Troubleshooting - Epson EPL-5500W Service Manual

EPL-5500W Service Manual

5.3 TROUBLESHOOTING

This section describes troubleshooting abnormal operations and print quality problems.
5.3.1 Troubleshooting of Abnormal Operations
This section describes how to detect malfunctions, and determine their cause, and it suggests what actions to
take for various types of malfunctions. Each paragraph refers you to a detailed troubleshooting table.
Table 5-2. Symptoms and Reference Tables
Symptom
The printer does not operate at all.
" Status not available" or " Check
printer / cable" is displayed.
" Clear paper jam" is displayed.
" Check Toner & Cover" is
displayed.
" Service Call" is displayed.
Rev. A
Printer Condition
The heater lamp in fusing unit does not come on,
and so neither LED light is on.
" Status not available" or " Check printer / cable"
is displayed by the printer driver interface.
" Clear paper jam" is displayed by the printer
driver interface during power on.
" Clear paper jam" is displayed by the printer
driver interface during printing.
" Check Toner & Cover" is displayed by the
printer driver interface.
A fusing unit error is detected.
(Refer to Section 5.2)
A fan motor error is detected.
(Refer to Section 5.2)
A scanner motor error is detected.
(Refer to Section 5.2)
A laser light error is detected.
(Refer to Section 5.2)
Troubleshooting
Reference
Table
5-3
5-4
5-5
5-6
5-7
5-8
5-9
5-10
5-11
5-3