Chapter 12. Getting information, help, and service
This chapter provides information about help, service, and technical assistance for Lenovo products.
This chapter contains the following topics:
•
"Information resources" on page 29
•
"Help and service" on page 266
Information resources
You can use the information in this section to access useful resources relating to your computing needs.
Lenovo ThinkVantage Tools
The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access
to various technologies, such as:
• Lenovo ThinkVantage Toolbox
• Password Manager
• Power Manager
• Product Recovery
• Rescue and Recovery
• System Update
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage
Tools.
Lenovo Welcome
The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you
through some important setup tasks to help you make the most of your computer.
Access Help
The Access Help information system provides information about getting started, doing basic tasks,
customizing settings for your personal preference, protecting data, expanding and upgrading, and
troubleshooting.
To open the Access Help information system on the Windows 7 operating system, click Start ➙ Help
and Support ➙ Lenovo Access Help.
After you have opened the Access Help information system, use the left panel to make a selection from the
Contents tab or the Index tab, or use the Search tab to find a particular word or phrase.
Safety and warranty
The ThinkCentre Safety and Warranty Guide that came with your computer contains information about
safety, warranty, service and support phone numbers, CRUs, and other notices and information resources.
You can also get the latest service and support telephone numbers and a PDF version of the ThinkCentre
Safety and Warranty Guide from the Lenovo Support Web site at:
http://www.lenovo.com/support
© Copyright Lenovo 2010, 2012
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