Toshiba TECRA M9 Maintenance Manual
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Toshiba TECRA M9 Maintenance Manual

Personal computer
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Table of Contents

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See also: User Manual
Toshiba Personal Computer
TECRA M9
Maintenance Manual
Smart card including (Ｒev C)
3G card including (Ｒev D)
The Debug method addition (Ｒev E)
TOSHIBA CORPORATION
File Number 960-631
[CONFIDENTIAL]

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Table of Contents
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Summary of Contents for Toshiba TECRA M9

  • Page 1 Toshiba Personal Computer TECRA M9 Maintenance Manual Smart card including (Ｒev C) 3G card including (Ｒev D) The Debug method addition (Ｒev E) TOSHIBA CORPORATION File Number 960-631 [CONFIDENTIAL]...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the TECRA M9 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA M9 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 6 3.5-inch Floppy Disk Drive (USB External) ............1-15 2.5-inch Hard Disk Drive..................1-16 DVD-Super Multi Drive ..................1-17 Keyboard........................1-18 TFT Color Display....................1-19 Power Supply ......................1-22 Power Supply ......................1-27 1.10 Batteries ........................1-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 7: Table Of Contents

    2.13 Wireless LAN Troubleshooting................2-51 2.14 3G Troubleshooting ....................2-54 2.15 Sound Troubleshooting.................... 2-56 2.16 SD Card Slot Troubleshooting................. 2-59 2.17 Fingerprint sensor Troubleshooting................. 2-60 2.18 SmartCard Slot Troubleshooting (SmartCard model only) ........2-70 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 8 Wireless LAN Test Program (Intel-made b/g,a/b/g Setting up of REF PC).... 3-61 3.27 Wireless LAN Test Program on DUT PC(Intel-made)..........3-66 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-74 3.29 Sound Test program....................3-81 3.30 3G Test program ...................... 3-82 3.31 SETUP ........................3-83 viii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 9 North bridge heat sink/CPU heat sink/Fan/CPU ............. 4-65 4.24 LCD unit/FL inverter ....................4-72 4.25 LCD cable ........................ 4-81 4.26 Wireless LAN antenna/Bluetooth antenna............... 4-82 4.27 Hinge........................4-84 4.28 Speaker........................4-87 4.29 Fluorescent Lamp..................... 4-90 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 10 Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures ................. H-1 Appendix I Reliability......................I-1 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 11: Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 12 1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 13 LCD Module ..................1- 19 1.7.2 FL Inverter Board ................1- 21 Power Supply......................1- 22 Batteries........................1- 27 1.12.1 Main Battery ..................1- 27 1.12.2 Battery Charging Control..............1- 28 1.12.3 RTC battery..................1- 29 1.10 AC Adaptor ......................1- 30 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 1-iii...
  • Page 14 Power supply output rating................1- 22 Table 1-7 Battery specifications ..................1- 26 Table 1-8 Time required for charges ................1- 27 Table 1-9 RTC battery charging/data preservation time..........1- 28 Table 1-10 AC adapter specifications................1- 29 1-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 15: Features

    In the case of Processor which built in 2MB L2 cache memory These processors operate at 800MHz bus clock. Chipset The TECRA M9 is Equipped with Intel Crestline-GM as North Bridge, Intel ICH8M as South Bridge and PCI7412 as Card Controller. VGA Controller An internal Graphics Controller in North Bridge is used.
  • Page 16 101- or 102-key enhanced keyboard. TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows. The pointer control stick and AccuPoint enables convenient control of the cursor.
  • Page 17 Personal Digital Assistants, which use SD Card flash-memory. Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 18 V.90 and V.92 are supported only in USA, Canada and Australia. Only V.90 is available in other regions. Internal LAN The computer is equipped with LAN circuits that support Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). It also supports Wakeup on LAN (WOL), Magic Packet and LED. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 19 This button switches the display between internal display, external display, simultaneous display and multi-monitor display. TOSHIBA Assist button When this button is pressed during power-on, the PC is connected to "Toshiba Assist". When this button is pressed during power-off, the PC is turned on and connected to "Toshiba Assist".

  • Page 20: Figure 1-1 Front Of The Computer

    1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 21: Figure 1-2 System Unit Configuration

    1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 22: Figure 1-3 System Unit Block Diagram

    1 Hardware Overview 1.2 System Unit Block Diagram System Unit Block Diagram Figure 1-3,1-4 is a block diagram of the system unit. Figure 1-3 System unit block diagram(FNPSY*) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 23 1.2 System Unit Block Diagram 1 Hardware Overview Figure 1-4 Smart Card Model System block diagram(FNPIC*) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 24 Two memory slots are provided. Expansion up to 4GB (4,096MB) is available. Memory • DDR2-SDRAM • 667MHz • 1.8 volt operation • FBGA Memory Module • 200 pin, SO Dual In-line Memory Module (SO-DIMM) • PC 5300 • 512MB/1GB (1,024MB)/2GB (2,048MB) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 25 – Power Management (ACPI 2.0 compliance) – SMBus2.0 controller – SPI Interface(BIOS) – LPC interface (EC/KBC, Super I/O) – IRQ controller – Serial Interrupt Function – Suspend/Resume control – Built –in RTC – GPIO TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 26 • Digital volume control • Supports VoIP • Stereo headphone jack • External microphone jack • Built-in microphone EC/KBC (Embedded Controller/Keyboard Controller) • One Mitsubishi M306KAFCLPR micon chip functions as both EC and KBC. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 27 • Intel made only GigaBit Ether is used. • This controller has the following functions: – PCI-Ex connection – Supports Gigabit Ethernet – One RJ45 port – WOL support – Magic Packet support – LED support TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 28 − Novatel EU870DT1 ( EVDO for Verizon) Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • LCD Sensor: One NRS-701-1015T chip is used. • Acceleration Sensor SmartCard Controller (SmartCard model only) • OZ77CCR6LN [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 29: Table 1-1 3.5-Inch Fdd Specifications

    Table 1-1 3.5-inch FDD specifications TEAC FD-05PUB-337 (G8AC0000B320) Items 720KB mode 1.44MB mode Data transfer rate FDD part 250K bits/second 500K bits/second Full speed mode (12M bits/second) Disk rotation speed 300rpm Track density 5.3 track/mm (135TPI) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 30: Inch Hdd

    Data transfer speed (Mb/s) 84.6 MB/s Max 72.4 MB/s Max To/Form Media 150 MB/s (Genli) 150 MB/s (Genli) To/Form Host Data buffer size (MB/s) Positioning Time(read and Read: 12ms seek time) Motor startup time (s) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 31: Table 1-3 Dvd Super Multi Drive Specifications

    CD: CD-ROM (12cm, 8cm), CD-R, CD-RW DVD: DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+RW Supported Formats CD: CD-DA, CD-ROM, CD-ROM XA, PHOTO CD, CD-Extra(CD+), CD-text DVD: DVD-R, DVD-RW (Ver. 1.1, 1.2), DVD-Video, DVD+R, DVD+RW, DVD-RAM (2.6GB/4.7GB) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 32: Keyboard

    JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-6 Keyboard [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 33: Tft Color Display

    Table 1-4 LCD module specifications (1/3) Specifications Item 14.1-inch WXGA TFT (G33C0003X110) Number of Dots 1,280 (W) x 800 (H) Dot spacing (mm) 0.2370 (H) x 0.2370 (V) Display range (mm) 303.36 (H) x 189.6 (V) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 34 Table 1-4 LCD module specifications (3/3) Specifications Item 14.1-inch WXGA+ TFT (G33C00043110) Number of Dots 1,440 (W) x 900 (H) Dot spacing (mm) 0.2109 (H) x 0.2109 (V) Display range (mm) 303.76 (H) x 193 (V) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 35: Table 1-5 Fl Inverter Board Specifications

    The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-5 lists the FL inverter board specifications. Table 1-5 FL inverter board specifications Item Specifications G71C0006A110 Input Voltage (V) DC 5 Power (W) Output Voltage (V) Current (mA) 5.90 Power (mA) 5W/7VA TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 36: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-6. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 37: Table 1-6 Power Supply Output Rating

    Voltage (V) Name CK-EYV Clock Gen M-E3V 1.05 1R05-P1V 1R05-P1V 0.55-1.325 1.05 1R05M-E1V 1.05 1R05-P1V 1.25 1R25M-E1V 1.25 1R25-P1V (G)MCH 1R5-P1V 1R8-B1V 1.05 IGD-PGV 0R9-B0V Memory 1R8-B1V 1.05 1R05-P1V 1.25 1R25-P1V 1R5-P1V ICH8M(-E) LAN-E3V 2-3.5 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 38 Table 1-6 Power supply output rating (2/4) Voltage (V) Name SB-P3V SB-P5V Card Cont. MCVCCA-PYV PC Card MCVPPA-PYV PC Card PS SD Card FM-P3V SD Card CRD1R5-P1V Express Card CRD-E3V CRD-P3V 1R5-P1V Express Card 1R5-P1V W-LAN [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 39 LAN-E3V EC/KBC Touch Pad SP-P5V Accelerometer FS-E3V Finger Sens. FS-E5V Finger Sens PS. Super I/O RS232C Driver 1.05 LN1R0- E1V LN1R8- E1V LNP -E3V LAN PS Bluetooth BT-P3V Bluetooth PS USB0PS-E5V USB1PS-E5V USB PS TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 40 1 Hardware Overview 1.8 Power Supply Table 1-6 Power supply output rating (4/4) Voltage (V) Name 1R2-P1V 1R8-P1V 1.0-1.1 VRAM 1R8-P1V FL-P5V PNL-P3V LCD PS DVI Transmitter 2R5-P2V A4R7-P4V SND-P5V A4R7-P4V CODEC Headphone AMP [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 41: Table 1-7 Battery Specifications

