for a moment, e.g.
Page 46: The Menus
Chapter 3: Using the display and keypad Display text When you have not entered the menu system, the Main screen shows the currently most important information. Refer to Dynamic information in the display on page 46. CANCEL in the left side of the display means: Press C to cancel the current operation. OK in the right side of the display means: Press OK to accept the current operation.
Page 47: Messages Menu
Chapter 3: Using the display and keypad Messages menu Viewing the list of messages To see the list of SMS messages, enter the menu system and select MESSAGES. Each message is listed with the name (if known) or the number of the sender. An unopened folder indicates an unread message and an opened folder indicates a read...
Page 48: Connect Menu
Chapter 3: Using the display and keypad Connect menu Streaming profiles Using the web interface you can define a number of profiles for data transmission. The Streaming profiles defined and selected for the LAN interface appear in the CONNECT menu, and can be started and stopped using the keypad.
Page 49: Calls Menu
Chapter 3: Using the display and keypad For information on how to set up the LAN interface, see Configuring the LAN interface on page 99. 3. Select START or STOP and confirm. Calls menu To see a list of calls and data sessions, do as follows: Select CALLS.
Page 50: Settings Menu
Chapter 3: Using the display and keypad Settings menu Point now This function will interrupt any ongoing calls or sessions! Important If you need to repoint the antenna, select SETTINGS > POINT NOW. This will bring you to the Pointing screen, described in Pointing the antenna towards the satellite on page 24.
Page 51 Chapter 3: Using the display and keypad Turning audio indicators on or off The EXPLORER 500 has audio indicators to indicate an event. You can turn each of these audio indicators on or off. Select SETTINGS > AUDIO INDICATOR. 2. Select one of the following: •...
Page 52 Chapter 3: Using the display and keypad • To activate Stealth mode (after enabling Stealth mode), press C+OK on the keypad. • To deactivate Stealth mode, press C+OK again. Setting the power up mode By default, the EXPLORER 500 starts up automatically when you apply external power. You can change this mode, so that you have to press the Power button to switch on the EXPLORER 500.
Page 53: Properties Menu
Chapter 3: Using the display and keypad To restore settings, do as follows: Select SETTINGS > RESTORE SETTINGS. 2. Press OK. Properties menu Viewing known Bluetooth devices You can view a list of the Bluetooth devices that are paired with the EXPLORER 500. The devices are listed with their Bluetooth names.
Page 54 Chapter 3: Using the display and keypad Viewing terminal properties You can view properties of the EXPLORER 500 such as IP address, hardware numbers, software version and IMEI number. When contacting Support, please include these numbers. To view the properties, do as follows: Select PROPERTIES >...
Page 55: Help Desk
Chapter 3: Using the display and keypad Alarm list If an error is present in the system, an alarm will be issued. For information on how new alarms are presented, see Display of alarm messages on page 149. To view the list of currently active alarms, enter the menu system and select PROPERTIES >...
Page 56: Dynamic Information In The Display
Chapter 3: Using the display and keypad Dynamic information in the display Types of display information Text in the display can be: • Information of received messages. • Alarms. • Status information. • Request for action. Received messages When messages arrive in your EXPLORER 500, the display indicates the number of new messages that have arrived, and the red message indicator is flashing.
Page 57: What's Next
Chapter 3: Using the display and keypad Status information Status information in the display is normally shown in the lower line of the Main screen. Examples of status information are: READY, REGISTERING and DATA. Displaying ongoing transmission The display shows information on type and duration/MB for calls and data sessions in progress. •...
Page 58: Chapter 4 Using The Interfaces
Chapter 4 Using the interfaces In this chapter This chapter describes how to use the interfaces of the EXPLORER 500. For each connection type it describes how to connect cables and the necessary setup to establish a connection. It does not describe advanced configuration of interfaces. For this type of information, refer to the “Configuring...”...
Page 59: Services And Interfaces
Chapter 4: Using the interfaces Services and interfaces A variety of services can be accessed from different interfaces on the EXPLORER 500. The following table shows the possible combinations of services and interfaces, and which types of equipment can be used. Interface on the EXPLORER 500 Service Display/...
Page 60: Enabling Or Disabling An Interface
Chapter 4: Using the interfaces Enabling or disabling an interface Overview By default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface and/or the Phone/Fax interface in order to minimize the power consumption. The USB interface cannot be disabled; it is always enabled. Note Using display and keypad To enable or disable an interface using the display and keypad, do as follows:...
Page 61: Bluetooth Pairing
Chapter 4: Using the interfaces Bluetooth pairing What is pairing? Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected. Once the two devices have established a pair, they automatically accept communication when one device recognizes the other device.
Page 62: Using A Phone Or Fax Machine
Chapter 4: Using the interfaces Using a phone or fax machine Selecting the call type Definition The phone connection can be either a Standard Voice connection or a 3.1 kHz Audio connection. In the web interface you can set up which type of connection to use by default when you make or receive a call from the Phone/Fax or Bluetooth interface.
Page 63 Chapter 4: Using the interfaces Phone numbers for incoming 3.1 kHz Audio and Standard Voice 3.1 kHz Audio and Standard Voice have separate phone numbers. This way, a person calling a phone connected to the EXPLORER 500 can select whether to use 3.1 kHz Audio or Standard Voice, simply by using one of the two phone numbers.
