Elo TouchSystems IDS ET3204L User Manual
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Elo TouchSystems IDS ET3204L User Manual

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USER MANUAL
Elo Touch Solutions
IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L Display
User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L
UM600721 Rev. A page 1 of 44

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  • Page 1 USER MANUAL Elo Touch Solutions IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L Display User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 1 of 44...
  • Page 2 Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and EloView are trademarks of Elo and its Affiliates. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 2 of 44...

  • Page 3: Table Of Contents

    Section 6: Maintenance Information......................................... 34 Section 7: Technical Support ........................................... 35 Section 8: Regulatory Information ..........................................36 Section 9: Warranty Information ..........................................41 Section 10: Appendix A ............................................42 User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 3 of 44...

  • Page 4: Section 1: Introduction

    Before setting up and powering on your new IDS Display, read this manual, especially the Installation, Mounting, and Operation chapters. CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries • According to the Instructions. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 4 of 44...

  • Page 5: Section 2: Unpacking

    1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Unlock and remove all 4-6 hinged plastic locks. 3. Once the locks are removed, lift the cartons top lid off the bottom frame. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 5 of 44...
  • Page 6 • Energy label according to EU Regulation 2019/2013, EU EEI x1 pcs, UK EEI x 2pcs • M4x6mm flat head screws x 4pcs in zipped PE bag • User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 6 of 44...

  • Page 7: Section 3: Ids Display Installation

    4. Side buttons on rear side including Power, OSD menu, and Video Select buttons. They are located on bottom right side. OSD Remote Audio Out AC Power Output (for mounted Serial RS-232 compute module) HDMI 1 HDMI 2 DisplayPort Touch USB-C/Video Ethernet AC Power Input Buttons User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 7 of 44...
  • Page 8 AC Power Output and cable for external compute (IDS inbox cable) Additional mounting pattern for select BrightSign video players External Compute using 100mm Cable routing channels VESA mounting pattern. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 8 of 44...
  • Page 9 TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host computer, remove this driver by opening the Control Panel and selecting the option to remove the driver completely. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 9 of 44...
  • Page 10 • Please check IoT connectivity section or QIG590425 for Wi-Fi SSID and IoT setup. Caution: Remove AC power to the IDSX4 Display before installing/un-installing Wi-Fi adapter or LAN cable User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 10 of 44...
  • Page 11 *IoT will be disconnected when system in sleep mode and off mode. *Disable “Energy saving mode” in OSD menu or EloView setting to keep IoT online when system sleep. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 11 of 44...
  • Page 12 Method 1- DHCP assigned IP, Connect IDS LAN port to the router which PC also connected with.  Check Information page 2 in OSD menu (Click “→” in information page)  Open PC web browser and key in the assigned IP (ex. 192.168.001.166) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 12 of 44...
  • Page 13 LAN Cable (RJ45) • PC (Windows/Linux/MacOS), Ethernet setting check required to link IDS static IP (192.168.87.87) (Ethernet Properties→ TCP/IPv4 → set PC’s static IP address: 192.162.87.X (X=1~255), Subnet mask: 255.255.0.0) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 13 of 44...
  • Page 14 Select SSID and click CONNECT button • (Figure Left) (Figure Right) Key-in Passphrase and click CONFIRM to start Wi-Fi connecting ; Check WLAN IP in Info page • (Figure Left) (Figure Right) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 14 of 44...
  • Page 15 DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE Message box will appear around 8minutes until FW upgrade completed. After FW update complete, IDS will reboot automatically. • User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 15 of 44...
  • Page 16 Message box will appear around 5minutes until FW upgrade completed. After FW update complete, IDS will reboot automatically. • (If FW updates fail at a)0-50%: IDS will auto retry, b)51-97%: need manual recover IoT, c)98%-99% do FW update again manually) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 16 of 44...
  • Page 17  Check Information page in OSD menu, Firmware Version will be updated accordingly. **IoT FW will delay 1 minute to show up. (Display X.XXX when initial power on) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 17 of 44...

  • Page 18: Section 4: Mounting Information

    Portrait Note: When rotating the IDS Display to portrait orientation, Elo recommends orienting the IO ports at the bottom to accommodate ease of cable connection when wall mounting. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 18 of 44...
  • Page 19 The device may fall, causing serious personal injury or death. To prevent injury, this device must be securely attached to the floor/wall in accordance with the installation instructions. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 19 of 44...
  • Page 20 Optional Mounting Methods An optional stand kit and low-profile wall-mount kit are available for the IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L Displays. Detailed information is available on the marketing specification drawing at www.elotouch.com. Consult each kits user guide for detailed installation information.

