Configuring Responses To Automatically Create Issues - McAfee EPOCDE-AA-BA - ePolicy Orchestrator - PC Product Manual

Use this... To do this...
Assign a priority to the issue:
Priority
• Unknown
• Lowest
• Low
• Medium
• High
• Highest
Severity Assign a severity to the issue:
• Unknown
• Lowest
• Low
• Medium
• High
• Highest
Assign a resolution to the issue. The issue resolution can be assigned once the issue
Resolution
is processed:
• None
• Fixed
• Waived
• Will not fix
Type the user name of the person assigned to the issue, or choose them by clicking ...
Assignee
Due Date Select whether the issue has a due date and, if so, assign a date and time that the
issue is due. Due dates in the past are not allowed.
4 Click Save.

Configuring responses to automatically create issues

You can use responses to automatically create issues when certain events occur.
Task
For option definitions, click ? in the interface.
Click Menu | Automation | Automatic Responses, then click Actions and select New Response.
1
The Description page of the Response Builder appears.
Use this... To do this...
Type a meaningful name for the response.
Name
Description Type a description of the response.
Select the language in which the response will appear.
Language
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McAfee ePolicy Orchestrator
Managing Issues and Tickets
Working with issues
4.6.0 Software Product Guide
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