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Paper jams inside the printer
Try this
Turn off your printer,
open the cover, and
remove all the paper
that's inside, including
any little pieces that
may have torn off.
Paper doesn't eject fully or is wrinkled
Possible cause
If the paper doesn't
eject fully, you may
have set the wrong
paper size.
If it's wrinkled when it
comes out, the paper
may be damp or too
thin.
Troubleshooting
Then do this
Load more paper in the printer, following the instructions in the Start
Here card and in
Media Loading and Handling
jams frequently, make sure you:
Use smooth, high-quality paper, loaded printable side up.
Fan the stack and then even the edges before loading it.
Load paper beneath the arrow mark on the left edge guide.
Adjust the left edge guide to fit the width of your paper.
Solution
Press the
E
load/eject button to eject the paper. Then make sure you
select the correct paper size in your printer software. See
Paper Size and Orientation Options
See the specifications in
print with, as well as environmental requirements for storage.
for instructions.
Paper
for ranges of paper thicknesses you can
Guidelines. If your paper
Selecting
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