Page 64: Connecting An Analog Phone Or A Fax Machine
Chapter 4: Using the interfaces Connecting an analog phone or a fax machine Before connecting to the Phone/Fax interface To connect a phone or a fax machine to the Phone/Fax connector, you need an analog telephone cable with an RJ-11 connector. For specifications and pin-out, refer to Phone/Fax interface on page 158.
Page 65: Connecting A Bluetooth Handset
Chapter 4: Using the interfaces Connecting a Bluetooth handset Before connecting a Bluetooth handset To use a Bluetooth handset with the EXPLORER 500, you first have to pair the two devices. For information on pairing devices, see Bluetooth pairing on page 51. The Bluetooth handset must be placed within a maximum distance of 100 m from the EXPLORER 500.
Page 66: Entering The Sim Pin Using A Phone
Chapter 4: Using the interfaces Entering the SIM PIN using a phone Entering the PIN If you have a phone connected to the EXPLORER 500, you can use it to enter the PIN at start up, as an alternative to the keypad. Do as follows: Dial the PIN the same way you would dial a phone number: •...
Page 67: Making Or Receiving A Phone Call With The Explorer ® 500
Chapter 4: Using the interfaces ® Making or receiving a phone call with the EXPLORER Analog phone or Bluetooth handset First connect your phone to the relevant interface. For further information, see Before connecting to the Phone/Fax interface on page 54, or, for the Bluetooth handset, Pairing devices in which you can enter a passkey on page 51.
Page 68: Making A Call To The Explorer ® 500
Chapter 4: Using the interfaces ® Making a call to the EXPLORER To make a call to a phone connected to the EXPLORER 500, dial + <Mobile number> • + is the prefix used in front of the country code for international calls. This is 00 when calling from countries in Europe and from many other countries.
Page 69: Dialing Functions
Chapter 4: Using the interfaces Dialing functions Overview There are a number of dialing functions available in the EXPLORER 500. The following list shows the allocated special-purpose numbers for the EXPLORER 500. Number Function 0 * followed by # or off-hook key Redial last called number on this interface.
Page 70 Chapter 4: Using the interfaces Making local phone calls You can make local calls between phones connected to the EXPLORER 500. Local phone numbers always start with 0. For an overview of the numbers, see Overview on page 59. To make a local call, dial <local number>...
Page 71 Chapter 4: Using the interfaces Holding a call The phone must have an R key to be able to use these functions. Note The EXPLORER Bluetooth Handset uses a softkey in stead of the R key. During a call, you may place the initial call on hold while another call is made. If you want to: Do as follows: Place a call on hold.
Page 72: Sending Or Receiving A Fax Message
Chapter 4: Using the interfaces Sending or receiving a fax message Handling delays When sending or receiving fax messages over satellite, both fax units must be capable of handling longer delays without timing out. Some fax machines have an Overseas mode, which enables the unit to handle the long delays.
Page 73: Using A Computer
Chapter 4: Using the interfaces Using a computer Choosing an interface for data connection The EXPLORER 500 has three types of interface for data connection: LAN, USB and Bluetooth. The following table shows some characteristics of each interface, to help you choose the right interface for your application.
Page 74: Standard Or Streaming Data
Chapter 4: Using the interfaces Standard or Streaming data Definition The BGAN network supports different classes of data connection to the Internet. The main classes are Standard data and Streaming data. • Using a Standard data connection, several users can share the data connection simultaneously.
Page 75: Using The Lan Interface
Chapter 4: Using the interfaces Using the LAN interface Before connecting to the LAN interface To connect to the LAN (Local Area Network) interface, use a shielded cable mounted with an RJ-45 connector. The LAN interface is configured as MDI-X. This means that if you are connecting your computer directly to the EXPLORER 500, you should use a straight cable.
Page 76 Chapter 4: Using the interfaces Connecting to the LAN interface This section does not describe configuration of the LAN interface. For information on configuration, see Configuring the LAN interface on page 99. To connect to the LAN interface, do as follows: Connect the LAN cable to the network interface of your computer.
Page 77: Using The Usb Interface
Chapter 4: Using the interfaces Using the USB interface Before connecting to the USB interface To connect to the USB (Universal Serial Bus) interface, use a USB cable mounted with a USB Mini- B connector. A suitable cable is provided with your EXPLORER 500. For specifications, refer to USB interface on page 160.
Page 78 Chapter 4: Using the interfaces Two ports called Thrane & Thrane EXPLORER port 1 and Thrane & Thrane EXPLORER port 2 should be displayed. 13. Create a dial-up connection as described in Creating a dial-up connection on page 71. Connecting to the USB interface This section does not describe configuration of the USB interface.
Page 79 Chapter 4: Using the interfaces Using 64 kbps UDI (ISDN) through the USB interface You can communicate using ISDN through the USB interface of the EXPLORER 500, provided that your Internet Service Provider (ISP) supports Unrestricted Digital Information (UDI) and that it is included in your subscription.
Page 80: Using A Computer With Bluetooth
Chapter 4: Using the interfaces Using a computer with Bluetooth Before connecting a computer to the Bluetooth interface The EXPLORER 500 supports various Bluetooth profiles. Remember to activate/install the profile(s) you are going to use on your computer. For a list of supported Bluetooth profiles, see Bluetooth interface on page 161. The computer should be placed within a maximum distance of 100 m from the EXPLORER 500.
