Toshiba TECRA M9 User Manual

Toshiba TECRA M9 User Manual

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TECRA M9

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  • Page 1 User’s Manual TECRA M9...
  • Page 2: Table Of Contents

    Table of Contents Copyright..........vi Disclaimer .
  • Page 3 Battery ..........6-3 TOSHIBA Password Utility....... . . 6-10 Power-up modes.
  • Page 4 TOSHIBA support ........
  • Page 5 TECRA M9 Legal Footnotes Appendix K Non-applicable Icons*1 ........K-1 CPU*2.
  • Page 6: Copyright

    TECRA M9 Copyright © 2007 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 7: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus...
  • Page 8: Eu Declaration Of Conformity

    TECRA M9 EU Declaration of Conformity TOSHIBA declares, that this product conforms to the following Standards: Supplementary “The product complies with the requirements of Information: the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC.” This product is carrying the CE-Mark in accordance with the related European Directives.
  • Page 9: Japan Regulations

    TECRA M9 Network Compatibility Statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121. Germany ATAAB AN005,AN006,AN007,AN009,AN010 and DE03,04,05,08,09,12,14,17 Greece ATAAB AN005,AN006 and GR01,02,03,04...
  • Page 10: Type Of Service

    TECRA M9 This label is located on the module. Pursuant to FCC CFR 47, Part 68: When you are ready to install or use the modem, call your local telephone company and give them the following information: ■ The telephone number of the line to which you will connect the modem ■...
  • Page 11: Telephone Company Procedures

    FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 12: Instructions For Ic Cs-03 Certified Equipment

    TECRA M9 Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 13: Notes For Users In Australia And New Zealand

    TECRA M9 Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
  • Page 14 TECRA M9 ■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications: a/ There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and b/ The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the...
  • Page 15: Following Information Is Only For Eu-Member States

    TECRA M9 ■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired.
  • Page 16: Description On Laser Specification

    TECRA M9 This symbol may not stick depending on the country and region where you purchased. Description on Laser specification The optical disc drive such as DVD Super Multi drive that is used in this computer is equipped with laser. The classification label with the following sentence is affixed to the surface of the drive.
  • Page 17: Preface

    Preface Congratulations on your purchase of the TECRA M9 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TECRA M9 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 18 TECRA M9 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations.
  • Page 19 TECRA M9 Terminology This term is defined in this document as follows: Start The word "Start" refers to the " " button in ® Microsoft Windows Vista User’s Manual...
  • Page 20: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 21: Heat Injury

    TECRA M9 Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 22: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 23 TOSHIBA ConfigFree ■ TOSHIBA HDD Protection ■ TOSHIBA Disc Creator ■ Fingerprint Utility ■ Windows Mobility Center ■ Online Manual ■ TECRA M9 User's Manual (This manual) ■ Discs ■ Windows Anytime Upgrade DVD (Is included with some models) User’s Manual...
  • Page 24 Getting Started Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
  • Page 25: Connecting The Ac Adaptor

    ■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 26 Getting Started 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
  • Page 27: Opening The Display

    Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. 1. Slide the display latch on the front of the computer to unlatch the display panel. 2. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
  • Page 28: Turning On The Power

    Getting Started Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes for more information. ■...
  • Page 29: Sleep Mode

    Getting Started ■ Make sure the Hard Disk Drive and Ultra Slim Bay’s module indicators are off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. ■ Never turn off the power while an application is running. Doing so could cause loss of data.
  • Page 30 Getting Started ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). ■ To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time.
  • Page 31 Getting Started ■ When the computer is in Sleep Mode, the power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
  • Page 32: Restarting The Computer

    Getting Started To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( ) in the power management buttons ) and select Hibernate from the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
  • Page 33: System Recovery Options

    Getting Started System Recovery Options About 1.5GB hidden partition is allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted.
  • Page 34: System Recovery

    Getting Started System Recovery This section describes the creation of Recovery Discs and their use. Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■...
  • Page 35 Getting Started If your optical disc drive can only write to CDs, select 'CD' as the 'Disc Set' within the Recovery Disc Creator application. Otherwise, if your optical disc drive can write both CDs and DVDs, select the type of media you wish to create. Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden...
  • Page 36 2. While holding down F12 key on the keyboard, turn on your computer - when the In Touch with Tomorrow TOSHIBA logo screen appears, release the F12 key. 3. Use the left and right cursors key to select the CD-ROM icon from the menu.
  • Page 37: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix K or click the *1 above.
  • Page 38 The Grand Tour Wireless Slide this switch to the left to turn off Wireless communication LAN and Bluetooth functions. Slide it to the right switch to turn on the functions. Only some models are equipped with Bluetooth and Wireless LAN functions. ®...
  • Page 39: Left Side

    The Grand Tour Left side The following figure shows the computer’s left side. PC Card eject Modem jack Cooling vents PC Card slot button Universal Serial Bus Security lock slot SD Card slot (USB 2.0)port Figure 2-2 The left side of the computer Modem jack The modem jack lets you use a modular cable to connect the modem directly to a telephone line.
  • Page 40: Right Side

