Konica Minolta bizhub C654 User Manual
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Konica Minolta bizhub C654 User Manual

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  • Page 1 User’s Guide Troubleshooting...

  • Page 2: Table Of Contents

    Table of contents When a Paper/Staple Jam Is Occurring Screen that appears when a paper/staple jam has occurred ............ 1-2 When a paper/staple jam is occurring ..................1-3 When a paper jam is occurring in the ADF ................... 1-4 When a paper jam is occurring at the right-side door ..............1-5 When a paper jam is occurring in a paper tray ................
  • Page 3 Cannot Use the Fax Function Cannot transmit faxes ........................8-2 Cannot receive faxes ........................8-3 G3 fax error code ..........................8-4 Transmission system error code......................8-4 Reception system error code......................8-5 Main messages and remedies ....................... 8-6 Setting [Dialing Method]......................... 8-7 Setting [Check Dest.

  • Page 4: When A Paper/Staple Jam Is Occurring

    When a Paper/Staple Jam Is Occurring...

  • Page 5: Screen That Appears When A Paper/Staple Jam Has Occurred

    Screen that appears when a paper/staple jam has occurred When a Paper/Staple Jam Is Occurring Screen that appears when a paper/staple jam has occurred If any paper/staple jam has occurred on this machine as shown in the screen shot below, the Touch Panel shows the section where the jam has occurred.
  • Page 6 When a paper/staple jam is occurring When a paper/staple jam is occurring Take action referring to the following pages. For information about handling a paper jam in the ADF, refer to page 1-4. For information about handling a paper jam at the right-side door, refer to page 1-5. For information about handling a paper jam in a paper tray, refer to page 1-6.

  • Page 7: When A Paper Jam Is Occurring In The Adf

    When a paper jam is occurring in the ADF When a paper jam is occurring in the ADF The following illustrations show how to fix a paper jam occurring in the ADF. NOTICE When closing the Opening and Closing Guide, press the Hand mark in the center and check that is locked securely.

  • Page 8: When A Paper Jam Is Occurring At The Right-Side Door

    When a paper jam is occurring at the right-side door When a paper jam is occurring at the right-side door The following illustrations show how to fix a paper jam occurring at the right-side door. 7 CAUTION The area around the fusing unit is hot. To avoid a burn injury, be careful not to touch any parts except for the specified knob and dial.

  • Page 9: When A Paper Jam Is Occurring In A Paper Tray

    When a paper jam is occurring in a paper tray When a paper jam is occurring in a paper tray The following illustrations show how to fix a paper jam occurring in the paper tray. 10 2 9 10 Tips The figure above shows the optional Large Capacity Unit LU-301 installed.

  • Page 10: When A Paper Jam Is Occurring On The Finisher Fs-534

    When a paper jam is occurring on the Finisher FS-534 When a paper jam is occurring on the Finisher FS-534 The following illustrations show how to fix a paper jam occurring on the Finisher FS-534. Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the optional Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520.
  • Page 11 When a paper jam is occurring on the Finisher FS-534 Tips The figure above shows the optional Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520. NOTICE When moving the Saddle Stitcher, be sure to only hold the handle. Otherwise, your hand or finger may get caught in the machine.

  • Page 12: When A Paper Jam Is Occurring On The Finisher Fs-535

    When a paper jam is occurring on the Finisher FS-535 When a paper jam is occurring on the Finisher FS-535 The following illustrations show how to fix a paper jam occurring on the Finisher FS-535. Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.
  • Page 13 When a paper jam is occurring on the Finisher FS-535 Sections inside the finisher prone to paper jams vary depending on the settings for [Finishing]. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.

  • Page 14: When A Paper Jam Is Occurring On The Z Folding Unit Zu-606

    When a paper jam is occurring on the Z Folding Unit ZU-606 When a paper jam is occurring on the Z Folding Unit ZU-606 The following illustrations show how to fix a paper jam occurring on the Z Folding Unit ZU-606. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK-521, and Z Folding Unit ZU-606.

  • Page 15: When A Paper Jam Is Occurring On The Post Inserter Pi-505

    When a paper jam is occurring on the Post Inserter PI-505 When a paper jam is occurring on the Post Inserter PI-505 The following illustrations show how to fix a paper jam occurring on the Post Inserter PI-505. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK-521, and Post Inserter PI-505.

