Vertical Voids Appear On Prints - Lexmark MS810de Manual

Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?

Vertical voids appear on prints

Leading edge
Trailing edge
Action
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Step 2
a
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
b
Resend the print job.
Do vertical voids appear on prints?
Step 3
Check if you are using a recommended type of paper.
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do vertical voids appear on prints?
Step 4
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Do vertical voids appear on prints?
Print Quality Guide
Page 18 of 19
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.