Page 81: Creating A Dial-Up Connection
Chapter 4: Using the interfaces Creating a dial-up connection Do as follows: The following description is for Windows XP. If you are using a different operating Note system, the procedure may be different. Start up your computer and the EXPLORER 500. 2.
Page 82 Chapter 4: Using the interfaces 10. When you are asked for a phone number, type: *98# if you want a Standard data connection to the Internet and/or the web interface, or *99# if you are going to connect only to the web interface in the EXPLORER 500. To dial up using a specific profile, type *98*<CID>#.
Page 83: Additional Interfaces
Chapter 4: Using the interfaces Additional interfaces ® Using the EXPLORER Bluetooth Handset charger ® Before connecting to the EXPLORER Bluetooth Handset charger interface If you are using an EXPLORER Bluetooth Handset, you can recharge the handset using the DC charger interface of the EXPLORER 500.
Page 84: Chapter 5 Using The Web Interface
Chapter 5 Using the web interface In this chapter This chapter describes how to use the web interface to operate, set up and configure the EXPLORER 500. Initial configuration of interfaces is described in the chapter Using the interfaces on page 48. Introduction The web interface What is the web interface?
Page 85 Chapter 5: Using the web interface Browser settings If you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web interface only, if you wish.
Page 86: Accessing And Navigating The Web Interface
Chapter 5: Using the web interface Accessing and navigating the web interface Accessing the web interface To access the web interface from a connected computer, do as follows: Connect your computer to the EXPLORER 500. For further information, see Using a computer on page 63. 2.
Page 87 Chapter 5: Using the web interface • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section. • The status field shows battery status and signal strength. •...
Page 88: Entering The Sim Pin In The Web Interface
Chapter 5: Using the web interface Entering the SIM PIN in the web interface If a computer is connected when you start up the EXPLORER 500, and the web interface is accessed, you can enter the SIM PIN from the web interface. Until you enter the PIN, you can only access the Dashboard and the PROPERTIES window and upload software.
Page 89: The Dashboard
Chapter 5: Using the web interface The Dashboard Overview The Dashboard is used for control and inspection of ongoing communication and for viewing properties of the EXPLORER 500. The NETWORK section shows the name of the Airtime Provider, if this information is available on the SIM card.
Page 90: Managing Calls And Data Sessions
Chapter 5: Using the web interface Managing calls and data sessions Start/stop a Streaming session on the LAN interface Before starting a Streaming session, make sure you have set up a Streaming Profile and Note activated it in the SETTINGS > LAN window. To start or stop a Streaming session, click the relevant link under STREAMING PROFILES ON LAN.
Page 91: Pointing Using Web Interface
Chapter 5: Using the web interface Pointing using web interface Instead of using the display for observing the signal strength you can view and accept the signal strength in the web interface. Do as follows: From the TERMINAL section of the Dashboard, click the link Go to pointing mode. The Pointing window opens, and the EXPLORER 500 enters pointing mode.
Page 92: Using The Phone Book
Chapter 5: Using the web interface Using the phone book General usage Overview In the phone book you can: • Look up phone numbers. • Look up short dial numbers for easy dialing from an analog or Bluetooth handset. • Modify or delete existing names and phone numbers, or enter new names and phone numbers.
Page 93: Editing Phone Book Entries
Chapter 5: Using the web interface The phone book shows all entries with entry number, name and phone number. Empty place holders are also included. To sort the phone book, click the title of the column you wish to sort by. For example, to sort by the names in the phone book alphabetically, click on Name in the top row of the phone book.
Page 94: Call Log
Chapter 5: Using the web interface Call log Information on total usage To enter the CALLS window select CALLS from the left navigation pane. The CALLS window contains information on usage for circuit switched connections. The listed information includes: • Time connected using Standard Voice and •...
Page 95: Viewing The Lists Of Calls
Chapter 5: Using the web interface Viewing the lists of calls To see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS window: • Outgoing calls shows the start time, receiving end phone number, duration, type (Standard or 3.1 kHz Audio) and estimated charge of each outgoing call.
Page 96: Handling Messages
Chapter 5: Using the web interface Handling messages ® Sending an SMS message from the EXPLORER If the EXPLORER 500 is not online when you attempt to send a message, the Important message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the EXPLORER 500 goes online.
Page 97: Options For Messages In The Outbox
Chapter 5: Using the web interface 5. Select whether or not you want Delivery notification for this SMS message. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent. You can set up delivery notification generally for all SMS messages.
Page 98: Sending An Sms Message To The Explorer ® 500
Chapter 5: Using the web interface ® Sending an SMS message to the EXPLORER You can send an SMS message to the EXPLORER 500 e.g. from a mobile phone, using one of the mobile numbers for voice. Dial +870 <Mobile number> To see the voice numbers of your EXPLORER 500, refer to the information included with your airtime subscription.
Page 99: Options For New Sms Messages
Chapter 5: Using the web interface Options for new SMS messages To see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message: •...
Page 100: Configuring Message Settings
Chapter 5: Using the web interface Configuring message settings Setting up the default message options You can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message.
Page 101 Chapter 5: Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. •...
Page 102: Explorer ® 500 Settings
Chapter 5: Using the web interface ® EXPLORER 500 settings ® Accessing the EXPLORER 500 settings Select SETTINGS from the left navigation pane. The SETTINGS window contains the local settings of the EXPLORER 500. The next sections describe these settings. Power up behavior Pointing at power up If the EXPLORER 500 is placed in a fixed position it may not be necessary to go through the...