  • Page 16: When A Paper Jam Is Occurring On The Job Separator Js-602

    1.10 When a paper jam is occurring on the Job Separator JS-602 1.10 When a paper jam is occurring on the Job Separator JS-602 The following illustrations show how to fix a paper jam occurring on the Job Separator JS-602. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512, Punch Kit PK-521, and Job Separator JS-602.

  • Page 17: When A Staple Jam Is Occurring On The Finisher Fs-534

    1.11 When a staple jam is occurring on the Finisher FS-534 1.11 When a staple jam is occurring on the Finisher FS-534 The following illustrations show how to fix a staple jam occurring on the Finisher FS-534. Tips The figure above shows the optional Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520.

  • Page 18: When A Staple Jam Is Occurring On The Saddle Stitcher Sd-511

    1.12 When a staple jam is occurring on the Saddle Stitcher SD-511 1.12 When a staple jam is occurring on the Saddle Stitcher SD-511 The following illustrations show how to fix a staple jam occurring on the Saddle Stitcher SD-511. Tips The figure above shows the optional Finisher FS-534 equipped with Saddle Stitcher SD-511 and Punch Kit PK-520.

  • Page 19: When A Staple Jam Is Occurring On The Finisher Fs-535

    1.13 When a staple jam is occurring on the Finisher FS-535 1.13 When a staple jam is occurring on the Finisher FS-535 The following illustrations show how to fix a staple jam occurring on the Finisher FS-535. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.

  • Page 20: When A Staple Jam Is Occurring On The Saddle Stitcher Sd-512

    1.14 When a staple jam is occurring on the Saddle Stitcher SD-512 1.14 When a staple jam is occurring on the Saddle Stitcher SD-512 The following illustrations show how to fix a staple jam occurring on the Saddle Stitcher SD-512. Tips The figure above shows the optional Finisher FS-535 equipped with Saddle Stitcher SD-512 and Punch Kit PK-521.

  • Page 21: Main Messages And Remedies

    Main Messages and Remedies...

  • Page 22: When A Message Appears To Replace Consumables Or Carry Out Cleaning

    When a message appears to replace consumables or carry out cleaning Main Messages and Remedies When a message appears to replace consumables or carry out cleaning A message appears indicating the time(s) that expiring consumables used in this machine should be re- placed.

  • Page 23: When A Paper Jam Message Persists

    When a paper jam message persists When a paper jam message persists There may be a paper jam occurring in sections other than those indicated on the Touch Panel. Check the sections again not shown on the Touch Panel, Check the following items: Check for any pieces of paper left in the back of the section indicated on the Touch Panel.

  • Page 24: When An Error Message Appears

    When an error message appears When an error message appears When an error is detected, the following message appears. Take the appropriate action according to the message displayed on the screen. If you cannot resolve the error, write down the [Trouble Code], and contact your service representative with the power plug disconnected from the power outlet.

  • Page 25: When [Stabilizing Image.] Appears

    When [Stabilizing image.] appears When [Stabilizing image.] appears This automatically performs a function to adjust printing quality in order to maintain a certain level of color reproduction quality. This "printing quality adjustment" is referred to as "image stabilization", Image stabilization is performed while a large number of copies are being output or the temperature or hu- midity inside the machine has changed.

  • Page 26: When Printing Quality Has Deteriorated

    When Printing Quality Has Deteriorated...

  • Page 27: Cleaning The Electrostatic Charger Wire

    Cleaning the Electrostatic Charger Wire When Printing Quality Has Deteriorated Cleaning the Electrostatic Charger Wire If the Electrostatic Charger Wire is dirty, linear smudges may appear on a print image. If this occurs, clean the Electrostatic Charger Wire according to the following procedure. Open the Lower Front Door of the machine.

  • Page 28: Cleaning The Print Head Glass

    Cleaning the Print Head Glass Cleaning the Print Head Glass Printing quality deteriorates if the Print Head Glass is dirty. If this occurs, clean the Print Head Glass ac- cording to the following procedure. Pull out Tray 2. Remove the Printhead Cleaner from Tray 2. Open the Lower Front Door of the machine.
  • Page 29 Cleaning the Print Head Glass Release the Waste Toner Box Lock Lever, then remove the Waste Toner Box. Slowly insert the Printhead Cleaner all the way to the back end of the Print Head Glass, and then slowly pull it out. % Repeat this operation approximately three times for all the Print Head Glass sections.

