Page 1 User’s Guide Printed on recycled paper with at least 10% post-consumer content...
Page 2 button...
Page 3 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Page 4: Fcc Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Page 6: Table Of Contents
Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh Choosing Paper and Other Media What To Do When the Printer Lights Flash Custom Printing Using Predefined Advanced Settings Customizing Print Quality and Special Effects Customizing Color Settings...
Page 7 Printing on Special Media Using Special Media Additional Media Loading Guidelines Envelopes EPSON Photo Quality Ink Jet Cards EPSON Photo Paper (4 x 6) Panoramic Photo Paper and Banners Loading Panoramic or Banner Paper Printing a Panoramic Image from Windows...
Page 8 Cleaning the Printer Transporting the Printer Troubleshooting Diagnosing Problems Checking the Control Panel Lights Running a Printer Check Using the Printer and Option Information Utility Uninstalling Printer Software Improving Print Quality Solving Common Printing Problems Solving Printer Software Problems Fixing Paper Problems...
Page 9 Contents Network Printing Network Printing in Windows 95 Network Printing in Windows 3.1 Setting Up the Print Server in Windows 3.1 Setting Up Client Systems in Windows 3.1 Network Printing in Windows NT 4.0 Technical Specifications Printing Paper Ink Cartridge Mechanical Electrical Environmental...
Page 10: Introduction
Resolutions up to 1440 720 dpi EPSON Digital PhotoLab for editing and cataloging your digital photos Windows System Requirements To use your printer and its software with a PC, your system should have: ® An IBM compatible PC with at least a 486 DX2/66 MHz or faster processor Windows 3.1x, Windows 95 or later, or Windows NT 4.0...
Page 11: Macintosh System Requirements
36-pin, Centronics for the printer. Macintosh System Requirements To use your printer and its software with a Macintosh, your system should have: Any Macintosh or Power Macintosh model except early models such as the Macintosh Classic, Macintosh +, Macintosh 512, or PowerBook System 7.1 or later (7.5 or later recommended)
Page 12: How To Use Your Manuals
Chapter 3 gives guidelines for selecting and using the right paper or other media for your print job and instructions for printing panoramic images. Chapter 4 explains how to manage print jobs and check printer status. Chapter 5 gives instructions for replacing ink cartridges, cleaning and aligning the print head, and cleaning and transporting the printer.
Page 13: Warnings, Cautions, Notes, And Tips
You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing.
Page 14: Where To Get Help
You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.
Page 15: Energy Star Compliance
Accessories at (800) 873-7766 (U.S. EPSON sales only). In Canada, please call (800) 873-7766 for dealer referral. Compliance NERGY As an E Partner, EPSON has determined that NERGY this product meets the E NERGY efficiency. The EPA E Office Equipment program is a...
Page 16: Energy-Saving Tips
Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively. Always use the power switch to turn the printer on or off. Never use an external switch—such as a power strip—to turn off the printer.
Page 17 Introduction Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement. Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Page 18 Always turn the printer off using the Ppower button. When this button is pressed, the Ppower light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the Ppower light is off.
Page 19: Basic Printing
Basic Printing It’s easy to print with your new EPSON Stylus Photo EX. First set up and install the printer software, following the instructions in your Getting Started guide. Then read this chapter to learn about: Printing from Windows Printing from a Macintosh...
Page 20: Setting Printer Options From Windows Applications
2. Make sure your EPSON Stylus Photo EX printer is selected, and then click the button. (You may have to click a sequence of these Options buttons.) You see a dialog box like the following:...
Page 21 Color for higher quality. 3. Make sure the Mode option is set to the printer software determine the best settings for your print job and is the easiest way to get good printing results on all types of paper.
Page 22: Setting Default Printer Options
While your document is printing, the EPSON Progress Meter (Windows 95) or the EPSON Despooler dialog box (Windows 3.1) appears, showing the printing progress and the status of your printer. (See “Checking Printer Status”...
Page 23: Checking Printer Status
1. Double-click the Control Panel 2. Double-click the Printers 3. Select EPSON Stylus Photo EX printers and click Setup box, similar to the one shown on page 1-2. 4. Make any changes you want to become the default settings for all your applications and documents, and click when you are finished.
