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Epson P-3000 Product Support Bulletin

New firmware release version 01.33 for multimedia storage viewers.
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EPSON
Date:
07/28/2010
PSB #:
PSB.2010.08.001
Reference:
TE10-0055 Rev. A
Product(s):
Epson P-3000 and P-5000 Multimedia Storage Viewers
Subject:
New Firmware Release version 01.33
This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia
viewers. The updated firmware provides certain improvements as outlined below.
Description of Change:
The firmware has been updated to version 01.33.
Reason:
To provide the following fixes and/or improvements:
• Corrects movie audio playback issues on files using an 11.024 kHz frequency.
• Corrects an issue that prevents the viewer from copying a file to Back-Up if the file size
is within the following range: 25,533,949 to 25,534,796 bytes or 29,949,157 to
29,950,004 bytes.
• Corrects display of rating information when the rated image file has no attribute
information.
• Supports folder name which starts with certain Japanese characters.
P-3000/P-5000 Firmware Update Instructions:
Note:
Before starting the firmware update process, confirm that there are no files on the
memory card.
To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista
• Operating Systems: Macintosh OS 10.2.8 to 10.5
• Memory card reader/writer
• 128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
• For Windows: firmware filename is epson13953.exe (included in
C:\EPSON\epson13953_firmware_update_0133)
• For Macintosh: firmware filename is epson13954.dmg (included in
epson13954_firmware_update_0133
• P-3000/P-5000 battery installed (fully-charged battery recommended)
Product Support Bulletin
Page 1 of 3
PSB.2010.08.001
Originator:
esc
Authorization:
Total Pages:
3

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   Summary of Contents for Epson P-3000

  • Page 1

    Reference: TE10-0055 Rev. A Total Pages: Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers Subject: New Firmware Release version 01.33 This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia viewers. The updated firmware provides certain improvements as outlined below.

  • Page 2

    Firmware Update Procedure: Download the file epson13953.exe for Windows users or epson13954.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer. To verify the current firmware version on your viewer, power on the unit, select Settings from the Home screen and press OK.

  • Page 3

    When you see the firmware update screen (see reference image below), release the Note: OK and keys. If you do not see this screen, power off the unit and start the firmware process again. During the update process, the message screen will display the current firmware and updated firmware versions.

  • Page 4

    Reference: TE08-0674 Rev. A Total Pages: Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers Subject: New Firmware Release version 01.32 This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia viewers. The updated firmware provides certain improvements as outlined below.

  • Page 5

    Firmware Update Procedure: Download the file epson13373.exe for Windows users or epson13374.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer. To verify the current firmware version on your viewer, power on the unit, select Settings from the Home screen and press OK.

  • Page 6

    When you see the “Updating firmware” screen (right after the EPSON Logo), you Note: can release the OK and RATE ( ) buttons. If you do not see the “Updating firmware” screen, power off the unit and start the firmware update process again.

  • Page 7

    Reference: TE07-0449 Rev. B, C and D Total Pages: Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers Subject: New Firmware Release version 01.20 This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia viewers. The updated firmware provides certain improvements as outlined below.

  • Page 8

    Firmware Update Procedure: Download the file epson12463.exe for Windows users or epson12464.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer. To verify the current firmware version on your viewer, power on the unit, select Settings from the Home screen and press OK.

  • Page 9

    When you see the firmware update screen (see reference image below), release the Note: OK and keys. If you do not see this screen, power off the unit and start the firmware process again. During the update process, the message screen will display the current firmware and updated firmware versions.

  • Page 10

    Reference: TE06-0487 Rev. A Total Pages: Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers Subject: New Firmware Release version 01.10 This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia viewers. The updated firmware provides certain improvements as outlined below.

  • Page 11

    Firmware Update Procedure: Download the file epson12233.exe for Windows users or epson12234.dmg for Mac users from the Epson website (www.epson.com). Follow the on-screen instructions to download and extract the file onto your computer. To verify the current firmware version on your viewer, power on the unit, select Settings from the Home screen and press OK.

  • Page 12

    2. Verify that the battery is installed in the P-3000 or P-5000 viewer. 3. Connect the AC adapter to the viewer, but do not power it on. 4. After the firmware file has been copied to the memory card, insert the CompactFlash or SD memory card into the viewer.

  • Page 13

    7. Power off the unit and remove the CompactFlash or SD memory card. 8. Power on the viewer and verify the new firmware version. It should say 01.10.01.00 (see image below). Page 4 of 4 PSB.2007.03.001...

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P-5000

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