Mark Levinson 500H series Owner's Manual page 25

Nº500H Series Power Amplifier
No Response to
Commands in ML Net
No Connectivity Via
Ethernet
If All Else Fails...
1. V erify that the master device and the Nº500H series amplifier are
properly connected together with a router.
2. V erify that the Nº500H series amplifier's network setup is correct.
Access to the internal Web page via a computer is required to
verify the network settings of the Nº500H series.
• V erify that the network cables are properly connected between
the router, switch, or hub and the amplifier. If connecting to
a computer, verify that the computer network cable is in the
correct port.
• V erify the age of the router, switch, or hub. There may be
a communication issue with the Nº500H series and older
network devices. Power cycle the Nº500H series and use a
newer router, switch, or hub between the network and the
amplifier.
• I f connected directly to the computer, make sure a crossover
cable is used.
• Verify that the router and computer have valid IP addresses.
• V erify that the proxy server in the computer's network setup is
disabled. An active proxy server can interfere with the software
upgrade procedure.
• I f the web browser cannot find the host name of the amplifier,
verify the following:
• E nsure that the local DNS server is properly configured.
We recommend configuring the local DNS Server to "DNS
Forwarding" mode. To configure the DNS Server, refer to
the setup manual of the server.
• I f using a subdomain, enter the complete address into the
browser. For example,
• E nter the IP Address of the amplifier into the browser. For
example, "http://192.168.50.5"
1. Power-cycle the Nº500H series, waiting at least 10 seconds
between powering the amplifier off and on.
2. Restore the default settings on the internal web page.
3. V isit www.marklevinson.com and search the knowledgebase for
more information.
4. Contact your Mark Levinson dealer.
.
http://NO500H.yourhome.network.com
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