Related Manuals for Elo TouchSystems CRT Touchmonitors
Summary of Contents for Elo TouchSystems CRT Touchmonitors
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Page 1: User Guide
Elo Entuitive Touchmonitor User Guide For 15” and 17” CRT Touchmonitors Version 1.0 Revision C DOC# SW500068 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com... -
Page 2: Trademark Acknowledgments
Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no rep- resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes. - Page 3 ii-Elo Entuitive Touchmonitor CRT User Guide...
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Page 4: Table Of Contents
Chapter 1. Introduction ...1 About This Manual ...1 CRT Touchmonitor Features ...1 Contacting Elo ...2 Chapter 2. Installation...3 Unpacking ...3 Getting Started ...4 Installing the Base ...4 Removing the Base ...5 Connecting Your 17” Monitor ...5 Connecting Your 15” Monitor ...7 Power Consumption...8 Preset Video Modes ...9 Chapter 3. - Page 5 Contents Solutions to Common Problems ...23 Monitor Warning Messages ...24 Appendix A. Touch Technology ...25 Touchscreens: An Overview...25 IntelliTouch Touchscreens...25 AccuTouch Touchscreens...26 Appendix B. Touchmonitor Safety...27 Care and Handling of Your Touchmonitor...28 Cleaning Your Touchmonitor ...29 Screen...29 Case...29 Regulatory Information ...31 Appendix C.
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Page 6: Chapter 1. Introduction
Chapter 1 Introduction Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. -
Page 7: Contacting Elo
Size/Position, Pincushion, Trapezoid, Tilt, Color Adjust- ment, Language, Power Saver, Display Mode, and Factory Reset controls. Patented touch technology from Elo TouchSystems. Your monitor will have one of these two options: RS-232 touch interface. Universal Serial Bus (USB) touch interface. -
Page 8: Chapter 2. Installation
Chapter 2 Installation Unpacking Check that the following seven items are present and in good condition: Elo Entuitive Touchmonitor Base RS-232 serial touchscreen cable or USB cable AC power cord User manual Quickstart guide TouchTools CD-ROM Elo Entuitive Touchmonitor Unpacking CRT User Guide - 3... -
Page 9: Getting Started
Chapter 2 : Installation Getting Started Installing the Base Put the labeled hooks onto the corresponding slots on the bottom of the monitor. Push on the base in the direction of the arrow so that the hooks engage firmly in the slots, as shown in the above illustration. -
Page 10: Removing The Base
Removing the Base With a screwdriver, press down the lock then remove the base by lifting it up in the direction of the arrow in the above illustration. Connecting Your 17” Monitor AC power Serial (RS-232) IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. - Page 11 Chapter 2 : Installation 2. Connect the power cord to the AC connector on your touchmon- itor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
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Page 12: Connecting Your 15" Monitor
Connecting Your 15” Monitor AC power Serial (RS-232 models) (Male port if no connector) IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. 1. Connect the VGA cable to the video connector on your PC. Secure the cable to your PC by turning the screws on the con- nector. -
Page 13: Power Consumption
Chapter 2 : Installation 5. Power on your PC then power on your monitor. After a brief pause the picture should appear. 6. If necessary, adjust the front panel controls according to your personal preference (see Chapter 3). 7. Insert the Elo TouchTools CD-ROM in your computer’s CD- ROM drive to install the appropriate driver software. -
Page 14: Preset Video Modes
Preset Video Modes Elo Entuitive touchmonitors have 12 preset video modes and 4 user- defined video modes. The following are the 12 modes preset as factory defaults: Preset mode 640 x 480 720 x 400 640 x 480 800 x 600 640 x 480 800 x 600 1024 x 768... - Page 15 Chapter 2 : Installation 10 - Elo Entuitive Touchmonitor CRT User Guide...
