Resetting The Viewer; Contacting Customer Support; Before Contacting Epson - Epson 5000 User Manual

P-5000 User's Guide

Resetting the Viewer

When an error occurs and operations cannot be done, you can reset the viewer by
pressing the Reset button with a thin object as shown below.
Note:
Avoid using the fragile objects such as pencil.

Contacting Customer Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support
services for assistance. If customer support for your area is not listed below, contact the
dealer where you purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
Product serial number
(The serial number label is usually on the back of the product.)
Product model
Product software version
(Click About, Version Info, or similar button in the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product
Maintenance and Troubleshooting
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