  • Page 21: Section 5: Operation

    When connected to Windows 10 or 11 computer, the IDS Display will report the corresponding simultaneous touches: TouchPro supports up to 40 touches. Infrared supports up to 20 touches. The IDS Display product specification can be found by visiting https://www.elotouch.com/ User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 21 of 44...
  • Page 22 All IDS Display adjustments made through the OSD are automatically stored as soon as they are entered. This feature saves you from having to reset your choices every time the IDS Display is unplugged or powered off and on or if there is a power failure. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 22 of 44...
  • Page 23 The light sensor can be toggled on or off. When the light sensor is enabled, the Brightness brightness cannot be changed manually. Sensor Table for light sensor is in Section 10: Appendix A User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 23 of 44...
  • Page 24 When set to Speaker, audio is sent to the IDS Display speakers When set to Line Out, audio is sent to the audio out port on the IDS Display User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 24 of 44...
  • Page 25 When enabled, the light sensor can be used to wake the monitor from sleep mode Auto Display Wake Up Default: Enabled HDMI CEC Enable/Disable HDMI CEC control Wake on IoT Enable/Disable Wake on IoT(EloView command) via touch USB (PCAP only) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 25 of 44...
  • Page 26 OSD. The adjustable range is between 5 and 60 seconds. Default: 15 seconds Adjusts the OSD orientation between Portrait and Landscape mode Portrait Rotation Select normal touch mode or touch through mode. Touch mode Default: Normal mode User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 26 of 44...
  • Page 27 If this feature is enabled and power to the monitor is lost, when power is regained, Lock pressing the power button will turn on the monitor. Default: Disabled User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 27 of 44...
  • Page 28 Increase value of selected parameter / select next menu item Power for the monitor Toggles the power status of the monitor Decrease value of selected parameter / select previous menu item User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 28 of 44...
  • Page 29 Touch Activated OSD (for ET3204L and ET5054L/ET5554L/ET6554L) IDS ET3204L/ET5054L/ET5554L/ET6554L can open the OSD menu by touching the screen in a coded pattern. The pattern options are a series of numbers 1-9 and the location of each number is shown below. The code to open the menu is (3  9  3  9).
  • Page 30 The light sensor can be used to wake the monitor from sleep mode. This will happen when there is a change in the amount of light from very dim (<50 lux) to bright (>200 lux). To enable this feature, ensure that the power saving mode for the monitor is disabled. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 30 of 44...
  • Page 31 Energy Saving Mode IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L can meet Energy Star 8.0 requirements, if Energy Saving Mode is enabled. When Energy Saving Mode is enabled, four side peripheral ports, MDC command and Auto Display Wake Up function will be limited. To restore full functionality of the IDS Display, disable the Energy Saving Mode ENERGY STAR is a program run by the U.S.
  • Page 32 Glove Support IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L can support glove thickness from 0.1mm to 1.4mm, please switch to touch through mode when using a thick glove . The gloves used for IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L are as below. Latex surgical glove (0.1mm) Thicker glove (0.7mm – 1.4mm) *Note that touch performance is highly dependent on the type of glove used.
  • Page 33 Elo Edge Connect micro-USB peripheral ports Available on all four sides of the monitor. The micro-USB ports are designed for Elo’s optional peripherals. See www.elotouch.com the optional peripherals that work with the IDS ET3204L/ET4304L/ET5054L/ET5554L/ET6554L display. The pinout is as follows: Pin1: 5V Power...

  • Page 34: Section 6: Maintenance Information

    Ensure that the system is maintained and runs within the specified environmental conditions listed in the products specifications available on the Elo Touch Solutions website www.elotouch.com. CAUTION: Double Pole, neutral fusing. Disconnect mains before servicing. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 34 of 44...

  • Page 35: Section 7: Technical Support

    Technical Assistance Support Technical Specifications visit www.elotouch.com/support for technical support visit www.elotouch.com/products for technical specifications for this device Refer to last page for worldwide technical support phone numbers. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 35 of 44...

  • Page 36: Section 8: Regulatory Information

    Part 15C of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference; and 2) This device must accept any interference, including interference that may cause undesired operation of the device. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 36 of 44...
  • Page 37 Verify as an emission source by turning the equipment off and on. If you determine that the equipment is causing the interference, try to correct the interference by using one or more of the following measures: User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 37 of 44...
  • Page 38 • cUL, IC (Canada) • CB (International safety) • CE (Europe) - Class A • RCM (Australia) • VCCI (Japan) • CCC (China) (for TouchPro version only) • User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 38 of 44...
  • Page 39 Operating and Storage Temperature: See table on next page. It is encouraged and recommended that product packaging be recycled and reused according to local laws. User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 39 of 44...
  • Page 40 Tabletop 0°C - 35°C / 32° F to 95° F Humidity 20% to 80% (non-condensing) Storage Conditions Temperature -20°C - 60°C / -4° F to 140° F Humidity 10% to 95% (38.7° C max wet bulb temperature) User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 40 of 44...

  • Page 41: Section 9: Warranty Information

    Section 9: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/ User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 41 of 44...

  • Page 42: Section 10: Appendix A

    Section 10: Appendix A Light Sensor Curve Brightness Curve 95 100 100 Light Sensor Value User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 42 of 44...
  • Page 43 Color Sensor The color sensor functions according to the following chart: User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 43 of 44...
  • Page 44 Tel +86 (21) 3329 1385 Tel +54 11 4785-9129 Fax +1 408 597 8001 Fax +32 (0)16 70 45 49 Fax +86 (21) 3329 1400 www.elotouch.com customerservice@elotouch.com elosales@elotouch.com www.elotouch.com.cn User Manual – IDS ET3204L/ET4304L/5054L/5554L/6554L UM600721 Rev. A page 44 of 44...

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