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Page 16: Chapter 3. Operation
Chapter 3 Operation About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter. -
Page 17: 15" Monitor Controls
Chapter 3 : Operation 15” Monitor Controls 1 2 3 Decrease button Function button Increase button Contrast Brightness Power 12 - Elo Entuitive Touchmonitor Scrolls down or decreases the value of a parameter. Displays Elo touchmonitor on-screen display. Scrolls up or increases the value of a parameter. Adjusts the image brightness in relation to the back- ground. -
Page 18: 17" Monitor Controls
17” Monitor Controls Decrease button Function button Increase button Contrast Brightness Power Elo Entuitive Touchmonitor 17” Monitor Controls Scrolls down or decreases the value of a parameter. Displays Elo touchmonitor on-screen display. Scrolls up or increases the value of a parameter. Adjusts the image brightness in relation to the back- ground. -
Page 19: On-Screen Menus: Overview
Chapter 3 : Operation On-Screen Menus: Overview Main Menu Size and Position Geometry Color *Degauss Language Management Factory Reset Exit *Degauss on-screen menu option available on 17-inch monitor only. 14 - Elo Entuitive Touchmonitor Horizontal Size Horizontal Position Size and Position Vertical Size Vertical Position Pincushion... -
Page 20: Touchmonitor Adjustment Controls
Touchmonitor Adjustment Controls 1. Press the Function button on the front panel to display the Main Menu. 2. Press the <+> or <–> button to scroll up or down the Main Menu, then press the Function button to enter the secondary menu. -
Page 21: Size And Position Menu
Chapter 3 : Operation Size and Position Menu 1. Use the <+> or <–> button to scroll up or down. 2. Press the Function button to select a parameter in the Size and Position menu. - (D ow n) C ancel Save adjustment and return to S ave and R eturn... -
Page 22: Geometry Menu
Functions Horizontal Size Horizontal Position Vertical Size Vertical Position Geometry Menu 1. Use the <+> or < – > button to scroll up or down. 2. Press the Function button to select a parameter in the Geometry menu. G e o m e t r y - ( D o w n ) P in c u s h io n T ilt ( R o ta tio n ) -
Page 23: Adjusting Geometry
Chapter 3 : Operation Adjusting Geometry Pincushion Decrease 1. Use the <+> or < – > button to adjust a parameter. 2. Press the Function button to save the adjustment and return to the Geometry menu. 3. If you have made any parameter adjustment, the Save and Return option will be highlighted when you return to the Geom- etry menu. -
Page 24: Adjusting Color
Functions Description 9300K Preset color mode 1. Preset color mode 2. 6500K Adjusts parameters for the colors Red, Green, and Blue. User Color 1 Adjusts parameters for the colors Red, Green, and Blue. User Color 2 Adjusting Color 1. Use the <+> or < – > button to scroll up or down. 2. -
Page 25: Degauss Menu
Chapter 3 : Operation 6. Once you have completed your adjustments, highlight the Save and Return option to save and return to the Color menu, or select Cancel to quit User Color 1 or User Color 2 without saving adjustments. Degauss Menu The degauss function demagnetizes the CRT to ensure color purity. -
Page 26: Management Menu
Management Menu 1. Use the <+> or < – > button to scroll up or down. 2. Press the Function button to enter different functions in the Management menu: M anagem ent -(Down) Pow er Saver Display m ode Exit Power Saver This feature activates or deactivates the Display Power Management System (DPMS). -
Page 27: Factory Reset
Chapter 3 : Operation 1. Use the <+> or < – > button to select ON/OFF. 2. Press the Function button to return to the Management menu. Factory Reset Factory Reset is used to reset the on-screen parameters to the factory settings. -
Page 28: Chapter 4. Troubleshooting
Chapter 4 Troubleshooting Solutions to Common Problems Problem No picture. Picture appears to be ghosting. Picture is not centered. Picture appears “washed out”. Picture not present or severely distorted. Touch doesn’t work. Elo Entuitive Touchmonitor Solutions to Common Problems Suggestion (s) Your touchmonitor may not be getting power. -
Page 29: Monitor Warning Messages
Chapter 4 : Troubleshooting Monitor Warning Messages Warning Message Input signal out of range The power LED flashes amber. The input signal of H-sync or V- sync is larger or smaller than its normal mode (monitor is receiving input that it can't display). The monitor will be in protect mode. -
Page 30: Appendix A Touch Technology
Appendix A Touch Technology Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a key- board, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-com- puter interactions take. Computer literacy is learned. -
Page 31: Accutouch Touchscreens
Appendix A : Touch Technology For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon. Intelli- Touch’s pressure sensitivity increases the intuitive nature of a user/ touchscreen interaction by allowing for increased selectivity. An IntelliTouch touchscreen is a great choice for point-of-information or public access applications such as the following: Point-of-information kiosks... -
Page 32: Appendix B Touchmonitor Safety
Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems touchmonitor. Use of an unautho- rized power cord may invalidate your warranty. -
Page 33: Care And Handling Of Your Touchmonitor
Appendix B : Touchmonitor Safety Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor func- tioning at the optimal level. Protect your touchmonitor from extremely low or high temperatures. Keep your touchmonitor dry. Do not wash it with a wet cloth or pour fluid into it. -
Page 34: Cleaning Your Touchmonitor
Cleaning Your Touchmonitor Before you clean your touchmonitor (and PC), prevent damage by pow- ering off the entire computer system and disconnecting the touchmoni- tor from the AC outlet. After you finish cleaning, make sure the touchmonitor is completely dry before you reconnect the cables and power it on. - Page 35 Appendix B : Touchmonitor Safety 30 - Elo Entuitive Touchmonitor CRT User Guide...