    The Grand Tour Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 41: Back

    The Grand Tour Ultra Slim Bay A DVD Super Multi drive and Ultra Slim Bay HDD Adaptor can be installed in the Ultra Slim Bay. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per...
  • Page 42: Underside

    The Grand Tour DC IN 15V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
  • Page 43 Hardware, Utilities and Options. ■ Only the TOSHIBA Express Port Replicator can be used with this computer. Do not attempt to use any other Port Replicator. ■ Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 44: Front With The Display Open

    (Not shown) AccuPoint AccuPoint control buttons Display hinge Fingerprint Stereo speaker Sensor (Left) TOSHIBA Assist Touch Pad button control buttons TOSHIBA Touch Pad Keyboard Presentation button Figure 2-6 The front of the computer with the display panel open Display hinges The display hinges allow the display panel to be position at a variety of easy-to-view angles.
  • Page 45 When power-off, Sleep Mode and Hibernation Mode, press this button to start the computer and launch the program. TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center. Pressing this button when an...
  • Page 46: Indicators

    The Grand Tour Memory module slot The slot A memory module is located here. The memory module slot allows for the installation, replacement and removal of additional memory module. Refer to the Additional memory module section in Chapter 3, Hardware, Utilities and Options. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel...
  • Page 47: Keyboard Indicators

    The Grand Tour Power The Power indicator normally glows green when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately one second on, two seconds off - both while the system is shutting down and while it remains turned off.
  • Page 48: Optical Disc Drives

    The Grand Tour CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Arrow mode Numeric mode indicator indicator Figure 2-9 Keypad overlay indicators Arrow mode When the Arrow mode indicator lights green, you can use the gray labeled keys on the keypad overlay as cursor keys.
  • Page 49: Writable Discs

    Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.
  • Page 50: Ac Adaptor

    The Grand Tour DVD Super Multi drive Double Layer The full-size DVD Super Multi drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
  • Page 51 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 52: Chapter 3 Hardware, Utilities And Options

    Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor The computer is equipped with one of the ® following Intel processors. ■ ®...
  • Page 53 Hardware, Utilities and Options Memory Slots 512, 1,024 or 2,048MB memory modules can be installed in the computer's two memory slots for a maximum of 4,096MB system memory. Video RAM The amount of Video RAM available is dependent on the computer's system memory. Start ->...
  • Page 54 Hardware, Utilities and Options Disks Hard disk drive This computer is equipped with one of the following hard disk drive types. The capacity of each hard disk drive model is different. ■ 80.0 billion bytes (74.53 GB) ■ 120.0 billion bytes (111.79 GB) ■...
  • Page 55 Hardware, Utilities and Options Legal Footnote (Graphics Processor Unit ("GPU")) For more information regarding the Graphics Processor Unit ("GPU"), please refer to the Legal Footnotes section in Appendix K or click the *7 above. Sound Sound system The integrated sound system provides support for the computer's internal speakers and microphone, as allowing an external microphone and headphones to be connected via the...
  • Page 56: Special Features

    DVD Super Multi drive and secondary hard disk drive. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 57 Hardware, Utilities and Options HDD automatic This feature automatically cuts off power to the hard disk drive when it is not accessed for a power off specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options.
  • Page 58 Hard Disk Drive (HDD) Protection section in Chapter 4, Operating Basics, for more details. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software.
  • Page 59: Toshiba Value Added Package

    Hardware, Utilities and Options TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with the Saver features of more various power supply managements. TOSHIBA Button This utility controls the following computer button Support functions.
  • Page 60: Utilities And Applications

    Video. Power-saving features may interfere with smooth playback. Bluetooth Stack for This software enables communication between Windows by Toshiba the computer and external Bluetooth devices such as printers and mobile phones. Bluetooth functions cannot be used in models that do not have a Bluetooth module installed.
  • Page 61 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 62 This has the same function as the Lock button at the bottom of the right pane in the start menu. ■ TOSHIBA Assist : This can be used to open TOSHIBA Assist if it is already installed in your computer. User’s Manual 3-11...
  • Page 63: Optional Devices

    The computer is equipped with a single PC Card slot that can accommodate a Type II format card. Any PC Card that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards.
  • Page 64: Removing A Pc Card

    Hardware, Utilities and Options 2. Press the PC Card gently to ensure a firm connection is made. PC Card slot PC Card Figure 3-1 Inserting the PC Card 3. After inserting the PC Card you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct.
  • Page 65 Hardware, Utilities and Options SD/SDHC Card Set the SD Card type SD memory cards and SDHC memory cards in the SD Card slot. Keep foreign objects out of the SD Card slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard.
  • Page 66 Hardware, Utilities and Options Removing an SD/SDHC Card To remove an SD/SDHC Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to SD Memory Card and click the left Touch Pad control button. 3.
  • Page 67: Media Care

    TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows. In order to run the TOSHIBA SD Memory Card Format utility, click Start -> All Programs -> TOSHIBA -> Utilities -> SD Memory Card Format.
  • Page 68: Additional Memory Module