Page 24 See page 4-5 for more information about Status Monitor 2. Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen: Click to pause and resume...
Page 25: Printing From A Macintosh
Printing from a Macintosh When you print with a Macintosh, you need to check the page setup for documents in each application you use. You can then click the print icon or choose a dialog box that lets you choose the settings that describe your print job, such as media type.
Page 26 4. Choose the number of copies and indicate which pages you want to print. 5. Make sure the Mode option is set to printer software determines the best settings for your print job. This is the easiest way to get good printing results on all types of paper.
Page 27: Choosing Paper And Other Media
If you want to check the status of your print job, you can use EPSON Monitor3. See page 4-15 for details. Choosing Paper and Other Media You can use most types of paper with your printer, but you’ll get better results with specially designed EPSON ink jet paper or other media.
Page 28 A6, 16 frames per sheet (includes software) A6, 16 frames per sheet Letter Letter To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. 1-10...
Page 29: What To Do When The Printer Lights Flash
E load/eject button. If the light continues to flash, turn off the printer and gently pull out any jammed paper. When an ink out light comes on, you need to replace the ink cartridge.
Page 30 When all the lights flash, your printer may have an internal error. Turn the printer off by pressing the P power button, wait several seconds, then turn it on again. Contact EPSON as described in the Introduction if the problem continues.
Page 31: Custom Printing
Custom Printing When your photographs or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus Photo EX software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can...
Page 32: Using Predefined Advanced Settings
Follow these steps to print with predefined settings: 1. Create your image or project in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windows) or page 1-7 (Macintosh). 3. Select ink.
Page 33 The Photo setting and the PhotoEnhance2 (PhotoEnhance on Windows 3.1) setting have similar effects. However, PhotoEnhance2 and PhotoEnhance intelligently analyze your image data; effects vary widely depending on your image. The Photo setting consistently increases contrast. You may have to experiment to choose the best setting for your needs.
Page 34: Customizing Print Quality And Special Effects
Follow these steps: 1. Create your image or project in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windows) or page 1-7 (Macintosh). you want to print on. (If you’re settings.
Page 35 3. Click the More Settings dialog box: Some of these options are automatically set or disabled by other settings you choose Windows Some of these options are automatically set or disabled by other settings you choose Macintosh and then click Advanced, More Settings Custom Printing...
Page 36 Custom Printing Note: The Print Quality option you choose limits your choice of Media Types. Be sure to check both of these settings. Note: Automatic mode selects the halftoning setting based on the data in your print job. Advanced mode preselects the halftone setting for each project type.
Page 37 T-shirt or other item, it will read correctly. This setting is selected automatically when you select as your media type in the printer settings dialog box. Finest Detail For printing text, graphics, and line art with very sharp edges.
Page 38: Customizing Color Settings
Custom Printing Windows (ICM is available only for Windows 95) Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, and saturation. For professional color correction, you can set individual CMY color values. To improve brightness, contrast, and saturation when printing digital images, you can use PhotoEnhance2 or PhotoEnhance (Windows 3.1).
Page 39 2. Choose one of the following you are using ICM or ColorSync, these settings are not available. Automatic Analyzes the color information in your image and optimizes color correction accordingly. Photo-realistic For increased contrast in color photographs. Vivid For printing graphics-intensive documents such as presentation pages with charts and graphs.
Page 40: Using Colorsync On The Macintosh
ColorSync uses profile information from each device— including your EPSON Stylus Photo EX—to achieve accurate color matching. First you have to make sure your monitor’s 2-10...
Page 41 Then you can use your printer software to specify the exact method of gamut mapping (color matching) you want to use. Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features:...
Page 42: Selecting Paper Size And Orientation Options
Selecting Paper Size and Orientation Options Your printer can print on paper up to 11.7 inches wide and up to 44 inches long. If you print multiple page documents or multiple copies of documents, you can print the pages collated and in reverse order (not available in Windows NT 4.0).