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Page 36: Regulatory Information
Regulatory Information Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indi- cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. - Page 37 b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2) If this equipment appears to cause interference with radio or television reception, or any other device: a) Verify as an emission source by turning the equipment off and on.
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Page 38: Appendix C. Technical Specifications
Appendix C Technical Specifications Note: All specifications are subject to change. Elo Entuitive Touchmonitor CRT User Guide - 33... -
Page 39: Touchmonitor Specifications
Appendix C : Technical Specifications Touchmonitor Specifications 17” Monitor Picture Tube 17” (16” diagonal viewable image) flat square tube (FST) with enhanced contrast, dark- tinted CRT, 0.28-mm dot pitch, invar shadow mask, advanced anti-reflection, and anti-glare. Maximum 1280 x 1024 @ 60Hz Resolution Deflection Frequency Horizontal: 30-70 kHz... - Page 40 17” Monitor USB hub (optional) Not available for 17-inch monitor. Front Panel Controls – (Decrease), Function, + (Increase), Contrast, Brightness, and POWER On-Screen H-Size, H-Position, V-Size, V- Adjustments Position, Pincushion, Trapezoid, Tilt, Color Adjustment, Degauss, Language, Management (Power Saver, Display Mode), and Factory Reset Safety Regulations UL, TÜV, cUL, DHHS,...
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Page 41: Intellitouch Touchmonitor Specifications
Appendix C : Technical Specifications IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’... - Page 42 Environmental Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Electrostatic Protection Meets Level 4 (15 kV air/8 kV contact discharges).
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Page 43: Accutouch Touchmonitor Specifications
Appendix C : Technical Specifications AccuTouch Touchmonitor Specifications Mechanical Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. - Page 44 Environmental Chemical Resistance The active area of the touchscreen is resistant to the following chemicals when exposed for a period of one hour at a temperature of 21°C: Acetone Methylene chloride Methyl ethyl ketone Isopropyl alcohol Hexane Turpentine Mineral spirits Unleaded gasoline Diesel fuel Motor oil...
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Page 45: Signal Pinout For 15" And 17" Monitors
Appendix C : Technical Specifications Signal PINOUT for 15” and 17” Monitors Signal Num ber Red video Green video Blue video Ground *V GA card detection (GND) Red return Green return Blue return +5 V Sync return Ground SDA (Serial Data) Horizontal Sync V ertical Sync SCL (Serial Clock) -
Page 46: 15" Crt Touchmonitor Dimensions
Touchmonitor Specifications 15” CRT Touchmonitor Dimensions Elo Entuitive Touchmonitor CRT User Guide - 41... -
Page 47: 17" Crt Touchmonitor Dimensions
Appendix C : Technical Specifications 17” CRT Touchmonitor Dimensions 42 - Elo Entuitive Touchmonitor CRT User Guide... -
Page 48: Warranty
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in mate- rials and workmanship. See relevant specification sheet for touchmonitors. Seller makes no warranty regarding the model life of monitors. Seller’s suppli- ers may at any time and from time to time make changes in the monitors deliv- ered as Products or components. - Page 49 Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or repre- sentations or warranties concerning same. Elo TouchSystems (800) 356-8682 or (650) 361-2507 · Fax (650) 361-5579 · www.elotouch.com Users should independently evaluate the suitability of the product for their application.
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Page 50: Index
NDEX 15” CRT Touchmonitor Dimensions 15” Monitor Controls 17” CRT Touchmonitor Dimensions 17” Monitor Controls About This Manual AccuTouch Touchmonitor Specifications AccuTouch Touchscreens Adjusting Color Adjusting Geometry Adjusting Size and Position Care and Handling of Your Touchmonitor Case Cleaning Your Touchmonitor Color Connecting Your 15”...