Page 103: Setting The Display Backlight And Contrast
Chapter 5: Using the web interface • To have the EXPLORER 500 automatically register itself on the network every time the EXPLORER 500 is powered, select No. 2. Click Apply. If you have selected that pointing is not required at power up, the start up procedure will be as follows: Power up.
Page 104: Turning Audio Indicators On Or Off
Chapter 5: Using the web interface Turning audio indicators on or off The EXPLORER 500 has audio indicators for different events or situations. To enable or disable these audio indicators, do as follows: In the Audio indicators section of the SETTINGS window, turn the audio indicators on or off using the radio buttons.
Page 105: Setting Up The Interfaces
Chapter 5: Using the web interface Setting up the interfaces Enabling/disabling interfaces By default, all interfaces are enabled. However, you can disable the LAN interface, the Bluetooth interface and/or the Phone/Fax interface in order to minimize power consumption. The icons in the Icon bar at the top of the web interface shows interfaces that are enabled. Clicking an icon brings you to the window where you can set up the interface or enable/disable it.
Page 106 Chapter 5: Using the web interface information, leaving more bandwidth for the actual payload. However, if the environment is noisy, the system will have to retransmit information, and you may end up using more bandwidth than without Header Compression. • Header Compression disabled: Recommended in noisy environments.
Page 107: Configuring The Usb Interface
Chapter 5: Using the web interface Configuring the USB interface The USB interface cannot be turned off; it is always on. Note For an explanation of each of the data settings, see Description of data settings on page 95. To configure the USB interface, do as follows: Select SETTINGS >...
Page 108 Chapter 5: Using the web interface If you select Enabled, the Header information of each data packet will be compressed, leaving more bandwidth for the actual data. For further information, see Header compression on page 95. 4. Select the source of the APN. There are four options for setting the APN.
Page 109: Configuring The Lan Interface
Chapter 5: Using the web interface Configuring the LAN interface Data settings For an explanation of each of the data settings, see Description of data settings on page 95. CAUTION! If you are connected using LAN while changing the settings below, your changes may affect your current connection.
Page 110 Chapter 5: Using the web interface 3. Under NAT mode, select whether the EXPLORER 500 should run in Router mode or in Modem mode. Router mode is recommended for most purposes. Select Router mode if one or more computers are connected using the LAN interface, and the EXPLORER 500 should act as a router.
Page 111 Chapter 5: Using the web interface 9. Select Automatic activation Enabled or Disabled. If the selected Primary Profile is a Streaming Profile, automatic activation cannot be Note enabled. Streaming Profiles must always be activated manually from the Dashboard. For non-Streaming Profiles: •...
Page 112 Chapter 5: Using the web interface To select more than one secondary Profile, press and hold Ctrl or Shift while selecting. If you have selected both a Primary and one or more Secondary Profiles you must Note define a Traffic Flow Template before you can establish a valid connection. The Context Identifiers (CIDs) for the selected primary and secondary Profiles are listed under Profile CIDs.
Page 113 Chapter 5: Using the web interface 2. Select Enabled to globally enable port forwarding. 3. Type in the port number of the Incoming port. 4. Type in the Destination IP address, which in this example is the IP address of the mail server: 192.168.0.100.
Page 114: Configuring The Bluetooth Interface
Chapter 5: Using the web interface Configuring the Bluetooth interface For an explanation of each of the data settings, see Description of data settings on page 95. ® The section Preparing the EXPLORER 500 for Bluetooth pairing on page 107 explains the settings under INTERFACE STATUS.
Page 115 Chapter 5: Using the web interface 3. For data devices, the settings are listed under the Bluetooth profile that is used (Dial-up network or LAN). The next steps describe the settings available under a Bluetooth profile. 4. Under IP Header compression, select Enabled or Disabled. For information on Header Compression, see Header compression on page 95.
Page 116 Chapter 5: Using the web interface 8. Select the Primary Profile. Select a Profile from the scroll list. This Profile is used by the Bluetooth interface as a first choice, when possible. There are 4 predefined Profiles: Standard, Streaming 32 kbps, Streaming 64 kbps and Streaming 128 kbps.
Page 117: Pairing Bluetooth Devices From The Web Interface
Chapter 5: Using the web interface Pairing Bluetooth devices from the web interface What is pairing? Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another. When this happens, the two devices exchange passkeys and join a pair. The pairing process only takes place the first time the two devices are connected.
Page 118 Chapter 5: Using the web interface Next to Visibility, select Show or Hide. • If you select Show, the device name of the EXPLORER 500 is shown to other Bluetooth devices that are searching for devices. • If you select Hide, other Bluetooth devices will not see the EXPLORER 500. 8.
Page 119 Chapter 5: Using the web interface 10. Enter the passkey of your Bluetooth device. The default passkey for a Bluetooth headset is often 0000. Otherwise, refer to the manual for your Bluetooth device. 11. When you are prompted from the Bluetooth device, usually by a tone, press the button on the device to accept pairing.
Page 120: Configuring The Phone/Fax Settings
Chapter 5: Using the web interface Configuring the Phone/Fax settings Do as follows: Select SETTINGS > Phone/Fax from the left navigation pane. 2. Select Enabled or Disabled to enable/disable the Phone/Fax interface. 3. Set the voice quality for incoming and outgoing calls. Voice quality is described in more detail in Selecting the call type on page 52.
