Elo TouchSystems Elo Entuitive 3000 Series 1729L User Manual

Elo TouchSystems Elo Entuitive 3000 Series 1729L User Manual

17" lcd desktop touchmonitor
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*shown with optional peripherals
Touchmonitor User Guide
1729L 17" LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader, Customer Display,
Barcode Scanner and Fingerprint Reader available)

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Summary of Contents for Elo TouchSystems Elo Entuitive 3000 Series 1729L

  • Page 1 *shown with optional peripherals Touchmonitor User Guide 1729L 17" LCD Desktop Touchmonitor (Optional Magnetic Stripe Reader, Customer Display, Barcode Scanner and Fingerprint Reader available)
  • Page 2: User Guide

    Elo TouchSystemsTouchmonitor User Guide 17" LCD Desktop 1729L Revision A P/N E488297 Elo TouchSystems. 1-800-557-1458 www.elotouch.com...
  • Page 3: Trademark Acknowledgments

    Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    T T T T T a a a a a b b b b b le of le of le of le of Contents le of Chapter 1 Introduction Product Description ... 1 Detailed LCD Display Performance Requirements ... 2 Customer Display ...
  • Page 5 Appendix B Touchmonitor Safety Care and Handling of Your Touchmonitor ... 38 Appendix C Technical Specifications Touchmonitor Specifications ... 40 AccuTouch Touchscreen Specifications ... 41 IntelliTouch Touchscreen Specifications ... 42 Infrared Touchscreen Specifications ... 43 Acoustic Pulse Recognition Specifications ... 44 17”...
  • Page 7: Product Description

    C H A P T E R NTRODUCTION Product Description The 1729L consists of a 17.0” LCD main display with a touchscreen and the following optional peripherals: customer display, vacuum fluorescent display (VFD), fingerprint reader, barcode scanner, magnetic stripe reader (MSR), speaker bar and a 6 port USB (USB version only) Hub.
  • Page 8: Detailed Lcd Display Performance Requirements

    Detailed LCD Display Performance Requirements 17 inch TFT LCD Display Panel Display Format Display area 17” Pixel Pitch 17” Contrast Ratio Brightness AccuTouch IntelliTouch CarrollTouch Surface Capacitive Acoustic Pulse Recognition Accutouch Transmission IntelliTouch Transmission IR Touchscreen Transmission Surface Capacitive Transmission Acoustic Pulse Recognition Response Time Display Color...
  • Page 9: Fingerprint Reader

    Customer Display The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller. USB Version Optional Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF Fingerprint Reader...
  • Page 10: One-Dimensional Scanner Specifications

    Magnetic Stripe Reader The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign language capability. The credit card is read by sliding the credit card through the MSR, stripe side toward the display, forward or backward.
  • Page 11: External Power Supply

    2.Omni-Directional scanner (Elo P/N E787026) specifications. a. Ability to generate omni-directional scanning pattern b. Maximum performance c. 2-D scanning ability (PDF417, MicroPDF) d. USB powered e. Easy communication between host and scanner f. Visible laser diode operating at 650nm g. 600+ scans/sec h.
  • Page 12 1-6 Elo Touchmonitor User Guide...
  • Page 13: Unpacking Your Touchmonitor

    C H A P T E R NSTALLATION AND ETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following items are present and in good condition: Touchmonitor USB Cable Video cable...
  • Page 14: Product Overview

    Product Overview Main Unit Note: Shown with optional peripherals Rear View 2-8 Elo Touchmonitor User Guide...
  • Page 15: Base Bottom View

    Side View Base Bottom View...
  • Page 16 2-10 Elo Touchmonitor User Guide...
  • Page 17 2-11...
  • Page 18 Kensington Lock The Kensington lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com. 2-12 Elo Touchmonitor User Guide...
  • Page 19: Usb Interface Connection