Page 43 The sizes marked with an asterisk (*) are not available in Windows 3.1. They are larger than you can load in your printer and can be used only with the Proportional Printing setting on the Layout tab; see page 2-22 for more information.
Page 44 8. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180°...
Page 45 3.94 to 11.7 inches, and any height (length) from 3.94 to 44 inches. Follow these steps to create a custom paper size with the option: Defined 1. Follow the steps on page 1-2 to access the printer software and select the tab. Paper 2. Click the...
Page 46 Custom Printing Note: In Windows 95 and Windows NT, the Paper Width and Paper Height units are in hundredth of an inch (or centimeter) increments. For example, 850 equals 8.50 inches. 3. Click the User Defined following dialog boxes: Windows 95 Windows NT Windows 3.1 4.
Page 47: Selecting Paper Options On A Macintosh
Layout dialog box. Follow the steps in these sections for selecting the paper options: Choosing paper size and orientation options Selecting print order options 2-17 Custom Printing Delete , and/or Paper Height Unit when settings as necessary. options for your printer...
Page 48 A6 Index Card Index card 5 8in Index card 8 10in EPSON Photo Paper 4 6in Panoramic 210 594mm If you don’t see the exact size you need in the list, you can create a custom paper size; see page 2-20 for instructions.
Page 49 (14 mm). 4. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180°...
Page 50 Custom Printing Creating Custom Paper Sizes You can create up to 8 custom paper sizes and add them to the list. This is useful if you’re printing a custom size Paper Size document, such as a banner. You can select any width from 3.94 to 11.7 inches, and any height (length) from 3.94 to 44 inches.
Page 51 Note: For information on the other settings on the Layout dialog box, see page 2-29. Selecting Print Order Options Follow these steps to use the options: 1. Open your application program’s File menu and select Print. 2. Click the button. You see the Layout dialog box: Layout 3.
Page 52: Selecting Print Layout Options
Selecting Print Layout Options Your printer software’s print layout options let you reduce or enlarge almost any size image to print on your printer. You can also select options to proof multiple pages on one sheet of paper, add page frames, and add a predefined or custom watermark.
Page 53 Index card 5 8 in 3. If the setting you selected for your document is Paper Size within the maximum paper size that can fit on your printer, you need to select proportional printing manually. Go to step 5. 4. If the...
Page 54 Custom Printing The selected Paper Size settings now appear on the printer graphic. Output Paper If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. Paper Size setting...
Page 55: Using Multiple Print Layouts And Page Frames
Note: If you select a Paper Size setting on the Paper tab that is larger than the maximum paper size for your printer and then choose Normal on the Layout tab, the printer software changes the Paper Size to Letter 8 1/2 ×...
Page 56: Adding A Watermark
1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the Then select the page order you want to use from the Print Layout dialog box that appears.
Page 57 See how your selections will look in the Layout graphic shown here Note: If you selected a multiple page print layout option (as described on page 2-25), your watermark will appear on each page in the layout. Follow the steps below to add a predefined or custom watermark.
Page 58 Custom Printing Note: You can create up to 10 custom watermarks. In Windows 95, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size. To delete a custom watermark you’ve added to the list, click the User Defined button.
Page 59: Choosing Print Layout Options On A Macintosh
Using the Fit to Page Option When you want to make the printed size of an document different from its actual size, you can use your printer software’s Fit to Page option to proportion it to fit on a selected paper size.
Page 60 Paper Size option. If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the document to that size. If you want to print this document at the maximum size on Legal-size paper (8 1/2 ×...
Page 61 Select to set the print proportion to 100%. Select to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. option beneath the Paper Size becomes active. Now select the size of the paper you’ve loaded in the printer.
Page 62 2 Pages pop-up list. 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the arrow in the pop-up list.
Page 63 Note: If you selected a multiple page print layout option (as described on page 2-31), your watermark will appear on each page in the layout. Note: You can create up to 10 custom watermarks from PICT files up to 1MB in size.
Page 64 Custom Printing Note: If you choose Black for your Ink setting, the watermark will be printed in gray, even if you selected a color for the watermark. If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic.
