Appendix B: Technical Support; Getting Help - Enterasys X-Pedition 2000 Getting Started Manual

Getting Help

For additional support related to the Common CLI syntax or this document, contact Enterasys
Networks using one of the following methods:
World Wide Web
Phone
Internet mail
FTP
Login
Password
To send comments or suggestions concerning this document to the Technical Writing
Department: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.
Before contacting Enterasys Networks for technical support, have the following information
ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Enterasys Networks products in the network
Enterasys X-Pedition 2000 Getting Started Guide
Technical Support
http://www.enterasys.com
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your
country: http://www.enterasys.com/support/gtac-all.html
support@enterasys.com
ftp://ftp.enterasys.com
anonymous
your email address
Appendix B
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