Xerox Phaser 3117 User Manual page 55

Problem
The printer The printer driver may
does not print. be incorrectly
(continued) installed.
The printer is
malfunctioning.
Paper does not Paper has not been
feed into the loaded correctly.
printer.
There is too much
paper in the tray.
The paper is too thick.
Print job is The job may be very
extremely complex.
slow.
If using Windows 98/
Me, the Spooling
Setting may be set
incorrectly.
Half the page The page layout is too
is blank. complex.
The page orientation
setting may be
incorrect.
The paper size and
the paper size settings
do not match.
The paper There is too much
keeps paper in the paper
jamming. tray.
An incorrect type of
paper is being used.
There may be debris
inside the machine.
5.4
S P
OLVING ROBLEMS
Possible Cause Solution
Reinstall the printer driver; see
Software User Guide. Try printing a
demo page.
Check the LEDs on the control panel to
determine if the printer is indicating a
system error.
Remove paper from the tray and reload it
correctly.
Remove excess paper from the tray.
Use only paper that meets the
specifications required by the printer.
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of the printer
is 16(A4) or 17(Letter) pages per minute.
From the Start menu, choose Settings
and Printers. Right-click the your
printer icon, choose Properties, click
the Details tab, and then choose the
Spool Settings button. Select the
desired spool setting.
Simplify the page layout and remove any
unnecessary graphics from the document.
Change the page orientation in your
application.
Ensure that the paper size in the print
settings matches the paper in the tray.
Remove excess paper from the tray.
If printing on special materials, use the
manual feed mode.
Use only paper that meets the
specifications required by the printer.
Open the front cover and remove the
debris.