Page 65: Saving Custom Settings
Save The name you choose will now be available on the printer settings dialog box. To use the settings, click open the Custom Settings list and double-click the name you selected for your custom settings group.
Page 66: Redefining Custom Settings
Advanced custom settings group you want to redefine in the Custom Settings list. 2. Change the printer settings as necessary. (If you change the settings, the custom settings group Media Type name reverts to Custom Settings; this doesn’t affect your customized setting.)
Page 67: Printing On Special Media
Special Media Your EPSON Stylus Photo EX lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes. You’ll get even better results with specially coated ink jet paper. For the best output, use EPSON’s Photo Paper or other photo...
Page 68: Using Special Media
For this media name... Plain paper, letter size Plain paper, legal size Envelopes Labels (single sheets) EPSON 360 dpi Ink Jet Paper EPSON Special Coated Paper for 360 dpi Printing EPSON Iron-On Cool Peel Transfer Paper EPSON High Quality Ink Jet...
Page 69: Additional Media Loading Guidelines
Use the Flip Horizontal option to reverse your image before you print it—especially if it includes text—so the image will appear correctly when it’s transferred. See Chapter 2 for instructions. For better results, load EPSON Photo Quality Glossy Film one sheet at a time. This also allows you to use a smaller top margin.
Page 70 “Envelopes” on page 3-5 “EPSON Photo Quality Ink Jet Cards” on page 3-6 “EPSON Photo Paper (4 x 6)” on page 3-6 “Panoramic Photo Paper and Banners” on page 3-7...
Page 71: Envelopes
Set the thickness lever to the + position when you print on envelopes or if ink smears when you print on other thick media. Open the printer cover and position the lever as shown below. Then close the cover and print. (Make sure you return the lever to the 0 position before you print on regular media.)
Page 72: Epson Photo Quality Ink Jet Cards
Printing on Special Media EPSON Photo Quality Ink Jet Cards Use these cards to print photos, postcards, or greeting cards. You can load up to 30 cards at a time with the included support sheet or a sheet of plain paper beneath the stack. When you’re ready to print, use your software to set the for the size card you’re using and set the...
Page 73: Panoramic Photo Paper And Banners
Panoramic Photo Paper and Banners You can use pre-cut EPSON Panoramic Photo Paper to print photo-quality images up to 22.5 inches long, or you can use banner paper or ordinary (continuous-form) computer paper to print an image up to 44 inches long.
Page 74: Loading Panoramic Or Banner Paper
3. Slide the left edge guide to the far left. 4. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide. You can load EPSON Panoramic Photo Paper the same way.
Page 75: Printing A Panoramic Image From Windows
1-2. 4. Click the tab. You see a dialog box like the Paper following: 5. If you are using pre-cut EPSON Panoramic Photo Paper, choose Panoramic 210 list. Otherwise, choose User Defined your paper (see page 2-15 for instructions).
Page 76: Printing A Panoramic Image From A Macintosh
Rotate the image 180° or set the printable area if necessary. 7. Click the tab to return to the Main printer settings Main dialog box. Make sure you choose the appropriate media type and the other settings you want to use, and then click 8.
Page 77 3. Choose Portrait Landscape orientation you want. Rotate the image 180° or set the printable area if necessary. 4. If you are using pre-cut EPSON Panoramic Photo Paper, select Panoramic 210 Click . Then continue with step 9. 5. If you are using banner or continuous form paper, click the button.
Page 78 Printing on Special Media 3-12...
Page 79: Managing Print Jobs
Windows 95 network. Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, set up large jobs to print later, and handle network printing. This chapter provides instructions for the following: Managing print jobs in Windows 95 Managing print jobs in Windows 3.1...
Page 80: Selecting The Speed & Progress Options
Managing Print Jobs Selecting the Speed & Progress Options You can set up the way your printer software sends print jobs and select whether to display the Progress Meter using the Speed & Progress dialog box. To access the dialog box, you must open your printer software from the Windows 95 Printers utility as described below.
