Where To Get Help - Epson 300 User Manual

Where to Get Help

EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
Service
World Wide Web
EPSON Internet FTP
Site
EPSON Download
Service
EPSON Forum on
®
CompuServe
Automated telephone services
Service
EPSON
SM
SoundAdvice
EPSON FaxAdvice
EPSON Referral
Service
Access
From the Internet, you can reach EPSON's
Home Page at http://www.epson.com.
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
You can call the EPSON Download Service at
(800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
Members of CompuServe can type GO EPSON
at the menu prompt to reach the Epson
America Forum. For a free introductory
CompuServe membership, call (800) 848-8199
and ask for representative #529.
Access
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a
day, seven days a week, call (800) 442-2110.
TM
Access EPSON's technical information library
by calling (800) 442-2110. You must provide a
return fax number to use this service.
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 442-2110.
Getting to Know Your Printer
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