Canon BJC-2100 User Manual page 148

I Color Document Printed in Monochrome
A document created in color is printed in monochrome.
C 1 BC-20 B
HECK
Color printing is not possible using the BC-20 Black BJ Cartridge. Replace
it with a suitable color cartridge, such as the BC-21e Color BJ Cartridge or
BC-22e Photo BJ Cartridge depending on your application.
C 2 B
HECK LACK SELECTED IN THE PRINTER DRIVER
Confirm that the BJ cartridge setting in the printer driver dialog box is not
Black and that it matches the type of cartridge installed.
C 3 G
HECK RAYSCALE
Macintosh
BJ C
LACK ARTRIDGE INSTALLED
Replacing the BJ Cartridge
Types of BJ Cartridges
P
RINT SELECTED
Open the Printer Properties dialog box and disable
Windows
Grayscale Print in the Main tab.
Disable Print Grayscale on the left bottom corner of the
Print dialog box.
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Printout Is Unsatisfactory
Troubleshooting 147