Epson STYLUS Photo EX User Manual page 118

Troubleshooting
Only the P power light is on, but nothing prints
Possible cause
The interface cable is not
connected securely.
The printer has an internal
problem.
Your printer software or
application software is
installed incorrectly.
Your computer doesn't
have enough memory to
handle the data in the file
you are printing.
Printing is stalled.
Your printer can't use the
modem port (Macintosh).
The printer sounds as though it is printing, but nothing prints
Possible cause
The print head nozzles are
clogged.
One or both of the ink
cartridges are too old.
The S paper out light is flashing or on
Possible cause
If flashing, paper is
jammed.
If on, paper is used up or
loaded incorrectly.
Solution
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer's specifications. (Use a
fully shielded IEEE parallel cable on a PC or a Macintosh serial
cable.)
Turn off the printer and computer, disconnect the interface cable,
and run a printer check as described on page 6-3.
If you ran a printer check successfully, make sure your printer and
application software are installed correctly. If you're printing on a
network, you may need to set up your printer for network printing,
as described in Appendix A.
Try one of the following:
Reduce the resolution of your image.
Select fewer colors or a lower resolution for your monitor.
Add more memory to your computer.
In Windows, delete the stalled print jobs in Spool Manager; see
page 4-4 for instructions.
On a Macintosh, delete stalled print jobs using EPSON Monitor3
(see page 4-16) or open the Extensions folder, EPSON folder, and
Spool folder, and then delete any queued files.
If your Macintosh has a built-in modem, connect the printer to the
printer port.
Solution
Clean the print head. See page 5-1 for instructions. If this does not
work after two or three tries, see below.
Try cleaning the print head. If that doesn't work, replace the ink
cartridges as described on page 5-7.
Solution
Remove the paper and follow the guidelines for preventing jams
on page 6-16.
Load paper or remove the stack and reload it as described in the
Getting Started guide or on page 3-2. Then press the
button to turn off the light and resume printing.
6-10
E
load/eject