    The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 42: Table 1-8 Time Required For Charges

    A full charge is detected only when the battery is charging at charge. A full charge is detected under any of the following conditions: 1. The current in the battery charging circuit drops under the predetermined limit. 2. The charging time exceeds the fixed limit. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 43: Table 1-9 Rtc Battery Charging/Data Preservation Time

    Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Time Charging Time (power on) 24 hours Data preservation period (full charge) 30 days TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 44: Table 1-10 Ac Adapter Specifications

    75W (Peak 90W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V) B Output voltage Output current 0A to 5A (At constant voltage mode) 5A to 6A (At surge load mode) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 45: Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
  • Page 46 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 47 Diagnostic Test Program Execution Check .......2-37 Procedure 5 Connector Check and Replacement Check........2-38 Keyboard and Dual point Troubleshooting ..............2-39 Procedure 1 Diagnostic Test Program Execution Check .......2-39 Procedure 2 Connector Check and Replacement Check........2-40 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-iii...
  • Page 48 Transmitting-Receiving Check ..........2-54 Procedure 2 Antenna Connection Check ............2-55 Procedure 3 Replacement Check..............2-55 2.15 Sound Troubleshooting ....................2-56 Procedure 1 Diagnostic Test Program Execution Check .......2-56 Procedure 2 Connector Check................2-57 Procedure 3 Replacement Check..............2-58 2-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 49 Registration of fingerprint............2-61 Procedure 3 Authentication of fingerprint .............2-68 Procedure 4 Connector Check and Replacement Check........2-69 2.18 SmartCard Slot Troubleshooting (SmartCard model only)........2-70 Procedure 1 Check on T&D ................2-70 Procedure 2 Connector Check and Replacement Check........2-70 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 50 Table 2-3 Error code ......................2-7 Table 2-4 Result code ......................2-14 Table 2-5 Printer port LED boot mode status ..............2-21 Table 2-6 FDD error code and status .................2-34 Table 2-7 HDD error code and status ................2-39 2-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 51: Troubleshooting

    2. A PC with a serial port (for displaying debug port test result) 3. DOS system FD 4. An external CRT display(for Display trouble shooting) 5. A SD card(for SD card slot trouble shooting) 6. An external microphone(for Sound trouble shooting) 7. Headphone(for Sound trouble shooting) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 52: Troubleshooting Flowchart

    Ask the user if a password is registered and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is removed from the computer.
  • Page 53 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 54 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 55 14. If an error is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.17. 15. If an error is detected on SmartCard test, perform the SmartCard Slot Troubleshooting Procedures in Section 2.18. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 56: Power Supply Troubleshooting

    DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Flashes orange There is a problem with the power supply. Doesn’t light Any condition other than those above. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 57 2nd Battery S3V output (P60) 1R5-C1V output (P61) 1R5-C1V output (P62) PPV output (P63:CH0) PTV output (P64) E5V output (P65) E3V output (P66) PPV output (P63:CH1) 1R35-P1V output (P64) 1R25-P1V output (P65) 2R5-B2V output (P66) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 58 1R5-C1V voltage is 4.50V or less when the computer is suspended. 1R5-C1V voltage is not Normal when the CV support is in Shutdown(s) state. 1R5-C1V voltage is 1.275V or less when the CV support is booting up [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 59 PTV voltage is 0.89V or less when the computer is booting up PTV voltage is 0.89 or more when the computer is powered off. PTV voltage is 0.89V or less when the computer is suspended. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 60 PTV voltage is 0.89V or less when the computer is booting up PTV voltage is 0.89V or more when the computer is powered off. PTV voltage is 0.89V or less when the computer is suspended. 2-10 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 61 1R9-B1V voltage is 1.53V or less when the computer is booting up 1R9-B1V voltage is 1.53 or more when the computer is powered off. 1R9-B1V voltage is 1.53V or less when the computer is suspended. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-11...
  • Page 62 Replace the battery pack with a new one. If the error still exists, go to Procedure 5. Check 4 For any other error, go to Procedure 5. 2-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 63: Procedure 3 Connection Check

    • If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-13...

  • Page 64: Procedure 4 Charge Check

    If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. 2-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 65: Procedure 5 Replacement Check

    Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-15...

  • Page 66: System Board Troubleshooting

    Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Printer Port LED Check on Boot Mode Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-16 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 67 Check system. Then press [F1] key ..*** Bad check sum (CMOS) *** Check system. Then press [F1] key ..*** Bad check sum (ROM) *** Check system. Then press [F1] key ..TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-17...
  • Page 68 DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR 2-18 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 69 2. Connect the RS-232C cross-cable to the connector CN3420 of the system board.. 3. Connect the RS-232C Cross-cable to the PC that displays the test results. 4. Boot the compute1r in DOS mode. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-19...
  • Page 70 6. When the D port status is FFFF (normal status), go to Procedure 4. When the D port status falls into any other status than FFFF, go to Procedure 3. 7. Cancel short-circuit for W3270 after the end of a test. 2-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 71 F0B7h Transits to System BIOS IRT BIOS rewrite process Initialization of ICH. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-21...
  • Page 72 Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” 2-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 73 Not resume when a CMOS error occurred F103h Resume branch (at cold boot) Not resume when resume status code is not set Resume error check S3 returning error (1CH) (Resume error LED=7AH) SM-RAM checksum check (Resume error LED=73H) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-23...
  • Page 74 Test of PIT channel 1 (Check whether the refresh signal works normally in 30 micro- HLT, when the time is s refresh interval.) out. Test of PIT channel 2 (Check whether the speaker gate works normally.) CPU clock measurement 2-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 75 Control of built-in LAN permission/ prohibition PCI Express initialization Sound initialization PC multi-box status acquisition (For models supporting Select Bay) HC initialization and Device recognition SD Memory card recognition and initialization PIC initialization PIC test Password Initialization TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-25...
  • Page 76 HDD initialization sequence start FDD initialization sequence start (model supporting built-in FDD) Enabling power off Output code generation F10Ch FIRST_64KB_CHECK (Check of first 64KB memory) F10Dh INIT_INT_VECTOR (Initialization of vectors) F10Eh INIT_NDP (Initialization of NDP) 2-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 77 Initialization of BM (Only model which is supporting the finger point leader) Check of key input during IRT (waiting for KBC initialization completion) A password input is performed. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-27...
  • Page 78 Update of check sum on Runtime side Hibernation branch (For models supporting BIOS Hibernation) Initialization of Bluetooth (For models supporting Bluetooth) Check of existence of object maintenance cards Prohibition of unused PC cards Setting Wakeup status data for ACPI 2-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 79 SETUP) Waiting of motor-off completion of disabled HDD Final setting of USB FDD information Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button Clearness of IRT status Update of Checksum on Runtime side TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-29...
  • Page 80 If their connectors are in good condition, but there is still a problem, go to Check Check 2 The system board may be damaged. Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 81: Usb Fdd Troubleshooting

    Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. If the test program cannot be executed, go to Procedure 3. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-31...
  • Page 82 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-32 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 83 If the USB FDD is still not functioning properly, perform Check 3. Check 3 Replace the System board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-33...

  • Page 84: Hdd Troubleshooting

    Make sure the Hard Disk option is set to not used. If it is set to not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. 2-34 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 85: Procedure 2 Partition Check

    Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Perform the following checks: Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Check 3.
  • Page 86 Check 1 following message appears on the display, the HDD is formatted. Format complete If an error message appears on the display, refer to the Toshiba MS-DOS Manual for more information and perform Check 2. Check 2 Using the Diagnostics Disk, format the HDD with a low level format option.

  • Page 87: Procedure 4 Diagnostic Test Program Execution Check

    Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-37...
  • Page 88 Chapter 4, Replacement Procedures. If the problem still exists, perform Check Check 3 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-38 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 89 Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-39...
  • Page 90 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. Check 5 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-40 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 91: Display Troubleshooting

    The LCD, FL, FL Inverter Board and System Board are connected by the HV cable and LCD/FL cable as shown bellow. Check the connections. The connectors may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-41...

  • Page 92: Procedure 4 Replacement Check

    Check 4. Check 4 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. 2-42 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 93: Optical Drive Troubleshooting

    Then insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-43...
  • Page 94 The drive may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3. Check 3 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-44 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 95: Modem Troubleshooting

    Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-45...
  • Page 96 Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4. Check 4 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-46 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 97: Lan Troubleshooting

    If the LAN port is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-47...

  • Page 98: Bluetooth Troubleshooting

    The Bluetooth module may be defective or damaged. Replace it with a new one. Then perform the test program again. If the computer still does not pass the test, go to Procedure 2. 2-48 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 99: Procedure 2 Connection Check

    Make sure the Bluetooth antenna cable is firmly connected to the Bluetooth module. If the Bluetooth antenna cable is disconnected, connect it firmly. If the Bluetooth module is still not functioning properly, go to Procedure 3. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-49...

  • Page 100: Procedure 3 Replacement Check

    Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-50 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 101: Wireless Lan Troubleshooting

    LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-51...
  • Page 102 Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board. If the wireless LAN antenna cables are disconnected, connect them firmly. If the wireless LAN board is still not functioning properly, go to Procedure 3. 2-52 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 103 Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-53...

  • Page 104: G Troubleshooting

    3G test program for DOS is an object for EV620TV2. The test program for EU870DT1 should use the WINDOWS version. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-54 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 105 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-55...

  • Page 106: Sound Troubleshooting

    Insert the Sound test program in the USB floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for details. If an error is detected, go to Procedure 2. 2-56 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 107: Procedure 2 Connector Check

    Make sure the Built in microphone cable is firmly connected to CN6050 on the system board. If the Built in microphone are still not functioning properly, go to Procedure 3. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-57...
  • Page 108 Check 3. Check 3 If the headphone or external microphone does not sound properly, the system board may be defective or damaged. Replace the system board with a new one. 2-58 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 109: Sd Card Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 The System Board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-59...