Page 81 1-5 for information on the Progress Meter. lets you optimize the transfer rate of EPSON Printer Port your printer port for EPSON printers instead of using the Windows default printer port. You may see one of these messages beneath the...
Page 82: Using The Spool Manager
To open Spool Manager while you’re printing, click the button that appears on the taskbar at EPSON Stylus Photo EX the bottom of the screen. You see the Spool Manager window: The Spool Manager window displays the status of your print job files and lets you control them.
Page 83: Using Status Monitor 2
Start Programs folder, and click EPSON Status Monitor 2 2. Click the name of the printer you want to monitor in the Installed Printers list. The printer name is highlighted. 3. Open the Settings menu and select Monitoring 4. Select either...
Page 84 You can select the way you want Status Monitor 2 to monitor each printer you use in the Monitoring Preferences window. There are several ways to open the window: Click the printer name in the Installed Printers list to highlight it and click the from the Settings menu.
Page 85 The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-8. Click the printer name to highlight it, then click Details to open the Printer Status window; see page 4-9...
Page 86 Name, Status, or Job Count title bar. When you start Status Monitor 2, you see the main window: If you have more than one printer you want to monitor, you can add them using the Add Printer menu. To save system resources, you may want to delete any printers from the Status Monitor 2 list that you don’t need to...
Page 87: Using The Printer Status Window
Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: Double-click the printer name in the Installed Printers list.
Page 88 Using the Job Status Window To view detailed information on the print jobs waiting to print on your printer, you can use the Job Status window. There are several ways to open the window: Click the printer name in the Installed Printers list to highlight it and click the the Printer menu.
Page 89 Managing Print Jobs Options in the Printer menu let you pause printing or purge all print jobs for the printer, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu options let you pause or cancel printing of individual printing jobs.
Page 90: Managing Print Jobs In Windows 3.1
Spool Manager and the Despooler. The Spool Manager starts automatically when you send a job to the printer. It allows you to print in the background while you continue to work on your computer, and it lets you hold jobs to print at a later time. If you’re using your printer on a network, it also handles multiple print jobs that come in at the same time.
Page 91 You see the Spool Manager window: The Spool Manager window displays the status of your print queues and journal files and lets you control them. You can also control print queues, the display of the Despooler, and the default spool directory. Click bar for detailed information.
Page 92: Managing Print Jobs In Windows Nt
Windows NT 4.0 Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.
Page 93: Managing Print Jobs On A Macintosh
Configuration utility for setting up print monitoring options. If you’re using background printing, Monitor3 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh and lets you track documents that are waiting to be printed.
Page 94 SP EX 2. Under Background Printing, click Chooser. 3. To increase the memory allocated to Monitor3, select in the Extensions folder in your System EPSON Monitor3 folder. 4. Choose from the File menu. Get Info 5. Under Memory Requirements, set the Preferred Size...
Page 95 You see an extended dialog box similar to the one below. If you see this icon, you need to restart the print queue. Select Start print queue from the Printer menu. Details section 2. Select the document you wish to prioritize. 3. Select Urgent document moves up or down in the list of waiting print jobs.
Page 96: Using The Macintosh Status Monitor
For information about these three utilities, see Chapter 5 3. Click the EPSON StatusMonitor checks the amount of ink remaining in the printer and displays the Status Monitor window: Click to recheck ink level 4-18 from the File menu or click Print button.
Page 97: Selecting Configuration Options
Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, and ink level checks and set up temporary spool folders on the Configuration Settings dialog box. Follow these steps: 1. Choose application. You see a printer settings dialog box.
Page 98 Managing Print Jobs 4-20...
Page 99: Cleaning The Print Head
Maintenance and Transportation It’s easy to keep your EPSON Stylus Photo EX printer working at its best. All you have to do is follow the simple instructions in this chapter for replacing ink cartridges, moving the printer, and performing routine maintenance.
Page 100: Using The Head Cleaning Utility
Using the Head Cleaning Utility Follow these steps to run the utility: 1. Make sure the printer is turned on but not printing, and that the B black and A color ink out lights are off. 2. Access the printer settings dialog box as described in Chapter 1.
