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c
7
TROUBLESHOOTING
AND MAINTENANCE
The followingsectionon troubleshooting andmaintenanceis intendedonly
as a brief guide. Remember that your printer is a highly sophisticated
electronicdevice,whichalso containshigh voltageinside.For that reason,
only carry out thoseoperationsthat ate describedin this chapter.
CAUTION: Anyattemptto carryoutoperationsotherthanthosedescribed
heremayresultin electricshockand/ordamageto theprinter.
Whencarryingoutanyrepairsor maintenance, a lwaysfollow
the instructionscarefidly.
TROUBLESHOOTING
Yourprinter is a reliablepiece of precisionmachinery,which shouldnot
causeyouanytrouble,providedthatitisusedandtreatedsensibly.However,
if you do experiencea minorproblem,the few tips belowshouldhelp you
avoidhavingto makeanunnecessaryservicecall.Thefollowingtablegives
you ideason whereto look in this sectionif you experienceproblems:
Region of fault
Description
Power supply
Power is not
being supplied
to the p rinter
Printing
Theprinter
does n ot prin~ or stops printing
Theprint
is faint
or uneven
Dots are
m issing in charactm or graphics
Whileusing application software, fonts orcharactm cannotbeprinted
The printout is not what is expected when running a program
Paper feeding
Single sheets do not feed properly (without
ASF)
Continuous pap& does not feed properly with the tractor feed
The ASF is not operating or is not feeding paper properly
Paper park(switching between continuous paper and cut she&a) is not
working properly
Text is being printed all on one line, or with extra blank lines
Page length and margin settings are not what is expected.
Remember- it is betternotto attemptoperationsor ~pairs aboveyourlevel
of competence.Otherwise,you run the risk of damagingthe printer.
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