    You can access the inserted memory modules efficiently in dual channel. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
  • Page 69 Hardware, Utilities and Options Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flashes (on for 0.5 seconds, off for 0.5 seconds) in the following ways; ■...
  • Page 70 Hardware, Utilities and Options Use a point size 0 Phillips screwdriver. 8. Lift up the back of the keyboard, rotate it toward you and lay in face down on the palm rest. ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard.
  • Page 71 Hardware, Utilities and Options 10. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. Slot A Figure 3-8 Installing the memory module ■...
  • Page 72 Hardware, Utilities and Options 12. Tuck the keyboard ribbon cable into the groove under the memory module cover. Memory module cover Screws Keyboard ribbon cable Figure 3-9 Seating the memory module cover 13. Insert the tabs on the front of the keyboard into the corresponding notches on the computer and place the keyboard down.
  • Page 73 Hardware, Utilities and Options Removing a memory module (Slot A) The slot A is reserved for main memory. Use the slot B for expanded memory. If only one card is installed, use the slot A. To remove the memory module, follow the steps as detailed below: 1.
  • Page 74 Hardware, Utilities and Options Installing a memory module (Slot B) To install a memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 1, Getting Started if required).
  • Page 75 Hardware, Utilities and Options ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. ■...
  • Page 76 Hardware, Utilities and Options 3. Turn the computer upside down and remove the battery pack (refer to Replacing the battery pack section in Chapter 6, Power and Power-Up Modes, if required). 4. Loosen the screw securing the memory module cover in place - please note that this screw is attached to the cover in order to prevent it from being lost.
  • Page 77: Hard Disk Drive Pack

    Hardware, Utilities and Options Hard disk drive pack An extra hard disk drive expands the flexibility of your system and allows you to carry your data separately without having to carry the computer. Use a point size 0 Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads.
  • Page 78: Installing The Hard Disk Drive Pack

    Hardware, Utilities and Options 7. With the hard disk drive in a vertical position, lift it straight up and away from the connector. Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
  • Page 79 Hardware, Utilities and Options 4. With the connector connected, lower the hard disk drive down to the storage position. Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
  • Page 80: Ultra Slim Bay Hdd Adaptor

    Hardware, Utilities and Options Ultra Slim Bay HDD Adaptor You can increase your computer’s data storage capacity by installing an additional 100.0 billion bytes (93.16 GB) hard disk drive in the Ultra Slim Bay. To install a hard disk drive in the Ultra Slim Bay HDD Adaptor follow the steps below.
  • Page 81: External Monitor

    Hardware, Utilities and Options 3. Close the lid and slide the lock to the lock position. Figure 3-21 Closing the lid For details on inserting the Ultra Slim Bay HDD Adaptor in the computer’s Ultra Slim Bay slot, refer to Chapter 4, Operating Basics.
  • Page 82: Usb Fdd Kit

    Hardware, Utilities and Options When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device. In the event that you find that there are issues getting an image displayed on the correct monitor, you should consider using the FN + F5 hot key to change the display settings (if you then disconnect the external monitor before you turn the computer's power off, be sure to press FN + F5 hot key again to...
  • Page 83 Hardware, Utilities and Options Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port. Make sure the connector is properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins.
  • Page 84 There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise.
  • Page 85 Hardware, Utilities and Options Connecting 1. Make sure the connectors are properly aligned and plug the i.LINK (IEEE1394) cable into the computer. i.LINK (IEEE1394) port i.LINK (IEEE1394) connector Figure 3-25 Connecting the i.LINK (IEEE1394) cable into the computer 2. Plug the other end of the cable into the device. Note the following when you use i.LINK: ■...
  • Page 86: Serial Port

    Figure 3-26 Connecting the serial connector to the serial port TOSHIBA Express Port Replicator In addition to the ports available on the computer, the TOSHIBA Express Port Replicator. The TOSHIBA Express Port Replicator connects directly to the docking interface on the underside of the computer. The AC adaptor connects the TOSHIBA Express Port Replicator to a power source.
  • Page 87: Security Lock

    Hardware, Utilities and Options The following ports are available on the TOSHIBA Express Port Replicator. ■ RJ45 LAN jack ■ External monitor port ■ DC IN 15V jack ■ Security lock slot ■ Universal Serial Bus 2.0 port (four) ■...
  • Page 88: Optional Accessories

    , you are able to read and write to diskettes that have already been formatted. TOSHIBA Express The TOSHIBA Express Port Replicator provides Port Replicator the ports available on the computer in addition to a digital visual interface (DVI) port, External monitor port, four Universal Serial Bus ports (USB 2.0) and a LAN jack.
  • Page 89 Hardware, Utilities and Options Ultra Slim Bay options The following modules can be installed in the Ultra Slim Bay. All other modules are options. Ultra Slim Bay HDD An adaptor lets you install an optional hard disk Adaptor drive described in Ultra Slim Bay HDD Adaptor.
  • Page 90: Chapter 4 Operating Basics

    This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device The computer is equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick.
  • Page 91: Using The Accupoint

    Operating Basics You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination.
  • Page 92: Using The Fingerprint Sensor

    Operating Basics 2. Position a new cap on the peg and press it into place. The peg is square, so be careful to align the cap’s square hole with the peg. Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints.
  • Page 93 Operating Basics ■ Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
  • Page 94: How To Delete The Fingerprint Data