Page 101: Using The Control Panel
Using the Control Panel Follow these steps to clean the print head: 1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Press the R cleaning button and hold it down for three seconds.
Page 102: Examining The Nozzle Check Pattern
You can also check your ink levels using the Status Monitor. See page 4-9 (Windows 95) or page 4-18 (Macintosh) for details. Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: Black ink cartridge: S020093...
Page 103: Removing An Empty Ink Cartridge
(Although the illustration shows the color ink cartridge, the procedure is the same for replacing the black ink cartridge.) 6. Lift the cartridge out of the printer and dispose of it carefully. 7. Follow the steps in the next section to install the new ink cartridge.
Page 104: Installing The New Cartridge
3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The larger cartridge (color) goes on the right, the black ink cartridge on the left.
Page 105: Replacing An Outdated Ink Cartridge
6. Press the cleaning button and close the printer cover. The printer moves the print head and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.) The Ppower light flashes and the printer makes various sounds.
Page 106: Aligning The Print Head
60 seconds if you don’t continue with step 4.) 4. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 5. Lift the cartridge out of the printer and dispose of it carefully. 6. Follow the steps in the previous section, “Installing the New Cartridge,”...
Page 107: Cleaning The Printer
See the Notice Sheet that was packed with the printer. Be sure to keep the printer flat as you transport it. If you notice a decline in print quality after transporting the printer, clean the print head;...
Page 108 Maintenance and Transportation 5-10...
Page 109: Troubleshooting
Fixing paper jams and other paper problems Solving miscellaneous printout problems Diagnosing Problems Your printer includes a number of ways to help you diagnose problems: To identify the most common problems, check the lights on the printer’s control panel. See “Checking the Control Panel Lights”...
Page 110: Checking The Control Panel Lights
There are additional troubleshooting tips in the “Problems, Need Help” section of your Getting Started guide. If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where To Get Help” in the Introduction. Checking the Control Panel Lights...
Page 111: Running A Printer Check
When all the lights flash, your printer may have an internal P S B A error. Turn the printer off by pressing the P power button, wait several seconds, then turn it on again. Contact EPSON as described in the Introduction if the problem continues. Running a Printer Check You can run a printer check to determine whether the problem comes from the printer itself or some other source.
Page 112: Using The Printer And Option Information Utility
Only the nozzle check pattern is shown below: 5. After it prints the page, turn off the printer. Remember to reconnect the interface cable, then turn on the printer and your computer.
Page 113: Uninstalling Printer Software
Note: In Windows NT 4.0, you cannot uninstall the printer software using the Add/Remove Programs utility. See the EPSON Stylus ReadMe file (in your EPSON Printer program group) for instructions on removing printer drivers from your system. 3. Click the...
Page 114: Macintosh Instructions
Remove 4. To reinstall your software, see the Getting Started guide. Macintosh Instructions 1. Insert the EPSON printer software CD-ROM in your drive. 2. Double-click the Installer 3. Click the arrow in the list at the top showing Easy Install, and select from the list.
Page 115: Improving Print Quality
(see page 5-1 for instructions). Use higher quality paper appropriate for your print job (see page 3-2 for a list of EPSON papers). Match the Media Type setting in the printer settings dialog box to the type of media you loaded in the printer. Then the printer software can automatically select other settings for the best quality (see Chapters 1 and 3 for details).
Page 116 See page 5-4 for instructions. Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match the colors you see on your monitor screen. Use the ICM (Windows 95) or ColorSync (Macintosh) settings.
Page 117: Solving Common Printing Problems
Solving Common Printing Problems If the printer won’t print, first check that: The printer is turned on and the Ppower light is on, but not flashing. Paper is loaded in the printer. The printer is plugged into a working electrical outlet that’s not controlled by a switch or timer.
Page 118 4-4 for instructions. On a Macintosh, delete stalled print jobs using EPSON Monitor3 (see page 4-16) or open the Extensions folder, EPSON folder, and Spool folder, and then delete any queued files. If your Macintosh has a built-in modem, connect the printer to the printer port.