Page 121: Setting Up Call Services
Chapter 5: Using the web interface Setting up call services Overview The EXPLORER 500 must be registered on the BGAN network before you can set up the Note call services in the web interface. In the web interface you can set up the following supplementary services: •...
Page 122 Chapter 5: Using the web interface Call forwarding You can forward incoming calls to another phone number. Do as follows: Select Settings > Phone/Fax > Call forward from the left navigation pane. 2. For each call type, select Enabled next to the situation(s) in which you want to forward incoming calls.
Page 123 Chapter 5: Using the web interface Call barring You can bar incoming and/or outgoing calls to and from the EXPLORER 500. Do as follows: Select Settings > Phone/Fax > Call barring from the left navigation pane. 2. Click OK next to Read current settings, to make sure the window is updated. 3.
Page 124 Chapter 5: Using the web interface 4. In the Barring PIN field at the bottom, type in a PIN for your call barring setup. This is not the SIM PIN entered at startup, but a second PIN which is supplied Note together with your SIM PIN.
Page 125 Chapter 5: Using the web interface Line identification You can set up the terminal to show your number when you are making a call or transmitting data on the Phone/Fax interface. Do as follows: Select Settings > Phone/Fax > Line identification from the left navigation pane. 2.
Page 126 Chapter 5: Using the web interface Closed user group Your subscription may include one or more closed user groups. A closed user group is a group of users permitted to make calls to each other but not to users outside the group. To define the settings for these user groups, do as follows: Select Settings >...
Page 127: Setting A Common Apn
Chapter 5: Using the web interface 5. Select Preferential if you want the activated user group to be selected when a member of a user group does not specify the group number during call set up. Note that if you selected Subscribed above, this setting will not be used.
Page 128: Selecting The Gps Antenna
Chapter 5: Using the web interface Selecting the GPS antenna This feature is only available in software version 1.07 and greater. Note The EXPLORER 500 can obtain the GPS position in two ways: Using the built-in GPS antenna or using the BGAN I-4 antenna. If the terminal is placed in an open location with a wide view to the sky, the GPS antenna is the better choice, because it is omnidirectional.
Page 129: Setting The Language
Chapter 5: Using the web interface Setting the language You can select the language to use in the web interface and the display menus of the EXPLORER 500. Do as follows: Select SETTINGS > Language. 2. Select the language you want to use. Available languages are: •...
Page 130: Properties, Software Upload And Alarm List
Chapter 5: Using the web interface Properties, software upload and alarm list ® Viewing the properties of the EXPLORER To view the properties of the EXPLORER 500, select PROPERTIES from the left menu. The PROPERTIES window shows: • Local IP address. The local IP address of the EXPLORER 500. •...
Page 131: Uploading Software
Chapter 5: Using the web interface Uploading software Introduction You can upload software from your computer to the EXPLORER 500 without entering the PIN. However, if the PIN is not entered, you must enter the Administration user name and password. The web interface also offers the possibility of downloading the latest software version from the Internet to your computer.
Page 132 Chapter 5: Using the web interface 4. In the field UPLOAD SOFTWARE TO TERMINAL, click Browse... 5. Browse to the new software version and accept it. 6. Click the Upload button. Note that the upload procedure takes a couple of minutes. When upload is done, your EXPLORER 500 automatically restarts with the new Note software.
Page 133 Chapter 5: Using the web interface 5. Click the link to download the new software to your computer. The EXPLORER 500 uses your BGAN airtime subscription to download the new Important software from the Internet. Note that it can take several minutes to download the software.
Page 134: Viewing The Alarm List
Chapter 5: Using the web interface Viewing the Alarm List When an alarm is issued, the web interface shows an alarm icon in the icon bar. To view the Alarm list, click the alarm icon from the icon bar at the top of the web interface or select Properties >...
Page 135: Administration
Chapter 5: Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password. Select ADMINISTRATION from the left navigation pane. 2. Enter the Administration user name and password. The default user name is admin and the default password is 1234. In software version 1.07 and greater, if you have forgotten the administrator password, you can reset the password by clicking the link at the bottom of the window.
Page 136 Chapter 5: Using the web interface Resetting the Administrator password This feature is only available in software version 1.07 and greater. Note If you have forgotten the administrator password, do as follows: Contact your supplier for a reset code. Please report the serial number and IMEI number of the terminal. 2.
Page 137 Chapter 5: Using the web interface Changing the administrator password Do as follows: After entering the Administrator user name and password in the ADMINISTRATION window, locate the section Change administrator logon. 2. Type in the existing user name. 3. Type in the new password and retype the password on the next line. 4.
Page 138 Chapter 5: Using the web interface Saving a configuration to a file If you need to reuse a configuration in another EXPLORER 500, you can save your current configuration to a file, which can then be loaded into the other EXPLORER 500. Do as follows: In the ADMINISTRATION window, under Configuration, click Save.
Page 139 Chapter 5: Using the web interface The entered tariffs are used for estimating the charges for calls and data sessions. The estimated charge is listed for each call or data session in the call log. For further information, see Viewing the lists of calls on page 85. Log handling From the left navigation pane in the ADMINISTRATION window, select Log Handling.
Page 140: Using Profiles
Chapter 5: Using the web interface Using Profiles What is a Profile? A Profile is a collection of Quality of Service (QoS) settings and other settings defining the mode in which data is transmitted on an interface. For example, a Profile is used to define whether the connection is a Streaming connection or a Standard connection.