    Operating Basics Observe the following to improve the fingerprint recognition success rate. ■ Enroll two or more fingers. ■ Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. ■ Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate.
  • Page 95 Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 96: Windows Logon Via Fingerprint Authentication

    Operating Basics You are also able to start the User Enrollment Wizard by using the following methods. ■ Click the Protector Suite QL icon in the Task Bar. ■ Swipe your finger across the Fingerprint Sensor. 2. Click Next. 3. At the User's Password screen which is then displayed, you should ensure that the same Windows username is displayed before entering the appropriate password into the Enter your password field.
  • Page 97 ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Power-on Security and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 98 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 99: Changing Ultra Slim Bay Modules

    Operating Basics Changing Ultra Slim Bay modules This section explains how to change modules in the Ultra Slim Bay. The illustrations show replacement of the optical disc drive with the Ultra Slim Bay HDD Adaptor. Therefore, the text refers to those modules. However, the procedures are the same for any of the modules: DVD Super Multi drive and HDD adaptor.
  • Page 100: Using Optical Disc Drives

    Operating Basics Inserting a module Insert the Ultra Slim Bay HDD Adaptor as described below. 1. Insert the Ultra Slim Bay HDD Adaptor in the computer as shown below and press until the ejector clicks. 2. Remove the Ultra Slim Bay lock screw from the Unlock position. 3.
  • Page 101 Operating Basics 2. Grasp the disc tray gently and pull until it is fully opened. Eject button Disc tray Figure 4-6 Pressing the eject button and pulling the disc tray open 3. Lay the CD/DVD, label side up, in the disc tray. Laser lens Figure 4-7 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend...
  • Page 102: Removing Discs

    Operating Basics 4. Press gently at the center of the CD/DVD until you feel it click into place. The CD/DVD should lie below the top of the spindle, flush with the spindle base. 5. Push the center of the disc tray to close it. Press gently until it locks into place.
  • Page 103 Operating Basics 2. The CD/DVD extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the CD/DVD. Figure 4-9 Removing a CD/DVD 3. Push the center of the disc tray to close it. Press gently until it locks into place.
  • Page 104: Writing Cd/Dvds On Dvd Super Multi Drives

    Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. ■...
  • Page 105: Before Writing Or Rewriting

    RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., LTD.
  • Page 106 Operating Basics DVD+RW: MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co., Ltd. Hitachi Maxell Ltd. ■ This drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media).
  • Page 107: When Writing Or Rewriting

    CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 108: Toshiba Disc Creator

    CD Player' function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. ■...
  • Page 109: Data Verification

    Operating Basics ■ You might not be able to use the 'Disc Backup' function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 110: Media Care

    Operating Basics Media care This section provides tips on protecting data stored on your CD's, DVD's and floppy diskettes. Handle your media with care. Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it. CD/DVDs 1.
  • Page 111: Sound System

    Operating Basics 8. Data may be lost if the floppy diskette is twisted, bent, or exposed to direct sunlight, extreme heat or cold. 9. Do not place heavy objects on your floppy diskettes. 10. Do not eat, smoke, or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface.
  • Page 112 Operating Basics Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. 1. Right click on the speaker icon on the taskbar, and select Playback Devices from the sub menu. 2. Select Speakers, and click Properties. 3.
  • Page 113: Modem

    5. On the Advanced tab, select “2 channel, 16 bit, 48000 Hz (DVD Quality)” in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply.
  • Page 114: Properties Menu

    Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...
  • Page 115: Modem Selection

    Operating Basics Location list for region selection. Displays a sub-menu appears which details location information. Open dialog box, if the modem and Telephony Current Location region code do not match. Displays a warning if the current settings for both region code and telephony location are different.
  • Page 116 Operating Basics 2. Plug the other end of the modular cable into a telephone jack. Telephone jack Modem jack Modular cable Figure 4-11 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected.
  • Page 117: Wireless Communications

    Operating Basics Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. ■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 118: Bluetooth Wireless Technology

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology ®...
  • Page 119: Wireless Communication Switch

    ® ® This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic ® devices that use Bluetooth , other than TOSHIBA notebook computers. ®...
  • Page 120: Lan

    Operating Basics Wireless communication Indicator The wireless communication indicator shows the status of the computer's wireless communication functions. Indicator status Indication Indicator off The wireless communication switch is off - no wireless functionality is available. Indicator glows Wireless communication switch is on. Wireless LAN or Bluetooth is turned on by an application.
  • Page 121: Connecting The Lan Cable

    Operating Basics Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
  • Page 122: Computer Handling

    Operating Basics Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: Make sure the LAN Active indicator (orange LED) is out before you disconnect the computer from the LAN. 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector.
  • Page 123: Using The Hard Disk Drive (Hdd) Protection

    This function does not guarantee that the hard disk drive will not be damaged. ■ The secondary hard disk drive is not supported by the TOSHIBA HDD protection function. When vibration is detected, a message will be displayed on the screen, and the icon in the taskbar notification area will change to the protection state.
  • Page 124: Taskbar Icon

    TOSHIBA HDD Protection is disabled. TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start -> All Programs -> TOSHIBA -> Utilities -> HDD Protection Setting.
  • Page 125: Heat Dispersal

    Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 126: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
  • Page 127: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 128: Hot Keys