  • Page 110: Fingerprint Sensor Troubleshooting

    1. Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor. 2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor 2-60 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 111 Procedure 2 Registration of fingerprint 1. Logon by user’s account to register the fingerprint. 2. Open [Start] → [All Programs] → [Protector Suite QL] → [User Enrollment]. 3. After displaying [User Enrollment], click [Next]. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-61...
  • Page 112 When the finger print has been enrolled, [User’s Password] appears. Slide your finger enrolled or type the password. Click [Next]. 5. Type the Windows logon password in “Enter your password” and click [Next]. [User’s Password] appears. 2-62 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 113 2.17 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures 6. Confirm that the box of [Run interactive tutorial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 7. Watch the Video carefully, click [Next]. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-63...
  • Page 114 Slide your finger four times. Four boxes are filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you have watched in Procedure 6. 2-64 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 115 [Try again]. When you have fully succeeded in four times of reading, the message of “Fully succeeded” appears. 9. Click [Next]. The display of [User’s Fingers] 10. Click the box you want to enroll. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-65...
  • Page 116 10. Enroll another finger in Procedure 9. Enroll two fingers at least. 11. The display that recommend you to register a password. 12. Click [OK] in the following display. 2-66 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 117 13. Type a backup password two times in the following display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “Welcome” display appears. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-67...
  • Page 118 When not authenticated well, warning message appears. If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When not authenticated, type the password to logon to Windows. 2-68 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 119 The Fingerprint sensor board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-69...

  • Page 120: Smartcard Slot Troubleshooting (Smartcard Model Only)

    SmartCard may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-70 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 121: Tests And Diagnostics

    Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
  • Page 122 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 123 ONLY ONE TEST....................3-41 3.20.1 Subtest 1 Pressed key display............3-42 3.20.2 Subtest 2 Touch Pad ................3-43 3.20.3 Subtest 3 Wireless communication switch........3-44 3.20.4 Subtest 4 USB Port Select menu ............3-44 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-iii...
  • Page 124 Modem test ..................3-77 3.28.3 Bluetooth test..................3-78 3.28.4 IEEE1394 test..................3-80 3.29 Sound Test program....................3-81 3.30 3G Test program ...................... 3-82 3.31 SETUP ........................3-83 3. 31.1 Function Description ................3-83 3-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 125 Accessing the SETUP Program............3-85 Tables Table 3-1 Subtest names ....................3-12 Table 3-2 Error codes and error status names ..............3-35 Table 3-3 Hard disk controller status register contents............3-38 Table 3-4 Error register contents..................3-39 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 126 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 127: The Diagnostic Test

    The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ［It is not supported ］ ASYNC TEST HARD DISK TEST REAL TIMER TEST TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 128 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
  • Page 129 A LAN wraparound connector (LAN test) PC card wraparound connector (Expansion test) A display with monitor ID function (Expansion test) RS232C wraparound connector (Async test) A PC for wraparound test (Wireless LAN test/Bluetooth test/IEEE1394 test) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 130: H/W (Hardware) Initial Information Setting Tool

    You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 131: Executing The Diagnostic Test

    3.3 Setting of the hardware configuration. 2. Before replacing, apply the DMI information by executing subtest 04 DMI information recovery and subtest 08 System configuration in 3.3 Setting of the hardware configuration. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 132: Diagnostics Menu (T&D)

    Enter in the startup menu, press Repair Main Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 4 - HEAD CLEANING...
  • Page 133 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 134 Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 135: Initial Configuration

    For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 136: Setting Of The Hardware Configuration

    5. “Enter Bundle Number ?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 3-10 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
  • Page 137 Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 5 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-11...

  • Page 138: Heatrun Test

    NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. 3-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 139: Subtest Names

    Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-13...
  • Page 140 Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C 3-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 141: System Test

    After a while, the fan rotating will stop. is not supported in this model. 2;FAN#2(GPU) Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-15...
  • Page 142 Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-16 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 143: Memory Test

    Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-17...

  • Page 144: Keyboard Test

    Appendix E. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-18 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 145: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-19...
  • Page 146 Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
  • Page 147 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-21...

  • Page 148: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
  • Page 149 This subtest writes the data specified by an operator to a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-23...

  • Page 150: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
  • Page 151 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-25...

  • Page 152: Async Test

    FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))

  • Page 153: Hard Disk Test

    2. The following message appears for whether or not the HDC status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-27...
  • Page 154 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631))
  • Page 155 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-29...

  • Page 156: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 157 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-31...

  • Page 158: Ndp Test

    To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-32 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 159: Expansion Test

    –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-33...
  • Page 160 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. 3-34 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 161: Cd-Rom/Dvd-Rom Test

    3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 162: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT 3-36 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 163 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-37...
  • Page 164 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-38 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 165: Hard Disk Test Detail Status

    (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-39...
  • Page 166 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used. 3-40 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 167: Only One Test

    Exit to Common Test ***************************************************************** ..Press test number [1-A] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 9 and press Enter. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-41...

  • Page 168: Subtest 1 Pressed Key Display

    Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. 3-42 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 169: Subtest 2 Touch Pad

    The parameters appear above the < > (1) or (2) BUTTONS corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-43...

  • Page 170: Subtest 3 Wireless Communication Switch

    NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TEST menu. 3-44 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 171: Subtest 5 Led

    3.20.6 Subtest 6 Buuton This subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button after the following message appears. Step 1 Press Function button (Assist button ) OK message appears in the display if the test ends without an error.

  • Page 172: Subtest 7 Acceleration Sensor

    3 Tests and Diagnostics 3.20 ONLY ONE TEST Press the Toshiba Presentation button after the following message appears. Step2 Press Function button (Presentation button) OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears.
  • Page 173 Press [Enter] key Set the machine against the vertical plane on the flat desk with the left side of machine upward. Then press Enter to detect the data on this setting of machine. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-47...

  • Page 174: Subtest 8 Docker Dock/Undock

    Release Eject-SW, and press [Enter] Key If the test ends successfully, the display returns to the ONLY ONE TEST menu. When the display returns to the ONLY ONE TEST menu, remove the Express Port Replicator from the computer. 3-48 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 175: Subtest 9 Fan Control

    If it is Card Back, the following message will come out. Maybe Smart card Inserted Back wards! Return : Get ATR failed! If it is NG, the following message will come out. 02SCR Initial failed!!! TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-49...

  • Page 176: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. 3-50 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 177: Log Utilities

    5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-51...

  • Page 178: Operations

    The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK”, a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. 3-52 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 179: Running Test

    3. To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display. 4. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-53...

  • Page 180: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. 3-54 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 181: Operations

    After the floppy disk is formatted, the following message will appear. Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-55...
  • Page 182 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. 3-56 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 183 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-57...
  • Page 184 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU. 3-58 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 185: System Configuration

    12. FSB [Voltage] 13. 0 Printer Adapter 14. 0 ASYNC Adapter 15. 1 Math co-processors 16. 1 Floppy Disk Drive [Track/Head/Sector] 17. 1 Hard Disk Drive [Sector/Drive size/Manufacture code] 18. T&D total version TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-59...

  • Page 186: Operations

    #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD Drive = XXXXXXXXXXXX - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-60 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 187: Wireless Lan Test Program (Intel-Made B/G, A/B/G Setting Up Of Ref Pc)

    1. Copy the R100VWL5.ZIP (wireless LAN program for maintenance, common to Calexico, Golan and Kedron) to REF PC and unzip it. Then “Clx_Res” folder is created and the following three programs are copied in it. • PACKET.SYS • PACKET.INF • WTWINSVR.EXE TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-61...
  • Page 188 2. Open “My Computer” window and click “My Network places” on the left column. 3. Click “View network connections” on the left column. 4. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window 3-62 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 189 6. Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window 7. Click “Have Disk…” button on the “Select Network Protocol” window. Select Network Protocol window TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-63...
  • Page 190 10. When the installation is completed, “Local Area Connection Properties” will appear. Confirm that the “DDK PACKET Protocol“ is added. Click “Close” button to finish the setup of REF PC. Local Area Connection Properties window 3-64 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 191 Then the following screen will appear. Start the test program on DUT. Screen while running the wtwinsvr program The REF PC is waiting for the start of the test program on DUT. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-65...

  • Page 192: Wireless Lan Test Program On Dut Pc(Intel-Made)

    Selecting this subtest, following message will appear in the display. Confirm if the right information on the wireless LAN card is described. ************************************************************* Module : Module : Intel PRO/Wireless XXXXABG Network Connection (Mow1) G-code : G360001U110 TA No. : D26539 ************************************************************* 3-66 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 193 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-67...
  • Page 194 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-68 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 195 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11b mode, Communication test of 11a mode and Communication test of 11g mode. When any error has detected, the test finishes. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-69...
  • Page 196 Network Connection (Mow1) G-code : G360001U110 TA No. : D26539 ************************************************************* Press any key and return to the test menu. If a defective is found during the test, NG message will appear in the display. 3-70 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 197 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest03 Communication test of 11a mode TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-71...
  • Page 198 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-72 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 199 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. When any error has detected, the test finishes. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-73...

  • Page 200: Lan/Modem/Bluetooth/Ieee1394 Test Program

    ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) 3 .... (Marvel) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. 3-74 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 201 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-75...
  • Page 202 NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. Subtest03 (Marvel) NOTE: This Subtest is not supported in this computer. 3-76 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 203: Modem Test

    RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-77...

  • Page 204: Bluetooth Test

    (A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Test procedure 1.
  • Page 205 If the BT address of the responder device does not appear, check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-79...

  • Page 206: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest 03 1394 GUID Display This program checks the GUID of IEEE1394. 3-80 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 207: Sound Test Program

    Sound TEST disk cannot be used in Tecra M9. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods. 3-81...

