Troubleshooting Tips - Runco VideoXtreme VX-3000 Operation Manual

Maintenance and Troubleshooting
5.2

Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the VX-3000. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom
The projector does not turn
on.
The projector does not turn
back on after it was powered
off.
The remote control does not
work correctly.
The projector is on and OSD
menus appear, but there is no
video image on-screen.
A projected image from a
DVD is split or otherwise
scrambled.
Image is blurred.
Image is too bright and/or
lacks definition in the bright
areas of the image.
Image appears "washed out"
and/or dark areas appear too
bright.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
POWER LED lights solid red.
Possible Cause(s)
• The VX-3000 is not
plugged in or the AC outlet
is not active.
• The main power switch (at
the rear of the projector) is
off.
• Lamp cover is not securely
attached.
• The projector will not turn
on for two minutes after
power-off, to protect the
lamp.
• The batteries have run out.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• DVD player is connected
to the Component input
and set to progressive
scan mode.
• The lens is not correctly
focused.
• Contrast is set too high.
• Brightness is set too high.
• The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to
the wrong inputs on the
VX-3000.
• Internal failure.
74
Solution
• Ensure that the VX-3000 is
plugged in and that the AC
outlet is active.
• Turn on the power switch.
• Securely attach the lamp
cover.
• Wait until the VX-3000
completes its cool-down
(POWER LED lights solid
orange).
• Replace the batteries.
• Select the correct source.
• Turn on the source.
• Check cable connection
from source component to
projector.
• Turn off progressive scan
on the DVD player.
• Adjust the focus with the
remote control.
• Lower the contrast setting.
• Lower the brightness
setting.
• Ensure that the source
outputs are connected to
the correct VX-3000 input.
• Please contact your Runco
dealer for assistance.
VX-3000 Installation/Operation Manual