    The Keyboard Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay section in this chapter for more...
  • Page 129 The Keyboard Sleep: Pressing FN + F3 switches the system to Sleep mode. Hibernate: Pressing FN + F4 switches the system to Hibernate mode. Output: Pressing FN + F5 changes the active display device. Brightness Down: Pressing FN + F6 decreases the computer's display panel brightness in individual steps.
  • Page 130: Windows Special Keys

    Fn Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
  • Page 131: Keypad Overlay

    The Keyboard Keypad overlay Your computer's keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
  • Page 132: Generating Ascii Characters

    The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
  • Page 133: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 134: Monitoring Of Power Condition

    Power and Power-Up Modes Table 6-1 Power conditions continued Power on Power off (no operation) Battery charge • Operates adaptor is above low • LED: Battery off battery trigger DC IN off connected point Battery charge • Operates is below low •...
  • Page 135: Battery

    Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. Flashing orange Indicates a problem with the power supply.
  • Page 136 Power and Power-Up Modes Extended Capacity Battery Pack (Included with some models, or option) The Extended Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory. High Capacity Battery Pack (Included with some models, or option) The High Capacity Battery Pack is included with some models, or can be purchased separately as an optional accessory.
  • Page 137: Charging The Batteries

    ■ The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 138: Battery Charging Notice

    Power and Power-Up Modes Time Refer to User Information Guide about Charging time. Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
  • Page 139: Maximizing Battery Operating Time

    Power and Power-Up Modes Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■...
  • Page 140: Replacing The Battery Pack

    Power and Power-Up Modes 4. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power. The DC IN indicator should glow green, and the Battery indicator should glow orange to indicate that the battery pack is being charged, however, in the event that DC IN indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and...
  • Page 141: Installing The Battery Pack

    Power and Power-Up Modes 6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3). Battery release latch Battery pack Battery lock Figure 6-1 Releasing the battery pack Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery...
  • Page 142: Toshiba Password Utility

    Power and Power-Up Modes TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items: Start ->...
  • Page 143 ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 144: Supervisor Password

    Register, delete or change the Supervisor Password. ■ Create or invalidate a Supervisor Password token. This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens, including user and supervisor tokens. ■ Specify restrictions for general users.
  • Page 145: Power-Up Modes

    Power and Power-Up Modes Power-up modes The computer has three different power-up modes as follows: ■ Boot Mode : The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off.
  • Page 146: Chapter 7 Hw Setup & Bios Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, Boot Priority, Keyboard, CPU, LAN, Device Config and USB) to allow specific functions of the computer to be configured.
  • Page 147: Power On Display

    HW Setup & BIOS Setup General This window displays the BIOS version and contains two buttons : Default and About. Return all HW Setup values to the factory Default settings. Display the HW Setup version. About Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
  • Page 148: Boot Priority

    HW Setup & BIOS Setup Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: FDD −> HDD −> CD- The computer looks for bootable files on devices ROM −>...
  • Page 149 HW Setup & BIOS Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in hard disk drive, Ultra Slim Bay hard disk drive, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
  • Page 150 HW Setup & BIOS Setup ■ If a boot command is not found on the first detected hard disk drive, the system will not boot from next hard disk drive in the list, instead it will search for the next device in the Boot Priority list and startup from this as appropriate.
  • Page 151 HW Setup & BIOS Setup This function allows you to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: The processor's power consumption and Dynamically automatic clock speed switching functions are Switchable...
  • Page 152: Device Config

    HW Setup & BIOS Setup Built-in LAN This feature enables or disables the Built-in LAN. Enables Built-in LAN functions (Default). Enabled Disables Built-in LAN functions. Disabled Device Config Device Configuration This option allows you to set how the computer's hardware devices will be configured.
  • Page 153: Bios Setup Program

    ■ In most cases, changes to the system's configuration should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, Windows Device Manager and so forth. If you make changes to the configuration through the BIOS setup program, please be aware that the configuration set through the Windows applications will take priority.
  • Page 154: Virtualization Technology

    Registered The User Password and Supervisor Password configured in BIOS SETUP can also be changed or deleted using the TOSHIBA Password Utility. When unable to perform the following operations, use the TOSHIBA Password Utility to change the configuration or delete the Supervisor Password.
  • Page 155 HW Setup & BIOS Setup The Enabled command allows use of the Intel Virtualization Technology. Enables Virtualization Technology. Enabled Disables Virtualization Technology (Default). Disabled Enhanced C-States This feature enables or disables the Enhanced C-States. This lowers the power consumption (Default). Enabled This does not lower the power consumption.
  • Page 156: Lcd Display Stretch

    HW Setup & BIOS Setup Critical Battery Wake-up Configures what action is taken when the remaining battery power is close to running out while the system is in Sleep Mode. This setting is only available when the Critical battery action in Windows is set to Hibernate (Default).
  • Page 157: Diagnostic Mode

    HW Setup & BIOS Setup Clear TPM Owner This setting is used to erase the data stored as part of the Trusted Platform Module, as would be required, for example, when disposing of the computer or when the owner of the computer changes. Once this operation is carried out, the Trusted Platform Module configuration settings are erased such that any encrypted data can no longer be decrypted and the files can no longer be read.
  • Page 158: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 159: Preliminary Checklist