    USB Interface Connection Your touchmonitor comes with only one touchscreen connector cables: USB cable. (For Windows 2000, Me and XP systems only.) To set up the display, please refer to the following figures and procedures: Remove the Cable Cover The cables are connected at the back of the monitor. To remove the cover, grasp the lip of the cover and pull towards you until it snaps.
  • Page 20 Before connecting the cables to your touchmonitor and PC, be sure that the AUTION computer and touchmonitor are turned off. Before connecting the cables to the touchmonitor, route all the cables through the hole in the second as shown in the picture above. 2-14 Elo Touchmonitor User Guide...
  • Page 21 CONNECTIONS ON UNDERSIDE POWER POWER POWER CABLE Connect one end of the power cord to the monitor and the other end to wall. Connect the power cable to the power port in the monitor. 2-15...
  • Page 22 CONNECTIONS ON UNDERSIDE VIDEO PORT FEMALE 15-PIN VIDEO CONNECTOR VIDEO CABLE Connect one end of the video cable to the rear side of computer and the other to the LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding. 2-16 Elo Touchmonitor User Guide...
  • Page 23 CONNECTIONS ON UNDERSIDE SPEAKER PORT SPEAKER CABLE Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor. 2-17...
  • Page 24 CONNECTIONS ON UNDERSIDE USB CONNECTOR USB TOUCHSCREEN CABLE Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor. The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB cable is needed because the device contains a self powered USB 1.1 Hub.
  • Page 25: Replace The Cable Cover

    Replace the Cable Cover Then you have attached all the cables to the monitor, gently bring all the cables toward the standard so they fit under the cover lip. Snap the Cable cover in place over the connections. 2-19...
  • Page 26: Installing The Peripheral Device Drivers

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appen- dix A for more information about resolution.
  • Page 27: Testing The Usb Msr Keyboard Emulation

    Magnetic Stripe Reader No device are needed. Testing the USB MSR Keyboard Emulation 1 Plug in the device. 2 Open MS Word. 3 Slide the card through the MSR to view the data. Testing the USB-HID Class MSR 1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card Reader (MSR)\Demo.
  • Page 28: Driver Installation

    Barcode Scanner Driver Installation: 1. Insert your Elo TouchTools CD. 2. On the CD, browse to Touch Monitor Peripherals\Barcode Scanner Startup\Drivers. 3. Double-click on USB7210.msi and follow the prompts given by the setup file. 4. Once you have finished installing the above: Right click on My Computer and click on Properties.
  • Page 29: Enable 2-D Scanning

    The Scan Engine turns on the laser and is able to scan and decode barcodes con- tinuouslywithout the user having to press the trigger (momentary switch). When the Host Appli-cation software detects the DSR input HIGH (HE Switch is OFF), it sends a ‘LevelTrigger’...
  • Page 30: Driver Installation

    Customer Display Driver Installation: 1. Insert your Elo TouchTools CD. 2. On the CD, browse to Touch Monitor Peripherals\Rear Facing Customer Display\Drivers\USB Drivers. Click on the folder that has the name of your operating system for the necessary drivers. 3. Once in this folder, open up the zip file and open the install text file for further driver installation instructions.
  • Page 31: Installing The Touch Driver Software

    • MS DOS • OS/2 Additional drivers and driver information for other operating systems (including Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch. com. Your Elo USB touchmonitor is plug-and-play compliant. Information on the video capa- bilities of your touchmonitor is sent to your video display adapter when Windows starts.
  • Page 32: Installing The Usb Touch Driver

    3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. 4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again.
  • Page 33: About Touchmonitor Adjustments

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and ap- plication may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 60-75 Hz.
  • Page 34: Lcd Function Key

    17” LCD Function Key Controls Power Switch Select Menu 3-28 Elo Touchmonitor User Guide User Control Function Turns the display system power on or off. Displays the OSD menus on the screen and used to select (“Clockwise” and “Counter-clockwise” direction) the OSD control options on the screen.
  • Page 35: Controls And Adjustment

    Controls and Adjustment OSD Lock/Unlock You are able to lock and unlock the OSD feature. The monitor is shipped in the unlocked position. To lock the OSD: 1 Press the Menu button and appear displaying “OSD Unlock”. Continue to hold the buttons down for another 2 seconds and the window toggles to “OSD Lock”.
  • Page 36: Osd Control Options

    OSD Control Options Brightness • Background Luminance of the LCD panel is adjusted. Contrast • Adjusts the contrast or the values of color gain (RED, GREEN or BLUE). V-Position • Moves the screen up or down. H-Position • Moves the screen left or right. Recall Defaults •...
  • Page 37: Power Led Display & Power Saving