  • Page 208: Test Program

    Therefore, please test the sound on Windows OS. All the programs included in EU870 test CD are install. A procedure should look at ToshibaTestTools_ReleaseNotes.txt. Please uninstall after the completion of a EU870 test. 3-82 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 209: Setup

    (a) Boot Priority (b) HDD Priority 7. Others (a) Core Multi-Processing (b) Dynamic CPU Frequency Mode (c) Execute-Disable Bit Capability (d) Virtualization Technology (e) Auto Power On (f) Beep Volume (g) Diagnostic Mode TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-83...
  • Page 210 (a) Internal Pointing Device 15. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 16. PCI LAN (a) Built-in LAN 17. Security Controller (a) TPM 3-84 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 211 3 Tests and Diagnostics 3.31.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1. The following display appears. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-85...
  • Page 212 If the changed item requires the system to reboot, the following message is displayed: Are you sure? (Y/N) The changes you made will cause the system to reboot. 2. To make other changes, press N. Repeat the steps above. 3. To accept the changes, press Y. 3-86 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 213 NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-87...
  • Page 214 1. To show the factory preset configuration, press Home. 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: Password Execute-Disable Bit function 3-88 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 215 Supervisor Password of the computer. Registered Supervisor Password has been registered. Not Registered Supervisor Password has not been registered (Default). For details on setting the password, refer to the Online Manual. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-89...
  • Page 216 For details on setting user password, refer to the User’s Manual. (d) Master Password This item sets the Master HDD password. This can be set Master+User is set in the HDD password Mode. For details, refer to the User’s Manual. 3-90 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 217 Built-in HDD→ Second HDD→USB (Default) Second HDD→Built-in HDD→ USB Built-in HDD→ USB →Second HDD Second HDD→ USB →Built-in HDD USB →Built-in HDD → Second HDD USB → Second HDD →Built-in HDD 7. Others TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-91...
  • Page 218 Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. Enabled Enables Virtualization Technology. Disabled Disables Virtualization Technology. (Default) Virtualization Technology (e) Auto Power On 3-92 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 219 “Password =” is displayed. When the password set in Password Security is input, the computer returns to Windows from standby mode. 3. This function is effective only once, it is released after booting up. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-93...
  • Page 220 (f) Diagnostic Mode This option sets whether the BIOS Setup Diagnostic test is enabled. Disabled The Diagnostic test is disabled. (Default) Enabled The Diagnostic test is enabled. 3-94 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 221 This option is used to select Full Power, Low Power or User Setting of the battery save mode. Full Power The following shows full power settings. Low Power The following shows low power settings. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-95...
  • Page 222 CPU.(Default) Performance If the CPU becomes too hot, the fan turns on automatically. When the CPU temperature falls to a normal range, the fan turns off. 3-96 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 223 Disables the power saving function and gives priority to the performance. (c) Enhanced C-States This feature enables or disables the Enhanced C-States. Enabled This lowers the power consumption. Disabled This does not lower the power consumption TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-97...
  • Page 224 Serial ATA Port0 (b) Select Bay This option is displayed only when the hard disk drive or optical disk drive is installed to the select bay. Primary IDE (1F0H/IRQ14) computer selectable bay HDD. 3-98 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 225 Use this option to select the parallel port mode and hard disk mode. (a) Internal Pointing Device This option enables and disables the Dual Point. Enabled Enables the Dual Point. (Default) Disabled Disables the Dual Point. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-99...
  • Page 226 Based on the [FDD] order in the [Boot Priority Options] item. 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. 3-100 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 227 When Y, E, S and Enter keys are pressed, the data is disposed. After changing, the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on the TPM item. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 3-101...
  • Page 228 3 Tests and Diagnostics 3.31 SETUP 3-102 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 229: Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 230 4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 231 Removing the System board (Not 3G model ) ........4-56 4.19.2 Removing the System board (3G model only)........4-59 4.20 Base latch ........................ 4-62 4.21 HDD cable/DC-IN jack................... 4-63 4.22 MDC ........................4-64 4.23 North bridge heat sink/CPU heat sink/Fan/CPU ............ 4-65 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-iii...
  • Page 232 4.29 Fluorescent Lamp....................4-90 4.29.1 Replacing the 14.1-inch WXGA LG Philips Fluorescent Lamp..4-91 4.29.2 Replacing the 14.1-inch WXGA Samsung Fluorescent Lamp..4-100 4.28.3 Replacing the 14.1-inch WXGA+ LG Philips Fluorescent Lamp... 4-104 4-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 233 Figure 4-25 Removing the cover assembly and base assembly (1) ......4-44,4-47 Figure 4-26 Removing the cover assembly and base assembly (2) ........4-45 Figure 4-SC4 Removing the cover assembly and base assembly (2) ........ 4-48 Figure 4-SC5 Removing SmartCard unit................4-50 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 234 Figure 4-52 to 4-59 Replacing LG.Philips fluorescent lamp (1) to (8) ....4-92 to 4-99 Figure 4-60 to 4-63 Replacing Samsung fluorescent lamp (1) to (4) ....4-100 to 4-102 Figure 4-64 to 4-71 Replacing LG.Philips fluorescent lamp (1) to (8) ....4-105 to 4-112 4-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 235: Overview

    • Removing the Cover assembly and Base assembly All FRUs down to the “4.2 Battery pack” to “4.14 Touch pad” above the 4.15 Cover assembly and Base assembly must be removed. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 236: Safety Precautions

    Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 237 Screw sizes are noted in the text and figures. As all parts have sharp edges and corners, take care not to cut yourself. After replacing an FRU, check that the computer and replaced part operate correctly. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 238: Disassembly Procedure

    Pull the cable to ensure that it is securely connected. Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect. Pressure plate connector Spring connector Back flip connector [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 239: Assembly Procedure

    ESD mats (lay on work table or floor) • An ESD wrist strap and heel grounder • Anti-static carpet or flooring • A pair of needle-nose pliers • Air-ionizers in highly static sensitive areas • Antenna coaxial cable disconnector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 240: Screw Tightening Torque

    Press along the axis of the screwdriver while turning the screw. This is because the contact area between the screw and driver is less than for a pan head screw (standard pan-shaped screw head). [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 241: Grip Color

    Screw type + Screw length (mm) Screw type B: Bind screw F: Flat head screw S: Super thin head screw T: Tapping screw U: Other screws (Unique screws: pan head, stud, etc.) Example: B6 ... 6mm BIND screw TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 242: Battery Pack

    5. Pull out the battery pack while sliding the battery latch toward the arrow pointing. Battery latch Battery pack Battery lock Figure 4-1 Removing the battery pack NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 243 Dispose always the used batteries pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.

  • Page 244: Pc Card/Sd Card

    The following describes the procedure for installing the PC card. (See Figure 4-2.) 1. Make sure the eject button does not stick out. 2. Insert the PC card carefully and make sure a firm connection. 4-10 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 245 Figure 4-3 Removing the SD card Installing the SD card The following describes the procedure for installing the SD card. (See Figure 4-3.) 1. Insert the SD card and press it until it securely connected. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-11...
  • Page 246 1. Hold both sides of the SmartCard and remove it out horizontally. SmartCard Figure 4-SC1 Removing the SmartCard Installing the SmartCard The following describes the procedure for installing the SmartCard. (See Figure 4-4.) 1. Insert the SmartCard into the slot horizontally. 4-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 247: Memory Module B

    To remove the memory module B, make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-4 and 4-5.) 1. Loosen the screw and remove the memory slot cover. Screw Memory slot cover Figure 4-4 Removing the memory slot cover TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-13...
  • Page 248 Never press hard or bend the memory module. After installing the memory module, confirm that the memory module is fixed with the left and right latches. 2. Install the memory slot cover and secure it with the screw. 4-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 249: Hdd

    1. Remove the following screws and HDD slot cover. • M2.5×16B ×1 FLAT HEAD screw • M2.5×8B ×1 FLAT HEAD screw M2.5×16B FLAT HEAD HDD slot cover M2.5×8B FLAT HEAD Figure 4-6 Removing the HDD slot cover TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-15...
  • Page 250 2. Raise the HDD assembly with holding the tab from the slot and pull out the HDD assembly from the connector of the HDD cable. HDD cable HDD assembly Figure 4-7 Removing the HDD assembly 4-16 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 251 • M3×4C ×4 FLAT HEAD screw 4. Separate the HDD holder and HDD. M3x4C FLAT HEAD HDD holder (HDD frame and tab) M3x4C FLAT HEAD M3x4C FLAT HEAD Figure 4-8 Removing the HDD TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-17...
  • Page 252 3. Set the HDD assembly into the slot. 4. Seat the HDD slot cover and secure it with the following screws. • M2.5×16B ×1 FLAT HEAD screw • M2.5×8B ×1 FLAT HEAD screw 4-18 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 253: Slim Select Bay Module

    M2.5×4B FLAT HEAD Slim select bay module Screw hole Hook Latch Figure 4-9 Removing the slim select bay module TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-19...
  • Page 254 BIND screw • M2×22C ×1 BIND screw Connector base Connector M2×6C BIND M2×22C BIND M2×2.8C S-THIN HEAD M2×6C BIND M2×6C BIND ODD side assembly Connector cover Figure 4-10 Detaching the optical disk drive assembly 4-20 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 255 Press to ensure a firm connection. 5. Remove the following screw from the screw hole. Then secure the latch with the removed screw. (The slim select bay is locked.) • M2.5×4B ×1 FLAT HEAD screw TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-21...

  • Page 256: Keyboard Holder

    Slot Figure 4-11 Removing the keyboard holder Installing the Keyboard holder The following describes the procedure for installing the keyboard holder. (See Figure 4-11.) 1. Install the keyboard holder while engaging the latches. 4-22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 257: Switch Board

    The following describes the procedure for installing the switch board. (See Figure 4-12.) 1. Install the switch board to the slot while sliding it in the opposite direction at removing. 2. Connect the switch cable to the connector on the switch board. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-23...