    Troubleshooting Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
  • Page 160: Hardware And System Checklist

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 161: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
  • Page 162: Ac Power

    Troubleshooting Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking. blinks orange It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or...
  • Page 163 Troubleshooting Problem Procedure Battery doesn’t charge If the battery is completely discharged, it will not when the AC adaptor is begin charging immediately, in these instances attached (Battery you should wait a few minutes before trying again. indicator does not glow If the battery still does not charge, you should orange).
  • Page 164: Real Time Clock

    Password Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes for further information. Keyboard Keyboard problems can be caused by the setup and configuration of the...
  • Page 165: Hard Disk Drive

    Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 166: Dvd Super Multi Drive

    Troubleshooting Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility.
  • Page 167: Usb Floppy Diskette Drive

    Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Recordable DVD: DVD-R/-R DL, DVD+R/+R DL, DVD-RW, DVD+RW, DVD-RAM Check the region code on the DVD.
  • Page 168: Pc Card

    Troubleshooting PC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure PC Card error occurs Remove the PC Card from the computer and then reinsert it in order to ensure it is firmly connected. In the event that the PC Card is attached to an external peripheral device, ensure that this connection is properly made.
  • Page 169: Dual Pointing Device

    Troubleshooting Dual Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad/AccuPoint Problem Procedure Either the Touch Pad Check the Device Select settings. or the AccuPoint does Click Start ->...
  • Page 170: Usb Mouse

    Troubleshooting Problem Procedure The reaction of Touch Adjust the touch Sensitivity. pad is either too 1. Click Start -> Control Panel -> Hardware sensitive or not and Sound -> Mouse icon. sensitive enough. 2. Within the Mouse Properties window, click the Advanced tab.
  • Page 171: Fingerprint Sensor

    Troubleshooting Problem Procedure The mouse pointer The elements of the mouse responsible for moves erratically detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 172: Usb Device

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 173 Troubleshooting Problem Procedure An error will occur if a Remove the memory module from Slot B and memory module is insert it into Slot A. inserted into Slot B while no memory module is inserted in Slot A. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
  • Page 174 Troubleshooting External monitor Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.
  • Page 175: I.link (Ieee1394) Device

    Troubleshooting i.LINK (IEEE1394) device Problem Procedure i.LINK device does not Make sure the cable is securely connected to the function computer and to the device. Make sure the device’s power is turned on. Reinstall the drivers. Open the Windows Control Panel and double-click the Add Hardware icon.
  • Page 176: Wireless Lan

    Troubleshooting Problem Procedure Character display In data transmission, make sure the parity bit and becomes garbled stop bit settings correspond with those of the during a remote computer. communication Check the flow control and communication session protocol. You cannot receive an Check the rings before auto answer setting in incoming call your communications application.
  • Page 177: Recovery Discs

    You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Disposing of the computer and the computer's batteries ■ Discard this computer in accordance with applicable laws and regulations.
  • Page 178: Toshiba Support

    All data deletion costs will be borne by you. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call...
  • Page 179 Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.
  • Page 180: Appendix A Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Refer to User Information Guide about Weight and Size. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% Thermal Gradient 20°C per hour maximum Wet-bulb...
  • Page 181 Specifications Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 V DC 5.0 amperes Built-in Modem Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command...
  • Page 182 Specifications Communication Data transmission and reception speed 300/1200/2400/4800/7200/9600/12000/14400/16 800/19200/21600/24000/26400/28800/31200/33 600 bps Data reception only with V.90 28000/29333/30666/32000/33333/34666/36000/ 37333/38666/40000/41333/42666/44000/45333/ 46666/48000/49333/50666/52000/53333/54666/ 56000 bps 2400/4800/7200/9600/12000/14400 bps Transmitting level -10 dBm Receiving level -10 to -40 dBm Input/output 600 ohms ±30% impedance Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis...
  • Page 183: Display Controller And Video Mode

