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Maintenance and Transportation
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print head. This
unclogs the nozzles so they can deliver ink properly.
Cleaning the print head uses ink, so clean it only if print quality
declines. You can clean the print head in either of the following
ways:
With the Head Cleaning utility in your printer software (when
connected to a local port, not over a network)
Using the printer's control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility:
1
Make sure the printer is turned on but not printing, and the
B black and A color ink out lights are off.
2
Start an application and open a document.
3
Access the printer settings dialog box as described in
from Windows
or
4
Click the Utility tab (Windows) or the
(Macintosh). You see the Utility menu.
5
Click the Head Cleaning icon.
Printing from a
Macintosh.
Printing
Utility icon
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