Trouble When Printing
If the printer does not print or stops during printing
The printer does not print at all
Is the power on?
Is the printer properly
connected to the Internet
Does the document involve
a large quantity of data,
such as photos and
The printer starts, but does not print anything
Is ink flowing properly
from the BJ cartridge?
When installing a new BJ
cartridge, was the protective
orange tape removed?
Check whether the
Securely connect the power cord and the printer cable.
When printing documents that involve a large quantity
of data, it may take several moments before printing
starts. If the
light is green, print data is being
sent to the printer. Wait for printing to start.
The BJ cartridge print head may be blocked or the ink
tanks may be empty. Print a Nozzle Check Pattern to
check the condition of the print head (see page 2-2).
If the Nozzle Check Pattern prints correctly, the printer
and the Internet device may not be connected correctly.
Reconfirm the connections.
If the Nozzle Check Pattern does not print correctly,
the print head may be blocked or the ink tanks may be
empty. Perform the print head cleaning procedure
(see page 2-4).
If you still cannot print, replace the ink tanks (see
Remove the BJ cartridge and confirm that the
protective tape has been removed from the print head
(see page 2-16).
light is on. If not, press