Page 119 Remove the packing material, following the instructions on the Notice Sheet in the box. Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction. Solution Press down on the clamp to lock it into place.
Page 120: Solving Printer Software Problems
Make sure your printer is connected to your computer with a bi-directional cable. Then click Start, select Settings, and click Printers. Right-click the EPSON Stylus Photo EX icon and select Properties. Click the Details tab, then click the Spool Settings button.
Page 121 Solution Choose Get Info from the File menu when your application is active or EPSON Monitor3 is selected and increase the memory requirements. See page 4-16 for more information. If this doesn’t work, turn off background printing (you won’t be able to use EPSON Monitor3).
Page 122 Solutions Remove and reinstall the printer software as described on page 6-6. Then, in the Extensions Manager, disable Quick Draw GX. Select SP EX in the Chooser, enable EPSON Monitor3, and restart your Macintosh. Solution In the Extensions Manager, disable Quick Draw GX. Make sure...
Page 123 Solution Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3. See page 4-16 for more information. If that doesn’t work, turn off background printing (you won’t be able to use EPSON Monitor3).
Page 124: Fixing Paper Problems
Isn’t too old (see page 3-3 or your paper packaging for more information) Isn’t loaded above the arrow on the left edge guide Isn’t jammed inside the printer (If the S paper out light is flashing, paper is jammed) Then reload the paper as described on page 3-2, making sure the left edge guide is adjusted to fit the paper’s width.
Page 125: Solving Miscellaneous Printout Problems
If your printout results are not what you expected, try these solutions. Solution Select your printer as the default Windows printer. See your Windows documentation or Windows online help for instructions. Open the Chooser and select your printer. See the Getting Started guide for instructions. 6-17 Troubleshooting...
Page 126: The Margins Are Incorrect
In Windows, delete the stalled print jobs in Spool Manager (see page 4-4 for instructions). On a Macintosh, select the stalled print jobs in EPSON Monitor3 (see page 4-16) or open the Extensions folder, EPSON folder, and Spool folder, and then delete any queued files.
Page 127: The Printer Prints Blank Pages
If your Macintosh has only one serial port, open the Chooser, click the SP EX icon, and then select the modem port. Connect the interface cable to the printer port. Then open the Chooser, click the SP EX icon, and then select the printer port. 6-19 Troubleshooting...
Page 128 Troubleshooting 6-20...
Page 129: Network Printing
Network Printing in Windows 95 If you want to print to a remote printer through a Windows 95 network, you must first set up your Windows 95 system as a client computer which can use the printer on a remote server.
Page 130 Network Printing 5. Click the tab. Then click the Details 6. In the following dialog box, click button. Add Port Click this tab Then click here Browse Click here to specify the network path...
Page 131: Network Printing In Windows 3.1
Network Printing in Windows 3.1 For printing on a Windows 3.1 network, you need to install the EPSON Stylus Photo EX printer software on each computer that is going to print on the network. Then run Spool Manager and identify the shared directory to use for journal files. After...
Page 132: Setting Up The Print Server In Windows 3.1
Setting Up the Print Server in Windows 3.1 Follow these steps to set up the computer connected to the printer: 1. Create an icon for the EPSON Spool Manager (EPSPMGR4.EXE) in the \WINDOWS\SYSTEM folder. 2. Place this icon in the StartUp folder.
Page 133: Network Printing In Windows Nt
Spool Manager. Network Printing in Windows NT 4.0 If you are connecting the printer directly to a print server and sharing access to it on the network, see your Windows NT 4.0 documentation for connection instructions for client workstations.
Page 134 Network Printing...
Page 135: Technical
Nozzle configuration Black Color Printable columns and printing speeds Resolution Print direction Control code EPSON’s exclusive drop-on-demand Micro Piezo ink jet technology 32 nozzles 32 nozzles 5 (cyan, magenta, yellow, light cyan, light magenta) Print quality Printable width 180 dpi 11.46 inches (291 mm)
Page 136: Paper
Ink jet back A3 (297 420 mm) light film Paper types Plain bond paper and special ink jet papers distributed by EPSON 8.5 inches) 10 inches) Transparencies, glossy paper, and glossy film distributed by EPSON 6 inches) Self adhesive sheets...
