Printing quality is not what you expect.
Cause
The paper loaded is not the
paper selected in your
application or the printer
driver.
You are not printing on the
correct side of the paper.
The printer driver settings
are not correct.
Colors are different than what you expect.
Cause
Black ink is selected in your
printer driver.
The paper is not loaded
printable side up.
6-18
Troubleshooting
What to do
Make sure you load the correct paper
in the printer and that you select the
same media type in your application
and/or the printer driver. For
information on Media Type settings in
the printer driver, see online help.
Make sure you are using paper that
meets the paper requirements for this
printer. See "Paper" in the Appendix.
Check the paper packaging for the
correct side for printing; then load the
printable side of the paper face up in
the sheet feeder.
Check the printer driver settings to
make sure they are appropriate. If
these settings are correct, check the
settings in your application, because
some driver settings are overridden by
application settings. Also, for more
information on making appropriate
printer driver settings, see online help.
What to do
Set the Ink setting to Color.
Make sure that the printable side of the
paper is facing up.