Page 141 Chapter 5: Using the web interface Defining new Profiles When you define your Profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used. To define a new Profile, do as follows: From the left navigation pane, select ADMINISTRATION >...
Page 142 Chapter 5: Using the web interface Examples of machines interaction with remote equipment are: polling for measurement records and automatic data base enquiries (tele-machines). • Background is used for data which is not delay-sensitive, such as E-mails, SMS, download of databases and reception of measurement records. 4.
Page 143: Using A Traffic Flow Template
Chapter 5: Using the web interface Using a Traffic Flow Template What is a Traffic Flow Template? A Traffic Flow Template (TFT) is a packet filter list allowing the Core network and the EXPLORER 500 to classify packets received from the external network into the proper PDP (Packet Data Protocol) context.
Page 144 Chapter 5: Using the web interface Defining filters for the Traffic Flow Template To define the filters used in the Traffic flow template, do as follows: From the left navigation pane, select ADMINISTRATION > Traffic Flow Templates > Traffic flow filters. Then fill in the details for each traffic flow filter as described below.
Page 145: Setting Up User Permissions
Chapter 5: Using the web interface Setting up user permissions You can restrict access to parts of the web interface for non-administrator users. To set up the user permissions, do as follows: From the left navigation pane, select ADMINISTRATION > User permissions. 2.
Page 146: Help Desk And Diagnostic Report
Chapter 5: Using the web interface Help desk and diagnostic report Accessing the Help desk If you need help with airtime-related issues you may call the Help desk. By default, the Help desk is the phone number for your Airtime Provider, if it is available on the SIM card. Select HELP DESK from the left navigation pane.
Page 147: What's Next
Chapter 5: Using the web interface What’s next? This chapter has explained how to use the web interface for setup and use of the EXPLORER 500. You should now be able to set up the EXPLORER 500, pair Bluetooth devices, check status, read and send SMS messages, use the phone book and much more.
Page 148: Chapter 6 Maintenance And Troubleshooting
Chapter 6 Maintenance and troubleshooting In this chapter This chapter gives guidelines for troubleshooting and for general maintenance. It also provides an overview of the different means of status signaling, Getting support Overview If this manual does not provide the information required to solve your problem, you may want to contact your Airtime Provider or your local distributor.
Page 149: Uploading Software
Chapter 6: Maintenance and troubleshooting Uploading software Viewing software version status To view the version of the embedded software in the EXPLORER 500, select DASHBOARD in the web interface or PROPERTIES in the display menus and see Software information. Uploading software using the web interface You can upload software from the SETTINGS >...
Page 150 Chapter 6: Maintenance and troubleshooting Accurate display of the battery capacity To ensure accurate display of the battery capacity, it is recommended to run a “learning cycle” for every 100 recharge/discharge and at first time use. The learning cycle must be performed at 20°C- 30°C.
Page 151: Options And Accessories
Chapter 6: Maintenance and troubleshooting Options and accessories The following options and accessories are available from Thrane & Thrane: Item Number TT-3625A EXPLORER Bluetooth Handset + charger cable TT-3625A, Opt. 003 Desktop charger cradle for EXPLORER Bluetooth Handset + power supply TT-3686L EXPLORER 500 Battery TT-3650A, Opt.
Page 152: Troubleshooting Guide
Chapter 6: Maintenance and troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem Possible Cause Remedy The EXPLORER 500 The battery needs Recharge the battery. Check the battery cannot be switched recharging.
Page 153 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy The display shows The SIM card is not Remove the battery and insert the SIM present. card in the SIM slot according to the INSERT SIM. instructions in the section Inserting the SIM card on page 12.
Page 154 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy The EXPLORER 500 There is no GPS signal, or Check the GPS status in the display or cannot obtain its the signal is weak. the web interface. position using GPS. If the EXPLORER 500 has To help the EXPLORER 500 obtain GPS not been used recently fix, it should be placed flat on an even...
Page 155 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy The web interface The browser is configured For Microsoft Internet Explorer, select cannot be accessed. to use a proxy server. Tools > Internet Options > Connections > LAN Settings and uncheck Use a proxy server for your LAN.
Page 156 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy A Bluetooth handset The interface is disabled in Enable the interface by entering the connection cannot be the EXPLORER 500. display menu system and selecting established. SETTINGS > INTERFACES > BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS >...
Page 157 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy A USB connection The cable is not properly Connect the cable. cannot be connected. established. The cable type or For information on the correct type of connector type is not connector and cable, refer to USB correct.
Page 158 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy A Bluetooth data The interface is off in the Enable the interface by entering the connection cannot be EXPLORER 500. display menu system and selecting established. SETTINGS > INTERFACES > BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS >...
Page 159: Status Signaling
Chapter 6: Maintenance and troubleshooting Status signaling There are many ways of troubleshooting if an error occurs. The EXPLORER 500 has different means of status signaling, to help you find the cause of a problem: • Indicators. The function of the light indicators next to the display is described in Light indicators on page 8.
Page 160 Chapter 6: Maintenance and troubleshooting List of alarms The following list explains the alarms that may show in the display and in the web interface of the EXPLORER 500. In the display and in the web interface the ID includes a hyphen followed by a control- Note digit at the end.
