Items To Check Before Contacting The Agent Where You Bought The Scanner; You Bought The Scanner - Fujitsu fi-4120C Operator's Manual

5.3 Items to Check Before Contacting the Agent Where You Bought the Scanner

5.3 Items to Check Before Contacting the Agent
Where You Bought the Scanner
Check the following items before you contact the agent where you bought the scanner.
■ General Details
Model
Serial No.
Production date
Date of purchase
Symptom
Frequency of trouble
■ Installation or PC Connection Issues
■ Problem at the time of personal computer connection
OS (Windows)
Displayed error message
Interface
Interface controllers
Item
(Example) fi-4120C
For details on model, see "5.4 Checking Labels on
the Scanner" (page. 83).
(Example) 000001
For details on serial No., see "5.4 Checking Labels
on the Scanner" (page. 83).
(Example) 2003-9 (September, 2003)
For details on production date, see "5.4 Checking
Labels on the Scanner" (page. 83).
Item
fi-4120C Image Scanner Operator's Guide
findings
findings
(Example) SCSI interface
(Example) made by Adaptec
SCSI Card 2940Au
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