  • Page 258: Bluetooth Module

    The following describes the procedure for installing the Bluetooth module. (See Figure 4-13.) 1. Install the Bluetooth module into the slot while engaging the latch. 2. Connect the Bluetooth cable and Bluetooth antenna cable to the connector on the Bluetooth module. 4-24 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 259: Keyboard/Memory Module A

    1. Remove the following screws and turn the keyboard face down on the palm rest. • M2.5×4B ×2 FLAT HEAD screw M2.5×4B FLAT HEAD M2.5×4B FLAT HEAD Keyboard Figure 4-14 Removing the keyboard (1) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-25...
  • Page 260 4.10 Keyboard/Memory module A 2. Remove the following screws and memory slot cover. • M2.5×8B ×2 FLAT HEAD screw M2.5×8B FLAT HEAD M2.5×8B FLAT HEAD Memory slot cover Figure 4-15 Removing the memory slot cover 4-26 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 261 Never press hard or bend the memory module. 3. Open the left and right latches outside and remove the memory module A. Latch Latch Memory module A Figure 4-16 Removing the memory module A TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-27...
  • Page 262 4 Replacement Procedures 4.10 Keyboard/Memory module A 4. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard. Keyboard CN3230 Keyboard cable Figure 4-17 Removing the keyboard (2) 4-28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 263 4. Install the memory slot cover and secure it with the following screws. • M2.5×8B ×2 FLAT HEAD screw 5. Turn the keyboard face up and set it in place. 6. Secure the keyboard with the following screws. • M2.5×4B ×2 FLAT HEAD screw TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-29...

  • Page 264: Fan Holder

    The following describes the procedure for installing the fan holder. (See Figure 4-18.) 1. Install the fan holder into the slot and stick a new insulator that prevents a waterdrop from entering the computer in place. NOTE: Do not reuse the removed insulator. 4-30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 265: Wireless Lan Card/3G Card

    6. Disconnect the wireless LAN antenna cables (black, white and (gray)) from the wireless LAN card using an antenna coaxial cable disconnector. 7. Disconnect the wireless LAN card from the connector on the system board. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-31...
  • Page 266 3G antenna cable (blue) 3G card Wireless LAN card Wireless LAN antenna cable (gray) Wireless LAN antenna cable (white) Wireless LAN antenna cable (black) Figure 4-19-1 Removing the wireless LAN card (3 antenna cables)/3G card 4-32 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 267 3G antenna cable (red) 3G antenna cable (blue) 3G card Wireless LAN card Wireless LAN antenna cable (white) Wireless LAN antenna cable (black) Figure 4-19-2 Removing the wireless LAN card (2 antenna cables)/3G card TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-33...
  • Page 268 8. Pull out the wireless LAN antenna cables (black, white and gray) and 3G antenna cables (red and blue) from the hole of the cover assembly. Hole Figure 4-20 Pulling the wireless LAN antenna cables and 3G antenna cables 4-34 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 269 4. Insert the 3G card to the connector on the system board slantwise and press it to connect firmly. 5. Connect the 3G antenna cables (red and blue) to the connectors on the 3G card. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-35...
  • Page 270 4 Replacement Procedures 4.12 Wireless LAN card/3G card NOTE: Arrange the wireless LAN antenna cables and 3G antenna cables as shown in the figure below. (Wireless LAN card (3 antenna cables)/3G card) 4-36 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 271 7. Secure the 3G card with the following screws. • M2×4B ×2 BIND screw 8. Stick a new insulator that prevents a waterdrop from entering the computer. NOTE: Do not reuse the removed insulator. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-37...
  • Page 272 4. Disconnect the wireless LAN card from the connector on the system board. Insulator M2×4B BIND Wireless LAN antenna cable (white) Wireless LAN antenna Wireless LAN card cable (gray) Wireless LAN antenna cable (black) Figure 4-SC2 Removing the wireless LAN card 4-38 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 273 5. Pull out the wireless LAN antenna cables (black, white and gray) from the hole of the cover assembly. Wireless LAN antenna cable (gray, white and black) Figure 4-SC3 Pulling the wireless LAN cables TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-39...
  • Page 274 4. Secure the wireless LAN card with the following screws. • M2×4B ×2 BIND screw 5. Stick a new insulator that prevents a waterdrop from entering the computer. NOTE: Do not reuse the removed insulator. 4-40 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 275: Touch Pad

    The following describes the procedure for removing the touch pad. (See Figure 4-21 to 4-23.) 1. Lift the tip portions up first and remove the touch pad cover while releasing latches. Tip portion Touch pad cover Figure 4-21 Removing the touch pad cover TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-41...
  • Page 276 3. Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad. Glass tape Touch pad cable Double sided tape Insulator Double sided tape Figure 4-23 Removing the touch pad cable 4-42 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 277 (them) with a new one. 3. Install the touch pad in place. 4. Connect the touch pad cable to the connector CN3240 on the system board. 5. Install the touch pad cover while engaging the latches. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-43...

  • Page 278: Cover Assembly And Base Assembly

    2. Remove the following screws. • M2.5×8B ×3 (“8” in the figure below) FLAT HEAD screw • M2.5×16B ×6 (“16” in the figure below) FLAT HEAD screw Figure 4-24 Removing the cover assembly and base assembly (1) 4-44 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 279 (Connected to CN6170) Finger print sensor cable Switch cable (Connected to CN9550) (Connected to CN9500) LCD cable (Connected to CN5000) Cover assembly Base assembly Figure 4-25 Removing the cover assembly and base assembly (2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-45...
  • Page 280 5. Secure the cover assembly and base assembly with the following screws. • M2.5×8B ×3 (“8” in the figure 4-25) FLAT HEAD screw • M2.5×16B ×6 (“16” in the figure 4-25) FLAT HEAD screw 4-46 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 281: Removing The Cover Assembly And Base Assembly

    8. Remove the following screws. • M2.5×8B ×3 (“8” in the figure below) FLAT HEAD screw • M2.5×16B ×6 (“16” in the figure below) FLAT HEAD screw Figure 4-24 Removing the cover assembly and base assembly (1) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-47...
  • Page 282 (Connected to CN6170) Finger print sensor cable Switch cable (Connected to CN9550) (Connected to CN9500) LCD cable (Connected to CN5000) Cover assembly Base assembly Figure 4-SC4 Removing the cover assembly and base assembly (2) 4-48 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 283 10. Secure the cover assembly and base assembly with the following screws. • M2.5×8B ×3 (“8” in the figure 4-25) FLAT HEAD screw • M2.5×16B ×6 (“16” in the figure 4-25) FLAT HEAD screw TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-49...

  • Page 284: Smart Card Unit

    Installing the SmartCard unit The following describes the procedure for removing the SmartCard unit. (See Figure 4-SC5.) 1. Insert the SmartCard unit into the guides of the cover assembly until the hook is engaged. 4-50 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 285: Fingerprint Sensor Board

    2. Peel off the glass tape. Fingerprint sensor board hold plate Glass tape Hook Figure 4-26 Removing the fingerprint sensor board hold plate TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-51...
  • Page 286 4. Disconnect the fingerprint sensor cable from the connector on the fingerprint sensor board. Fingerprint sensor cable Fingerprint sensor board Double-sided tape Figure 4-27 Removing the fingerprint sensor board 4-52 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 287 NOTE: Do not reuse the removed double-sided tape. 3. Install the fingerprint sensor board hold plate while sliding it to the guides. 4. Arrange the fingerprint sensor cable and stick the glass tape in place. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-53...

  • Page 288: Rtc Battery

    1. Install the RTC battery to the slot and stick the glass tape in place. 2. Arrange the RTC battery cable along the guides and connect it to the connector CN9300 on the system board. 4-54 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 289: Microphone

    The following describes the procedure for installing the microphone. (See Figure 4-29.) 3. Install the microphone to the slot. 4. Connect the microphone cable to the connector CN6050 on the system board. 5. Stick the glass tape in place. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-55...

  • Page 290: System Board

    A and portion B of the base assembly outwards as shown in the figure below. Bluetooth cable Portion A DC-IN jack CN4400 Insulator Modem cable holder Pontion B Modem jack HDD cable System board Figure 4-30 Removing the system board 4-56 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 291 4.19 System board 4 Replacement Procedures CAUTION: Do not hold the portions (shown in the figure below) of the system board. It may damage the system board. Do not hold Do not hold TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-57...
  • Page 292 NOTE: Arrange the modem cable on the modem cable holder as shown in the figure below. Modem cable 8. Stick the insulator in place. 9. Connect the Bluetooth cable to the connector CN4400 on the system board. 4-58 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 293: Removing The System Board (3G Model Only)

    Wireless LAN antenna cable Bluetooth cable 3G antenna cable CN2662 CN2663 DC-IN jack CN4400 Insulator Modem cable holder Portion A Modem jack Portion B HDD cable System board Figure 4-303G Removing the system board TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-59...
  • Page 294 4 Replacement Procedures 4.19 System board CAUTION: Do not hold the portions (shown in the figure below) of the system board. It may damage the system board. Do not hold Do not hold 4-60 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 295 Modem cable 17. Stick the insulator in place. 18. Connect the Bluetooth cable, wireless LAN antenna cable and 3G antenna cable to the connector CN4400, CN2663 and CN2662 on the system board. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-61...

  • Page 296: Base Latch

    The following describes the procedure for installing the base latch (See Figure 4-31). 1. Install the springs to the base latches. 2. Install the base latches to the slot of the base assembly. 3. Install the base caps while engaging the latches. 4-62 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 297: Hdd Cable/Dc-In Jack

    1. Connect the DC-IN jack cable to the connector CN8800 on the system board. 2. Connect the following HDD cable to the connector CN1900 on the system board and stick the insulator in place. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-63...

