Technical Support Contact Information For The Free Downloads Of Hp Proliant Server Management Packs For Operations Manager 2007; Technical Support And Update Service For The Hp Insight Control Suite For Microsoft System Center - HP Rx2620-2 - Integrity - 0 MB RAM User Manual

Technical support contact information for the free
downloads of HP ProLiant Server Management
Packs for Operations Manager 2007
For technical support for Operations Manager 2007, contact Microsoft® support.
For technical support for the HP ProLiant Server Management Packs for Operations Manager 2007, e-
mail HP support (mailto:MOMIntegrationPack.Support@hp.com). For a list of information to include in
your e-mail, see "Before contacting HP support (on page 103)." Be sure to include a contact name and e-
mail address.
For technical support for HP products, excluding the HP ProLiant Server Management Packs for
Operations Manager 2007 or Insight Control Suite for System Center Product, see "HP contact
information (on page 105)."
Technical support and update service for the HP
Insight Control suite for Microsoft System Center
HP offers a number of software support services, many of which are provided to our customers at no
additional charge. Software Technical Support and Update Service-Insight Software suites and some
Insight Essentials software products include one year of 24 x 7 HP Software Technical Support and
Update Service. This service provides access to HP technical resources for assistance in resolving software
implementation or operations problems. The service also provides access to software updates and
reference manuals either in electronic form or on physical media as they are made available from HP.
With this service, Insight Software and Insight Essentials customers benefit from expedited problem
resolution as well as proactive notification and delivery of software updates. For more information about
this service, see the HP Insight Software Services website (http://www.hp.com/services/insight).
To register for Software Technical Support and Update Service, redeem your license certificate/key
online. Once registered, you will receive a service contract in the mail containing the Customer Service
phone number and your Service Agreement Identifier (SAID). You will need your SAID when calling for
technical support. To use your SAID, go to the IT Resource Center website (http://www.itrc.hp.com). You
can access the Software Update Manager (SUM) to view your contract online and electronic delivery for
product updates.
•
Warranty
HP replaces defective delivery media for a period of 90 days from the date of purchase. This
warranty applies to all HP Insight Software, HP Systems Insight Manager, and Insight Essentials
products.
•
Join the discussion
(https://forums13.itrc.hp.com/service/forums/categoryhome.do?categoryId=1235)
The HP Support Forum is a community-based, user-supported tool for HP customers to participate in
discussions amongst the customer community about HP products. For discussions related to Insight
Software and Insight Essentials software, see the "Management Software and System Tools" area.
•
Software and Drivers download pages
(http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers)
Technical support 104