In Case Of The Power Failure; Troubleshooting - TEC MA-1350-1 SERIES Owner's Manual

15. In Case of the Power Failure

If a power failure occurs during business hours, all sales
data stored in the memory are automatically protected
by the batteries installed in the register. When any data
was being printed on the power failure, the same data is
automatically printed at the power recovery. In case of
the power failure, it is suggested to check the receipt
print contents before you hand the receipt to the cus-
tomer.

16. Troubleshooting

The following are possible causes and measures against typical troubles. When a trouble occurs, refer to this
chapter to find a cause of the trouble, then take appropriate measures. If a trouble not described here occurs, or
a trouble still exists after taking the following measures, ask the store where purchased. In this case, inform the
store where purchased of your trouble in details.
If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.
Turn the power off, then contact your TOSHIBA TEC representative for assistance.
1. Trouble concerning Power Supply
2. Trouble concerning Printer
3. Trouble concerning Keyboard
4. Trouble concerning Drawer
5. Trouble concerning Display
6. Trouble during Normal Operations
7. Trouble in the REG Mode
8. Trouble in the SET Mode
1. Trouble concerning Power Supply
Power is not turned ON.
Cause 1: Register is not plugged in.
Measure: Plug in an outlet.
Cause 2: Control Lock is in the OFF position.
Measure: Turn the Control Lock to the positions other than OFF using the Control Key.
Cause 3: The outlet does not supply the power.
Measure: Use another outlet.
2. Trouble concerning Printer
Printer does not perform the paper feeding.
Cause 1: Paper roll is not placed correctly.
Measure: Place the paper roll correctly. (Refer to page 12.)
Cause 2: Paper fragment or foreign substance blocks the inside of the paper path.
Measure: Printer provided for this register is a precision machine, therefore ask the store where purchased.
Cause 3: Failure of the printer itself
Measure: Ask the store where purchased.
MEAT
MEAT
The same data
Power Failure Symbol
WARNING!
- 53 -
MA-1350-1 SERIES
7.00 TF
P.FAIL
7.00 TF
EO1-11126