Chapter 6. Solving Problems; Diagnostic Tools Overview; Post Beep Code Descriptions - IBM 8840 - eServer xSeries 346 Installation Manual

Chapter 6. Solving problems

Chapter 6, "Solving problems"This chapter provides basic troubleshooting
information to help you solve some common problems that might occur while you
are setting up the server.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, "Getting help and technical assistance," on page 63, the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation
CD, and the "Server Support" flowchart in the front of this document.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes
v Troubleshooting charts
v Diagnostic programs and error messages
v Light path diagnostics

POST beep code descriptions

POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. You can use the following beep code
descriptions to help identify and resolve problems that are detected during startup.
Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the
One beep
One long beep and two short beeps
© Copyright IBM Corp. 2006
The power-on self-test beep codes indicate the detection of a problem.
– One beep indicates successful completion of POST, with no errors.
– More than one beep indicates that POST detected a problem. Error messages
also appear during startup if POST detects a hardware-configuration problem.
See "POST beep code descriptions" and the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM xSeries Documentation CD for more
information.
These charts list problem symptoms and steps to correct the problems. See
"Troubleshooting charts" on page 55 for more information.
The system diagnostic programs are provided in ROM. These programs test the
major components of your server. See the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries Documentation CD for more
information.
Use light path diagnostics to diagnose system errors quickly. See "Light path
diagnostics" on page 60 for more information.
IBM xSeries Documentation CD for more information about the POST beep
codes.
POST was completed successfully without finding any errors.
A video error has occurred, and the BIOS cannot initialize the monitor
screen to display additional information.
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