  • Page 298: Mdc

    1. Connect the MDC cable to the connector on the MDC. 2. Install the MDC to the connector CN3010 on the system board and secure it with the following screws. • M2×4B ×2 BIND screw 4-64 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 299: North Bridge Heat Sink/Cpu Heat Sink/Fan/Cpu

    CAUTION: Do not reuse the removed cooling sheet. M2×4B BIND M2×4B BIND North bridge and GPU hold plate North bridge and GPU Heat sink GPU(grease) cool sheet) North bridge( Figure 4-344a Removing the North bridge and GPU hold plate TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-65...
  • Page 300 BIND screw 7. Remove the CPU hold plate and metal plates. 8. Disconnect the fan cable from the connector CN8771 on the system board. 9. Remove the CPU heat sink (with a fan). 4-66 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 301 11. Remove the following screws and separate the CPU heat sink and fan. (Fan cable is secured to the fan by the insulator.) • M2.5×3B ×2 FLAT HEAD screw CPU heat sink M2.5×3B FLAT HEAD Fan holder Figure 4-37 Removing the fan TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-67...
  • Page 302 12. Unlock the CPU by rotating counterclockwise the cam on the CPU socket by 90 degrees with a flat-blade driver. Figure 4-38 Removing the CPU 13. Remove the CPU. CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of CPU may be damaged. 4-68 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 303 2. Install the CPU on the CPU socket and check the CPU is installed on the correct position. 3. Lock the CPU by rotating clockwise the cam on the CPU socket by 90 degrees with a flat-blade driver. Mark CPU socket Figure 4-39 Installing the CPU TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-69...
  • Page 304 7. Install the fan to the CPU heat sink and secure them with the following screws. • M2.5×3B ×2 FLAT HEAD screw 8. Install the fan holder in place. 9. Install the CPU heat sink (with the fan) in place. 4-70 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 305 15. Install the North bridge hold plate on the North bridge heat sink and secure them with the following screws in the order of the number marked on the North bridge hold plate. (In the case of the Built-in GPU model.) ×2 M2×4B BIND screw TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-71...

  • Page 306: Lcd Unit/Fl Inverter

    LCD mask Mask seal Mask seal Display rear cover M2.5×6B FLAT HEAD Mask seal M2.5×6B FLAT HEAD Figure 4-41 Raying the display rear cover 4-72 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 307 4 Replacement Procedures 4. Put the soft cloth on the keyboard and lay the LCD unit down as shown in the figure below. LCD unit Soft cloth Figure 4-42 Raying the LCD unit TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-73...
  • Page 308 5. Peel off the insulator (with double-sided tape) on the FL inverter. 6. Disconnect the FL cables from both sides of the FL inverter. 7. Remove the FL inverter from the slot. FL inverter Insulator FL cable Figure 4-43 Removing the FL inverter 4-74 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 309 Figure 4-44 Removing the LCD cable 9. Remove the following screws and LCD unit. • M2×3C ×4 S-THIN HEAD screw M2×3C S-THIN HEAD LDC unit M2×3C S-THIN HEAD Figure 4-45 Removing the LCD unit TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-75...

  • Page 310: Installing The Lcd Unit/Fl Inverter (Not 3G Model)

    6. Secure the LCD unit with the following screws and stick the mask seals in place. • M2.5×6B ×2 FLAT HEAD screw 7. Install the keyboard cover while engaging latches. (In the case of removing the LCD unit before removing the keyboard.) 4-76 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 311 NOTE: When Replacing the LCD unit of 3G model with a new one, stick new aluminum sheet and ferrite sheet in place as shown below. There are four sheets as shown below, use correct sheets. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-77...
  • Page 312 4 Replacement Procedures 4.24 LCD unit/FL inverter Use a jig to stick an aluminum sheet and ferrite sheet in the correct position in each model. 4-78 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 313 4.24 LCD unit/FL inverter 4 Replacement Procedures TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-79...
  • Page 314 10. Secure the LCD unit with the following screws and stick the mask seals in place. • M2.5×4B ×2 FLAT HEAD screw 11. Install the keyboard cover while engaging latches. (In the case of removing the LCD unit before removing the keyboard.) 4-80 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 315: Lcd Cable

    2. Close the hinges and turn over the cover assembly and arrange the LCD cable on the cover assembly. 3. Stick the acetate tape on the LCD cable. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-81...

  • Page 316: Wireless Lan Antenna/Bluetooth Antenna

    1. When replacing the wireless LAN antenna, Bluetooth antenna or 3G antenna, replacing the LCD cover with a new one which new wireless LAN antenna, Bluetooth antenna or 3G antenna are stuck on. LCD cover Figure 4-47 Replacing the wireless LAN antenna/Bluetooth antenna/3G antenna 4-82 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 317 1. Install the wireless LAN antennas and Bluetooth antenna to the display cover. 2. Arrange the wireless LAN antenna cables and Bluetooth antenna cable on the display rear cover and secure it with the acetate tapes. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-83...

  • Page 318: Hinge

    • M2.5×4B ×4 FLAT HEAD screw 3. Stand the hinges up with the LCD mask and remove the LCD mask. M2.5×4B FLAT HEAD LCD mask M2.5×4B FLAT HEAD Figure 4-48 Removing the hinge (1) 4-84 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 319 Tapping screw 7. Slide the right hinge inside and remove it through the hole. M2.5×6C Tapping Hinge (right) M2×4B S-THIN HEAD Metal plate M2.5×6C Tapping Hinge (left) Figure 4-49 Removing the hinge (2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-85...
  • Page 320 3. Secure the left hinge and metal plate with the following screws. • M2.5×6C ×1 Tapping screw • M2×4B ×1 S-THIN HEAD screw 4. Set the LCD mask to the hinges and secure it with the following screws. • M2.5×4B ×4 FLAT HEAD screw 4-86 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 321: Speaker

    1. Peel the plastic tape and pass the connector of the speaker cable through the hole of the cover assembly. 2. Remove the speakers (left and right) from the slot. Plastic tape Hole Connector Speaker Figure 4-50 Removing the speaker TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-87...
  • Page 322 1. Install the speakers (left and right) to the slots (left and right) after installing the hinges. 2. Pass the connector of the speaker cable through the hole. Speaker Connector Hole Figure 4-51 Installing the speaker 4-88 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 323 4 Replacement Procedures 3. Arrange the speaker cable on the slot of the cover assembly. Speaker cable Figure 4-52 Arranging the speaker cable 4. Turn over the cover assembly and stick the plastic tape. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-89...

  • Page 324: Fluorescent Lamp

    - Be careful when handling the lamp. Excessive force may break the lamp. - Be careful not to soil or deform the lamp reflector. - Make sure that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. 4-90 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 325: Replacing The 14.1-Inch Wxga Lg Philips Fluorescent Lamp

    CAUTION: Pressure or stress should not be given on Top case during this process. 2. Disassembly of Cover shield (G). CAUTION: Pressure or stress should not be given on Gate COF. 3. Disassembly of Cover shield (S). TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-91...
  • Page 326 CAUTION: Pressure or stress should not be given on Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. Figure 4-52 Replacing LG.Philips fluorescent lamp (WXGA) (1) 4-92 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 327 4.29 Fluorescent Lamp 4 Replacement Procedures Disassembly of Top Case 1. Disassembly of Top Case. CAUTION: Pressure or stress should not be given on PCB and COF. Figure 4-53 Replacing LG.Philips fluorescent lamp (WXGA) (2) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-93...
  • Page 328 4 Replacement Procedures 4.29 Fluorescent Lamp Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION: Pressure or stress should not be given on PCB and COF. Figure 4-54 Replacing LG.Philips fluorescent lamp (WXGA) (3) 4-94 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 329 Sheet. 4. Disassembly of Screw (2 Points) and Cover Ass’y Bottom (L). CAUTION: Maximum value of torque with Screw should be below 2.5kgf cm. Figure 4-55 Replacing LG.Philips fluorescent lamp (WXGA) (4) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-95...
  • Page 330 4. Assembly of Tape adhesive used for Sheets fixing (4 Points). 5. Assembly of Board Ass’y. CAUTION: Pressure or stress should not be given on PCB and COF. Figure 4-56 Replacing LG.Philips fluorescent lamp (WXGA) (5) 4-96 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 331 4.29 Fluorescent Lamp 4 Replacement Procedures Assembly of Source PCB 1. Assembly of Source PCB. CAUTION: Stress should not be given on COF. Figure 4-57 Replacing LG.Philips fluorescent lamp (WXGA) (6) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-97...
  • Page 332 4 Replacement Procedures 4.29 Fluorescent Lamp Assembly of Top Case 1. Assembly of Top Case. CAUTION: Pressure should not be given on PCB and COF. Figure 4-58 Replacing LG.Philips fluorescent lamp (WXGA) (7) 4-98 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 333 CAUTION: Pressure or stress should not be given on Gate COF. 3. Assembly of Tape Adhesive used for Top case fixing. CAUTION: Pressure or stress should not be given on Top case during this process. Figure 4-59 Replacing LG.Philips fluorescent lamp (WXGA) (8) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-99...

  • Page 334: Replacing The 14.1-Inch Wxga Samsung Fluorescent Lamp

    4-60 to 4-63. Removing the fluorescent lamp 1. Remove the PCB cover. CAUTION: Handle with care not to damage COF of S/D ICs. PCB cover Figure 4-60 Replacing Samsung fluorescent lamp (WXGA) (1) 4-100 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 335 Figure 4-61 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Separate the top chassis from the molded frame. CAUTION: Separate in the order of bottom hook and side hook (left and right). Figure 4-62 Replacing Samsung fluorescent lamp (WXGA) (3) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-101...
  • Page 336 4 Replacement Procedures 4.29 Fluorescent Lamp 4. Separate the panel assembly from backlight unit. CAUTION: Handle with care not to damage COF of S/D. Panel assembly Figure 4-63 Replacing Samsung fluorescent lamp (WXGA) (4) 4-102 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 337 Refer to figures 4-60 to 4-63. 1. Install the panel assembly on the backlight unit. 2. Install the top chassis on the molded frame. 3. Stick the side tapes and Al tape. 4. Stick the PCB cover. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-103...

