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Contacting Customer Support
If your printer is not operating properly and you cannot solve
your problem with the troubleshooting information in this
guide and online help, contact customer support services for
assistance.
We will be able to help you much more quickly if you are able
to give the exact information indicated below.
Serial number of your printer:
(The serial number label is on the back of the printer.)
Printer model:
Brand and model of your computer:
Printer software version:
(See your Version menu.)
Version of Windows (95, 3.1, etc.) you are using now:
Version of software applications you normally use with
your printer:
For United Kingdom and the Republic of Ireland users
If you purchased your printer in the UK or the Republic of
Ireland, EPSON (UK) Limited provides a range of customer
services and technical support.
Note:
For customers in the Republic of Ireland, please use the correct dialing
codes when dialing the UK telephone numbers listed in the following
sections. For example the Enquiry Desk fax number, 01442 227271,
should be dialed as 0044 1442 227271 from the Republic of Ireland.
Troubleshooting
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