Troubleshooting Wireless Remote Control Issues - Smart Technologies SMART Board SBID Interactive Display 6052i Installation And User Manual

To interpret a
flashing red LED
To troubleshoot issues
with the remote control
36 | CH A P T E R 5 – T R O U B L E S H O O T I N G
If the LED flashes red six times, and then the LCD monitor turns off, the internal
temperature of the LCD monitor is higher than its normal operating temperature. Do
not turn on the monitor again until the internal temperature has reduced to its normal
operating temperature.
OR
If the LED flashes red more than six times, the LCD monitor could have detected a
component failure. Please contact
see Technical Support on page 49.
Troubleshooting Wireless Remote Control
Issues
1. Confirm that the wireless remote control is pointing at the wireless remote control
sensor.
2. Confirm that there are no object's between the remote control and the sensor. For
more information on the optimum angle for the wireless remote control, see Using
the Wireless Remote Control on page 23.
3. Confirm that there is no direct sunlight or strong illumination reaching the remote
control sensor of the LCD monitor, or when there is an object in the path.
4. Confirm that the remote control's batteries are inserted correctly.
5. Replace the batteries.
6. For additional troubleshooting suggestions, see the NEC MultiSync S521 User's
Manual (document
SMART technical
145185).
support. For contact infromation,