GE Profile WPDH8800 Owner's Manual & Installation Instructions page 22

Before you call for service...
22
i Possible Cause What To Do
Incompletecycleor timer Drain hoseis kinkedor • Straighten drain hoseand makesurewasheris not
not advancing improperly connected sittingon it.
Householddrain may • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereis an air gap betweenhoseand drain.
pushedtoo far downthe drain
Washerpump filter may • CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Automatic loud redistribution • Timerstopsat 1 minute,machinehasredistributed the
load onceor twice.Thisisnormaloperation.Donothing;
the machinewillfinishthe wash cycle.
Loudor unusualnoise; Cabinetmoving • Washeris designed to move1/4" to reduceforces
vibration orshaking transmittedto thefloor.Thismovementis normal.
All rubber levelinglegsare not • Pushand pull on the backrightand then back leftof your
firmly touching the floor washerto checkif it islevel.If the washeris uneven, a djust
the rubberlevelinglegsso they are all firmlytouchingthe
floor.Yourinstallershouldcorrectthis problem.
Unbalancedload • Opendoorand manuallyredistribute load.Tocheck
machine,run rinseand spinwith no load.If normal,
unbalancewas causedby load.
Clothestoo wet Drain hoseis kinkedor • Straighten drain hoseand makesurewasheris not
improperlgconnected sittingon it.
Householddrain may • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning; drain hose • Ensure thereis an air gap betweenhoseand drain.
pushedtoo far downthe drain
Washerpump filter meg • CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Loadis out of balance • Redistribute clothesand run drain& spinor rinse& spin.
• Increase loadsizeif washingsmallload containingheavy
and lightitems.
Nopower/washernot Drain hoseis kinkedor • Straighten drain hoseand makesurewasheris not
working or dead improperly connected sittingon it.
Householddrain may • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosepushedtoo far • Ensure thereis an air gap betweenhoseand drain.
downthe drain
Washerpump filter mug • CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Washeris unplugged • Hakesurecordis pluggedsecurelyinto a workingoutlet.
Water supply isturned off • Turnbothhot and coldfaucetsfully on.
Circuitbreaker/fuseis • Checkhousecircuitbreakers/fuses. Replace fusesor
tripped/blown resetbreaker. W ashershouldhaveseparateoutlet.
Controlsare not set properly • HoldSTART/PAUSE button to start cycle.
Automatic self system checks • Firsttime the washerispluggedin,automaticchecks
occunIt may take upto 20 secondsbeforeyou can use
your washer. T hisis normaloperation.