  • Page 30: When The Machine Cannot Be Powered On

    When the Machine Cannot Be Powered On...
  • Page 31 When the Machine Cannot Be Powered On This machine has two power sources. Check the Main Power Switch and the Power key for the status. Check whether the Power Plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped.

  • Page 32: When The Touch Panel Is Not Visible

    When the Touch Panel Is Not Visible...
  • Page 33 When the Touch Panel Is Not Visible If a certain length of time has elapsed without any operations being carried out on this machine, the Touch Panel may turn off. Check the following items: Tap [Accessibility] and select [Brightness Adjustment], and select [Low] or [High] to adjust the contrast for the Touch Panel.
  • Page 34 Check to see that the Main Power Switch and the Power key are turned ON. In case the Touch Panel does not appear even after checking it, contact your service representative. bizhub C754/C654...

  • Page 35: Cannot Print

    Cannot Print...
  • Page 36 Cannot print Cannot Print Cannot print Description of problem Check points Remedy A message saying "Printer is not Is the power turned on? Check the Main Power Switch connected" or "Print Error" ap- of this machine. pears on the computer screen. If a hub is used, also check the hub power.
  • Page 37 Cannot print Description of problem Check points Remedy Print processing on the compu- Is another printer specified? Check the specified printer ter has finished, but printing name. does not start. Is the network or USB cable dis- Make sure that the cables are connected? correctly connected.
  • Page 38 Cannot print Description of problem Check points Remedy Print processing on the compu- Is there sufficient available com- Perform a test printing to check ter has finished, but printing puter memory? whether printing is possible. does not start. If test printing is successful, this indicates there are no problems on this machine or with the print- er driver.
  • Page 39 Cannot print Description of problem Check points Remedy Printing is not available when Is printing by public users per- Check whether printing by public you have selected [Public User mitted on the machine? users is permitted. If not, grant Access] in user authentication. printing permission to public us- ers.
  • Page 40 Cannot print Description of problem Check points Remedy Cannot specify the punch func- The optional Finisher and Punch Install the required optional tion. Kit are required. product and enable them on the printer driver. If the booklet, transparency or Check the setting of each item of envelope is specified, the punch the printer driver.

  • Page 41: Main Messages And Remedies

    Main messages and remedies Main messages and remedies Message Cause Remedy [Server connection error.] (1) The network cable is not con- (1) Make sure that the network nected correctly. cable is correctly connected. (2) Under [Administrator Set- (2) Under [Administrator Set- tings], [Network Settings] are not tings], check that [Network Set- set correctly.

  • Page 42: Test Printing

    Test printing Test printing Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the [Start] menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].

  • Page 43: Printing A File From A User Box

    Printing a file from a User Box Printing a file from a User Box Tap [User Box] on the main menu. Select the desired User Box, then tap [Open]. Select the target file, then tap [Print]. Change print settings as necessary, and click Start. bizhub C754/C654...

  • Page 44: Setting An Encryption Passphrase For The Printer Driver

    Setting an encryption passphrase for the printer driver Setting an encryption passphrase for the printer driver Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the Start menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].

  • Page 45: Enabling User Authentication Or Account Track On The Printer Driver

    Enabling user authentication or account track on the printer driver Enabling user authentication or account track on the printer driv- Open the [Printers] window or [Printers and Faxes] window. % In Windows XP/Server 2003, open the Start menu, then click [Printers and Faxes]. If [Printers and Faxes] is not displayed on the Start menu in Windows XP/Server 2003, open the Start menu, then click [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes].

  • Page 46: Permitting Printing By Public Users

    Permitting printing by public users Permitting printing by public users Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [User Authentication/Account Track] - [User Authentication Settings] - [User Registration]. Tap [ ] to select [000 Public], and also tap [Edit]. Tap [Function Permission].

  • Page 47: Cannot Perform Network Fax/Network Scan

    Cannot Perform Network Fax/Network Scan...
  • Page 48 Cannot perform network fax/network scan Cannot Perform Network Fax/Network Scan Cannot perform network fax/network scan Description of problem Check points Remedy Cannot send data. Is the volume per E-mail to be If the volume of one E-mail mes- sent exceeding the maximum re- sage exceeds the maximum ca- ceiving capacity of the SMTP pacity of the SMTP server for...
  • Page 49 Cannot perform network fax/network scan Description of problem Check points Remedy Cannot receive faxes. Is the power turned on? Check the Main Power Switch of this machine. If a hub is used, also check the hub power. Has the machine been placed in If the machine is placed into the the ErP Auto Power Off mode? ErP Auto Power Off mode, it can-...
  • Page 50 Cannot perform network fax/network scan Description of problem Check points Remedy When sending scanned data (by Is the [File Path] set correctly for Check that the [File Path] of the SMB transmission) to a speci- the destination? destination is correctly regis- fied computer, a "login error"...