  • Page 338: Replacing The 14.1-Inch Wxga+ Lg Philips Fluorescent Lamp

    CAUTION: Pressure or stress should not be given on Top case during this process. 3. Disassembly of Cover shield (G). CAUTION: Pressure or stress should not be given on Gate COF. 4. Disassembly of Cover shield (S). 4-104 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 339 CAUTION: Pressure or stress should not be given on Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. Figure 4-64 Replacing LG.Philips fluorescent lamp (WXGA+) (1) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-105...
  • Page 340 4 Replacement Procedures 4.29 Fluorescent Lamp Disassembly of Top Case 1. Disassembly of Top Case. CAUTION: Pressure or stress should not be given on PCB and COF. Figure 4-65 Replacing LG.Philips fluorescent lamp (WXGA+) (2) 4-106 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 341 4.29 Fluorescent Lamp 4 Replacement Procedures Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION: Pressure or stress should not be given on PCB and COF. Figure 4-66 Replacing LG.Philips fluorescent lamp (WXGA+) (3) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-107...
  • Page 342 Sheets. 4. Disassembly of Screw (2 Points) and Cover Ass’y Bottom (L). CAUTION: Maximum value of torque with Screw should be below 2.5kgf.cm. Figure 4-67 Replacing LG.Philips fluorescent lamp (WXGA+) (4) 4-108 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 343 4. Assembly of Tape adhesive used for Sheets fixing (4 Points). 5. Assembly of Board Ass’y. CAUTION: Pressure or stress should not be given on PCB and TCP. Figure 4-68 Replacing LG.Philips fluorescent lamp (WXGA+) (5) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-109...
  • Page 344 4 Replacement Procedures 4.29 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB. CAUTION: Stress should not be given on COF. Figure 4-69 Replacing LG.Philips fluorescent lamp (WXGA+) (6) 4-110 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 345 4.29 Fluorescent Lamp 4 Replacement Procedures Assembly of Top Case 1. Assembly of Top Case. CAUTION: Pressure should not be given on PCB and COF. Figure 4-70 Replacing LG.Philips fluorescent lamp (WXGA+) (7) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 4-111...
  • Page 346 3. Assembly of Tape Adhesive used for Top case fixing. 4. Assembly of Tape Adhesive used for B/L Wire fixing. CAUTION: Pressure or stress should not be given on Top case during this process. Figure 4-71 Replacing LG.Philips fluorescent lamp (WXGA+) (8) 4-112 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 347 Appendices [CONFIDENTIAL]...
  • Page 348 Appendices App-ii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 349: Appendix A Handling The Lcd Module

    CN4400 Bluetooth interface connector (20-pin) ..........C-17 C.16 CN4610 USB port 6 connector (4-pin)...............C-17 C.17 CN4611 USB port 4 connector (4-pin) ...............C-18 C.18 CN4612 USB port 0 connector (4-pin)...............C-18 C.19 CN5000 LCD interface connector (40-pin) ............C-19 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] App-iii...

  • Page 350: Appendix E Key Layout

    Appendix F Wiring Diagrams ................... F-1 Serial Port Wraparound Connector ................ F-1 LAN Loopback Connector..................F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 App-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 351 SO-DIMM1 connector (200-pin) ..............C-4 Table C-3 Select bay interface connector (72-pin) ............C-7 Table C-4 SATA interface connector (11-pin)..............C-8 Table C-5 PC card interface connector (70-pin) ...............C-9 Table C-6 SD card interface connector (12-pin) .............C-10 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] App-v...
  • Page 352 Table C-31 Smart Card interface connector (10-pin)............C-22 Switch Board Table C-32 System board interface connector (8-pin) ............C-23 Fingerprint sensor Board Table C-33 System board interface connector (6-pin) ............C-23 Table D-1 Scan codes (set 1 and set 2) ................D-1 App-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 353 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] App-vii...
  • Page 354 Appendices App-viii [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 355: Appendix A Handling The Lcd Module

    LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 356 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 357 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 358 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 359 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 360 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 361: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 System Board (FNPSY*) Front View Figure B-1 System board (FNPSY*) layout (front) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 362 USB port 0 connector CN5000 LCD interface connector CN6050 Internal microphone connector CN6170 Speaker connector CN9300 RTC Battery connector CN9500 Switch board interface connector CN9520 SIM interface connector(not used) CN9550 Fingerprint sensor board interface connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 363: System Board (Fnpsy *) Back View

    Appendix B Board Layout Appendices B.2 System Board (FNPSY *) Back View Figure B-2 System board (FNPSY*) layout (back) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 364 IEEE 1394 interface connector CN4610 USB port 6 connector CN4611 USB port 4 connector CN5080 RGB connector J6051 External microphone connector J6310 Headphone connector CN8800 DC-IN connector CN8810 Main Battery connector CN8771 FAN interface connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 365: System Board (Fnpic*) Front View (Smart Card Model Only

    Appendix B Board Layout Appendices B.3 System Board (FNPIC*) Front View (Smart Card model only) Figure B-3 System board (FNPIC*) layout (front) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 366 Bluetooth interface connector CN4612 USB port 0 connector CN5000 LCD interface connector CN6050 Internal microphone connector CN6170 Speaker connector CN9300 RTC Battery connector CN9500 Switch board interface connector CN9550 Fingerprint sensor board interface connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 367: System Board (Fnpic *) Back View (Smart Card Model Only

    Appendix B Board Layout Appendices B.4 System Board (FNPIC *) Back View (Smart Card model only) Figure B-4 System board (FNPIC*) layout (back) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 368 IEEE 1394 interface connector CN4610 USB port 6 connector CN4611 USB port 4 connector CN5080 RGB connector J6051 External microphone connector J6310 Headphone connector CN8800 DC-IN connector CN8810 Main Battery connector CN8771 FAN interface connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 369: Switch Board (Fnpsw*,Fnpbt*) Front And Back View

    B.5 Switch Board (FNPSW*,FNPBT*) Front and Back View Rev E W3270 (front) (back) Figure B-5 SwitchBoard (FNPSW*, FNPBT*) layout (front/back) Table B-5 SwitchBoard (FNPSW*, FNPBT*) connectors (front/back) Number Name CN9510 System board I/F connector W3270 Debug mode(short) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 370: Fingerprint Sensor Board (Fnpfs*,Fnpfn*) Front And Back View

    B.6 Fingerprint sensor Board (FNPFS*,FNPFN*) Front and Back View (front) (back) Figure B-6 Fingerprint sensor Board (FNPFS*,FNPFN*) layout (front/back) Table B-6 Fingerprint sensor Board (FNPFS*,FNPFN*) connector (front) Number Name CN9610 System board interface connector B-10 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 371: Appendix C Pin Assignments

    ADQS0-B1N ADQS0-B1P ADQ07-B1P ADQ01-B1P ADQ03-B1P ADQ02-B1P ADQ08-B1P ADQ12-B1P ADQ14-B1P ADQ13-B1P ADM1-B1P ADQS1-B1N XMCK0-B1P ADQS1-B1P XMCK0-B1N ADQ15-B1P ADQ09-B1P ADQ11-B1P ADQ10-B1P ADQ21-B1P ADQ16-B1P ADQ20-B1P ADQ17-B1P ADQS2-B1N TSDIMA-P3N （NC） ADQS2-B1P ADM2-B1P ADQ18-B1P ADQ19-B1P ADQ23-B1P ADQ22-B1P ADQ28-B1P ADQ25-B1P TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 372 AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P N.C. ADQ36-B1P ADQ35-B1P ADQ32-B1P ADQ33-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 373 ADM5-B1P ADQS5-B1P ADQ42-B1P ADQ47-B1P ADQ46-B1P ADQ43-B1P ADQ49-B1P ADQ48-B1P ADQ52-B1P ADQ53-B1P N.C. XMCK1-B1P XMCK1-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ51-B1P ADQ55-B1P ADQ50-B1P ADQ54-B1P ADQ58-B1P ADQ61-B1P ADQ62-B1P ADQ60-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ59-B1P ADQ63-B1P ADQ56-B1P ADQ57-B1P SMBDT1-E3P SMBCK1-E3P M-E3V TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 374: Cn1410 So-Dimm1 Connector (200-Pin

    BDQS0-B1N BDQS0-B1P BDQ07-B1P BDQ06-B1P BDQ03-B1P BDQ02-B1P BDQ11-B1P BDQ08-B1P BDQ13-B1P BDQ12-B1P BDM1-B1P BDQS1-B1N XMCK3-B1P BDQS1-B1P XMCK3-B1N BDQ10-B1P BDQ15-B1P BDQ09-B1P BDQ14-B1P BDQ21-B1P BDQ16-B1P BDQ22-B1P BDQ20-B1P BDQS2-B1N TSDIMB-P3N (NC) BDQS2-B1P BDM2-B1P BDQ19-B1P BDQ23-B1P BDQ17-B1P BDQ18-B1P BDQ24-B1P BDQ25-B1P [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 375 BMA06-B1P 1R8-B1V 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT2-B1P MCS3-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P BDQ38-B1P BDQ39-B1P BDQ36-B1P BDQ37-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ34-B1P TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 376 BDQS5-B1P BDQ47-B1P BDQ42-B1P BDQ41-B1P BDQ44-B1P BDQ52-B1P BDQ55-B1P BDQ49-B1P BDQ50-B1P N.C. XMCK4-B1P XMCK4-B1N BDQS6-B1N BDQS6-B1P BDM6-B1P BDQ53-B1P BDQ54-B1P BDQ48-B1P BDQ51-B1P BDQ56-B1P BDQ62-B1P BDQ57-B1P BDQ63-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ60-B1P BDQ61-B1P BDQ59-B1P BDQ58-B1P SMBDT1-E3P SMBCK1-E3P M-E3V M-E3V [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 377: Cn1820 Select Bay Interface Connector (72-Pin

