Brother PT-2420PC Service Manual page 47

If this message appears on the computer
screen:
Communication error between PC and P-
touch.
Communication error in the P-touch.
Not enough memory to print document.
Not enough disk space to spool document.
Invalid port was specified.
Port being used for another application.
Cooling. Please wait a while.
The P-touch is being used. After waiting a
short while, click the Resume button in the P-
touch monitor.
Error of unknown cause occurred.
Do this:
(1) Check that the P-touch is connected to your
computer with the USB interface cable (that comes
with the P-touch). Also check the cable for weak
connection.
(2) Make sure that the P-touch is turned on. If any
communications error has occurred, turn the
P-touch off and then on.
(3) If more than one P-touch is connected to your
computer via the USB interface, then you need to
choose the correct printer port specifying the model
name and serial number (e.g., "PTUSB(PT-2420PC-
xxxxxxxxx):"), instead of the default printer port
"PTUSB:." Where, xxxxxxxxx is a serial number.
NOTE: More than one P-touch may be connected to
your computer, but only one P-touch may print
at one time.
Delete the current job and then start the Change Baud
Rate wizard.
Wait until any other application(s) is finished and then
try to print again.
Ensure sufficient disk space.
Choose a valid printer port and try to print again.
Wait until any other application(s) is finished and then
try to print again.
If this error persists,
- A communication application (e.g., mail application)
that uses the same I/O port as the P-touch may be
running. With the P-touch being connected to your
computer, restart your computer.
- Check whether the same port is selected by more
than one P-touch.
The P-touch is cooling down the print head. Wait a
while.
The machine is occupied with any other job. Wait a
while and then click the Resume button in the P-touch
Monitor.
An unexpected error has occurred.
Make a copy of the Fault Report, fill it in, and fax it to
your service representative.
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