  • Page 51: Network Fax Error Code

    Network fax error code Network fax error code Transmission system error code If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and error codes will be displayed in Nxx format. Take corrective actions by referring to the table below. Code Type Descrip-...
  • Page 52 Network fax error code Code Type Descrip- Redial ON Corrective Actions tion or OFF Memory er- Memory er- Memory is full. • Check that there are no other jobs being processed. • Reduce the number of pages to be sent or reduce the scanning resolution to re- send the fax.

  • Page 53: Reception System Error Code

    Network fax error code Reception system error code If the machine encounters a problem while receiving a network fax, an error dialog will appear and error codes will be displayed in Nxx format. Take corrective actions by referring to the table below. Code Type Descrip-...

  • Page 54: Printing A Destination List

    Printing a destination list Printing a destination list Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [One-Touch/User Box Registration] - [One-Touch/User Box Registration List]. Select items to print from the address registration list. Set the starting number of addresses to print, the number of destinations to output and the type of des- tinations, then tap [Print].

  • Page 55: Cannot Use The Fax Function

    Cannot Use the Fax Function...

  • Page 56: Cannot Transmit Faxes

    Cannot transmit faxes Cannot Use the Fax Function Cannot transmit faxes Description of problem Check points Remedy Cannot send faxes. Was the transmission procedure Check the transmission proce- carried out correctly? dure and then resend the fax. Is the fax number you entered for If you are using a destination in the destination correct? the Address Book or Program,...

  • Page 57: Cannot Receive Faxes

    Cannot receive faxes Cannot receive faxes Description of problem Check points Remedy Cannot receive faxes. Is the power turned on? Check the Main Power Switch of this machine. If a hub is used, also check the hub power. Has the machine been placed in If the machine is placed into the the ErP Auto Power Off mode? ErP Auto Power Off mode, it can-...

  • Page 58: G3 Fax Error Code

    G3 fax error code G3 fax error code Transmission system error code If the machine encounters a problem while sending a G3 fax, an error dialog will appear and error codes will be displayed in Txx format. Take corrective actions by referring to the table below. Code Corrective Actions •...

  • Page 59: Reception System Error Code

    G3 fax error code Reception system error code If the machine encounters a problem while receiving a G3 fax, an error dialog will appear and error codes will be displayed in Rxx format. Take corrective actions by referring to the table below. Code Corrective Actions Check your machine.

  • Page 60: Main Messages And Remedies

    Main messages and remedies Main messages and remedies Message Cause Remedy [TX failed due to error. Please Redial was attempted the Check the recipient's state and check Job History.] number of times specified, how- then resend the fax. ever, transmission failed be- cause the recipient was busy or due to other reasons.

  • Page 61: Setting [Dialing Method]

    Setting [Dialing Method] Setting [Dialing Method] Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [Fax Settings] - [Line Parameter Setting]. Select [Dialing Method] and enable settings that match your telephone line currently used, then tap [OK].

  • Page 62: Setting [Check Dest. & Send]

    Setting [Check Dest. & Send] Setting [Check Dest. & Send] Tap [Utility], then select [One-Touch/User Box Registration]. Select [Create One-Touch Destination] - [Address Book (Public)] - [Fax]. Select the target one-touch destination, then tap [New]. Tap [Line Settings], set [Check Dest. & Send] to [No], then tap [OK]. Tap [OK].

  • Page 63: Setting The Number Of Rx Call Rings

    Setting the number of RX call rings Setting the number of RX call rings Tap [Utility], then select [Administrator Settings]. Enter the password, then tap [OK]. Select [Fax Settings] - [Line Parameter Setting]. Select [Number of RX Call Rings], tap [-] to set it to "0", then tap [OK]. bizhub C754/C654...

