Epson PhotoPC 650 User Manual page 133

If you're using a Windows system and have trouble
connecting to the COM port, check the computer's
COM port settings. Make sure the port is properly
configured and that the Base I/O port address and the
Interrupt Request Number (IRQ) assigned to the port
are not in conflict with any other devices. Also check the
port setting in your Windows Control panel. You may
need to set your port to a faster speed or lower the FIFO
buffer size (advanced serial port configuration).
If you see a low memory error message when transferring
pictures via the serial cable, close the EPSON
PhotoPC 650 TWAIN or Plug-In window and use the
Save to Folder method to transfer your pictures
instead. See page 4-15 for instructions. (You may also
need to close and then reopen your application software
to free-up your computer's memory.)
You are unable to drag and drop photos into a document.
If your system has less than 16MB RAM, you may not
be able to use drag and drop. Make sure you don't run
too many applications at the same time. You may need
to add memory to your system or use another method of
getting photos into your documents.
Your application may not support drag and drop.
You are unable to copy and paste or import your photo into
a document on your Macintosh.
Try increasing your virtual memory using the Memory
Control Panel. Also increase the memory allocation for
your word processor or other application. (Select the
application and choose Get Info from the File menu.)
Try turning off any unnecessary extensions. See your
Macintosh documentation for more information.
The pictures transfer to your computer too slowly.
The fastest way to transfer your pictures is via the
JumpShot USB cable. If you must use the serial cable,
use the Save to Folder method instead of transferring
the pictures into your applications. See Chapter 4 for
instructions.
If you're transferring via the serial cable, make sure you
selected a fast transfer rate in the EPSON PhotoPC 650
TWAIN or Plug-In software. Click the Setup tab and
change the speed setting to 115230 (for Windows) or
230400 (for Macintosh). If your system won't support
these faster speeds, select the next lower speed.
Maintenance and Troubleshooting 9-5
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