Page 137 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Page 138 B–R: The maximum left and right margin is 0.24 inch (6.1 mm). The maximum bottom margin is 0.24 inch (6.1 mm). EPSON Panoramic Photo Paper The minimum top margin is 0.12 inch (3.0 mm). B-L: The minimum left margin is 0.12 inch (3.0 mm).
Page 139: Ink Cartridge
Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Do not use an ink cartridge if the date on the package has expired.
Page 140: Electrical
Technical Specifications Electrical Note: Check the label on the back of the printer for the voltage of your printer. Environmental Temperature Operation Storage Humidity (without condensation) Operation Storage Safety Approvals Safety standards Specification 120 V Model Input voltage range 99 to 132 V...
Page 141: Initialization
However, the printer mechanism is not initialized if the printer is turned on within ten seconds after turning it off. In this case, the printer caps the print head, and ejects any paper in the paper path.
Page 142 Technical Specifications Connector Recommended cable Handshaking: X-ON/X-OFF and DTR protocol Word format: Data bit: 8 bits Parity bit: None Start bit: 1 bit Stop bit: 1 bit 8-pin mini-DIN Apple System Peripheral-8 cable (part number M0197)
Page 143: Glossary
A software program that sends instructions to a computer device to tell it what to do. For example, your printer driver accepts print data from your image processing application and sends instructions to the printer on how to print this data.
Page 144 This has the opposite effect of the Finest Detail setting. A version of the ESC/P (Epson Standard Code for Printers) command language, which gives you control of your printer from your computer. Commands in this language produce enhanced graphics printing.
Page 145 See interface. print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. print server The computer connected to the printer. It receives the jobs and then distributes them to the assigned printer.
Page 146 This data is then sent to the printer directly or to the print server. Spool Manager An EPSON software program that converts print data into codes that your printer understands. See also spool. Status Monitor An EPSON software program that displays the printer’s status,...
Page 147: Index
CompuServe Configuration options Contrast setting Control code Control panel Copies setting Custom settings 4-14 4-11 Cyan setting Default printer options, setting Deleting custom settings Deleting print jobs Despooler 6-18 Diagnosing problems Digital camera images Dithering DMA transfer Draft printing Economy setting...
Page 148 Flip Horizontal setting 6-18 Garbled characters 6-17 Glossy media, see Photo Quality Glossy media Halftoning setting Head Cleaning utility Help, EPSON Help, online High Quality Ink Jet Paper choosing printing on High Speed setting Horizontal banding ICM (Image Color Matching)
Page 149 4-15 4-19 Monitor3 4-15 4-17 6-13 6-15 printing from system requirements uninstalling software Magenta setting Maintaining printer Managing print jobs Macintosh 4-15 4-19 Windows 3.1 4-12 Windows 95 Windows NT 4-14 Manuals, how to use Margins incorrect...
Page 150 Print quality customizing problems Print Quality setting Print speed Printable area setting 2-15 2-19 specifications Printer Printer and Option Information Printer Information tab Printer operation check Printer software Printer status Printing specifications Problems 2-19 Progress Meter Project types Proportional printing...
Page 151 Support System requirements Macintosh Windows Testing printer Text setting Text/Graph setting 2-11 Thickness lever 2-35 Transparencies Transporting printer Troubleshooting Uninstalling printer software User Defined paper sizes Utilities 6-18 4-14 Video camera images Watermark 4-11 choosing 1-10 printing on specifications 6-19 Macintosh Windows 3.1...
Page 152 Index Windows managing print jobs 4-14 network printing printer status, checking printing from Spool Manager 4-12 4-14 system requirements uninstalling printer software World Wide Web Yellow setting...

Epson STYLUS Photo EX User Manual

1 Basic Printing

2 Custom Printing

3 Printing on Special Media

4 Managing Print Jobs

6 Troubleshooting

Network Printing

Technical

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Summary of Contents for Epson STYLUS Photo EX

Table of Contents