Page 161 Chapter 6: Maintenance and troubleshooting Alarm Text Explanation Remedy 00280 to The Ethernet interface on Contact your distributor. Ethernet 00289 the EXPLORER 500 cannot Module Error be used. 00290 to Power on/off, charging Contact your distributor. Power Supply 00299 and/or LED control may be Error out of function.
Page 162 Chapter 6: Maintenance and troubleshooting Alarm Text Explanation Remedy 01400 to The EXPLORER 500 no Make sure the Satellite 01409 longer receives a signal EXPLORER 500 has a clear Signal Lost from the satellite. view to the satellite. Check that the antenna is pointed according to the position data.
Page 163 Chapter 6: Maintenance and troubleshooting Alarm Text Explanation Remedy 02200 to Ethernet data session could See the display call log for Ethernet 02209 not be established. the cause of the error. Connection Refer to Calls menu on Failed page 39. If the problem persists, contact your distributor.
Page 164: Log Files
Chapter 6: Maintenance and troubleshooting Log files Diagnostic report When contacting Thrane & Thrane for support, please include a diagnostic report. The diagnostic report contains information relevant for the service personnel during troubleshooting. To generate the diagnostic report, access the web interface and select Help Desk. Then click Generate report.
Page 165: Appendix A Technical Specifications
Appendix A Technical specifications In this appendix This appendix contains technical specifications for the EXPLORER 500 and information on Conformity. General specifications The EXPLORER 500 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network. Item Specification Type...
Page 166: Battery
Appendix A: Technical specifications Battery Specifications Item Specification Battery type Lithium ion, rechargeable Voltage 11.1 V Capacity 2.2 Ah Time between recharging Standby time 36 hours Standard call 3 hours Premium voice call 1 hour 30 minutes 3 hours 30 minutes Download Streaming 128 kbps Upload Streaming 128 kbps 2 hours 15 minutes...
Page 167: Power Input
Appendix A: Technical specifications Power input Connector pin-out This drawing shows the pin-out for the DC Power connector. Specifications Item Specification DC input range +10 to +16 V DC Power consumption Standby mode 0.8 W (Typical) Transmit mode 14 W (Typical) During charging 38 W max.
Page 168: Phone/Fax Interface
Appendix A: Technical specifications Phone/Fax interface Connector pin-out The pin-out for the Phone/Fax connector is as follows: RJ-11 Connector Function 1 2 3 4 Ring Female (Receptacle) Specifications Item Specification Connector type RJ-11, female 180 Ω + 750 Ω/150nF Impedance 100 m/80 Ω...
Page 169: Lan Interface
Appendix A: Technical specifications LAN interface Connector pin-out The pin-out for the LAN connector is as follows: Function RJ-45 Connector Rx + Rx - Tx + Female (Receptacle) Tx - Specifications Item Specification Connector type RJ-45, female, MDI-X (IEEE 802.3 10/100BaseT) Standard ISO/IEC 8877:1992 and IEEE 802.3 1998 Edition...
Page 170: Usb Interface
Appendix A: Technical specifications USB interface Connector pin-out The pin-out for the USB connector is as follows: Function Mini-B Female (Receptacle) Specifications Item Specification Version 1.1 (Slave) Connector type Mini-B, female Max. data rate 12 Mbps Max. cable length 5 m/16.4 ft Max.
Page 171: Bluetooth Interface
Appendix A: Technical specifications Bluetooth interface Specifications Item Specification Version Standard Power Class 1. The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI (Received Signal Strength Indicator). Antenna Integrated in transceiver unit Physical media Frequency-Hopping Spread Spectrum RF Max.
Page 172: Built-In Antenna
Appendix A: Technical specifications Built-in antenna Specifications Item Specification Type Directional patch array, manually adjustable Polarization RHCP Frequencies Inmarsat Transmit 1626.5 to 1660.5 MHz Receive 1525.0 to 1559.0 MHz Bearer bandwidth 200 kHz 1575.42 MHz Bluetooth 2400.0 to 2483.5 MHz EIRP 15.1 dBW ±1 dB Power steps...
Page 173: Explorer ® Bluetooth Handset Charger Interface
Appendix A: Technical specifications ® EXPLORER Bluetooth Handset charger interface Connector pin-out Pin 2 Pin 1 This drawing shows the connector for the EXPLORER Bluetooth Handset charging interface. The connector is placed at the back of the EXPLORER 500. Pin 1 is the pin closest to the coding projection on the plastic insert.
Page 174: Serial Number Label
Appendix A: Technical specifications Serial number label The following label is placed on the EXPLORER 500. “Xes” are replaced by the relevant numbers for the specific terminal. TT 98-122274-Q...
Page 175: Conformity
Appendix A: Technical specifications Conformity CE (R&TTE) The EXPLORER 500 is CE certified (R&TTE directive) as stated in “Declaration of Conformity with R&TTE Directive”, enclosed in electronic copy on the next page. Use of Bluetooth: Thrane & Thrane have sent notification to all countries in the EU for use of the Bluetooth interface. Individual license may be required in some countries outside the EU and USA.
Page 177: Appendix B At Commands
Appendix B AT commands In this appendix This appendix contains a list of AT Commands for the EXPLORER 500. Starting up an AT command session Set up your computer to use either the USB or Bluetooth interface. For further information, see Using the USB interface on page 67 or Using a computer with Bluetooth on page 70.