    Power-Save (No Input) • The LCD panel background is cut when there is no signal input (AC line power consumption of 4w or less). Power LED Display & Power Saving General Power Saving Mode When the power switch are switch on, this LED lights in green. The LED indicates the different power status with altered LED colors when monitor operates in different modes (see following table).
  • Page 38 In order to protect the LCD, be sure to hold the base when adjusting the LCD, CAUTION and take care not to touch the screen. 3-32 Elo Touchmonitor User Guide...
  • Page 39: Solutions To Common Problems

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Techni- cal Support numbers are listed on the last page of this manual. Solutions to Common Problems Problem The monitor does not respond after...
  • Page 40 4-34 Elo Touchmonitor User Guide...
  • Page 41: Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 42 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels con- tained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 43: Appendix B Touchmonitor Safety

    Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 44: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 45: Display Modes

    Display Modes Your Elo touchmonitor is compatible with the following standard video modes: Item Resolution 640 x 350 720 x 400 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 800 x 600 832 x 624 1024 x 768...
  • Page 46: Touchmonitor Specifications

    Touchmonitor Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Contrast Ratio Brightness AccuTouch IntelliTouch CarrollTouch Surface Capacitive Acoustic Pulse Recognition Response Time Display Color Viewing Angle Input Signal VGA Analog Video Sync DVI Video Signal Connector Front Control Plug &...
  • Page 47: Accutouch Touchscreen Specifications

    AccuTouch Touchscreen Specifications MECHANICAL Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.
  • Page 48: Intellitouch Touchscreen Specifications

    IntelliTouch Touchscreen Specifications MECHANICAL Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60-degree gloss meter) ENVIRONMENT Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-42 Elo Touchmonitor User Guide Standard deviation of error is less than 0.080 in.
  • Page 49: Infrared Touchscreen Specifications

    Infrared Touchscreen Specifications MECHANICAL Input Method Electrical Positional Accuracy Resolution Touch Activation Force Controller OPTICAL Light Transmission Chemical Resistance Durability Surface Durability Input Method Finger or gloved hand activation Typical centroid accuracy: 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required Board: USB 1.1...
  • Page 50: Acoustic Pulse Recognition Specifications

    Acoustic Pulse Recognition Specification MECHANICAL Input method ELECTRICAL Position accuracy Resolution accuracy Touch activation force Controller OPTICAL Light transmission ENVIRONMENTAL Chemical resistance DURABILITY Surface durability Expected life C-44 Elo Touchmonitor User Guide Finger, finger nail, gloved hand, or stylus activation 1% max.
  • Page 51: 17" Lcd Touchmonitor

    17” LCD Touchmonitor(ET1729L-XXXA-1-XX-XX-G) Dimensions 17” LCD Touchmonitor(ET1729L-XXXA-1-XX-G) Dimensions C-45...
  • Page 52 C-46 Elo Touchmonitor User Guide...
  • Page 53: Regulatory Information

    I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current require- ments indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equip- ment or pose a fire hazard if the limitations are not followed.
  • Page 54 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 55 LISTED "The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO 13406-2"...
  • Page 56 50 Elo Touchmonitor User Guide...
  • Page 57: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for the touchmonitor and components of the product is 2 years.
  • Page 58 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 59: Installation And Setup

    Numerics 17.0" LCD Touchmonitor (1729L-XXWA-1-XX-G) Dimensions, 45 About Touchmonitor Adjustments, 27 AccuTouch Touchscreen Specifications, 41 Acoustic Pulse Recognition Specification, 44 Auto Adjust, 30 Barcode Scanner, 4,24 Base Bottom View, 9 Brightness, 30 Care and Handling of Your Touchmonitor, 38 Chemical Resistance, IntelliTouch, 42 Chemical Resistance, IR, 43 Cleaning Your Touchmonitor, 38 Clock, 30...
  • Page 60: Omni-Dimensional Scanner Specifications

    One-Dimensional scanner specifications, 4 Omni-Dimensional scanner specifications, 4 Optical, AccuTouch, 41 Optical, IntelliTouch, 42 Optical, IR, 43 Optimizing the LCD Display, 20 OSD Control Options, 30, 34 OSD Lock/Unlock, 29 OSD Menu Functions, 29 OSD Position, 30 OSD Timeout, 30 Phase, 30 Positional Accuracy, AccuTouch, 41 Positional Accuracy, IntelliTouch, 42...
  • Page 61: Product Information

    Check out Elo TouchSystems Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office...

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