  • Page 64: Cannot Copy

    Cannot Copy...
  • Page 65 Cannot copy Cannot Copy Cannot copy Description of problem Check points Remedy Copying does not start. Are the doors of the machine se- Close the doors of the machine curely closed? securely. Has paper of the correct size for Load paper of the appropriate the original been loaded into the size into the paper tray.
  • Page 66 Cannot copy Description of problem Check points Remedy Images are tipped. Is the original positioned correct- Correctly position the original against the Original Scale. Load the original into the ADF, and slide the adjustable Lateral Guide to fit the size of the origi- nal.
  • Page 67 Cannot copy Description of problem Check points Remedy Ejected paper is not get stacked Is the paper curled? Remove the paper from the pa- evenly; punch holes or staple per tray, turn it over, and then positions do not line up. load it again.

  • Page 68: Main Messages And Remedies

    Main messages and remedies Main messages and remedies Message Cause Remedy [Originals left on glass.] The original has been left on the Remove the original from the Original Glass. Original Glass. [Paper of matching size is not Paper of a suitable size is not Either select paper of a different available.Select the paper size.] loaded in a paper tray.
  • Page 69 Main messages and remedies Message Cause Remedy [Hole-Punch scrap box is full. (1) The waste box has become (1) Dispose of punch hole scrap Empty hole-punch scrap.] full of punch hole scraps. stored in the Punch Scrap Box. (2) The Punch Scrap Box is not (2) Load the Punch Scrap Box.
  • Page 70 Cannot Save in a User Box...
  • Page 71 10.1 Cannot save in a User Box Cannot Save in a User Box 10.1 Cannot save in a User Box Description of problem Check points Remedy Files cannot be saved in a User Are the network settings and To save files in a User Box from a Box.
  • Page 72 10.2 Main messages and remedies 10.2 Main messages and remedies Message Cause Remedy [Server connection error.] (1) The network cable is not con- (1) Make sure that the network nected correctly. cable is correctly connected. (2) Under [Administrator Set- (2) Under [Administrator Set- tings], [Network Settings] are not tings], check that [Network Set- set correctly.

  • Page 73: Deleting Files From A User Box

    10.3 Deleting files from a User Box 10.3 Deleting files from a User Box Tap [User Box] on the main menu. Select the desired User Box, then tap [Open]. Select files to delete, then tap [Delete]. Tap [Yes]. bizhub C754/C654 10-4...

  • Page 74: Network Error Codes

    Network Error Codes...

  • Page 75: About Network Error Codes

    11.1 About network error codes Network Error Codes 11.1 About network error codes They refer to codes displayed when an error occurs in the network. You can check the action to take as well as a description of the error by referring to the code in the error code list. bizhub C754/C654 11-2...

  • Page 76: Displaying Network Error Codes

    11.2 Displaying network error codes 11.2 Displaying network error codes Use Web Connection to configure so that network error codes are displayed. For details, refer to [User's Guide: Web Management Tool]. bizhub C754/C654 11-3...