Page 178: List Of Supported At Commands
Appendix B: AT commands List of supported AT commands Command Function Answer Dial Command echo Hang up Request identification information Monitor speaker loudness Monitor speaker mode Automode control Select pulse dialing (command) Result code suppression Set register Select tone dialing (command) DCE response format Result code selection and call progress monitoring control Reset to default configuration...
Page 179 Appendix B: AT commands Command Function Battery charge AT+CBC Select bearer service type AT+CBST Call forwarding number and conditions AT+CCFC Clock AT+CCLK Closed user group AT+CCUG Call waiting AT+CCWA Call meter maximum event AT+CCWE Called line identification presentation AT+CDIP Extended error report AT+CEER Fast call setup conditions AT+CFCS...
Page 180 Appendix B: AT commands Command Function Quality of service profile (minimum acceptable) AT+CGQMIN Quality of service profile (requested) AT+CGQREQ GPRS network registration status AT+CGREG Select service for MO SMS messages AT+CGSMS Request product serial number identification AT+CGSN Traffic flow template AT+CGTFT Call related supplementary services AT+CHLD...
Page 181 Appendix B: AT commands Command Function Call mode AT+CMOD Send message from storage AT+CMSS New message indication to TE AT+CNMI Subscriber number AT+CNUM Connected line identification presentation AT+COLP Read operator names AT+COPN PLMN selection AT+COPS Phone activity status AT+CPAS Find phone book entries AT+CPBF Read phone book entries AT+CPBR...
Page 182 Appendix B: AT commands Command Function Silence command AT+CSIL Select message service AT+CSMS Signal quality AT+CSQ Supplementary service notifications AT+CSSN Select type of address AT+CSTA Settings time format AT+CSTF Set voice mail number AT+CSVM Unstructured supplementary service data AT+CUSD Automatic answer for eMLPP Service AT+CAAP Select mode AT+FCLASS...
Page 183 Appendix B: AT commands Command Function Retrieve log file from the EXPLORER 500 AT_ILOG Call metering AT_IMETER Network interface status AT_INIS Antenna pointing AT_IPOINT Signal quality indication AT_ISIG Configure incoming voice quality AT_ITCSI Configure outgoing voice quality AT_ITCSO Temperature in the EXPLORER 500 AT_ITEMP Configure NAT for an interface AT_ITNAT...
Page 184: Glossary
Glossary Glossary Access Point Name. The Access Point Name is used by the EXPLORER 500 user to establish the connection to the required destination network. BGAN Broadband Global Area Network. A satellite network based on geostationary satellites, delivering data rates of up to 492 kbps to virtually any part of the earth, with full UMTS (3G) compatibility.
Page 185 Glossary GMPCS-MoU A framework signed by Member States, GMPCS System Operators, Terminal Manufacturers and Service Providers. The GMPCS-MoU mark allows GMPCS subscribers to take terminals anywhere and use them in countries where they are licensed. GPRS General Packet Radio Service. A standard for wireless communications which runs at speeds up to 115 kbps, compared with current GSM (Global System for Mobile Communications) systems’...
Page 186 Glossary network. MDI-X Medium Dependent Interface. An MDI-X (for MDI crossover) is a version of MDI that enables connection between like devices. MDI ports connect to MDI-X ports via straight-through cabling. MDI-to-MDI and MDIX-to-MDIX connections use crossover cabling. Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic.
Page 187 Glossary Satellite Access Station. The gateway between the satellites and the worldwide networks such as Internet, telephone network, cellular network etc. Service Data Unit. Also known as a data packet. Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages.
Page 188: Index
Index Index Numerics battery charging 2-wire interface dummy connecting guidelines for use selecting voice quality inserting specifications removing 64 kbps UDI using USB specifications BGAN coverage services system overview access rights in web interface Bluetooth devices setting up pairing accessories available unpairing administration settings viewing list of paired...
Page 189 Index clearing logs clearing usage counter Elevation closed user group Ethernet interface common network settings connecting compliance setting up configuration specifications Bluetooth EXPLORER 500 exporting to file getting to know import from file type number export configuration conformity connectors Bluetooth handset charging overview sending or receiving Phone/Fax...
Page 190 Index indicators function interfaces setting for LAN turning on or off navigation interfaces and services display and keypad combinations web interface internal calls number of EXPLORER 500 terminal IP address ISDN using USB items included in delivery off-line working with EXPLORER 500 options available LAN interface Outbox for SMS messages...
Page 191 Index power SMS in display automatic opening or deleting connecting receiving specifications view list power up mode SMS in web interface Profiles forwarding for data transmission opening selecting for Bluetooth receiving selecting for LAN replying to selecting for USB sending properties SMS service number view...
Page 192 Index telephone interface connecting setting voice quality specifications total usage viewing Traffic Flow Templates troubleshooting guide type number of EXPLORER 500 terminal UDI using USB unpairing Bluetooth devices uploading software usage counter clearing USB interface connecting setting up specifications user permissions in web interface setting up version hardware...

Thrane&Thrane TT-3710A EXPLORER 500 User Manual

Chapter 1 Introduction

Chapter 2 Getting Started

Chapter 3 Using the Display and Keypad

Chapter 4 Using the Interfaces

Chapter 5 Using the Web Interface

Chapter 6 Maintenance and Troubleshooting

Appendix A Technical Specifications

Appendix B at Commands

Quick Links

Troubleshooting

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Questions and answers

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