Usage How-To's; How To Use Call Transfer; How To Make Conference Calls - D-Link DVX-7090 User Manual

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7
U
SAGE
7.1
H
OW TO USE CALL TRANSFER
The DVX-7090 Router provides for 2 types of transfer:
To use the transfer service the user should belong to a group authorized to use the Transfer
service (See the
A common transfer scenario unfolds as follows:
1. User A calls user B
2. User B answers the call
3. User B wishes to transfer the call to user C (the sequence of events when user A
4. User B presses the Flash button to place user A on hold. (Note: If there is no Flash
5. User B dials user C (Note: The majority of phones require pressing # to complete
Further steps vary with the type of transfer (attended or blind.)
In case of a blind transfer:
6. User B hangs up.
7. User A becomes the calling party for user C and hears the ringback tone.
8. When/if user C answers the call, a call session between A and C is established.
During an attended transfer:
6. User B establishes a connection with user C
7. User B is able to switch between user A and C by pressing the Flash button if any (if
Note:
each other.
8. When user B hangs up, a call session between A and C becomes established.
7.2
H
OW TO MAKE CONFERENCE CALLS
The DVX-7090 Router supports 3 party conference calls only.
As setting up a conference involves the call transfer service, the user who is the conference
initiator must belong to a group with both Transfer and Conference permissions.
The 3-party conference scenario unfolds as follows:
DVX-7090 VoIP Router
H
-
'
OW
TO
S
Attended (consultative) transfer when the transferor first contacts the transfer target
before leaving the call, and
Blind (unsupervised) transfer when the transferor just transfers the call to the called
extension and hangs up.
Configuring groups
does the transfer to user C is the same).
button hitting the Flash key can be emulated by sequentially pressing * and # within
one second time.)
dialing).
there is no Flash button hitting the Flash key can be emulated by sequentially
pressing * and # within one second time.) User A and C do not hear each other.
If user B's group has Conference permissions users A and C will be able to hear
section for details).

Usage how-to's

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