  • Page 77: Error Code List

    11.3 Error code list 11.3 Error code list Functions Code Description IEEE802.1X Connection has already been established. Setting error Unable to find the destination AP (SSID). The authentication mode does not match the AP (IEEE8021X/WPA-EAP/WPA-PSK/NONE). Negotiation of the EAP method failed. The EAP authentication failed (user ID, password, certificate, etc.) Encryption negotiation with the AP failed (TKIP/CCMP).
  • Page 78 11.3 Error code list Functions Code Description IEEE802.1X The certificate verification (PKI) function is in the excessive multi- plex processing status (EAP-TLS/EAP-TTLS/PEAP). Parameter error of the certificate (EAP-TLS/EAP-TTLS/PEAP). Internal error of the certificate verification (PKI) function (EAP- TLS/EAP-TTLS/PEAP). bizhub C754/C654 11-5...
  • Page 79 11.3 Error code list Functions Code Description LDAP An invalid operation occurred. The number of search results has exceeded the maximum number of items allowed. The LDAP server does not support SASL. Unable to trace the link although Referral is specified. Cannot find the search route.
  • Page 80 11.3 Error code list Functions Code Description LDAP 12241 The ticket certificate has expired. 12242 The CA server rejected the connection. 12243 The connection to the server that checks for expiration of the cer- tificate has timed out. 12244 Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
  • Page 81 11.3 Error code list Functions Code Description E-Mail/ Failed to log in to the E-mail server. Internet Fax An internal error occurred. Failed to connect to the server. The connection has timed out. Decoding failed due to invalid MIME format or S/MIME format. Available free memory is insufficient.
  • Page 82 11.3 Error code list Functions Code Description FTP TX Parameter error (e.g. the file name is NULL). Parameter is invalid. The specified protocol is unavailable. The process is cancelled by a device reset. A memory shortage has occurred. The FTP connection is already open. Failed to connect to the server.
  • Page 83 11.3 Error code list Functions Code Description SMB Transmission 12239 The purpose of the certificate is not right. 12240 CA that cannot be trusted or is not registered. 12241 The certificate has expired. 12242 The CA server rejected the connection. 12243 The connection to the server that checks for expiration of the cer- tificate has timed out.
  • Page 84 11.3 Error code list Functions Code Description SMTP transmission SMTP server error. An unsupported SMTP error code of 400s is received from the SMTP server. SMTP server error. Syntax error (command unrecognized). SMTP server error. Syntax error in parameters or arguments. SMTP server error.
  • Page 85 11.3 Error code list Functions Code Description SMTP transmission 2264 Unable to perform verification because there are too many certifi- cates to be verified (the maximum number of certificates that can be verified at a time is 20). 2266 Internal error of the certificate verification. 2267 The device certificate does not exist.
  • Page 86 11.3 Error code list Functions Code Description WebDAV transmission MIO is busy. The connection has been interrupted with the condition that is in- sufficient to the specified size. 1001 The server does not support WebDAV. Unable to upload data to the server. 1002 The intermediate resource is not a collection (directory) (e.g.
  • Page 87 11.3 Error code list Functions Code Description SMB browsing The connection has been interrupted. The specified protocol is unavailable. Failed to connect to the server. The device is not connected to the network. The internal channel detected an error immediately before estab- lishing communication.
  • Page 88 11.3 Error code list Functions Code Description User Authentication Invalid parameter (e.g. the number of characters exceeds the limit, blank). The authentication function setting is disabled. Failed to resolve the name using the DNS server. Unable to find the authentication server. Failed to authenticate.
  • Page 89 11.3 Error code list Functions Code Description WebDAV client The ID of a client that is not active has been specified. Receive time out occurred. A receive error occurred. Or an invalid request URL is specified. The size of the content length or the receive size exceeds the max- imum transferable size.
  • Page 90 11.3 Error code list Functions Code Description WS scan The specified client is not registered. Parameter is invalid. The Web service or WS scan function is disabled. The device is not connected to the network. Waiting for connection from CP. The SSL certificate of the destination computer is not valid when the validity period of an SSL certificate is checked.
  • Page 91 11.3 Error code list Functions Code Description Scan server sending The scan server returned an error due to invalid request. Addresses for secondary distribution are not supported. The destination address is not included in PSP. The scan server returned an error due to access by an unauthor- ized user.

  • Page 92: When The Bit Count Does Not Match Between The Server And The Client

    When the Bit Count Does Not Match between the Server and the Client...
  • Page 93 When the Bit Count Does Not Match between the Server and the Client If the print server is Windows Server 2008/2008 R2 and its OS bit count does not match that of the client computer, an additional driver may not be installed normally in the print server. To solve this problem, specify the setup information file (ntprint.inf) of the operating system with a different bit number when installing the additional driver on the print server.

  • Page 94: When A Message Appears To Replace Consumables Or Carry Out Cleaning

    When a Message Appears to Replace Consumables or Carry Out Cleaning...

  • Page 95: When Staples In The Finisher Have Run Out

    When a Message Appears to Replace Consuma- bles or Carry Out Cleaning When staples in the finisher have run out When staples in the Finisher have run out, the following message appear. Take action while referring to the label inside the machine. Reference For details on how to replace the Finisher FS-534, refer to [User's Guide: Maintenance].

  • Page 96: When Toner Is Running Out In The Toner Cartridge

    When toner is running out in the Toner Cartridge When toner is running out in Toner Cartridge, a message appears as shown below (at replacement by user). Reference For details on the replacement procedure, refer to [User's Guide: Maintenance]. When the Imaging Unit needs to be replaced When the replacement time has come for the Imaging Unit, the following message appears (at replacement by user).

  • Page 97: When A Waste Toner Box Is Full

    When a waste toner box is full When the Waste Toner Box is full, the following message appears (at replacement by user). Tap [Start Guid- ance], then follow the displayed guidance to take an action. Reference For details on the replacement procedure, refer to [User's Guide: Maintenance]. bizhub C754/C654 13-4...
  • Page 98 http://konicaminolta.com Copyright A2X0-9603TS-00 2011.10 2011...

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