    PDD03-P3P PDD11-P3P PDD02-P3P PDD12-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDIOW-P3N PDDREQ-P3P PIORDY-P3P PDIOR-P3N IDEIRQ-P3P PDDACK-P3N PDA1-P3P PDA2-P3P PDA0-P3P PDCS3-P3N PDCS1-P3N ZSATT2-P1P ZSATT2-P1N ZSATR2-P1N ZSATR2-P1P MBSTS2-S3N MBSTS1-S3N MBSTS0-S3N SB-P3V SB-P3V SB-P3V SB-P3V SB-P3V SB-P3V SB-P5V TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 378: Cn1900 Sata Interface Connector (11-Pin

    Appendices Appendix C Pin Assignments C.4 CN1900 SATA interface connector (11-pin) Table C-4 SATA interface connector (11-pin) Pin No. Signal Name Pin No. Signal Name ZSATT0-P1P ZSATT0-P1N ZSATR0-P1N ZSATR0-P1P [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 379: Cn2110 Pc Card Interface Connector (70-Pin

    ACD02-PYP ACCLKR-PYN ACCD1-P3N ACAD02-PYP ACAD04-PYP ACAD06-PYP ACD14-PYP ACAD08-PYP ACAD10-PYP ACVS1-P3P ACAD13-PYP ACAD15-PYP ACAD16-PYP ACA18-PYP ACLOCK-PYN ACSTOP-PYN ACDEVS-PYN MCVCCA-PYV MCVPPA-PYV ACTRDY-PYN ACFRAM-PYN ACAD17-PYP ACAD19-PYP ACVS2-P3P ACRST-PYN ACSERR-PYN ACREQ-PYN ACCBE3-PYN ACAUDI-PYP ACSTSC-PYP ACAD28-PYP ACAD30-PYP ACAD31-PYP ACCD2-P3N TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 380: Is2150 Sd Card Interface Connector (12-Pin

    Appendix C Pin Assignments IS2150 SD card interface connector (12-pin) Table C-6 SD card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name MSDAT3-E3P MSBS-P3P FM-P3V MSCLK-P3P MSAT0-P3P MSAT1-P3P MSAT2-P3P SDCD-P3N SDWP-P3P [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 381: Cn2300 Docking Interface Connector (133-Pin

    Table C-7 Docking interface connector (133-pin) (1/3) Pin No. Signal Name Pin No. Signal Name DCOUT DCOUT DOCDT1-S3N ZUSBDC-E3P ZUSBDC-E3N ZDVTX2-P3P ZDVTX2-P3N ZDVTX1-P3P ZDVTX1-P3N DVIDET-P3N DCOUT DCOUT DPCONF-S5P XDVCLK-P3N XDVCLK-P3P ZDVTX0-P3P ZDVTX0-P3N DVISCL-PYP DVISDA-PYP LAN-E3V LINK-E3N ZBIDDP-EXP ZBIDDN-EXN TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 382 Table C-7 Docking interface connector (133-pin) (2/3) Pin No. Signal Name Pin No. Signal Name ZBIDCN-EXN ZBIDCP-EXP DCOUT DCOUT PWRSW-S3N DDCON-P5P DBLUE-PXP DRED-PXP SCRTSD-P3P SCRTSC-P3P ACT-E3N ZBIDBN-EXN ZBIDBP-EXP ZBIDAN-EXN ZBIDAP-EXP DCOUT DCOUT EJCTRQ-S3N DHSYNC-P3P DVSYNC-P3P DGREEN-PXP PSCL-S5P PSDA-S5P DOCDT2-S3N [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 383 Appendix C Pin Assignments Appendices Table C-7 Docking interface connector (133-pin) (3/3) Pin No. Signal Name Pin No. Signal Name TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 384: Cn2600 Mini Pci Express Interface Connector (52-Pin

    Table C-8 Mini PCI Express interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name PEWAKE-E3N WCHDAT-P3P WCHCLK-P3P 1R5-P1V MPEXRQ-P3N XPEMPE-P0N XPEMPE-P0P (WLON-S3N) PLTRS0-E3N ZERWL-P1N ZERWL-P1P 1R5-P1V ZPETWL-P1N ZPETWL-P1P ZUSBP8-E3N ZUSBP8-E3P XCLCK1-E1P CLDAT1-E1P 1R5-P1V CLRST1-E3N [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 385: Cn3010 Mdc Interface Connector (12-Pin

    Pin No. Signal Name SPY-PXP SP-GND SPX-PXP SP-P5V KBSC14-S3N KBSC13-S3N KBSC12-S3N KBSC15-S3N KBSC07-S3N KBSC11-S3N KBSC01-S3N KBSC10-S3N KBSC08-S3N KBSC06-S3N KBSC04-S3N KBSC05-S3N KBSC02-S3N KBSC03-S3N KBSC09-S3N KBSC00-S3N KBRT00-S3N KBRT07-S3N KBRT04-S3N KBRT01-S3N KBRT05-S3N KBRT03-S3N KBRT02-S3N KBRT06-S3N CAPLED-P5N ARWLED-P5N NUMLED-P5N TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 386: Cn3240 Dual Point Interface Connector (8-Pin

    PULOFF-S3N DBGDET-P3N C.13 CN4100 LAN interface connector (12-pin) Table C-13 LAN interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name ZBIDAP-EXP ZBIDAN-EXN ZBIDBP-EXP ZBIDCP-EXP ZBIDCN-EXN ZBIDBN-EXN ZBIDDP-EXP ZBIDDN-EXN LNP-E3V LINK-E3N LNP-E3V ACT-E3N [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 387: Cn4230 Ieee 1394 Interface Connector (4-Pin

    Signal Name BTMDL-P3N BTRST-S3N (GND) WCHCLK-P3P ZUSBBT-E3P ZUSBBT-E3N WCHDAT-P3P BT-P3V C.16 CN4610 USB port 6 connector (4-pin) Table C-16 USB port 6 connector (4-pin) Pin No. Signal Name Pin No. Signal Name USBOPS-E5V ZUSBP6-E3N ZUSBP6-E3P TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 388: Cn4611 Usb Port 4 Connector (4-Pin

    Signal Name Pin No. Signal Name USBOPS-E5V ZUSBP4-E3N ZUSBP4-E3P C.18 CN4612 USB port 0 connector (4-pin) Table C-18 USB port 0 connector (4-pin) Pin No. Signal Name Pin No. Signal Name USBOPS-E5V ZUSBP0-E3N ZUSBP0-E3P [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 389: Cn5000 Lcd Interface Connector (40-Pin

    Pin No. Signal Name Pin No. Signal Name FL-P5V FL-P5V FL-P5V (BRT2) (BRT1) (BRT0) PNL-P3V PNL-P3V TSCL-P3P TSDA-P3P ZTXDA0-PYN ZTXDA0-PYP ZTXDA1-PYN ZTXDA1-PYP ZTXDA2-PYN ZTXDA2-PYP XTXCKA-PYN XTXCKA-PYP ZTXDB0-PYN ZTXDB0-PYP ZTXDB1-PYN ZTXDB1-PYP ZTXDB2-PYN ZTXDB2-PYP XTXCKB-PYN XTXCKB-PYP TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 390: Cn5080 Rgb Connector (15-Pin

    Signal Name Pin No. Signal Name ADPDC ADPDC C.22 CN8810 Main Battery connector (10-pin) Table C-22 Main Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name (QBB11-1) BTMP1 (QBB11-4) PSCL-S5P PSDA-S5P DBT1OV-S5N [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 391: Cn9300 Rtc Battery Connector (3-Pin

    Signal Name Pin No. Signal Name A-GND (EMICIN-PXP) (EMICB-P2V) DETCTA-P4N A-GND EMICB-P2V C.27 CN6170 Speaker connector (4-pin) Table C-27 Speaker (Right) connector (4-pin) Pin No. Signal Name Pin No. Signal Name SPOTR-PXN SPOTR-PXP SPOTL-PXP SPOTL-PXN TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...

  • Page 392: J6310 Headphone Connector (6-Pin

    Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P C.31 CN2170 Smart Card interface connector (10-pin) Smart Card Table C-31 interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name SCC4-PYP SCCLK-PYP SCRST-PYN SCDET-P3N SCIO-PYP EGATE-P3N [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 393: Switch Board

    Signal Name DBGDET-P3N PNLOFF-S3N GPBTNB-S3N GPBTNA-S3N PWRSW-S3N Fingerprint sensor Board C.33 CN9650 System board interface connector (6-pin) Table C-33 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 394 Appendices Appendix C Pin Assignments [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 395: Appendix D Keyboard Scan/Character Codes

    Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 396 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 397 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 398 2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 399 In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 400 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
  • Page 401 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 402 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 403: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 404 Appendices Appendix E Key Layout [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 405: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector RS-232C Loopback Connector Figure F-2 RS-232C Loopback Connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 406 Appendix F Wiring diagrams RS-232C direct connection cable (9-pin to 9-pin) Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) RS-232C direct connection cable (9-pin to 25-pin) Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 407: Lan Loopback Connector

    Appendix F Wiring diagrams Appendices LAN Loopback Connector Figure F-5 LAN Loopback Connector TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 408 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 409: Appendix G Bios Rewrite Procedures

    If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. G TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 410 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 411: Appendix H Ec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 412 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

  • Page 413: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5506H TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL]...
  • Page 414 Appendices Appendix I Reliability [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)

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