Understanding Jam Messages And Locations - Lexmark MX610 Quick Reference

Correct loading of paper Incorrect loading of paper
•
Do not remove a tray while the printer is printing.
•
Do not load a tray while the printer is printing. Load it before
printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height is below
the maximum paper fill indicator.
•
Do not slide the paper into the tray. Load paper as shown in the
illustration.
•
Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing tightly against the paper
or envelopes.
•
Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the computer
or printer control panel.
• Store paper according to manufacturer recommendations.
Understanding jam messages and
locations
When a jam occurs, a message indicating the jam location and
information to clear the jam appears on the printer display. Open the
doors, covers, and trays indicated on the display to remove the jam.
Notes:
•
When Jam Assist is set to On, the printer automatically flushes
blank pages or pages with partial prints to the standard bin after
a jammed page has been cleared. Check your printed output
stack for discarded pages.
• When Jam Recovery is set to On or Auto, the printer reprints
jammed pages. However, the Auto setting does not guarantee
that the page will print.
17
Jam access Printer control What to do
area panel message
1 Automatic [x]‑page jam, open Remove all paper from
document ADF to clear the ADF tray, and then
feeder (ADF) jam. [28y.xx] remove the jammed
paper.
2 Standard bin [x]‑page jam, clear Remove the jammed
standard paper.
bin. [20y.xx]
3 Front door [x]‑page jam, open Open the front door,
front door. [20y.xx] then remove the toner
cartridge and imaging
unit, and then the
jammed paper.
4 Multipurpose [x]‑page jam, clear Remove all paper from
feeder manual the multipurpose
feeder. [25y.xx] feeder, and then
remove the jammed
paper.
5 Tray 1 [x]‑page jam, Pull out tray 1
remove tray 1 to completely, then push
clear the front duplex flap
duplex. [23y.xx] down, and then remove
the jammed paper.
Note: You may need to
open the rear door to
clear some 23y.xx
paper jams.