Where To Get Help; Epson Technical Support - Epson C120A User Manual

Electronic support services
Service
World Wide Web
EPSON Internet FTP
Site
EPSON Forum on
®
CompuServe
Automated telephone services
Service
EPSON SoundAdvice SM
EPSON FaxAdvice TM
EPSON Referral
Service

Where To Get Help

If you need help with your EPSON Stylus Scan or its drivers,
see the contact information below. For help with the EPSON
Smart Panel, PageManager, WinFax, eFax, or Adobe
PhotoDeluxe, see page 138 for contact information.

EPSON Technical Support

EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day, as listed in the following tables:
Access
From the Internet, you can reach EPSON's Home Page at
http://www.epson.com .
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto ftp.epson.com with the user
name anonymous and your e-mail address as the password.
Members of CompuServe can type GO EPSON at the menu prompt to
reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.
Access
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call (800) 922-8911.
Access EPSON's technical information library by calling (800) 922-8911 .
You must provide a return fax number to use this service.
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911 .
To speak to a technical support representative, dial:
U.S.: (562) 276-4382 (562) 276-4382, 6 (562) 276-4382 (562) 276-4382
Monday through Friday and 7
Canada: (905) 709-2567 (905) 709-2567, 6 (905) 709-2567 (905) 709-2567
Monday through Friday and 7
to 8 , Pacific Time,
AM PM
to 4 , Saturday
AM PM
to 8 , Pacific Time,
AM PM
to 4 , Saturday
AM PM
Solving Problems
137