    Appendix B Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 184 Appendix C AT Commands In most cases, you will not need to type AT commands manually. However, there might be some occasions when you will need to do so. This chapter describes AT commands for data mode. Fax and voice commands are taken care of by application software.
  • Page 185 AT Commands Answer command This command instructs the modem to go off-hook and answer an incoming call. Communication standard setting This command determines the communication standard CCITT or Bell. Selects CCITT V.22 mode when the modem is at 1200 bps. Selects Bell 212A when the modem is at 1200 bps (default).
  • Page 186 AT Commands Disables echo to the computer. Enables echo to the computer (default). Result Codes: n=0,1 ERROR Otherwise Hook control This command instructs the modem to go on-hook to disconnect a call, or off-hook to make the phone line busy. Modem goes on-hook (default).
  • Page 187 AT Commands Result Codes: n=0,1,2,3 ERROR Otherwise Modulation handshake This command controls whether or not the local modem performs a negotiated handshake at connection time with the remote modem when the communication speed of the two modems is different. When originating or answering, this is for handshake only at the communication standard specified by S37 and the ATB command.
  • Page 188 AT Commands Result Codes: n=0,1 ERROR Otherwise Select tone dialing This command instructs the modem to send DTMF tones while dialing. Dialed digits are tone dialed until a P command or dial modifier is received. This is the default setting. DCE response format This command controls whether result codes (including call progress and negotiation progress messages) are displayed as words or their numeric...
  • Page 189 AT Commands Dial tone detect Disabled:The modem dials a call regardless of whether it detects a dial tone. Enabled:The modem dials only upon detection of a dial tone, and disconnects the call if the dial tone is not detected within 10 seconds.
  • Page 190 AT Commands &D2 If the DTR signal is not detected while in on-line data mode, the modem disconnects (default). &D3 Reset on the on-to-off DTR transition. Result Codes: n=0,1,2,3 ERROR Otherwise &F Load factory settings This command loads the configuration stored and programmed at the factory.
  • Page 191 AT Commands &Tn Self-test commands These tests can help to isolate problems if you experience periodic data loss or random errors. &T0 Abort. Stops any test in progress. &T1 Local analog loop. This test verifies modem operation, as well as the connection between the modem and computer. Any data entered at the local DTE is modulated, then demodulated, and returned to the local DTE.
  • Page 192 AT Commands V.42, MNP, or buffered (default). The modem attempts to connect in V.42 error control mode. If this fails, it attempts to connect in MNP mode. If this fails, it connects in buffer mode and continues operation. This is also known as V.42/MNP auto reliable mode (same as &Q5).
  • Page 193: Appendix D S-Registers

    Appendix D S-registers S-registers contain the settings that determine how a number of functions of the internal modem operate. For example, how many times to let the telephone ring before the modem answers and how long to wait before it hangs up if a connection fails.
  • Page 194 S-registers Range:0-255 Default:0 Units:rings Ring counter This register is read only. The value of S1 is incremented with each ring. If no ring occurs over a six-second interval, this register is cleared. Range:0-225 Default:0 Units:rings AT escape character (user defined) This register determines the ASCII values used for an escape sequence.
  • Page 195 S-registers Command line editing character (user defined) This register sets the character recognized as a backspace and pertains to asynchronous only. The modem will not recognize the backspace character if it is set to a value that is greater than 32 ASCII.
  • Page 196 S-registers Comma pause time This register sets the time, in seconds, that the modem must pause when it encounters a comma (,) in the dial command string. In some countries/regions, S8 will set both wait before dialing and comma pause time. Range:0-255 Default:2 Units:seconds...
  • Page 197: At Command Set Result Codes

    S-registers S37 = 10 12000 bps S37 = 11 14400 bps S37 = 12 16800 bps S37 = 13 19200 bps S37 = 14 21600 bps S37 = 15 24000 bps S37 = 16 26400 bps S37 = 17 28800 bps S37 = 18 31200 bps S37 = 19...
  • Page 198 S-registers CONNECT 4800 EC* Connection at 4800 bps CONNECT 9600 EC* Connection at 9600 bps CONNECT 14400 EC* Connection at 14400 bps CONNECT 19200 EC* Connection at 19200 bps CONNECT 7200 EC* Connection at 7200 bps CONNECT 12000 EC* Connection at 12000 bps CONNECT 16800 EC* Connection at 16800 bps CONNECT 300 EC*...
  • Page 199: V.90 Mode

    Appendix E V.90 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56kbps (kilobits per second) when connected to an Internet service provider that supports V.90. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably.
  • Page 200 V.90 Table E-1 Result codes for a V.90 connection Result code Description CONNECT 32000 EC* Connection at 32000 bps CONNECT 36000 EC* Connection at 36000 bps CONNECT 40000 EC* Connection at 40000 bps CONNECT 44000 EC* Connection at 44000 bps CONNECT 48000 EC* Connection at 48000 bps CONNECT 52000 EC*...
  • Page 201: At Command

    V.90 * EC stands for the Error Control method, which appears only when the extended result codes configuration option is enabled. EC is replaced by one of the following symbols, depending on the error control method used. V42bis V.42 error control and V.42bis data compression V.42 error control only NoEC No error control protocol...
  • Page 202: Wireless Lan

    Appendix F Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor PCI Express Mini Card ■ IEEE 802.11 Standard for Wireless LANS Compatibility ■...
  • Page 203: Radio Characteristics

    Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 204: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 205 Wireless LAN ■ In a Wireless LAN Access Point, the Wireless LAN card will use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. Wireless IEEE 802.11 Channels Sets (Revision A and N Draft Ver. 1.0) Frequency Range 5150-5850 MHz Channel ID...
  • Page 206 Wireless LAN 5805 5825 User’s Manual...
  • Page 207: Appendix G Intel ® Matrix Storage Manager

    Appendix G ® Intel Matrix Storage Manager If you are installing the operating system on a computer system which is ® configured for AHCI mode, you must pre-install the Intel Matrix Storage Manager driver using the F6 installation method described in the Manually Setting up Windows (Windows Vista™) Manually Setting up Windows...
  • Page 208: Manually Setting Up Windows Manually (Windows Xp

    Intel® Matrix Storage Manager Windows Setup Procedure 1. Connect the USB floppy diskette drive and insert the above disk. 2. Insert the Windows Setup DVD into the optical disc drive and boot the computer from the DVD. The Windows Setup program will start. 3.
  • Page 209: How To Install Intel Matrix Storage Manager On Windows Xp Or Windows Vista

