Konica Minolta bizhub C654 User Manual page 50

Troubleshooting user guide
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7.1
Cannot perform network fax/network scan
Description of problem
When sending scanned data (by
SMB transmission) to a speci-
fied computer, a "login error"
occurs.
Printing does not take place.
bizhub C754/C654
Check points
Is the [File Path] set correctly for
the destination?
Are you operating as a domain
user?
Is Memory RX enabled?
Is paper in the machine?
Is paper jammed in the machine?
Is the machine out of toner?
Remedy
Check that the [File Path] of the
destination is correctly regis-
tered.
If you are operating as a domain
user, create a domain user name
that is different from the local
user name. If your domain user
name is the same as the local
user name, use the same pass-
word for both.
If Memory RX is enabled, print
the fax from the [Memory RX]
User Box.
For details on Memory RX, refer
to [User's Guide: Box Opera-
tions].
If the paper supply icon is blink-
ing in the screen, it indicates that
the paper in the paper tray has
been used up and that the re-
ceived original data are stored in
the memory. Add paper.
When a paper jam is occurring,
received original data stay in the
memory. Clear the jammed pa-
per.
For information on handling of a
paper jam, refer to page 1-3.
No fax can be received if the ton-
er is exhausted. Replace the
Toner Cartridge.
For details on how to replace the
Toner Cartridge, refer to [User's
Guide: Maintenance].
7
7-4

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