    Intel® Matrix Storage Manager 3. When the message "Press F6 if you need to install a third party SCSI or RAID driver" appears on the screen, press the F6 key. 4. When the message "Setup will load support for the following mass storage device(s):"...
  • Page 210: Appendix H Bluetooth Wireless Technology Interoperability

    Bluetooth wireless technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ■ Bluetooth Specification Ver. 2.0+EDR, as defined and approved by The Bluetooth Special Interest Group.
  • Page 211 ® Always use Bluetooth Cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA PC product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe http://www.pc.support.global.toshiba.com in the United States for more...
  • Page 212: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 213 ■ Consult the dealer or an experienced radio/TV technician for help. TOSHIBA is not responsible for any radio or television interference caused ® by unauthorized modification of the devices included with this Bluetooth Card from TOSHIBA, or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA.
  • Page 214 FCC radio frequency exposure limits. Nevertheless, the ® Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used in this device are located at the upper edge of the LCD screen, and this device has been tested as portable device as defined in Section 2.1093 of FCC rules when the LCD screen is rotated 180 degree...
  • Page 215: Using Bluetooth Card From Toshiba Equipment In Japan

    3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 216: Device Authorization

    Bluetooth wireless technology Interoperability Device Authorization This device obtains the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law. The Name of the radio equipment: EYXF3CS JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D05-0074001...
  • Page 217: Ac Power Cord And Connectors

    Appendix I AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters...
  • Page 218 AC Power Cord and Connectors Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2- 15P (250V) or 1-15P (125V) and three pin plug configuration must be 6- 15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 219: Toshiba Anti-Theft Protection Timer

    BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility. The settings can only be activated or modified by a user with supervisor authority.
  • Page 220: Appendix K Legal Footnotes

    Appendix K Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 221: Memory (Main System)*3

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact Toshiba technical service and support, refer to TOSHIBA support section in Chapter 8 Troubleshooting for more information.
  • Page 222: Battery Life*4

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 223: Wireless Lan*8

    Legal Footnotes Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 224: Glossary

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange BIOS: basic input output system CD-ROM: Compact Disc-Read Only Memory CD-RW: Compact Disc-ReWritable...
  • Page 225 WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array AccuPoint: A pointing device integrated into the TOSHIBA computer keyboard. adaptor: A device that provides an interface between two dissimilar electronic devices. For example, the AC adaptor modifies the power from a wall outlet for use by the computer.
  • Page 226 Glossary ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements. antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games.
  • Page 227 Glossary byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory.
  • Page 228 Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component.
  • Page 229 Glossary delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program that controls communication between a specific peripheral device and the computer. The CONFIG.SYS file contains device drivers that MS-DOS loads when you turn the computer on. dialog box: A window that accepts user input to make system settings or record other information.
  • Page 230 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 231 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 232 Glossary I/O devices: Equipment used to communicate with the computer and transfer data to and from it. jumper: A small clip or wire that allows you to change the hardware characteristics by electrically connecting two points of a circuit. K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power.
  • Page 233 Glossary microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode: A method of operation, for example, the Boot Mode, Sleep Mode or the Hibernation Mode.
  • Page 234 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
  • Page 235 Glossary RGB: Red, green, and blue. A device that uses three input signals, each activating an electron gun for a primary additive color (red, green, and blue) or port for using such a device. See also CRT. RJ45: A modular LAN jack. ROM: Read Only Memory: A nonvolatile memory chip manufactured to contain information that controls the computer’s basic operation.
  • Page 236 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage.
  • Page 237: Index

    Boot Priority 7-3 problems 8-14 using 4-3 Floppy diskette care 4-21 Cleaning the computer 4-33 FN + 1 (TOSHIBA Zooming Utility reduce) Cooling vents 2-3 FN + 2 (TOSHIBA Zooming Utility enlarge) DC IN indicator 2-10, 6-3 FN + Enter 5-3...
  • Page 238 Power Plan 5-3 active indicator 2-5 Sleep 5-4 cable types 4-31 TOSHIBA Zooming Utility (enlarge) connecting 4-32 disconnecting 4-33 TOSHIBA Zooming Utility (reduce) 5-5 jack 2-5 Touch Pad 5-4 Link indicator 2-5 Wireless 5-4 problems 8-19 Zoom 5-4 HW Setup...
  • Page 239 SD/SDHC Card 8-11 Self test 8-4 Password Sound system 8-16 power on 3-6 System start-up 8-4 problems 8-7 TOSHIBA support 8-21 Starting the computer by 6-12 Touch Pad 8-12 Supervisor 6-12 USB device 8-15 user 6-10 USB floppy diskette drive 8-10...
  • Page 240 TOSHIBA HDD Protection 3-7 TOSHIBA Mic Effect 3-10 TOSHIBA PC Diagnostic Tool 3-8 TOSHIBA Presentation button 3-5 TOSHIBA SD Memory Boot Utility 3-10 TOSHIBA SD Memory Card Format 3-10 TOSHIBA Value Added Package 3-8 TOSHIBA Zooming Utility 3-8 Ultra Slim Bay 2-5...

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